Best User Research Tools with Photo Submission Capabilities

Benefits of User Research Tools with Photo Submission capabilities include: Screenshots or in-context photos sent in from users.
Below are the top-rated User Research Tools with Photo Submission capabilities, as verified by G2’s Research team. Real users have identified Photo Submission as an important function of User Research Tools. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in User Research Available
(748)4.5 out of 5
11th Easiest To Use in User Research software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    92
    Helpful
    77
    Time-saving
    53
    Customer Support
    42
    Testing Process
    36
    Cons
    Testing Difficulties
    34
    Survey Issues
    27
    Participant Management
    26
    Missing Features
    25
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    7.4
    Sorting
    Average: 8.4
    7.3
    In-App
    Average: 8.4
    7.0
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    44,172 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
92
Helpful
77
Time-saving
53
Customer Support
42
Testing Process
36
Cons
Testing Difficulties
34
Survey Issues
27
Participant Management
26
Missing Features
25
Expensive
23
UserTesting features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
7.4
Sorting
Average: 8.4
7.3
In-App
Average: 8.4
7.0
On-Site
Average: 8.3
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
44,172 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
(164)4.5 out of 5
Optimized for quick response
14th Easiest To Use in User Research software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 60% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Customer Support
    55
    Helpful
    35
    Features
    30
    Research Services
    27
    Cons
    Missing Features
    25
    Feature Limitations
    22
    Limited Functionality
    18
    Participant Management
    18
    Complex Usability
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.4
    7.7
    In-App
    Average: 8.4
    6.1
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 60% Enterprise
  • 24% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Customer Support
55
Helpful
35
Features
30
Research Services
27
Cons
Missing Features
25
Feature Limitations
22
Limited Functionality
18
Participant Management
18
Complex Usability
17
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.4
7.7
In-App
Average: 8.4
6.1
On-Site
Average: 8.3
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,629 Twitter followers
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®

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Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is the leading visual feedback and bug tracking tool designed to streamline communication between teams and their users. Whether you’re a product manager, UX designer, developer, or customer

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 89% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    3
    Helpful
    3
    Integrations
    3
    Efficiency
    2
    Cons
    Display Issues
    1
    Learning Curve
    1
    Learning Difficulty
    1
    Limited Opportunities
    1
    Poor UI
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userback features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    8.8
    Sorting
    Average: 8.4
    9.3
    In-App
    Average: 8.4
    9.5
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userback
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is the leading visual feedback and bug tracking tool designed to streamline communication between teams and their users. Whether you’re a product manager, UX designer, developer, or customer

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 89% Small-Business
  • 6% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
3
Helpful
3
Integrations
3
Efficiency
2
Cons
Display Issues
1
Learning Curve
1
Learning Difficulty
1
Limited Opportunities
1
Poor UI
1
Userback features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
8.8
Sorting
Average: 8.4
9.3
In-App
Average: 8.4
9.5
On-Site
Average: 8.3
Seller Details
Seller
Userback
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
200 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Quick Facts: User Research Tools with Photo Submission Capabilities

Content below is current as of June, 2024
Reviews Summary for User Research Software with Photo Submission Features

Reviews Summary: User Research Software with Photo Submission Features

Currently there are 3 User Research software products with Photo Submission features listed on G2, and together they have generated 820 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review User Research software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 3 User Research software products that have Photo Submission features based on those criteria:

  • Quality of Support: 9.2/10 average user rating
  • Ease of Setup: 8.9/10 average user rating
  • Ease of Use: 8.7/10 average user rating

To help you compare and find the best User Research software product with the right Photo Submission functionality for your business, we have gathered some additional details and FAQs below.

What User Research products with Photo Submission features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular User Research software products with Photo Submission capabilities according to G2 users:

What User Research software products with Photo Submission capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated User Research software products with Photo Submission capabilities:

  • UserTesting is rated 4.5-stars with 616 reviews.
  • Userback is rated 4.8-stars with 114 reviews.
  • dscout is rated 4.6-stars with 90 reviews.

Which software products with Photo Submission features are the highest rated on G2?

These are the User Research software products offering Photo Submission capabilities and have the highest ratings:

  • Userback has received 114 reviews and is rated 4.8-stars.
  • dscout has received 90 reviews and is rated 4.6-stars.
  • UserTesting has received 616 reviews and is rated 4.5-stars.

