Compare AnyDesk and Citrix Gateway 
At a Glance
Market Segments
Mid-Market (41.5% of reviews)
Enterprise (56.9% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,029)4.5 out of 5
Market Segments
Mid-Market (41.5% of reviews)
Entry-Level Pricing
$22.90
Free Trial is available
Browse all 4 pricing plansCitrix Gateway
Star Rating
(71)4.0 out of 5
Market Segments
Enterprise (56.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Citrix GatewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in Ease of Use with a score of 9.3, making it a preferred choice for teams looking for a straightforward remote access solution. In contrast, Citrix Gateway has a lower score of 8.4, indicating a steeper learning curve for new users.
- Reviewers mention that AnyDesk's Session Recording feature is highly rated at 9.0, allowing users to easily track and review sessions. Citrix Gateway, however, falls short with a score of 7.9, which may limit its effectiveness for teams needing comprehensive session oversight.
- G2 users highlight AnyDesk's superior Multi-Monitor Support with a score of 8.9, which is crucial for users who work with multiple screens. Citrix Gateway's score of 8.0 suggests it may not provide the same level of functionality for multi-monitor setups.
- Users on G2 report that AnyDesk's File Sharing capabilities are robust, scoring 9.0, which facilitates seamless collaboration. In comparison, Citrix Gateway's score of 7.9 indicates that its file sharing may not be as efficient or user-friendly.
- Reviewers say that AnyDesk's Remote Device Control feature is rated highly at 9.2, providing users with effective control over remote devices. Citrix Gateway, with a score of 8.4, may not offer the same level of control, which could be a drawback for users needing extensive remote management.
- Users report that AnyDesk's Quality of Support is rated at 8.8, reflecting a strong customer service experience. In contrast, Citrix Gateway's score of 7.4 suggests that users may encounter challenges when seeking support, which could impact overall satisfaction.
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Single Sign-On (SSO)
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Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Citrix Gateway
No pricing availableFree Trial
AnyDesk
Free Trial is available
Citrix Gateway
No trial information availableRatings
Meets Requirements
9.2
856
8.6
50
Ease of Use
9.3
867
8.4
51
Ease of Setup
9.3
154
7.4
13
Ease of Admin
9.0
133
6.9
8
Quality of Support
8.8
762
7.4
41
Has the product been a good partner in doing business?
8.7
120
8.3
7
Product Direction (% positive)
9.2
827
5.6
50
Features by Category
Authentication Options
Not enough data
8.6
16
Not enough data
9.0
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.7
11
Not enough data
7.7
10
Access Control Types
Not enough data
8.7
13
Not enough data
9.0
14
Not enough data
8.2
14
Not enough data
8.6
12
Not enough data
6.8
10
Administration
Not enough data
8.2
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
14
Not enough data
7.7
13
Platform
Not enough data
7.7
11
Not enough data
8.2
13
Not enough data
7.4
13
Not enough data
7.8
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Data
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.7
10
Network
Not enough data
9.2
10
Not enough data
9.1
9
Not enough data
8.5
9
Logistics
Not enough data
9.1
9
Not enough data
9.0
8
Not enough data
8.3
6
Administration
9.4
303
Not enough data
9.0
302
Not enough data
9.1
270
Not enough data
8.8
276
Not enough data
8.8
262
Not enough data
8.9
253
Not enough data
Maintenance
8.9
261
Not enough data
8.7
241
Not enough data
Communication
8.9
272
Not enough data
8.5
215
Not enough data
8.5
222
Not enough data
8.8
242
Not enough data
Security
8.9
260
Not enough data
8.9
252
Not enough data
Device Support
8.9
267
Not enough data
9.0
270
Not enough data
9.1
269
Not enough data
Performance
8.9
257
Not enough data
Administration
9.1
672
8.4
31
8.9
599
8.5
31
Feature Not Available
7.8
28
8.8
626
7.9
25
8.9
635
8.0
25
8.8
655
8.0
27
9.0
686
7.9
31
Platform
9.0
652
8.2
32
8.8
648
6.5
24
Feature Not Available
8.3
32
9.2
691
8.4
30
Security
Feature Not Available
8.0
27
Feature Not Available
8.3
28
Feature Not Available
7.9
26
Categories
Categories
Shared Categories
AnyDesk and Citrix Gateway are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Citrix Gateway is categorized as Network Access Control (NAC) and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Citrix Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.3%
Computer Software
13.3%
Computer & Network Security
4.2%
Marketing and Advertising
3.6%
Telecommunications
3.0%
Other
53.6%
Information Technology and Services
16.9%
Hospital & Health Care
9.2%
Consumer Services
7.7%
Telecommunications
4.6%
Management Consulting
4.6%
Other
56.9%
Most Helpful Reviews
AnyDesk
Most Helpful Favorable Review
MD KAMRUDDIN C.
Verified User in Financial Services
Anydesk Graphical User Interface is very simple and easy to use. In the simplest form it does not even need a password. One can send a connection request and on the other side, the person need to aceept the request. Done! This password-less remote control...
Most Helpful Critical Review
Chris K.
Verified User in Information Technology and Services
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Citrix Gateway
Most Helpful Favorable Review
Verified User in Information Technology and Services
NetScaler Unified Gateway is a great solution for remote access and single sign-on to web applications.
Most Helpful Critical Review
Verified User in Information Technology and Services
Transfer between WiFi or other network interruptions can end or suspend the session meaning a logout and login must be redone.
MD KAMRUDDIN C.
Verified User in Financial Services
Anydesk Graphical User Interface is very simple and easy to use. In the simplest form it does not even need a password. One can send a connection request and on the other side, the person need to aceept the request. Done! This password-less remote control...
Verified User in Information Technology and Services
NetScaler Unified Gateway is a great solution for remote access and single sign-on to web applications.
Chris K.
Verified User in Information Technology and Services
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Verified User in Information Technology and Services
Transfer between WiFi or other network interruptions can end or suspend the session meaning a logout and login must be redone.
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Is AnyDesk really free?
4 comments
MM
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Is Citrix gateway a VPN?
1 comment
DS
It's more than vpn it provides contextual sso without vpnRead more
Citrix Gateway has no more discussions with answers
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