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Best Enterprise VoIP Providers

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall VoIP category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business VoIP to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business VoIP category.

In addition to qualifying for inclusion in the VoIP Providers category, to qualify for inclusion in the Enterprise Business VoIP Providers category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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22 Listings in Enterprise VoIP Providers Available

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    G2 Score
Zoom Workplace
By Zoom
(56,092)4.5 out of 5
Optimized for quick response
6th Easiest To Use in VoIP software
View top Consulting Services for Zoom Workplace
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
    • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
    • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7,489
    Video Conferencing
    3,519
    Reliability
    2,671
    Easy Communication
    2,385
    Video Quality
    2,363
    Cons
    Meeting Issues
    2,049
    Limited Features
    1,925
    Zoom Issues
    1,844
    Connection Issues
    1,176
    Missing Features
    1,147
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,061,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
  • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
  • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7,489
Video Conferencing
3,519
Reliability
2,671
Easy Communication
2,385
Video Quality
2,363
Cons
Meeting Issues
2,049
Limited Features
1,925
Zoom Issues
1,844
Connection Issues
1,176
Missing Features
1,147
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,453 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Get a quote
Webex Calling
By Cisco
(575)4.5 out of 5
Optimized for quick response
8th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 35% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Easy Communication
    110
    Communication
    89
    Call Quality
    86
    Reliability
    85
    Cons
    Connection Issues
    30
    Internet Dependency
    27
    Missing Functionality
    26
    Difficult Configuration
    25
    Expensive
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 35% Mid-Market
  • 29% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Easy Communication
110
Communication
89
Call Quality
86
Reliability
85
Cons
Connection Issues
30
Internet Dependency
27
Missing Functionality
26
Difficult Configuration
25
Expensive
25
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Get a quote

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Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Case Advocate
    • Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
    • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
    • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Features
    74
    Helpful
    50
    Reliability
    50
    Efficiency
    47
    Cons
    Limited Features
    56
    Missing Features
    50
    Missing Functionality
    36
    Inadequate Reporting
    31
    Limited Functionality
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Case Advocate
  • Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
  • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
  • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Features
74
Helpful
50
Reliability
50
Efficiency
47
Cons
Limited Features
56
Missing Features
50
Missing Functionality
36
Inadequate Reporting
31
Limited Functionality
25
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.6
9.6
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,711 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Get a quote
RingEX
By RingCentral
(1,035)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    213
    Customer Support
    128
    Phone Calls
    108
    Helpful
    96
    Reliability
    93
    Cons
    Poor Customer Support
    74
    Customer Support
    71
    Customer Service
    50
    Missing Features
    41
    Limitations
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RingEX features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RingCentral
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    63,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
213
Customer Support
128
Phone Calls
108
Helpful
96
Reliability
93
Cons
Poor Customer Support
74
Customer Support
71
Customer Service
50
Missing Features
41
Limitations
40
RingEX features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
RingCentral
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,470 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Optimized for quick response
7th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
    • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
    • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Helpful
    54
    Voice Transcription
    48
    Communication
    43
    Call Management
    38
    Cons
    Call Issues
    42
    Recording Issues
    34
    Call Disconnections
    27
    Connection Issues
    27
    Missed Calls
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Connect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
  • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
  • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Helpful
54
Voice Transcription
48
Communication
43
Call Management
38
Cons
Call Issues
42
Recording Issues
34
Call Disconnections
27
Connection Issues
27
Missed Calls
18
Dialpad Connect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
Cisco Unified Communications Manager (CallManager)
By Cisco
(109)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Communication
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    Cons
    Outdated Design
    2
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Communication
2
Ease of Use
2
Features
2
Accessibility
1
Cons
Outdated Design
2
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Read Cisco Unified Communications Manager (CallManager) Reviews
Nextiva
By Nextiva
(3,240)4.5 out of 5
Optimized for quick response
15th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    856
    Helpful
    708
    Ease of Use
    707
    Customer Service
    393
    Reliability
    366
    Cons
    Poor Customer Support
    220
    Long Wait Times
    178
    Call Issues
    157
    Long Waiting
    153
    Difficult Navigation
    140
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nextiva features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nextiva
    Company Website
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,649 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
856
Helpful
708
Ease of Use
707
Customer Service
393
Reliability
366
Cons
Poor Customer Support
220
Long Wait Times
178
Call Issues
157
Long Waiting
153
Difficult Navigation
140
Nextiva features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Nextiva
Company Website
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,685 Twitter followers
LinkedIn® Page
www.linkedin.com
1,649 employees on LinkedIn®
Get a quote
Webex Suite
By Cisco
(18,326)4.2 out of 5
Save to My Lists
Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Webex Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,251
    Video Quality
    679
    Video Conferencing
    657
    Screen Sharing
    607
    Reliability
    605
    Cons
    Connectivity Issues
    266
    Limited Features
    251
    Audio Issues
    243
    Slow Loading
    217
    Internet Connectivity
    196
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Phone Calls
    Average: 9.1
    8.6
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,251
Video Quality
679
Video Conferencing
657
Screen Sharing
607
Reliability
605
Cons
Connectivity Issues
266
Limited Features
251
Audio Issues
243
Slow Loading
217
Internet Connectivity
196
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.7
Phone Calls
Average: 9.1
8.6
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Get a quote
CallTower
By Call Tower
(271)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolu

