Compare AskNicely and SatisMeter 
AskNicely vs SatisMeter
When assessing the two solutions, reviewers found SatisMeter easier to use, set up, and administer. However, reviewers preferred doing business with AskNicely overall.
- Reviewers felt that AskNicely meets the needs of their business better than SatisMeter.
- When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
- When assessing product direction, AskNicely and SatisMeter received similar ratings from our reviewers.
- Unlimited email & web surveys
- Desktop, smart TV & mobile dashboards
- Coaching insights
- Unlimited projects, users, and surveys
- Premium support with routine health checks
- Channels: web, in-app, email, iOS, Android
We enjoy the ability to provide for sentiment/feedback collection right in-app. For a SaaS company like us in the security space, this is invaluable and has doubled our response rates
The inability/extra steps required to customize the workflow like sending an email before an NPS survey. This has to lead to us uploading and various CSV files with is time-intensive. They offer chat support but we have found that it is often under-staffed...
It is a simple tool that does its job. Low pricing. For the past months it has added several useful integrations with other platforms and is constantly (if slowly) evolving.
lack of options when it comes to building different types of surveys and feedback channels. The pop-up modal is too big and very intrusive. Extracting data is painful because each survey must be exported into a CVS file separately Customer support was...
We enjoy the ability to provide for sentiment/feedback collection right in-app. For a SaaS company like us in the security space, this is invaluable and has doubled our response rates
It is a simple tool that does its job. Low pricing. For the past months it has added several useful integrations with other platforms and is constantly (if slowly) evolving.
The inability/extra steps required to customize the workflow like sending an email before an NPS survey. This has to lead to us uploading and various CSV files with is time-intensive. They offer chat support but we have found that it is often under-staffed...
lack of options when it comes to building different types of surveys and feedback channels. The pop-up modal is too big and very intrusive. Extracting data is painful because each survey must be exported into a CVS file separately Customer support was...
