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Compare Addigy and Datto RMM 
Featured Products
At a Glance
Market Segments
Small-Business (59.9% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Addigy
Star Rating
(225)4.5 out of 5
Market Segments
Small-Business (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AddigyDatto RMM
Star Rating
(725)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Addigy. Users appreciate its robust administration capabilities, allowing for effective management of multiple devices across various locations.
- Users say that Addigy stands out for its specialized support for Mac environments, with one reviewer highlighting its ability to update both MacOS and third-party software seamlessly. This feature is particularly beneficial for organizations heavily reliant on Apple products.
- According to verified reviews, both platforms receive equal star ratings, but Addigy has a smaller user base, which may affect the reliability of its feedback. Despite this, users commend Addigy's straightforward deployment process, noting that it simplifies setup and configuration for new devices.
- Reviewers mention that Datto RMM offers a user-friendly experience with tools that work effectively for managing diverse IT environments. One user highlighted the ability to create and deploy scripts across multiple sites, showcasing its versatility in handling complex tasks.
- Users appreciate Addigy's focus on user experience, particularly its ability to quickly remediate issues without disrupting end users. This feature allows IT teams to maintain systems efficiently while ensuring minimal impact on daily operations.
- G2 reviewers note that while Addigy has strong support and compliance features, Datto RMM's overall market presence and user feedback suggest it may be a more reliable choice for businesses looking for a well-established RMM solution with a broader range of functionalities.
Pricing
Entry-Level Pricing
Addigy
No pricing availableDatto RMM
No pricing availableFree Trial
Addigy
Free Trial is available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
9.0
182
8.9
652
Ease of Use
8.3
184
8.9
697
Ease of Setup
8.3
168
8.8
605
Ease of Admin
8.6
172
8.9
500
Quality of Support
9.0
176
8.5
590
Has the product been a good partner in doing business?
9.3
165
9.0
474
Product Direction (% positive)
8.8
179
9.1
650
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.1
547
Not enough data
8.8
34
Not enough data
7.9
30
Monitoring and Management
Not enough data
9.2
545
Not enough data
8.5
534
Not enough data
8.5
531
Not enough data
8.6
536
Not enough data
8.5
30
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
31
Service Management
Not enough data
8.8
535
Not enough data
8.3
31
Not enough data
7.2
32
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.1
28
Not enough data
6.9
28
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Administration
9.2
66
8.7
475
8.1
54
8.3
476
Feature Not Available
7.2
457
8.7
59
8.5
468
8.2
53
8.5
462
8.4
56
8.7
470
Maintenance
8.9
65
9.1
473
Feature Not Available
7.1
446
Communication
8.1
51
8.0
461
Feature Not Available
6.0
433
Feature Not Available
5.9
430
7.7
38
6.5
433
Security
9.4
55
7.8
440
9.5
56
8.1
448
Device Support
8.8
52
6.1
439
6.7
50
7.6
448
6.1
44
7.7
448
Performance
8.7
58
8.2
458
Generative AI
Not enough data
7.0
265
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.2
85
Not enough data
Operating System
7.3
94
Not enough data
9.4
110
Not enough data
Feature Not Available
Not enough data
Management
8.8
108
Not enough data
8.4
88
Not enough data
8.6
76
Not enough data
8.4
74
Not enough data
8.8
100
Not enough data
Security
9.2
98
Not enough data
8.8
105
Not enough data
Agentic AI - Mobile Device Management (MDM)
6.9
12
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
Platform
9.1
54
Not enough data
9.3
73
Not enough data
9.0
75
Not enough data
Operating System
Feature Not Available
Not enough data
9.3
72
Not enough data
Feature Not Available
Not enough data
Security
9.1
76
Not enough data
8.9
63
Not enough data
9.0
67
Not enough data
Management
8.9
72
Not enough data
8.6
51
Not enough data
8.9
45
Not enough data
8.8
43
Not enough data
9.0
68
Not enough data
Agentic AI - Enterprise Mobility Management
6.7
6
Not enough data
5.8
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
5.3
6
Not enough data
Categories
Categories
Shared Categories
Addigy and Datto RMM are categorized as Remote Support
Unique Categories
Addigy is categorized as Enterprise Mobility Management and Mobile Device Management (MDM)
Datto RMM is categorized as Remote Monitoring & Management (RMM), Patch Management, and Endpoint Management
Reviews
Reviewers' Company Size
Addigy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.1%
Computer & Network Security
11.1%
Computer Software
8.7%
Marketing and Advertising
3.4%
Higher Education
3.4%
Other
34.3%
Information Technology and Services
44.4%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.3%
Discussions
How do I activate root user over Addigy's terminal?
2 Comments
ZB
sudo suRead more
1. How to automate a package that requires full disk access to complete the installation.
2 Comments
ZB
Create a configuration profile granting full disk access using the team identifier Read more
Best way to restart FileVaulted Mac
1 Comment
MA
Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/Read more
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
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