    Users
    • IT Manager
    • Director of IT
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 60% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CallTower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    52
    Helpful
    46
    Ease of Use
    36
    Customer Service
    26
    Reliability
    21
    Cons
    Customer Service
    15
    Poor Customer Support
    15
    Long Wait Times
    14
    Long Waiting
    9
    Lack of Intuitiveness
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallTower features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    8.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Call Tower
    Company Website
    Year Founded
    2002
    HQ Location
    South Jordan, Utah, United States
    Twitter
    @calltower
    9,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolu

Users
  • IT Manager
  • Director of IT
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 60% Mid-Market
  • 29% Small-Business
CallTower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
52
Helpful
46
Ease of Use
36
Customer Service
26
Reliability
21
Cons
Customer Service
15
Poor Customer Support
15
Long Wait Times
14
Long Waiting
9
Lack of Intuitiveness
8
CallTower features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
8.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Call Tower
Company Website
Year Founded
2002
HQ Location
South Jordan, Utah, United States
Twitter
@calltower
9,171 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
Get a quote
TeleCMI
By TeleCMI
(188)4.8 out of 5
1st Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:$10 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

    Users
    • Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeleCMI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    93
    Ease of Use
    81
    Helpful
    62
    Features
    33
    User Interface
    31
    Cons
    Missing Features
    18
    Mobile App Issues
    10
    Limited Features
    9
    Number Issues
    5
    Poor Interface
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeleCMI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    9.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeleCMI
    Year Founded
    2016
    HQ Location
    chennai, Tamil Nadu
    Twitter
    @TeleCMI
    39 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

Users
  • Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
TeleCMI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
93
Ease of Use
81
Helpful
62
Features
33
User Interface
31
Cons
Missing Features
18
Mobile App Issues
10
Limited Features
9
Number Issues
5
Poor Interface
5
TeleCMI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
9.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Read TeleCMI Reviews
8x8 Work
By 8x8 Cloud Communication
(720)4.2 out of 5
Optimized for quick response
9th Easiest To Use in VoIP software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Easy Communication
    48
    Features
    38
    Communication
    37
    Reliability
    37
    Cons
    Limited Features
    18
    Glitches
    17
    Customer Support
    16
    Missing Features
    16
    Difficult Navigation
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 8x8 Work features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    8x8 Cloud Communication
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,722 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Easy Communication
48
Features
38
Communication
37
Reliability
37
Cons
Limited Features
18
Glitches
17
Customer Support
16
Missing Features
16
Difficult Navigation
15
8x8 Work features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
8x8 Cloud Communication
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,722 employees on LinkedIn®
Get a quote
Vonage Business Communications
By Vonage
(473)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere around the globe. Over 40 powerful features

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Easy Communication
    26
    Communication
    22
    Calling Features
    17
    VoIP Services
    16
    Cons
    Call Connectivity Issues
    8
    Call Drops
    8
    Call Dropping
    7
    Call Issues
    7
    Customer Service
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vonage Business Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,822 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere around the globe. Over 40 powerful features

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Easy Communication
26
Communication
22
Calling Features
17
VoIP Services
16
Cons
Call Connectivity Issues
8
Call Drops
8
Call Dropping
7
Call Issues
7
Customer Service
7
Vonage Business Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,235 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Get a quote
GoTo Connect
By GoTo
(1,295)4.4 out of 5
Optimized for quick response
14th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GoTo Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    41
    Helpful
    27
    Communication
    25
    Features
    25
    Cons
    Call Issues
    22
    Poor Customer Support
    15
    Missing Functionality
    14
    Difficult Navigation
    11
    Limitations
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoTo Connect features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
GoTo Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
41
Helpful
27
Communication
25
Features
25
Cons
Call Issues
22
Poor Customer Support
15
Missing Functionality
14
Difficult Navigation
11
Limitations
11
GoTo Connect features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.1
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
3CX
By 3CX
(466)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Chief Technology Officer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Easy Setup
    13
    Features
    13
    Easy Communication
    12
    Simple
    12
    Cons
    Call Issues
    8
    Limited Features
    8
    Phone Issues
    6
    Connection Issues
    5
    Poor Call Quality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Chief Technology Officer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Easy Setup
13
Features
13
Easy Communication
12
Simple
12
Cons
Call Issues
8
Limited Features
8
Phone Issues
6
Connection Issues
5
Poor Call Quality
5
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,636 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
JustCall
By Saas Labs
(2,084)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

    Users
    • Account Executive
    • CEO
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
    • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
    • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,285
    Features
    768
    Call Management
    624
    Helpful
    606
    Calling Features
    590
    Cons
    Call Issues
    708
    Call Functionality
    509
    Connection Issues
    411
    Poor Call Quality
    357
    Call Management
    324
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    7.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    295 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

Users
  • Account Executive
  • CEO
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
  • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
  • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,285
Features
768
Call Management
624
Helpful
606
Calling Features
590
Cons
Call Issues
708
Call Functionality
509
Connection Issues
411
Poor Call Quality
357
Call Management
324
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
7.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
295 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
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