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- AskNicely
- Pendo Feedback (formerly Receptive)
- AskNicely-vs-Pendo Feedback (formerly Receptive)
Compare AskNicely and Pendo Feedback (formerly Receptive) 
- Users report that AskNicely excels in ease of use with a score of 9.4, while Pendo Feedback (formerly Receptive) lags behind at 7.7, making AskNicely a more user-friendly option for teams looking to implement feedback solutions quickly.
- Reviewers mention that AskNicely's Net Promoter Score (NPS) of 9.7 significantly outperforms Pendo Feedback's score of 5.7, indicating that AskNicely users are much more likely to recommend the product to others.
- G2 users highlight AskNicely's strong customer satisfaction (CSAT) score of 9.6, compared to Pendo Feedback's 6.0, suggesting that AskNicely delivers a more satisfying experience for its users.
- Users on G2 report that AskNicely offers superior stakeholder management features with a score of 8.8, while Pendo Feedback only scores 7.0, indicating that AskNicely provides better tools for managing feedback from various stakeholders.
- Reviewers say that AskNicely's quality of support is rated at 9.4, which is higher than Pendo Feedback's 9.0, suggesting that AskNicely users experience slightly better support when they encounter issues.
- Users mention that AskNicely's product direction is rated positively at 9.0, while Pendo Feedback's score of 7.7 indicates that AskNicely is perceived as having a clearer and more promising roadmap for future development.
- Unlimited email & web surveys
- Desktop, smart TV & mobile dashboards
- Coaching insights
Workflows that enable further automation, the ability to integrate with other applications as well as post positive reviews to my website, and the easy to use dashboards that allow me to see my overall NPS and NPS by other variables.
We've had a couple of instances where the product didn't behave as expected, and either stopped sending surveys reliably or sent too many surveys to a select set of users. It was difficult to get fast help and clarity on how to resolve the issue given the...
Pendo provides very simple and easy interfece for the user backed by excelent customer support. Implementation process is quite simple and effecient. Integration with other platform is very effecient.
The feedback quickly becomes unruly and hard to distill down and act on. This is further complicated by the inability to export feedback from Pendo. Pendo feedback is also by far the inferior product offered by Pendo and is, therefore, extremely buggy,...
Workflows that enable further automation, the ability to integrate with other applications as well as post positive reviews to my website, and the easy to use dashboards that allow me to see my overall NPS and NPS by other variables.
Pendo provides very simple and easy interfece for the user backed by excelent customer support. Implementation process is quite simple and effecient. Integration with other platform is very effecient.
We've had a couple of instances where the product didn't behave as expected, and either stopped sending surveys reliably or sent too many surveys to a select set of users. It was difficult to get fast help and clarity on how to resolve the issue given the...
The feedback quickly becomes unruly and hard to distill down and act on. This is further complicated by the inability to export feedback from Pendo. Pendo feedback is also by far the inferior product offered by Pendo and is, therefore, extremely buggy,...
