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272 Arctera Backup Exec Reviews
Overall Review Sentiment for Arctera Backup Exec
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It kind of works. The support is responsive and I hardly have issues with using it on a daily basis. I can access all the features that I need although I could use some more improvement. Review collected by and hosted on G2.com.
I don't like the fact that I need to install Adobe Reader and not another PDF reader to be able to export my report to a PDF file. I don't like not being able to export reports or history of my jobs already completed in PDF or automatically to a network share. The error messages are so generic that even Veritas support team can't understand what is going on with the issues that happen, which are kind of a few per week. Review collected by and hosted on G2.com.
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I've been using Backup Exec since version 8.6 many years ago. I like the fact that is still supports Larger LTO Tape Drives, providing an Air Gap, ensuring I always have a backup that won't be compromised. It's easy to use. The newer versions have maintained the same processes for Data Backup and Recovery as the olders versions making the transition to the newer version smooth and providing more features and reliability along the way. I normally used a combination of Large LTO Tape Drives and Large External Data Drives to backup my client's data. This gives me the flexibility to quickly restore 'accidentally deleted' files remotely from the External Hard Drives and the peace of mind I have knowing I can restore my Client's Entire Server from Tape Storage kept offsite in the case of a fire, water leak or natural disaster. Review collected by and hosted on G2.com.
The only down side about the Veritas Backup Exec Software is the new subscription based licensing model. My client's prefer the annual maintenance renewal and are not excited about this online subscription model. Review collected by and hosted on G2.com.
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It supports deduplication of data. It allows you to write data on tapes. Installation and upgrade process is not complex at all. Very good and very fast IT Technical support.
New feature appeared - Anomaly detection. Review collected by and hosted on G2.com.
Sometimes BackupExec agent overloads Windows OS. I have noticed such problem on one of our domain controllers. Log files by default are being too much generated and you need to tune Windows Registry, to get rid of them.
In Anomaly detection - it is not possible to understand, what exactly has happened. For example - on domain controller. We see notifications, but have no idea, what happens, what has increased, which exactly folder.
System does not support Nutanix HCI. Review collected by and hosted on G2.com.
Able to trace and monitor the backup job and dashboard serves with good layout.Customer experience has been good help to our problem and troubleshoot whenever we contact the helpdesk. Is easy to implement the job task when configure the settings. And has numbers of feature that can support cloud platform as well. Review collected by and hosted on G2.com.
Limitations is the holding action of the backup job when selected. The backup job is not able to resume the backup action after unclick the hold option. Review collected by and hosted on G2.com.
It has a good user friendly interface and a very intutive design. The scheduling options are highly customizable. Restore of Data from multiple incremental backups are also easy to do. Prompt customer support. Review collected by and hosted on G2.com.
Sometimes the backup gives an error fot the Volume Shadow Copy Service (VSS) writer. This is an error which really does not have a perfect solution. Review collected by and hosted on G2.com.
Veritas Backup Exec alows us to quickly and effectively backup critical systems to external drives. This allows us to restore files and systems in the case of disaster or accidental deletion. Review collected by and hosted on G2.com.
The version we used did not have a native cloud backup option. This left us vulnerable to total data loss in the case of a physical disaster that affected the office where backups were stored. Review collected by and hosted on G2.com.
I have used variety of backup solutions but Backup Exec remain one of the best for its scalable, advanced backup tools to work with variety of storage types, platforms and cloud; Review collected by and hosted on G2.com.
Expensive on licences and maintenance costs, need to be on annual support plan in order to get constant updates and support. Review collected by and hosted on G2.com.
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I use Backup Exec since 10 years. I appreciate the easy of use for deploy a file-based backup and how fast is the implementation process. I can monitor the backup logs with users having basic tech knowledge Review collected by and hosted on G2.com.
The cost of the solutions increases if you need to get more features (lik DB backup, cloud, backup, etc.) Review collected by and hosted on G2.com.
Veritas Backup Exec is a seasoned product and not rough around the edges like so many others that have not been around as long. It is easy to understand and use and handles daily backup and recovery tasks without issue. Review collected by and hosted on G2.com.
Being such a robust backup solution is also its main downfall - it is capable of so many things that is a large number of features that most people will never end up using. Review collected by and hosted on G2.com.
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The ability to back up to tape. Ease of use. Easy to learn. Tons of online information in knowledge bases. Easy to install and update. Review collected by and hosted on G2.com.
The downside is when you do need technical support, in the past at least as I have not needed it in a long while, you get someone who barely speaks english. Review collected by and hosted on G2.com.