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Compare Action1 and Atera 
Featured Products
At a Glance
Market Segments
Mid-Market (58.6% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial
Action1
Star Rating
(819)4.9 out of 5
Market Segments
Mid-Market (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Atera
Star Rating
(984)4.6 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in providing comprehensive visibility into device health, with features like automated monitoring thresholds that help users proactively address potential outages. This capability is particularly beneficial for small businesses looking to maintain operational efficiency.
- Users say Action1 stands out for its straightforward approach to patch management, focusing solely on this area without unnecessary complexity. Reviewers appreciate its ease of implementation and robust API, which simplifies integration with other tools, making it a solid choice for mid-market companies.
- According to verified reviews, Atera's automated patch deployment and real-time device monitoring instill confidence in users that their endpoints remain up to date. This feature is frequently highlighted as a key advantage for those managing multiple devices.
- Reviewers mention that Action1's ability to quickly connect to endpoints makes it easier to provide remote support, especially for users who may struggle with connecting to remote software. This user-friendly aspect is a significant plus for IT teams needing efficient support solutions.
- G2 reviewers highlight that while Atera has a slightly lower overall satisfaction score, its features like AI filtering effectively reduce false alarms, which enhances the user experience. This is particularly valuable for teams that deal with high volumes of alerts and need to prioritize their responses.
- Users report that Action1's focus on security reporting and critical update targeting provides transparency and confidence in their patch management processes. This feature is especially appreciated by those who prioritize security in their IT operations, making it a strong contender in the patch management space.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Free Trial
Action1
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
9.3
708
8.9
843
Ease of Use
9.5
725
9.2
886
Ease of Setup
9.7
718
9.1
739
Ease of Admin
9.5
688
9.0
583
Quality of Support
9.3
516
9.0
801
Has the product been a good partner in doing business?
9.6
628
9.2
576
Product Direction (% positive)
9.9
702
9.4
830
Features by Category
Ticket and Case Management
Not enough data
8.6
301
Not enough data
8.6
301
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Generative AI
Not enough data
7.2
236
Not enough data
7.3
236
Agentic AI - Help Desk
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Communication Channels
Not enough data
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Platform
Not enough data
7.2
293
Not enough data
7.8
303
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
306
Not enough data
8.5
303
Administration
Not enough data
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Service Desk
Not enough data
8.5
156
Not enough data
8.3
156
Not enough data
8.4
155
Management
Not enough data
8.6
152
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Functionality
Not enough data
8.4
154
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
151
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
8.9
589
|
Verified
8.3
101
8.4
75
8.1
94
8.0
70
Monitoring and Management
8.8
340
9.1
587
|
Verified
7.9
337
8.3
542
|
Verified
8.9
347
8.3
540
|
Verified
9.6
353
8.7
578
|
Verified
7.5
101
8.3
74
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
8.6
84
Service Management
8.0
338
9.1
581
|
Verified
6.8
93
8.6
76
4.9
92
8.5
89
Agentic AI - Remote Monitoring & Management (RMM)
7.1
103
7.8
79
6.9
100
7.6
76
7.1
98
7.9
76
5.8
97
7.7
76
5.7
97
7.8
75
5.9
98
7.5
77
5.9
99
7.4
76
Scope
Not enough data
6.8
30
Not enough data
8.0
32
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Functionality
Not enough data
8.9
281
Not enough data
8.9
286
Not enough data
8.2
273
Not enough data
8.6
263
Monitoring - Network Monitoring
Not enough data
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Management
Not enough data
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Analytics - Network Monitoring
Not enough data
8.2
34
Not enough data
8.0
34
Security - Network Monitoring
Not enough data
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Network Performance - Network Monitoring
Not enough data
8.2
34
Not enough data
8.1
34
AI Automation - Network Monitoring
Not enough data
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Agentic AI - Network Monitoring
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Generative AI
Not enough data
7.2
195
Not enough data
7.2
192
Agentic AI - IT Asset Management
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Management
Not enough data
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Responses
Not enough data
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Generative AI
Not enough data
9.6
9
Not enough data
9.6
9
Administration
8.4
342
8.7
440
Feature Not Available
8.4
437
Feature Not Available
7.3
383
9.0
349
9.0
441
7.5
322
8.2
422
8.1
333
8.2
441
Maintenance
9.0
345
8.9
441
Feature Not Available
7.8
391
Communication
Feature Not Available
Feature Not Available
Feature Not Available
6.1
364
Feature Not Available
6.1
357
Feature Not Available
6.9
368
Security
8.0
316
7.8
380
8.7
327
8.0
388
Device Support
6.1
314
7.4
391
7.0
319
8.2
395
Feature Not Available
8.2
393
Performance
8.6
335
8.3
426
Generative AI
Feature Not Available
7.2
281
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Generative AI - Autonomous Endpoint Management
5.0
58
Feature Not Available
5.5
59
Feature Not Available
5.2
58
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
9.3
61
Feature Not Available
8.8
59
Feature Not Available
6.6
59
Not enough data
9.2
61
Feature Not Available
Incident Management
Not enough data
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Reporting
Not enough data
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Access & Usability
Not enough data
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Agentic AI - Service Desk
Not enough data
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
325
Not enough data
7.6
313
Not enough data
8.4
319
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
327
Not enough data
Feature Not Available
Not enough data
Platform
7.7
311
Not enough data
5.3
304
Not enough data
8.8
318
Not enough data
9.1
326
Not enough data
Security
6.8
306
Not enough data
8.6
314
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Atera are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Remote Desktop
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Manufacturing
7.6%
Computer & Network Security
6.9%
Primary/Secondary Education
5.8%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
30.8%
Computer & Network Security
13.0%
Hospital & Health Care
3.3%
Telecommunications
3.0%
Manufacturing
2.9%
Other
46.9%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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