Best Survey Software for for Small Business

SB
Researched and written by Shaun Bishop

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Small Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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136 Listings in Small Business Survey Available

Google Workspace
(42,874)4.6 out of 5
2nd Easiest To Use in Survey software
View top Consulting Services for Google Workspace
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a scalable, secure, and AI-enhanced ecosystem designed to keep businesses running efficiently with tools for managing calendars, emails, storage, meetings, and creating presentations and spreadsheets.
    • Users frequently mention the ease of use, the variety of tools and integrations, the ability to quickly share documents or photos with colleagues, and the seamless integration of all Google products in one place.
    • Reviewers noted some downsides such as the pricing and storage limit, the fees for some subscriptions, the limitability when it comes to Google Sheets and Docs, and difficulties in getting support for specific complex issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    978
    Integrations
    493
    Team Collaboration
    480
    Features
    476
    Helpful
    443
    Cons
    Missing Features
    359
    Limited Features
    328
    Lack of Features
    145
    Expensive
    141
    Lacking Features
    140
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Permissions
    Average: 8.7
    9.1
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,685,307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a scalable, secure, and AI-enhanced ecosystem designed to keep businesses running efficiently with tools for managing calendars, emails, storage, meetings, and creating presentations and spreadsheets.
  • Users frequently mention the ease of use, the variety of tools and integrations, the ability to quickly share documents or photos with colleagues, and the seamless integration of all Google products in one place.
  • Reviewers noted some downsides such as the pricing and storage limit, the fees for some subscriptions, the limitability when it comes to Google Sheets and Docs, and difficulties in getting support for specific complex issues.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
978
Integrations
493
Team Collaboration
480
Features
476
Helpful
443
Cons
Missing Features
359
Limited Features
328
Lack of Features
145
Expensive
141
Lacking Features
140
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
9.0
Permissions
Average: 8.7
9.1
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,685,307 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
SurveyMonkey
(22,947)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use ca

    Users
    • Teacher
    • Owner
    Industries
    • Education Management
    • Hospital & Health Care
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveyMonkey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    Ease of Creation
    79
    Features
    52
    Intuitive
    52
    Customization
    49
    Cons
    Survey Issues
    60
    Expensive
    41
    Limitations
    32
    Missing Features
    24
    Limited Options
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMonkey features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Permissions
    Average: 8.7
    8.9
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMonkey
    Company Website
    Year Founded
    1999
    HQ Location
    San Mateo, CA
    Twitter
    @SurveyMonkey
    43,536 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,441 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use ca

Users
  • Teacher
  • Owner
Industries
  • Education Management
  • Hospital & Health Care
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
SurveyMonkey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
Ease of Creation
79
Features
52
Intuitive
52
Customization
49
Cons
Survey Issues
60
Expensive
41
Limitations
32
Missing Features
24
Limited Options
22
SurveyMonkey features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.4
Permissions
Average: 8.7
8.9
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
SurveyMonkey
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,536 Twitter followers
LinkedIn® Page
www.linkedin.com
1,441 employees on LinkedIn®
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Jotform
(3,531)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Survey software
Save to My Lists
DealsSpecial offer!
50% off: $19.50/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 30 million users, Jotform's form builder is the easy way to create and publish online forms from any device. Jotform offers 10,000+ ready-made form templates, 200+ integrations to 3rd

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform is a platform that allows users to create and customize forms, integrate with various applications, and streamline data collection and workflow processes.
    • Users like the ease of use, flexibility, and customization options of Jotform, appreciating its drag-and-drop format, conditional logic, automation features, and the ability to integrate with other platforms and payment tools.
    • Users mentioned issues with the PDF Builders not updating correctly, the need for IT assistance for certain changes, limitations with the free plan, occasional disconnection with Square account, and the pricing structure for higher-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    934
    Simple
    456
    Ease of Creation
    409
    Features
    355
    Customizability
    327
    Cons
    Form Issues
    186
    Form Design
    184
    Limited Customization
    167
    Limited Options
    144
    Missing Features
    141
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Permissions
    Average: 8.7
    9.3
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    40,091 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    762 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 30 million users, Jotform's form builder is the easy way to create and publish online forms from any device. Jotform offers 10,000+ ready-made form templates, 200+ integrations to 3rd

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform is a platform that allows users to create and customize forms, integrate with various applications, and streamline data collection and workflow processes.
  • Users like the ease of use, flexibility, and customization options of Jotform, appreciating its drag-and-drop format, conditional logic, automation features, and the ability to integrate with other platforms and payment tools.
  • Users mentioned issues with the PDF Builders not updating correctly, the need for IT assistance for certain changes, limitations with the free plan, occasional disconnection with Square account, and the pricing structure for higher-tier plans.
Jotform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
934
Simple
456
Ease of Creation
409
Features
355
Customizability
327
Cons
Form Issues
186
Form Design
184
Limited Customization
167
Limited Options
144
Missing Features
141
Jotform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.5
Permissions
Average: 8.7
9.3
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
40,091 Twitter followers
LinkedIn® Page
www.linkedin.com
762 employees on LinkedIn®
QuestionPro
(1,017)4.5 out of 5
13th Easiest To Use in Survey software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Our easy-to-use software includes products for

