Compare AnyDesk and HelpWire 
- Users report that AnyDesk excels in its Multi-Monitor Support with a score of 8.9, allowing seamless navigation across multiple screens, while HelpWire offers a slightly higher score of 9.1, indicating a more refined experience for users who frequently utilize multiple displays.
- Reviewers mention that HelpWire shines in Quality of Support, achieving a score of 9.4 compared to AnyDesk's 8.8. This suggests that users find HelpWire's customer service more responsive and helpful when issues arise.
- G2 users highlight AnyDesk's strong performance in Ease of Setup with a score of 9.3, making it a preferred choice for users who prioritize quick deployment, whereas HelpWire also scores well at 9.4, indicating both products are user-friendly but HelpWire edges out slightly.
- Users on G2 report that HelpWire's Session Transfer feature, scoring 9.5, is particularly effective, allowing for smooth transitions between sessions, while AnyDesk's score of 8.9 suggests it may not be as robust in this area.
- Reviewers say that AnyDesk's Unattended Remote Access feature, with a score of 8.8, is reliable, but HelpWire's score of 8.3 indicates that users may experience some limitations, making AnyDesk a better option for those needing consistent unattended access.
- Users report that HelpWire's File Sharing capabilities are superior, with a score of 9.8, which is significantly higher than AnyDesk's 9.0, suggesting that HelpWire provides a more efficient and user-friendly file transfer experience.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
It accelerates the problem-solving process of the IT department for all of us and helps to manage access to the remote desktops. This lets me connect to other machines and work on cloud-based projects or access my workplace computer at home. To enable other...
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Ease of Use: The platform is user-friendly, making it accessible for both support agents and customers, with minimal learning curve.
There are rarely to dislike about, helpwire
It accelerates the problem-solving process of the IT department for all of us and helps to manage access to the remote desktops. This lets me connect to other machines and work on cloud-based projects or access my workplace computer at home. To enable other...
Ease of Use: The platform is user-friendly, making it accessible for both support agents and customers, with minimal learning curve.
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
There are rarely to dislike about, helpwire
