How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response

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AS

Alex S.

Customer Support Manager

How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response

Asked over 5 years ago

?

Enterprise Feedback Management Software

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Steve W. · Answer 1 · 2021-03-18T11:53:39-05:00

SW

Steve W.

Director of Sales

0

Answered almost 4 years ago

Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce if we have the CaseID sent to us when we import the contact. Happy to discuss further if you want to reach out to support. Best - Steve

How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response

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