When assessing the two solutions, reviewers found AskNicely easier to use, set up, and administer. However, reviewers preferred doing business with TopBox overall.
Workflows that enable further automation, the ability to integrate with other applications as well as post positive reviews to my website, and the easy to use dashboards that allow me to see my overall NPS and NPS by other variables.
We've had a couple of instances where the product didn't behave as expected, and either stopped sending surveys reliably or sent too many surveys to a select set of users. It was difficult to get fast help and clarity on how to resolve the issue given the...
1. The TopBox team: Steve has been fantastic to work with. He always presented himself available for support, and was with my team every step of the way. 2. The product itself: as an end-user, the product is intuitive enough to understand the available...
Workflows that enable further automation, the ability to integrate with other applications as well as post positive reviews to my website, and the easy to use dashboards that allow me to see my overall NPS and NPS by other variables.
1. The TopBox team: Steve has been fantastic to work with. He always presented himself available for support, and was with my team every step of the way. 2. The product itself: as an end-user, the product is intuitive enough to understand the available...
We've had a couple of instances where the product didn't behave as expected, and either stopped sending surveys reliably or sent too many surveys to a select set of users. It was difficult to get fast help and clarity on how to resolve the issue given the...