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Compare Alchemer Survey and SurveyMonkey 
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (36.2% of reviews)
Entry-Level Pricing
Call Us
No pricing available
Alchemer Survey
Star Rating
(901)4.4 out of 5
Market Segments
Small-Business (42.1% of reviews)
Entry-Level Pricing
Call Us
Free Trial is available
Browse all 4 pricing plansSurveyMonkey
Star Rating
(22,945)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkeySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey's "Survey Builder" is intuitive and user-friendly, scoring 9.0, while Alchemer Survey's builder is slightly higher at 9.2, indicating a marginally better experience for users looking to create surveys quickly.
- Reviewers mention that Alchemer Survey excels in "Branching/Skip Logic" with a score of 9.1, which allows for more complex survey flows, whereas SurveyMonkey's score of 8.5 suggests it may not offer the same level of customization for advanced survey designs.
- G2 users highlight that Alchemer Survey provides superior "Question Types" with a score of 9.3, allowing for a wider variety of question formats compared to SurveyMonkey's 8.9, making it a better choice for those needing diverse survey options.
- Users on G2 indicate that both platforms have similar "Reporting & Analytics" capabilities, each scoring 8.6, but Alchemer Survey's "Data Exporting" feature is rated higher at 8.9, suggesting it may offer more flexibility in how users can utilize their survey data.
- Reviewers say that SurveyMonkey's "Templates" score of 8.6 is slightly better than Alchemer Survey's 8.4, indicating that users may find more ready-to-use templates in SurveyMonkey, which can save time for those who prefer pre-designed options.
- Users report that both platforms have comparable "Quality of Support" ratings, with Alchemer Survey at 8.7 and SurveyMonkey at 8.6, but some users mention that Alchemer's support is more responsive, which can be crucial for businesses needing timely assistance.
Featured Products
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Online Form Builder
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Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyMonkey
No pricing availableFree Trial
Alchemer Survey
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
765
9.0
20,165
Ease of Use
8.8
766
9.2
20,268
Ease of Setup
8.9
356
9.0
7,621
Ease of Admin
8.7
352
8.9
7,500
Quality of Support
8.7
668
8.6
14,276
Has the product been a good partner in doing business?
8.9
334
8.8
6,554
Product Direction (% positive)
8.1
733
7.7
19,724
Features by Category
Feedback Management
Not enough data
7.2
64
Not enough data
7.6
64
Not enough data
7.9
63
Feedback Analysis
Not enough data
7.8
60
Not enough data
7.7
61
Not enough data
7.2
60
Feedback Sources
Not enough data
8.0
61
Not enough data
9.0
61
Not enough data
7.6
59
Not enough data
7.3
59
Generative AI
Not enough data
7.3
57
Not enough data
Feature Not Available
Survey Management
9.2
173
9.0
1104
9.3
179
8.9
1142
8.3
133
8.5
1065
8.8
160
8.8
1108
Survey Customization
9.1
165
8.5
904
8.8
158
8.3
935
8.6
121
8.2
839
8.0
116
8.2
665
Survey Insights
8.5
167
8.6
1059
8.0
101
8.1
702
8.9
172
8.6
1009
8.5
135
8.4
903
Customization
Not enough data
8.8
152
Not enough data
8.5
136
Not enough data
8.9
156
Not enough data
8.8
165
Additional Functionality
Not enough data
8.3
121
Not enough data
7.8
100
Not enough data
8.4
144
Not enough data
8.1
101
Not enough data
8.8
149
Categories
Categories
Shared Categories
Alchemer Survey and SurveyMonkey are categorized as Survey
Unique Categories
Alchemer Survey has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.6%
Information Technology and Services
6.0%
Marketing and Advertising
5.9%
Education Management
5.6%
Non-Profit Organization Management
4.6%
Other
69.3%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Information Technology and Services
4.8%
Other
69.7%
Most Helpful Reviews
Alchemer Survey
Most Helpful Favorable Review
Greta B.
Verified User in Museums and Institutions
SurveyGizmo has helped us immensely in creating surveys which give us excellent insight into the experience of our patrons and customers! There are quite a few choices around the web for survey creation and reporting, but I feel this is one of the best in...
Most Helpful Critical Review
Verified User in Market Research
Not user friendly. Hard to script and add logic. Not an intuitive tool.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Greta B.
Verified User in Museums and Institutions
SurveyGizmo has helped us immensely in creating surveys which give us excellent insight into the experience of our patrons and customers! There are quite a few choices around the web for survey creation and reporting, but I feel this is one of the best in...
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Verified User in Market Research
Not user friendly. Hard to script and add logic. Not an intuitive tool.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more
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