Compare Alchemer Survey and Zoho Survey 
At a Glance
Market Segments
Small-Business (41.8% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
Call Us
0
Alchemer Survey
Star Rating
(896)4.4 out of 5
Market Segments
Small-Business (41.8% of reviews)
Entry-Level Pricing
Call Us
Free Trial is available
Browse all 4 pricing plansZoho Survey
Star Rating
(901)4.4 out of 5
Market Segments
Small-Business (51.6% of reviews)
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Alchemer Survey excels in its Survey Builder, achieving a score of 9.2, which reviewers mention makes it intuitive and user-friendly for creating complex surveys. In contrast, Zoho Survey also scores 9.2 but lacks some of the advanced features that Alchemer offers.
- Reviewers mention that Alchemer's branching and skip logic feature scores 9.1, allowing for highly customized survey paths, while Zoho Survey's score of 8.7 indicates it may not provide the same level of flexibility in survey design.
- Users on G2 highlight that Alchemer's reporting and analytics capabilities score 8.6, with specific praise for its detailed insights, whereas Zoho Survey scores slightly higher at 8.9, indicating a more robust analytics feature set that users find beneficial for data interpretation.
- G2 users report that Alchemer's data exporting options score 8.9, which reviewers say is seamless and supports various formats, while Zoho Survey matches this score but users mention that the exporting process can be less straightforward.
- Reviewers mention that Alchemer's quality of support scores 8.7, with many users appreciating the responsiveness and helpfulness of the support team, while Zoho Survey's support score of 8.5 suggests it may not be as consistently reliable.
- Users say that Alchemer's templates score 8.4, which some find limiting compared to Zoho Survey's score of 8.7, where users appreciate the variety and customization options available for different survey types.
Featured Products
Sponsored
SurveyStance
(2)
Survey
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Sponsored
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(24)
Survey
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Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Alchemer Survey
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.9
760
8.9
724
Ease of Use
8.8
761
8.9
727
Ease of Setup
8.9
351
8.7
325
Ease of Admin
8.7
348
8.7
308
Quality of Support
8.7
663
8.5
642
Has the product been a good partner in doing business?
8.8
329
8.7
291
Product Direction (% positive)
8.1
728
8.8
695
Features by Category
Survey Management
9.2
168
9.2
142
9.3
174
9.1
144
8.3
128
8.7
139
8.8
155
8.8
137
Survey Customization
9.1
161
8.7
135
8.8
154
8.7
139
8.6
117
8.7
136
8.0
112
8.7
126
Survey Insights
8.5
163
8.9
141
8.0
97
8.6
127
8.8
168
8.9
138
8.5
131
8.9
134
Categories
Categories
Shared Categories
Alchemer Survey and Zoho Survey are categorized as Survey
Unique Categories
Alchemer Survey has no unique categories
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.6%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.6%
Non-Profit Organization Management
4.7%
Other
69.3%
Information Technology and Services
8.5%
Education Management
6.7%
Marketing and Advertising
5.7%
Computer Software
4.9%
Financial Services
3.0%
Other
71.1%
Most Helpful Reviews
Alchemer Survey
Most Helpful Favorable Review
Greta B.
Verified User in Museums and Institutions
SurveyGizmo has helped us immensely in creating surveys which give us excellent insight into the experience of our patrons and customers! There are quite a few choices around the web for survey creation and reporting, but I feel this is one of the best in...
Most Helpful Critical Review
Verified User in Market Research
Some surveys do not offer rewards and you have wasted your time.
Zoho Survey
Most Helpful Favorable Review
Peter Y.
Verified User in Information Services
I like the fact that it can be shared anywhere and they have a mobile version - very important these days. The other really important feature is that it is multilingual... but this also means that you have to have someone on staff that can tweak stuff - in...
Most Helpful Critical Review
Verified User in Hospitality
There are not a lot of software you can integrate this platform with unlike other vendors.
Greta B.
Verified User in Museums and Institutions
SurveyGizmo has helped us immensely in creating surveys which give us excellent insight into the experience of our patrons and customers! There are quite a few choices around the web for survey creation and reporting, but I feel this is one of the best in...
Peter Y.
Verified User in Information Services
I like the fact that it can be shared anywhere and they have a mobile version - very important these days. The other really important feature is that it is multilingual... but this also means that you have to have someone on staff that can tweak stuff - in...
Verified User in Market Research
Some surveys do not offer rewards and you have wasted your time.
Verified User in Hospitality
There are not a lot of software you can integrate this platform with unlike other vendors.
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
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