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- Applied Epic
- Guidewire ClaimCenter
- Applied Epic-vs-Guidewire ClaimCenter
Compare Applied Epic and Guidewire ClaimCenter 
At a Glance
Market Segments
Small-Business (81.2% of reviews)
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Applied Epic
Star Rating
(1,051)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Applied EpicGuidewire ClaimCenter
Star Rating
(37)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Guidewire ClaimCenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guidewire ClaimCenter excels in its Claims Management capabilities, with a score of 8.0, while Applied Epic has a slightly lower score of 8.2. Reviewers mention that Guidewire's automated workflow management is particularly beneficial for streamlining claims processing.
- Reviewers mention that Applied Epic shines in Policy Management, scoring 8.9 compared to Guidewire's 8.8. Users on G2 appreciate the intuitive interface and comprehensive features that make managing policies easier.
- G2 users highlight the Ease of Use for Guidewire ClaimCenter, which scored 8.6, while Applied Epic scored 8.0. Users say that the user-friendly design of Guidewire helps new users adapt quickly to the system.
- Users report that both products have a strong Quality of Support, each scoring 8.8. However, reviewers mention that Guidewire's support team is particularly responsive and knowledgeable, which enhances the overall user experience.
- Reviewers mention that Guidewire ClaimCenter's Task Management features, scoring 8.5, are superior to Applied Epic's score of 7.1. Users say that the ability to assign tasks and track progress is more streamlined in Guidewire.
- Users on G2 report that Applied Epic's Reporting & Dashboards features, with a score of 7.8, are more robust compared to Guidewire's 7.8. Reviewers mention that the customizable dashboards in Applied Epic provide better insights into business performance.
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Pricing
Entry-Level Pricing
Applied Epic
No pricing availableGuidewire ClaimCenter
No pricing availableFree Trial
Applied Epic
No trial information availableGuidewire ClaimCenter
No trial information availableRatings
Meets Requirements
8.6
913
9.0
32
Ease of Use
8.0
923
8.6
33
Ease of Setup
7.0
540
7.4
24
Ease of Admin
7.7
397
8.7
21
Quality of Support
8.8
876
8.8
32
Has the product been a good partner in doing business?
8.6
411
9.1
21
Product Direction (% positive)
8.5
905
9.6
31
Features by Category
Property & Casualty Insurance Agency ManagementHide 12 FeaturesShow 12 Features
8.0
4,934
Not enough data
Platform Administration
7.3
320
Not enough data
8.5
439
Not enough data
8.2
445
Not enough data
7.3
371
Not enough data
8.1
411
Not enough data
7.8
408
Not enough data
8.5
435
Not enough data
Platform Basics
7.8
425
Not enough data
Platform Documentation
7.7
374
Not enough data
8.1
429
Not enough data
8.9
455
Not enough data
8.2
422
Not enough data
Claims Submission - Insurance Claims Management
8.2
31
Not enough data
6.8
31
Not enough data
Claims Processing - Insurance Claims Management
7.3
31
Not enough data
8.1
31
Not enough data
6.8
30
Not enough data
Claims Tracking - Insurance Claims Management
7.7
32
Not enough data
6.8
30
Not enough data
Claims Settlement- Insurance Claims Management
6.0
30
Not enough data
6.3
30
Not enough data
6.0
30
Not enough data
Risk Management - Insurance Claims Management
6.3
30
Not enough data
5.9
30
Not enough data
Analytics and reporting - Insurance Claims Management
6.3
31
Not enough data
6.5
31
Not enough data
Administration
7.6
630
Not enough data
8.4
701
Not enough data
8.1
639
Not enough data
7.1
570
Not enough data
7.8
683
Not enough data
7.4
532
Not enough data
8.0
685
Not enough data
8.4
700
Not enough data
Insurance Documentation
8.0
649
Not enough data
8.9
731
Not enough data
8.2
669
Not enough data
7.7
573
Not enough data
Categories
Categories
Shared Categories
Applied Epic and Guidewire ClaimCenter are categorized as Insurance Claims Management
Unique Categories
Guidewire ClaimCenter has no unique categories
Reviews
Reviewers' Company Size
Applied Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guidewire ClaimCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
94.2%
Accounting
2.6%
Financial Services
0.9%
Construction
0.6%
Information Technology and Services
0.2%
Other
1.5%
Insurance
83.3%
Information Technology and Services
5.6%
Staffing and Recruiting
2.8%
Higher Education
2.8%
Financial Services
2.8%
Other
2.8%
Most Helpful Reviews
Applied Epic
Most Helpful Favorable Review
Debbie D.
Verified User in Insurance
Applied Epic is user-friendly and has all the features we need in an Agency Management System. Set up is very flexible and can be done according to the specific needs of the organization, department, and/or individual. The training library is huge. Those...
Most Helpful Critical Review
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
Guidewire ClaimCenter
Most Helpful Favorable Review
Verified User in Insurance
I like the information all on one summary page
Most Helpful Critical Review
Verified User in Insurance
Sometimes difficult to edit. Some pages have repetitive info
Debbie D.
Verified User in Insurance
Applied Epic is user-friendly and has all the features we need in an Agency Management System. Set up is very flexible and can be done according to the specific needs of the organization, department, and/or individual. The training library is huge. Those...
Verified User in Insurance
I like the information all on one summary page
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
Verified User in Insurance
Sometimes difficult to edit. Some pages have repetitive info
Discussions
Accounting - Does your agency reconcile direct bill commission statements?
4 comments
MP
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 comments
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
Guidewire ClaimCenter has no discussions with answers
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