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Arctera Backup Exec Reviews & Product Details

Arctera Backup Exec Overview

What is Arctera Backup Exec?

Backup Exec is a simple, secure, unified and comprehensive data protection software solution. It is designed to help organizations protect their data by providing a range of features for backup, disaster recovery, and archiving. Key features of Backup Exec include: Data Backup: Backup Exec offers flexible backup options for various environments, including virtual machines, physical servers, cloud storage, and databases. It can back up data from both on-premises and cloud-based systems. Disaster Recovery: The software includes tools for disaster recovery, ensuring that businesses can quickly restore their critical systems and data in the event of a system failure, data corruption, or cyberattack. Cross-Platform Support: It supports a wide range of operating systems, including Windows, Linux, and VMware, as well as cloud platforms like Amazon Web Services (AWS) and Microsoft Azure. Centralized Management: Backup Exec provides a centralized interface to manage backups, monitor system status, and configure backup policies, making it easier for IT administrators to oversee the entire backup environment. File and Application Protection: It includes specialized agents for backing up applications like Microsoft Exchange, SQL Server, and SharePoint, as well as file-level backup. Cloud Integration: Backup Exec integrates with cloud storage, allowing organizations to back up data directly to the cloud for offsite storage and disaster recovery. Encryption and Security: The software offers encryption both during the backup process and for data storage, ensuring that sensitive data is secure and compliant with regulations. Automated Backups: Backup Exec can automate backup tasks based on customizable schedules, reducing manual intervention and ensuring that backups occur regularly. In summary, Backup Exec is a powerful solution for businesses looking to protect and recover their critical data, with a range of features that address the needs of both small and large organizations.

Arctera Backup Exec Details
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Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities

How do you position yourself against your competitors?

Backup Exec is a cost-effective, easy-to-use backup solution for small to medium-sized enterprises with hybrid IT environments. It offers comprehensive data protection across physical, virtual (VMware, Hyper-V), and cloud (AWS, Azure) platforms, with deep integration for Microsoft applications like Exchange and SQL Server.

Compared to the primary competitors in the market, Backup Exec is known for its simplicity, centralized management, and granular recovery options. It’s cost-effective, making it attractive for SMBs, while also scalable for enterprise needs.

In summary, Backup Exec excels in flexibility, ease of use, and cost-efficiency for businesses looking for a reliable, unified backup solution.


Seller Details
Seller
Arctera
Company Website
Year Founded
2024
HQ Location
Pleasanton, California, United States
LinkedIn® Page
www.linkedin.com
409 employees on LinkedIn®
Description

Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resilience, Arctera comprises three business units: Data Compliance, Data Protection and Data Resilience. Arctera provides tens of thousands of customers worldwide, including 70% of the Fortune 100, with market-leading solutions that help them to manage one of their most valuable assets: data.


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Recent Arctera Backup Exec Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Good Backup Solution"
Powerful backup solution for tapes and disks.
Giovanni C.
GC
Giovanni C.Mid-Market (51-1000 emp.)
4.5 out of 5
"A very valuable safeguard tool"
A milestone for virtual machine backup, it allows the recovery of fundamental systems in a few mouse clicks, and guarantees a wide time band depen...
CC
Cristian C.Mid-Market (51-1000 emp.)
2.0 out of 5
"It works, but it has a lot of improvement to be made and issues to solve"
It kind of works. The support is responsive and I hardly have issues with using it on a daily basis. I can access all the features that I need alth...
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Arctera Backup Exec Media

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272 Arctera Backup Exec Reviews

4.2 out of 5
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272 Arctera Backup Exec Reviews
4.2 out of 5
272 Arctera Backup Exec Reviews
4.2 out of 5

Arctera Backup Exec Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Arctera Backup ExecQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CC
IT & Information Security Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

It kind of works. The support is responsive and I hardly have issues with using it on a daily basis. I can access all the features that I need although I could use some more improvement. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

I don't like the fact that I need to install Adobe Reader and not another PDF reader to be able to export my report to a PDF file. I don't like not being able to export reports or history of my jobs already completed in PDF or automatically to a network share. The error messages are so generic that even Veritas support team can't understand what is going on with the issues that happen, which are kind of a few per week. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

To be able to keep and safeguard my data from my servers and also from my Netapp storage. It works automatically and I hardly need to solve any issues as most of the issues I have are more related to the server itself then the software, although the error messages could be more explanatory, as they are way too generic. Review collected by and hosted on G2.com.