Review Snippets for User Research Software with Photo Submission Features

Below are questions we ask of all User Research software users on G2. The answers are specific to the most popular software products that offer Photo Submission capabilities. These user responses provide more insight into the most-reviewed User Research software and their Photo Submission features listed on G2.
Questions Responses
Here is what users liked best about User Research software with Photo Submission features.
UserTesting: "I like that I can get qualitative reports of our experiences without too much hassle, money, and on a short timeline."
- Roxane V., Lead UX Designer at Homesite Insurance, Mid-Market (51-1000 emp.)
Userback: "Userback offers a modern UI, simple controls, and easy integration."
- Damian T., President and Founder, Mindshare Studios, Inc., Small-Business (50 or fewer emp.)
dscout: "I like the way this has been changing the feedback experience. Influences the design of bleeding edge products that solve everyday problems."
- Ashutosh K., Looking for opportunities, Enterprise (> 1000 emp.)
Here is what users liked least about User Research software with Photo Submission features.
UserTesting: "Not a thorough testing mechanism as you can't segment user bases carefully."
- Paige B., Principal UX Researcher at Castlight Health, Mid-Market (51-1000 emp.)
UserTesting: "It is nearly impossible to qualify for any tests"
- Hunter S., Pitcher at Chicago White Sox, Enterprise (> 1000 emp.)
UserTesting: "The setup is difficult, and the recording software is glitchy. The tests are very specific, and become unavailable quickly, you must constantly be checking the website for additional tests, very time consuming."
- Tina Y., Enterprise (> 1000 emp.)
These are what users recommend to others considering popular User Research software products with Photo Submission capabilities.
UserTesting: "Take advantage of the support team, they're great and can definitely guide you through any rough spots. Also, give them feedback."
- Camron L., User Experience Designer at Alaska Airlines, Enterprise (> 1000 emp.)
Userback: "Definitely will recommend it. Perfect for use and easy setup."
- Krystyna L., Quality Assurance Engineer at ActioNet, Inc., Enterprise (> 1000 emp.)
dscout: "I would say that this is a great tool for domestic research. It provides you with interesting participants, great feedback, and the dscout team is a pleasure to work with."
- Torrey S., Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
UserTesting: "I want to find bottlenecks in our experiences and figure out what functionality can confuse our users by watching people use our sites."
- Roxane V., Lead UX Designer at Homesite Insurance, Mid-Market (51-1000 emp.)
Userback: "We use Userback to let our clients provide feedback on websites and web application UIs."
- Damian T., President and Founder, Mindshare Studios, Inc., Small-Business (50 or fewer emp.)
dscout: "Show off unique perspective by answering all kind of questions, it helps to get photos and videos to capture in-the-moment experience."
- Ashutosh K., Looking for opportunities, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: User Research Marketing Software with Photo Submission Features

Photo Submission features are an important factor when choosing a User Research software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best User Research software with the right features for your company. To help professionals with their User Research software research, G2 has gathered data sourced from 273 reviews. These reviews come from G2 users working in industries that use User Research products on a regular basis and who have the most experience with their Photo Submission functionality.

Industry-Related FAQs About User Research Software with Photo Submission Features

What industries have generated the most reviews of User Research products with Photo Submission capabilities?

Users from the following industries have written the most Photo Submission feature reviews about User Research software:

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services
Which User Research software with Photo Submission features do Marketing and Advertising professionals think is best?

Marketing and Advertising professionals rate UserTesting (4.5 stars and 616 reviews) and Userback (4.8 stars and 114 reviews) the highest.

What do Computer Software professionals think is the best User Research software with Photo Submission features?

Computer Software professionals rate UserTesting (4.5 stars and 616 reviews) the highest.

What do Information Technology and Services professionals think is the best User Research software with Photo Submission features?

Information Technology and Services professionals rate UserTesting (4.5 stars and 616 reviews) and Userback (4.8 stars and 114 reviews) the highest.

Industry Review Snippets: User Research Photo Submission Software

There are 273 reviews from users in the Marketing and Advertising, Computer Software, and Information Technology and Services industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Reviews by Market Segment

Reviews by Market Segment: User Research Software with Photo Submission Features

G2 User Research software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Photo Submission features of different User Research software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these User Research Photo Submission software reviews are:

  • 45.7% of reviewers are from small businesses.
  • 27.6% of reviewers are from mid-market companies.
  • 26.7% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for User Research software products that have Photo Submission features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related User Research Software with Photo Submission Capabilities FAQs

What are the best User Research software products with Photo Submission features according to users from enterprise businesses?

The User Research software products enterprise-level professionals rate the highest are UserTesting (4.5 stars) and Userback (4.8 stars).

Which User Research software products with Photo Submission features are the best according to mid-market business users?

The User Research software products mid-market business users rate the highest are UserTesting (4.5 stars) and Userback (4.8 stars).

What do users in small businesses say are the top User Research software products with Photo Submission capabilities?

The User Research software products users in small businesses rate the highest are UserTesting (4.5 stars) and Userback (4.8 stars).

Market Segment Review Snippets: User Research Software with Photo Submission Features

Business professionals share important information about User Research Photo Submission software usability, features, pricing, and more. Read what these users have to say about the top-rated User Research software with Photo Submission features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
UserTesting: It's really easy to reach more users in less time.
- Camron L., User Experience Designer at Alaska Airlines,
UserTesting: It is nearly impossible to qualify for any tests
- Hunter S., Pitcher at Chicago White Sox, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
UserTesting: I like that I can get qualitative reports of our experiences without too much hassle, money, and on a short timeline.
- Roxane V., Lead UX Designer at Homesite Insurance,
UserTesting: Not a thorough testing mechanism as you can't segment user bases carefully.
- Paige B., Principal UX Researcher at Castlight Health, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Userback: Userback offers a modern UI, simple controls, and easy integration.
- Damian T., President and Founder, Mindshare Studios, Inc.,
UserTesting: As a designer, I don't like the fact that it will take some playing around to get a cost estimate
- Atif U., User Interface Designer, Small-Business (50 or fewer emp.)