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Compare AMS360 and Agency Matrix 
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (82.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AMS360
Star Rating
(833)4.3 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AMS360Agency Matrix
Star Rating
(25)3.8 out of 5
Market Segments
Small-Business (82.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agency MatrixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AMS360 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Agency Matrix. Users appreciate the seamless integration with multiple platforms, enhancing their workflow efficiency.
- Users say AMS360 offers a more intuitive experience, with features like tracking prospects to clients and easy email integration with Outlook. This level of functionality is often highlighted as a major advantage over Agency Matrix, which, while user-friendly, does not match the same depth of integration.
- According to verified reviews, AMS360's implementation process is praised for its quick onboarding and ease of use, making it a preferred choice for businesses looking to get up and running swiftly. In contrast, Agency Matrix, despite being user-friendly, has fewer recent reviews, which may indicate less current user engagement.
- Reviewers mention that AMS360 provides robust support, with a quality of assistance rated higher than that of Agency Matrix. Users have noted the effectiveness of AMS360's support in resolving issues quickly, which is crucial for daily operations.
- Users highlight that while Agency Matrix is very organized and keeps client information secure, it lacks some of the advanced features found in AMS360, such as comprehensive reporting and dashboard capabilities that help users make informed decisions.
- G2 reviewers indicate that AMS360's ability to manage policies and claims is superior, with users enjoying features like e-signatures and document management. Agency Matrix, while effective in contact management, does not offer the same level of functionality in these critical areas.
Pricing
Entry-Level Pricing
AMS360
No pricing availableAgency Matrix
No pricing availableFree Trial
AMS360
No trial information availableAgency Matrix
No trial information availableRatings
Meets Requirements
8.4
581
7.9
17
Ease of Use
8.2
635
8.1
17
Ease of Setup
7.7
375
8.6
6
Ease of Admin
7.7
207
8.3
6
Quality of Support
8.6
562
7.9
17
Has the product been a good partner in doing business?
8.3
221
7.5
6
Product Direction (% positive)
7.9
550
7.3
17
Features by Category
Administration
7.3
434
7.5
6
8.1
464
8.3
10
7.5
436
7.3
5
6.6
410
7.9
7
7.3
448
7.9
8
6.7
390
Not enough data
7.7
434
7.8
9
8.0
447
7.6
9
Insurance Documentation
7.6
429
6.0
5
8.6
470
7.2
9
7.7
440
Not enough data
7.2
406
8.1
7
Categories
Categories
Shared Categories
AMS360 and Agency Matrix are categorized as Insurance Agency Management Systems
Unique Categories
AMS360 has no unique categories
Agency Matrix has no unique categories
Reviews
Reviewers' Company Size
AMS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agency Matrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
92.9%
Accounting
3.1%
Financial Services
1.9%
Information Technology and Services
0.5%
Automotive
0.2%
Other
1.4%
Insurance
69.6%
Automotive
8.7%
Political Organization
4.3%
Information Technology and Services
4.3%
Hospital & Health Care
4.3%
Other
8.7%
Discussions
Are there classes on reports?
3 Comments
SH
Yes there are lots of classes and education on reports through VertaforeRead more
AMS360 has no more discussions with answers
What insurance company uses ITC Agency Matrix?
1 Comment
AB
I work for The Rice Insurance & Financial Group, which is an independent agency out of Richmond, VA. We use Agency Matrix. To my knowledge, there are lots of...Read more
Agency Matrix has no more discussions with answers
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