Frederick G.
FG
Computer Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

I've been using Backup Exec since version 8.6 many years ago. I like the fact that is still supports Larger LTO Tape Drives, providing an Air Gap, ensuring I always have a backup that won't be compromised. It's easy to use. The newer versions have maintained the same processes for Data Backup and Recovery as the olders versions making the transition to the newer version smooth and providing more features and reliability along the way. I normally used a combination of Large LTO Tape Drives and Large External Data Drives to backup my client's data. This gives me the flexibility to quickly restore 'accidentally deleted' files remotely from the External Hard Drives and the peace of mind I have knowing I can restore my Client's Entire Server from Tape Storage kept offsite in the case of a fire, water leak or natural disaster. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The only down side about the Veritas Backup Exec Software is the new subscription based licensing model. My client's prefer the annual maintenance renewal and are not excited about this online subscription model. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

It provides me with the Data Backup and Recovery Solution that best meets the needs of my Clients Review collected by and hosted on G2.com.

Andrejs S.
AS
Information System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Arctera Backup Exec?

It supports deduplication of data. It allows you to write data on tapes. Installation and upgrade process is not complex at all. Very good and very fast IT Technical support.

New feature appeared - Anomaly detection. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Sometimes BackupExec agent overloads Windows OS. I have noticed such problem on one of our domain controllers. Log files by default are being too much generated and you need to tune Windows Registry, to get rid of them.

In Anomaly detection - it is not possible to understand, what exactly has happened. For example - on domain controller. We see notifications, but have no idea, what happens, what has increased, which exactly folder.

System does not support Nutanix HCI. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

We can backup Windows and Linux servers. Also Oracle databases. Review collected by and hosted on G2.com.

VC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

Able to trace and monitor the backup job and dashboard serves with good layout.Customer experience has been good help to our problem and troubleshoot whenever we contact the helpdesk. Is easy to implement the job task when configure the settings. And has numbers of feature that can support cloud platform as well. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Limitations is the holding action of the backup job when selected. The backup job is not able to resume the backup action after unclick the hold option. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

Alternate backup storage location. The apps can integrate with other media that allow to integrate with such as Azure platform to run as storage server. Review collected by and hosted on G2.com.

BK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

It has a good user friendly interface and a very intutive design. The scheduling options are highly customizable. Restore of Data from multiple incremental backups are also easy to do. Prompt customer support. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Sometimes the backup gives an error fot the Volume Shadow Copy Service (VSS) writer. This is an error which really does not have a perfect solution. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

Data Backups is a critical requirement especially for File servers which is very easily achieved.

Disaster recovery backups is not only easy but also a key Audit requirement. Review collected by and hosted on G2.com.

HU
Services Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Arctera Backup Exec?

Veritas Backup Exec alows us to quickly and effectively backup critical systems to external drives. This allows us to restore files and systems in the case of disaster or accidental deletion. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The version we used did not have a native cloud backup option. This left us vulnerable to total data loss in the case of a physical disaster that affected the office where backups were stored. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

Veritas Backup Exec allowed us to restore critical files in the case of accidental deletion. This saves the time of re-creating files from scratch. Review collected by and hosted on G2.com.

VT
IT Administrator
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Arctera Backup Exec?

I have used variety of backup solutions but Backup Exec remain one of the best for its scalable, advanced backup tools to work with variety of storage types, platforms and cloud; Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Expensive on licences and maintenance costs, need to be on annual support plan in order to get constant updates and support. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

We need to be able to secure backup, replication and quick restoration of critical business data to comply with GMP, FDA, HIPPA and all industrial and governmental standard compliances Review collected by and hosted on G2.com.

Gianpiero C.
GC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

I use Backup Exec since 10 years. I appreciate the easy of use for deploy a file-based backup and how fast is the implementation process. I can monitor the backup logs with users having basic tech knowledge Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The cost of the solutions increases if you need to get more features (lik DB backup, cloud, backup, etc.) Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

I need to backup a storage of video files. Files size at least 50GB and the whole storage is 120TB Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

Veritas Backup Exec is a seasoned product and not rough around the edges like so many others that have not been around as long. It is easy to understand and use and handles daily backup and recovery tasks without issue. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Being such a robust backup solution is also its main downfall - it is capable of so many things that is a large number of features that most people will never end up using. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

We use Backup Exec to manage our daily disk-to-disk backup jobs and data retention periods. Its logging and reporting features give us the needed insight into the status of all our backup jobs. Review collected by and hosted on G2.com.

John L.
JL
IT Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctera Backup Exec?

The ability to back up to tape. Ease of use. Easy to learn. Tons of online information in knowledge bases. Easy to install and update. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The downside is when you do need technical support, in the past at least as I have not needed it in a long while, you get someone who barely speaks english. Review collected by and hosted on G2.com.

What problems is Arctera Backup Exec solving and how is that benefiting you?

Backup to tape for off site disaster recovery. Backup to hard disk storage for on site recovery. Review collected by and hosted on G2.com.