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Compare Amazon Chime and RingEX 
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At a Glance
Market Segments
Enterprise (38.2% of reviews)
Small-Business (57.3% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
Amazon Chime
Star Rating
(646)4.3 out of 5
Market Segments
Enterprise (38.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon ChimeRingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansAmazon Chime vs RingEX
When assessing the two solutions, reviewers found Amazon Chime easier to use, set up, and administer. Reviewers also preferred doing business with Amazon Chime overall.
- Reviewers felt that RingEX meets the needs of their business better than Amazon Chime.
- When comparing quality of ongoing product support, reviewers felt that Amazon Chime is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Chime over RingEX.
Pricing
Entry-Level Pricing
Amazon Chime
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Amazon Chime
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
439
8.8
1,046
Ease of Use
8.8
443
8.6
1,061
Ease of Setup
8.8
126
8.2
647
Ease of Admin
8.4
78
8.3
567
Quality of Support
8.5
396
8.0
949
Has the product been a good partner in doing business?
8.6
72
8.3
557
Product Direction (% positive)
8.4
403
7.9
1,028
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.8
368
|
Verified
9.1
256
8.7
302
|
Verified
9.1
144
8.3
273
8.7
119
8.8
312
|
Verified
8.9
142
8.7
294
|
Verified
9.1
125
Meeting Coordination
8.6
344
|
Verified
8.8
245
8.4
316
|
Verified
9.1
238
8.4
338
|
Verified
8.9
226
8.5
307
|
Verified
9.1
148
Software Type
8.5
317
|
Verified
9.0
245
8.5
299
|
Verified
9.1
146
8.8
298
|
Verified
9.2
162
Agentic AI - Video Conferencing
7.9
33
8.6
16
8.3
33
8.8
15
8.3
33
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
222
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
91
Not enough data
9.0
99
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Basic Communication
Not enough data
9.0
495
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
421
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
Not enough data
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
424
Advanced Features
Not enough data
8.3
444
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
Amazon Chime and RingEX are categorized as Video Conferencing
Unique Categories
Amazon Chime has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Amazon Chime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
13.0%
Retail
4.8%
Consumer Services
4.8%
Marketing and Advertising
4.6%
Other
55.6%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.7%
Other
70.3%
Discussions
Problems starting Amazon Chime.
2 Comments
PN
Maybe because of network qualityRead more
What does Amazon chime do?
2 Comments
RS
lets you meet, chat, and place business calls inside and outside your organization, all using a single application.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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