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570 BoomTown Reviews
Overall Review Sentiment for BoomTown
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The tracking of client activity is nice but most CRMs do this well. Review collected by and hosted on G2.com.
The backend (CRM) is painfully slow. They prevent client emails from hitting your email inbox and only let them hit the CRM inbox, the CRM inbox is very buggy and often wont dislpay links the clients try and send. At the time of writting this review Boomtown has been down and completly unuseable for two days. Unable to connect with clients via email as boomtown hijacks all their emails to put into the CRM, which has been unuseable for two days now...
I have used other similar products and they do not prevent your emails from hitting your inbox and it does not effect "deliverablitly rates"
Their are much better products out there. Review collected by and hosted on G2.com.
I like the lead tracking aspect the most. I feel like I can see what marketing is working the best what needs more improvement. Review collected by and hosted on G2.com.
Honestly, the cost. I understand it, but I'll always want something to be more affordable. Review collected by and hosted on G2.com.
Love the organization of this lead system. Easy to use and love making email templates that are more personalized. Review collected by and hosted on G2.com.
Would like to see a better updated modern design. I feel the overall system looks old. Have a dashboard with a summary of to do's, past dues and total of leads in a birds eye view, would be better. Review collected by and hosted on G2.com.
BT is full service! I enjoy a smart CRM with drips that pause when a lead raises their hand. And the PPC lead campaign is a must for both agent recruitment and retention. Review collected by and hosted on G2.com.
Not being able to merge or delete leads. I don't like that I can't custom create reports like I can in Brokermint. Review collected by and hosted on G2.com.
All of the CRM functions and the ease of ability to see what customers are looking at in real time. The ease of updating my website Review collected by and hosted on G2.com.
Lack of an OR when selecting search criteria Review collected by and hosted on G2.com.
Transitioning for FT corporate was challenging but the ease and accessibility of BoomTown using both the app and website made it so much easier to plan my time and keep up with clients! Review collected by and hosted on G2.com.
I didn't understand well the way in which the drips and alerts work Review collected by and hosted on G2.com.
I like their CRM. I like the ability to take notes, catagorize each lead. If they've filled out the full form...which is 50/50, then you know their timeframe, if they have a house to sell, and if they have been pre-approved or if they are a cash buyer. You can set up tasks to do automatically and/or manually. You get notificed everytime they look at any properties.
Even if they don't respond to you through any communication, if you set them up on an alert based on the homes they are looking at they will generally begin to open your emails up and start looking. Despite a lot of really low budget leads, every once in a while you get a good one or even a great one.
They provide training for you to use their system. It's a great system to use. I use it daily as I set up tasks all I have to do is log on and it tells me who I need to reach out to and what I want to focus on.
I probably haven't used it as often as I should but customer support is readily available. Review collected by and hosted on G2.com.
Half of the leads are no good. A lot of fake names, numbers, and emails. Very few leads want to buy right away. A lot of leads with budgets so low that there is literally nothing out there for them to buy in the Central Ohio market. Review collected by and hosted on G2.com.
Boomtocontinues to strive for excellence in the customer experience for both the agents and clients. Review collected by and hosted on G2.com.
The one downside is the ability within the app to a few features Review collected by and hosted on G2.com.
