Compare Arctera Backup Exec and BackupAssist 
At a Glance
Market Segments
Mid-Market (60.8% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arctera Backup Exec
Star Rating
(272)4.2 out of 5
Market Segments
Mid-Market (60.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Arctera Backup ExecBackupAssist
Star Rating
(19)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BackupAssistSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Backup Exec excels in File Server Backup with a rating of 9.3, while BackupAssist trails slightly at 8.6. Reviewers mention that Backup Exec's robust capabilities make it a preferred choice for mid-market businesses needing reliable file backups.
- Reviewers mention that BackupAssist shines in Ease of Use with a score of 9.0 compared to Backup Exec's 8.3. Users on G2 appreciate BackupAssist's intuitive interface, making it easier for small businesses to manage their backup processes without extensive training.
- G2 users highlight Backup Exec's superior Disaster Recovery functionality, scoring 8.7, while BackupAssist scores 8.6. Users report that Backup Exec's comprehensive recovery options provide peace of mind for businesses with critical data.
- Users say that BackupAssist offers better Quality of Support with a score of 9.0, compared to Backup Exec's 7.8. Reviewers mention that BackupAssist's customer service is responsive and helpful, which is crucial for small businesses that may lack in-house IT support.
- Reviewers mention that Backup Exec has a more extensive Total Number of Reviews at 261, indicating a larger user base and potentially more community support, while BackupAssist has only 19 reviews. This could suggest that Backup Exec is a more established product in the market.
- Users report that Backup Exec's Cloud Recovery capabilities are rated at 7.8, which is lower than BackupAssist's 8.1. Reviewers mention that BackupAssist's cloud integration features are more user-friendly, making it easier for small businesses to implement cloud solutions.
Featured Products
Sponsored
Arpio
(16)
Server Backup
Visit Website
Pricing
Entry-Level Pricing
Arctera Backup Exec
No pricing availableBackupAssist
No pricing availableFree Trial
Arctera Backup Exec
Free Trial is available
BackupAssist
Free Trial is available
Ratings
Meets Requirements
8.7
214
8.8
12
Ease of Use
8.3
216
9.0
12
Ease of Setup
8.3
200
Not enough data
Ease of Admin
8.4
199
Not enough data
Quality of Support
7.8
201
9.0
10
Has the product been a good partner in doing business?
8.3
191
Not enough data
Product Direction (% positive)
7.3
206
8.9
11
Features by Category
Compatibility
9.3
100
8.6
7
8.9
94
8.6
7
8.8
91
8.3
6
8.1
74
8.7
5
Management
8.4
85
8.6
6
8.7
90
9.0
5
8.8
97
8.6
6
8.2
84
8.0
5
8.6
93
7.8
6
Compliance
8.6
91
8.1
6
7.5
61
8.1
7
8.4
78
8.1
6
Functionality
8.7
10
Not enough data
8.8
10
Not enough data
8.7
9
Not enough data
8.5
10
Not enough data
6.3
9
Not enough data
Compatibility
9.5
10
Not enough data
9.5
10
Not enough data
8.8
10
Not enough data
Management
9.2
10
Not enough data
9.0
10
Not enough data
8.3
9
Not enough data
Functionality
9.0
21
Not enough data
7.8
16
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
8.5
18
Not enough data
Management
9.1
20
Not enough data
9.2
19
Not enough data
8.6
18
Not enough data
8.1
18
Not enough data
8.5
18
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Solution Provision
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arctera Backup Exec and BackupAssist are categorized as Server Backup
Unique Categories
BackupAssist has no unique categories
Reviews
Reviewers' Company Size
Arctera Backup Exec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BackupAssist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Oil & Energy
3.5%
Computer Software
3.5%
Non-Profit Organization Management
3.1%
Financial Services
3.1%
Other
69.6%
Information Technology and Services
26.3%
Accounting
15.8%
Education Management
10.5%
Real Estate
5.3%
Professional Training & Coaching
5.3%
Other
36.8%
Most Helpful Reviews
Arctera Backup Exec
Most Helpful Favorable Review
Verified User in Construction
Simple UI and Ease of use Backup file is compressed which results in less storage space requirement Quick restore
Most Helpful Critical Review
Kevin S.
Verified User in Transportation/Trucking/Railroad
Support is still lacking. I have found that anytime I am needing to really make progress on support I have to get a technical lead on the phone. Being in IT I know the routine of going through the basics but sometimes it is overwhelming. They do have a...
BackupAssist
Most Helpful Favorable Review
Francis O.
Verified User in Information Technology and Services
I like the way it has a remote management system to manage and monitor all documents and files in a backup site and cloud.
Most Helpful Critical Review
Verified User in Real Estate
The prices for the product seem a bit high
Verified User in Construction
Simple UI and Ease of use Backup file is compressed which results in less storage space requirement Quick restore
Francis O.
Verified User in Information Technology and Services
I like the way it has a remote management system to manage and monitor all documents and files in a backup site and cloud.
Kevin S.
Verified User in Transportation/Trucking/Railroad
Support is still lacking. I have found that anytime I am needing to really make progress on support I have to get a technical lead on the phone. Being in IT I know the routine of going through the basics but sometimes it is overwhelming. They do have a...
Verified User in Real Estate
The prices for the product seem a bit high
Alternatives
Discussions
does Symantec backup exec trial version have the ability to delete files
4 comments
GS
Backup Exec comes with full functional with 60 days trial version. If the questions is about resore the answer is yes. After the data is backed up and it is...Read more
How does Backup Exec help optimize storage?
2 comments
SS
Backup Exec have inbuilt features and capabilities to support storage deduplication which reduces your storage space needs, saving you money and reducing how...Read more
can i configure Role based access to access the software
1 comment
GS
I understand. If you have any other requests or need assistance, feel free to let me know!Read more
BackupAssist has no discussions with answers
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