Compare Asterisk and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (49.0% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
$0.02 per minute
Free
Asterisk
Star Rating
(56)4.6 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plansZoom Workplace
Star Rating
(56,092)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Asterisk excels in call management with a score of 9.0, while Zoom Workplace offers a slightly lower score of 9.2 for video conferencing, indicating that Asterisk may be more robust for traditional telephony needs.
- Reviewers mention that Zoom Workplace shines in ease of use and setup, scoring 9.1 in both categories, compared to Asterisk's scores of 7.7 and 7.4, respectively, suggesting that Zoom is more user-friendly for new users.
- G2 users highlight that Asterisk's advanced features, such as Hold Music and Automated Attendants, received high ratings of 9.1, showcasing its strong capabilities in enhancing user experience during calls, while Zoom's corresponding features scored lower at 8.4 and 8.7.
- Users on G2 emphasize that Zoom Workplace's collaboration tools, particularly its screen sharing and whiteboarding features, scored 9.3 and 8.7, respectively, making it a preferred choice for teams that prioritize real-time collaboration.
- Reviewers say that Asterisk's mobile accessibility is rated at 9.3, which is higher than Zoom's score of 9.0, indicating that Asterisk may offer a more seamless experience for users who frequently work on mobile devices.
- Users report that Zoom Workplace has a significant advantage in total number of reviews (54,010) compared to Asterisk's 49, suggesting a more established user base and potentially more community support for troubleshooting and feature requests.
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Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Asterisk
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.0
43
9.2
43,414
Ease of Use
7.7
44
9.1
43,520
Ease of Setup
7.4
34
9.1
13,722
Ease of Admin
7.9
34
9.0
13,019
Quality of Support
8.3
37
8.7
32,134
Has the product been a good partner in doing business?
8.3
27
9.1
12,184
Product Direction (% positive)
7.8
43
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
Not enough data
8.8
565
Not enough data
8.8
597
Not enough data
8.6
577
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.3
573
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.0
580
Not enough data
8.6
565
Generative AI - Business Instant Messaging
Not enough data
8.5
33
AI - Business Instant Messaging
Not enough data
8.8
33
Not enough data
8.5
32
Not enough data
8.2
33
Not enough data
8.6
33
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
Not enough data
9.2
31443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15211
|
Verified
Not enough data
9.1
15330
|
Verified
Meeting Coordination
Not enough data
8.9
28755
|
Verified
Not enough data
9.0
27857
|
Verified
Not enough data
8.9
28162
|
Verified
Not enough data
9.0
15717
|
Verified
Software Type
Not enough data
8.9
27259
|
Verified
Not enough data
8.8
14390
|
Verified
Not enough data
9.2
16451
|
Verified
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Basic Communication
9.4
36
|
Verified
9.2
1523
8.0
22
9.4
1650
8.3
22
|
Verified
8.9
1349
7.9
19
9.3
1649
9.2
32
|
Verified
9.4
1609
9.0
34
|
Verified
9.1
1116
Access
7.8
23
8.7
1027
7.8
21
|
Verified
8.8
1135
7.8
23
9.0
1334
Advanced Features
9.1
33
|
Verified
8.4
890
9.1
30
|
Verified
8.7
865
9.0
31
|
Verified
Feature Not Available
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Categories
Categories
Shared Categories
Asterisk and Zoom Workplace are categorized as VoIP
Unique Categories
Asterisk has no unique categories
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, Video Conferencing, and Document Creation
Reviews
Reviewers' Company Size
Asterisk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
30.6%
Information Technology and Services
20.4%
Computer Software
6.1%
Banking
6.1%
Facilities Services
4.1%
Other
32.7%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
Asterisk
Most Helpful Favorable Review
Verified User in Information Technology and Services
Ease of use when using the FreePBX management interface. Has the majority of features you would want from a VoIP PBX.
Most Helpful Critical Review
Verified User in Information Services
Nothing that much, as am loving and that's all
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Verified User in Information Technology and Services
Ease of use when using the FreePBX management interface. Has the majority of features you would want from a VoIP PBX.
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Verified User in Information Services
Nothing that much, as am loving and that's all
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
Asterisk has no discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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