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Compare AppFolio Property Manager and Knock CRM 
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At a Glance
Market Segments
Small-Business (86.8% of reviews)
Mid-Market (51.1% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
AppFolio Property Manager
Star Rating
(848)4.6 out of 5
Market Segments
Small-Business (86.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansKnock CRM
Star Rating
(48)4.9 out of 5
Market Segments
Mid-Market (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Knock CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in Tenant Portal functionality, scoring 9.2, which allows for seamless communication and management of tenant requests, while Knock CRM's portal functionality is rated lower at 7.5, indicating potential limitations in user experience.
- Reviewers mention that AppFolio's Maintenance Service Requests feature is highly rated at 9.0, providing efficient tracking and management of maintenance issues, whereas Knock CRM's similar feature is rated significantly lower at 7.1, suggesting it may not meet the same level of user satisfaction.
- G2 users highlight that AppFolio's Property Accounting capabilities are robust, with a score of 9.0, allowing for comprehensive financial management, while Knock CRM's accounting features are rated at 7.2, indicating a gap in functionality that could affect financial oversight.
- Reviewers say that AppFolio's Document Management system is rated 9.0, facilitating easy access and organization of important documents, compared to Knock CRM's lower score of 7.4, which may hinder document handling efficiency.
- Users on G2 report that AppFolio's Leasing Features, particularly Vacancy Advertising and Rental Applications, are rated 8.8 and 9.1 respectively, showcasing strong capabilities in attracting and processing tenants, while Knock CRM's corresponding features are rated lower, indicating less effectiveness in these areas.
- Reviewers mention that AppFolio's Quality of Support is rated at 8.5, which is commendable, but Knock CRM shines with a higher score of 9.6, suggesting that users may find better assistance and responsiveness with Knock CRM when issues arise.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Knock CRM
No pricing availableFree Trial
AppFolio Property Manager
No trial information availableKnock CRM
No trial information availableRatings
Meets Requirements
9.0
575
9.7
32
Ease of Use
9.1
770
9.7
32
Ease of Setup
8.5
534
9.6
20
Ease of Admin
9.0
239
9.6
20
Quality of Support
8.6
558
9.6
32
Has the product been a good partner in doing business?
9.1
238
9.8
20
Product Direction (% positive)
9.5
572
10.0
25
Features by Category
Lease Administration Platform Features
9.0
248
Not enough data
9.0
245
Not enough data
8.7
225
Not enough data
9.0
249
Not enough data
8.2
212
Not enough data
8.3
189
Not enough data
8.3
181
Not enough data
8.1
187
Not enough data
8.8
256
Not enough data
9.1
260
Not enough data
Agentic AI - Lease Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
454
9.7
11
9.0
468
8.3
9
8.7
459
7.4
7
8.4
420
7.9
7
9.0
469
7.4
7
Building Operations
9.0
478
7.1
7
8.1
432
7.4
7
8.9
473
7.4
7
8.6
429
8.8
15
7.9
335
7.5
6
Accounting
9.0
470
7.2
6
9.2
488
6.7
6
8.6
435
6.7
5
8.5
398
6.4
6
9.1
478
8.7
15
Operations
9.2
352
7.5
6
9.0
317
7.5
8
8.9
332
9.1
9
8.7
332
6.7
5
8.1
289
7.4
7
8.7
330
6.7
5
8.9
334
6.7
6
8.6
311
9.0
10
Agentic AI - Property Management
7.5
10
Not enough data
7.8
10
Not enough data
7.4
9
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
7.3
10
Not enough data
Communication
9.1
87
Not enough data
8.0
69
Not enough data
9.0
80
Not enough data
7.7
61
Not enough data
7.4
64
Not enough data
Member Management
9.0
81
Not enough data
8.8
79
Not enough data
Property Management
9.1
78
Not enough data
9.1
85
Not enough data
8.8
78
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tour Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Client Management
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.7
6
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Platform Features
Not enough data
9.7
5
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Agentic AI - Real Estate CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AppFolio Property Manager and Knock CRM are categorized as Real Estate Marketing and Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management and Lease Administration
Knock CRM is categorized as Real Estate Virtual Tour and Real Estate CRM
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Knock CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
71.0%
Accounting
10.3%
Commercial Real Estate
7.5%
Non-Profit Organization Management
1.3%
Management Consulting
1.2%
Other
8.6%
Real Estate
78.7%
Marketing and Advertising
10.6%
Management Consulting
4.3%
Commercial Real Estate
4.3%
Investment Management
2.1%
Other
0.0%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio property manager?
1 Comment
PC
It is a property management system focused mainly on small residential properties.Read more
Knock CRM has no discussions with answers
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