--- title: BoomTown Reviews meta_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 588 reviews by the users' company size, role or industry to find out how BoomTown works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 588 scale: '5' date_modified: '2026-07-13' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # BoomTown Reviews **Vendor:** Inside Real Estate **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 588 ## About BoomTown BoomTown, the only solution that generates and manages leads. Expert lead generation, consumer websites, CRM, in-house lead qualification services, and more, in flexible packages that scale. ## BoomTown Pros & Cons **What users like:** - Users find BoomTown's **ease of use** exceptional, simplifying lead conversion for non-tech agents and enhancing client engagement. (7 reviews) - Users appreciate the **lead generation capabilities** of BoomTown, especially for easy access to leads and their information. (4 reviews) - Users love the **effective organization and management** of their contacts in BoomTown, enhancing lead tracking and workflow. (3 reviews) - Users appreciate the **user-friendly lead management** of BoomTown, noting its effectiveness in converting and managing leads. (3 reviews) - Users appreciate the **ease of access** in BoomTown, valuing its user-friendly interface for comparing leads to listings. (2 reviews) - Automation (2 reviews) - Client Management (2 reviews) - Customer Support (2 reviews) - Friendly (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users express concerns about **update issues** , feeling the platform lacks innovation and has outdated functionalities. (3 reviews) - Users find it challenging due to **email issues** , including difficulty adding graphics and outdated technology. (2 reviews) - Users report encountering **poor lead quality** with BoomTown, facing issues with fake client leads that cannot be deleted. (2 reviews) - Users find it a **hard process to include graphics in emails** , requiring code updates that complicate usage. (1 reviews) - Users find the **confusing instructions** overwhelming, making it difficult to navigate the platform effectively. (1 reviews) - Integration Issues (1 reviews) - Lack of Guidance (1 reviews) - Users find the **missing features** in BoomTown limiting and wish for more up-to-date technology and innovation. (1 reviews) - Users find the **outdated design** of BoomTown limiting, wishing for a more modern and user-friendly interface. (1 reviews) - Users find the **functionality outdated** , expressing a desire for a more modern design and improved dashboard features. (1 reviews) ## BoomTown Reviews ### 1. User-Friendly that keeps clients engaged **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Real estate agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about BoomTown?** It’s user friendly and it helps keeps my clients engaged and works as a great side kick **What do you dislike about BoomTown?** More options for property criteria. It’s too limited and clients gets upset that I’m not sending them what they are looking for. More lead systems options for instant transferring of leads. More options for boosting property uploads to social media **What problems is BoomTown solving and how is that benefiting you?** Making clients feel like I am engaging them and sending properties outs. ### 2. Integrations Fall Short, Making Business Metrics Hard to Navigate **Rating:** 1.0/5.0 stars **Reviewed by:** Joshua S. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about BoomTown?** I just liked the basic functions since it was an upgrade from my spreadsheet in terms of CRM usage. **What do you dislike about BoomTown?** Integrations weren't up to par. Difficult to navigate metrics and evaluate health of business. **What problems is BoomTown solving and how is that benefiting you?** Does keep the contacts organized and next steps clear. Appreciated the easy UI/UX. ### 3. Can never exit. They will Keep extending on Auto. **Rating:** 0.5/5.0 stars **Reviewed by:** Rollin G. | CEO / Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about BoomTown?** System use to be a great platform, then never updated and now FUB and others have outperformed them IMMENSELY. **What do you dislike about BoomTown?** They have terrible business practices, will extend you contract past your contract even if you inform them you do not permit Auto extension. They will not send you access to any of your emails or videos that have your requests. Do not trust a smooth exit with them, they will charge and avoid and to cancel will be worse time suck ever. **What problems is BoomTown solving and how is that benefiting you?** They refuse to solve, just want to keep contract and Auto withdrawal ### 4. The Best CRM and website I have ever seen **Rating:** 5.0/5.0 stars **Reviewed by:** Laura H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about BoomTown?** All of the CRM functions and the ease of ability to see what customers are looking at in real time. The ease of updating my website **What do you dislike about BoomTown?** Nothing. It truly is the best and looking forward to BoldTrail **Recommendations to others considering BoomTown:** Do it. It will be the best thing you do this year. **What problems is BoomTown solving and how is that benefiting you?** Keeping track of all of our leads and the ease of use for our agents. ### 5. Boomtown 2024 **Rating:** 2.0/5.0 stars **Reviewed by:** Stephanie B. | Broker/agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** The ease of automation once a client gets entered to staying in touch to keeping engaged with our clients **What do you dislike about BoomTown?** That when you have a bogus client lead that even if you move to trash you cannot delete them **What problems is BoomTown solving and how is that benefiting you?** Giving me more time to focus on important activities. ### 6. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about BoomTown?** Ease of use- greasy back office platform. Great for lead conversion **What do you dislike about BoomTown?** Some kinks to work through in regards to search critera **Recommendations to others considering BoomTown:** Do it!! **What problems is BoomTown solving and how is that benefiting you?** Client follow up. Great real time contacts and able to see client activuty ### 7. Boom town has helped me manage clients with ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Adilene J. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** Very manageable CRM. Easy and engaging. It takes good care of my leads and keeps me updated on to dos **What do you dislike about BoomTown?** Nothing at this point! So far so good! Love it! **What problems is BoomTown solving and how is that benefiting you?** Na ### 8. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Office Manager/Transaction Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** Love the marketplace and ability to sync with other programs! **What do you dislike about BoomTown?** Some functionality is outdated. Wish you could have admin ability to delete a lead profile. **What problems is BoomTown solving and how is that benefiting you?** None that I am aware of. ### 9. Love being organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Dani M. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** Very helpful organizing my database and touch points with detailed notes! **What do you dislike about BoomTown?** Wished it had better breakdown of transactions and income earned. **What problems is BoomTown solving and how is that benefiting you?** Client touch points and follow up to-dos. ### 10. There are excellent tools in BT that should be carried forward to BoldTrail **Rating:** 2.5/5.0 stars **Reviewed by:** Melinda A. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** Hot Sheet - ease of access to compare leads to listings **What do you dislike about BoomTown?** Lack of integration with marketing tools available in BoldTrail **What problems is BoomTown solving and how is that benefiting you?** Managing contacts and their information and searches - [View BoomTown pricing details and edition comparison](https://www.g2.com/products/boomtown/reviews/boomtown-review-4273007?section=pricing&secure%5Bexpires_at%5D=2026-07-14+06%3A45%3A27+-0500&secure%5Bsession_id%5D=a243e73a-8c8f-4c07-8002-76df60fae4a7&secure%5Btoken%5D=b8a82f076c9719f574fd5397610f37ddc66c8330f960e3e1c51223bfa43078f0&format=llm_user) ## BoomTown Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top BoomTown Alternatives - [Brivity](https://www.g2.com/products/brivity/reviews) - 4.2/5.0 (43 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (398 reviews) - [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) - 4.5/5.0 (260 reviews)