G2 reviewers report that Atera excels in its user-friendly interface, making it easy for teams to manage patching and tickets without requiring a large workforce. Users appreciate the intuitive design, which allows for quick navigation and customization of dashboards.
Users say that Naverisk is highly reliable and stable, particularly for managing large and complex environments. Reviewers highlight its intuitive interface, which enables new staff to get up to speed quickly with minimal training, making it a solid choice for teams needing efficiency.
According to verified reviews, Atera's licensing structure is a significant advantage, as it charges based on the number of technicians rather than endpoints. This model is particularly appealing for managed service providers (MSPs) looking to scale affordably without incurring excessive costs.
Reviewers mention that Naverisk offers a powerful workflow and has shown responsiveness to user feedback, leading to significant product improvements. Users appreciate the quick implementation process and the cloud deployment, which enhances accessibility and ease of use.
G2 reviewers highlight that while Atera has a slightly lower score in quality of support compared to Naverisk, it still provides effective remote access features that users find beneficial for proactive problem-solving in their MSP operations.
Users indicate that Atera's recent reviews reflect a strong satisfaction level, with many praising its ability to solve issues before they arise. In contrast, Naverisk, despite its higher support quality score, has not received recent reviews, which may affect the perception of its current user experience.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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