Compare AppFolio Property Manager and TenantCloud 
At a Glance
Market Segments
Small-Business (89.0% of reviews)
Small-Business (99.5% of reviews)
Entry-Level Pricing
No pricing available
$17.00 Per Month
AppFolio Property Manager
Star Rating
(576)4.6 out of 5
Market Segments
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AppFolio Property ManagerTenantCloud
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (99.5% of reviews)
Entry-Level Pricing
$17.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in tenant screening with a score of 8.7, while TenantCloud's score of 8.0 indicates it may not be as robust in this area. Reviewers mention that AppFolio's comprehensive screening process provides more thorough background checks.
- Reviewers mention that AppFolio's maintenance service requests feature scores 9.0, significantly higher than TenantCloud's 7.6. Users say that AppFolio's system allows for easier tracking and management of maintenance issues, leading to faster resolutions.
- G2 users highlight that AppFolio's document management system scores 9.0, compared to TenantCloud's 7.5. Users report that AppFolio offers better organization and accessibility of important documents, which is crucial for property management.
- Users on G2 indicate that AppFolio's online payment feature scores 9.2, while TenantCloud's score of 8.2 suggests it may not offer the same level of convenience. Reviewers mention that AppFolio's payment gateway is user-friendly and integrates seamlessly with their accounting processes.
- Reviewers mention that AppFolio's lease templates score 8.4, whereas TenantCloud's score of 6.8 shows a notable difference in functionality. Users say that AppFolio provides more customizable options, making it easier to create tailored lease agreements.
- Users report that AppFolio's communication management features score 8.8, significantly higher than TenantCloud's 6.3. Reviewers mention that AppFolio's mass communication tools allow for efficient outreach to tenants, enhancing overall tenant engagement.
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Pricing
Entry-Level Pricing
AppFolio Property Manager
No pricing availableTenantCloud
Starter
$17.00
Per Month
Designed for DIY landlords and small portfolios.
- Unlimited units
- 15 Leases
- 1 gb of cloud storage
Free Trial
AppFolio Property Manager
No trial information availableTenantCloud
Free Trial is available
Ratings
Meets Requirements
9.0
503
8.3
146
Ease of Use
9.1
509
8.1
153
Ease of Setup
8.4
295
8.1
105
Ease of Admin
9.0
220
8.2
75
Quality of Support
8.5
487
8.0
137
Has the product been a good partner in doing business?
9.1
219
8.4
74
Product Direction (% positive)
9.5
497
8.1
142
Features by Category
Leasing
8.8
391
7.9
104
9.1
405
8.1
106
8.8
396
7.9
103
8.5
358
6.8
102
9.0
408
7.7
114
Building Operations
9.0
418
7.6
108
8.1
371
6.6
72
9.0
412
7.7
104
8.6
368
7.1
97
8.1
274
6.4
72
Accounting
9.0
410
8.1
110
9.2
428
8.3
106
8.7
376
8.0
97
8.6
338
6.6
93
9.1
419
8.1
113
Operations
9.2
295
8.7
96
9.0
262
8.1
92
8.9
277
8.2
93
8.8
276
8.0
91
8.3
234
7.4
82
8.8
275
7.7
94
8.9
279
7.8
91
8.7
256
7.8
93
Communication
9.1
75
Not enough data
8.2
57
Not enough data
9.1
68
Not enough data
8.1
50
Not enough data
7.6
53
Not enough data
Member Management
9.1
70
Not enough data
9.0
68
Not enough data
Property Management
9.3
67
Not enough data
9.1
74
Not enough data
8.9
67
Not enough data
Platform Interoperability
Not enough data
6.9
32
Platform Additional Functionality
Not enough data
8.3
33
Not enough data
7.6
32
Not enough data
8.8
33
Not enough data
8.8
33
Platform Performance
Not enough data
8.0
31
Relationship Management
8.4
78
|
Verified
7.7
13
7.2
59
|
Verified
6.0
13
7.8
53
|
Verified
5.9
11
Presentation
7.9
55
|
Verified
6.2
11
7.8
39
5.8
12
7.4
43
|
Verified
5.9
11
7.6
33
6.2
11
Platform Branding
8.9
60
7.2
12
8.3
52
6.9
12
Platform Content
7.5
42
5.7
12
8.8
56
7.6
12
8.3
45
6.7
12
8.3
38
6.3
12
Platform Additional Functionality
8.8
60
8.2
12
Platform Integrations
7.8
38
6.4
11
7.4
38
6.5
11
8.1
40
6.4
11
Lease Administration Platform Features
9.0
221
8.9
25
9.0
219
8.9
25
8.8
200
7.5
25
9.0
224
7.8
23
8.3
185
8.5
23
8.4
163
8.0
22
8.5
156
6.8
23
8.3
161
Feature Not Available
8.8
232
8.0
23
9.1
235
8.5
23
Categories
Categories
Shared Categories
AppFolio Property Manager and TenantCloud are categorized as Real Estate Marketing, Lease Administration, and Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management
TenantCloud is categorized as Rental Payment
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TenantCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
72.9%
Accounting
9.4%
Commercial Real Estate
6.5%
Non-Profit Organization Management
1.9%
Management Consulting
1.2%
Other
8.0%
Real Estate
80.0%
Commercial Real Estate
5.6%
Accounting
4.1%
Investment Management
1.5%
Management Consulting
1.0%
Other
7.7%
Most Helpful Reviews
AppFolio Property Manager
Most Helpful Favorable Review
Diane D.
Verified User in Real Estate
Efficient and streamlined software that’s easy to use
Most Helpful Critical Review
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
TenantCloud
Most Helpful Favorable Review
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Most Helpful Critical Review
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Diane D.
Verified User in Real Estate
Efficient and streamlined software that’s easy to use
Nina G.
Verified User in Computer Software
I went with tenantcloud and really like it. The design is great and navigation is seamless. So far I am quite happy, It is easy to use, yes the customer service is not immediate but I always get answers for all my questions.
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Andy N.
Verified User in Venture Capital & Private Equity
Customer support is not so friendly. Lack of templates for forms and contracts.
Discussions
What other programs can Appfolio link to?
3 comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What software do property managers use?
2 comments
ME
AppFolio is a company that provides cloud-based software solutions for property management and legal industries.Read more
What is AppFolio property manager?
1 comment
PC
It is a property management system focused mainly on small residential properties.Read more
What is the best software for landlords?
2 comments
TT
Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
1 comment
Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
What is TenantCloud?
1 comment
Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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