    Users
    • Executive Director
    • Student
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 61% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QuestionPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Helpful
    60
    Customer Support
    48
    Intuitive
    42
    Ease of Creation
    32
    Cons
    Survey Issues
    33
    Learning Curve
    26
    Not Intuitive
    12
    Expensive
    11
    Limited Data Analysis
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QuestionPro features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Permissions
    Average: 8.7
    9.1
    Question Types
    Average: 8.8
    8.9
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QuestionPro Survey Software
    Year Founded
    2005
    HQ Location
    Austin , Texas
    Twitter
    @questionpro
    13,338 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    476 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Our easy-to-use software includes products for

Users
  • Executive Director
  • Student
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 61% Small-Business
  • 22% Mid-Market
QuestionPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Helpful
60
Customer Support
48
Intuitive
42
Ease of Creation
32
Cons
Survey Issues
33
Learning Curve
26
Not Intuitive
12
Expensive
11
Limited Data Analysis
11
QuestionPro features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.7
Permissions
Average: 8.7
9.1
Question Types
Average: 8.8
8.9
Data Exporting
Average: 8.7
Seller Details
Seller
QuestionPro Survey Software
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,338 Twitter followers
LinkedIn® Page
www.linkedin.com
476 employees on LinkedIn®
Read QuestionPro Reviews
Constant Contact
(6,615)4.1 out of 5
Optimized for quick response
14th Easiest To Use in Survey software
View top Consulting Services for Constant Contact
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a platform with an intuitive interface and customization tools, designed for creating, scheduling, and reporting on email marketing campaigns.
    • Reviewers like the user-friendly nature of Constant Contact, its fast customer support, detailed reporting, and the ability to easily create and schedule professional-looking emails.
    • Reviewers mentioned issues with Constant Contact's pricing structure, occasional slow performance, limited design flexibility, and the lack of certain features such as advanced scheduling and comprehensive integration with other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    830
    Email Marketing
    398
    Easy Creation
    386
    Simple
    349
    Intuitive
    300
    Cons
    Missing Features
    224
    Limited Customization
    222
    Limited Features
    188
    Limited Templates
    155
    Email Management
    144
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Constant Contact features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Permissions
    Average: 8.7
    8.3
    Question Types
    Average: 8.8
    8.7
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Constant Contact
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    68,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a platform with an intuitive interface and customization tools, designed for creating, scheduling, and reporting on email marketing campaigns.
  • Reviewers like the user-friendly nature of Constant Contact, its fast customer support, detailed reporting, and the ability to easily create and schedule professional-looking emails.
  • Reviewers mentioned issues with Constant Contact's pricing structure, occasional slow performance, limited design flexibility, and the lack of certain features such as advanced scheduling and comprehensive integration with other platforms.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
830
Email Marketing
398
Easy Creation
386
Simple
349
Intuitive
300
Cons
Missing Features
224
Limited Customization
222
Limited Features
188
Limited Templates
155
Email Management
144
Constant Contact features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.8
Permissions
Average: 8.7
8.3
Question Types
Average: 8.8
8.7
Data Exporting
Average: 8.7
Seller Details
Seller
Constant Contact
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
68,686 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Mentimeter
(622)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 38% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    345
    Engagement
    279
    Interactive Engagement
    221
    Fun
    210
    Presentations
    199
    Cons
    Limited Customization
    92
    PowerPoint Integration
    69
    Limited Features
    68
    PowerPoint Issues
    67
    Presentation Issues
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mentimeter features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Permissions
    Average: 8.7
    9.0
    Question Types
    Average: 8.8
    8.3
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mentimeter
    Company Website
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,698 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 38% Small-Business
  • 34% Mid-Market
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
345
Engagement
279
Interactive Engagement
221
Fun
210
Presentations
199
Cons
Limited Customization
92
PowerPoint Integration
69
Limited Features
68
PowerPoint Issues
67
Presentation Issues
63
Mentimeter features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.2
Permissions
Average: 8.7
9.0
Question Types
Average: 8.8
8.3
Data Exporting
Average: 8.7
Seller Details
Seller
Mentimeter
Company Website
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,698 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
SurveySparrow
(2,014)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveySparrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Features
    48
    Intuitive
    46
    Helpful
    42
    User Experience
    42
    Cons
    Expensive
    35
    Limitations
    28
    Missing Features
    24
    Limited Customization
    18
    Limited Features
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Permissions
    Average: 8.7
    8.8
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveySparrow Inc.
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    423 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
SurveySparrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Features
48
Intuitive
46
Helpful
42
User Experience
42
Cons
Expensive
35
Limitations
28
Missing Features
24
Limited Customization
18
Limited Features
18
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.5
Permissions
Average: 8.7
8.8
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
SurveySparrow Inc.
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
907 Twitter followers
LinkedIn® Page
www.linkedin.com
423 employees on LinkedIn®
Read SurveySparrow Reviews
Typeform
(809)4.5 out of 5
9th Easiest To Use in Survey software
View top Consulting Services for Typeform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Typeform is a refreshingly different online form-building solution that helps over 150,000 businesses collect the data they need with forms, surveys, and quizzes in a user-friendly manner that people

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Typeform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Simple
    46
    Intuitive
    44
    Ease of Creation
    38
    Customizability
    35
    Cons
    Expensive
    28
    Missing Features
    18
    Integration Issues
    10
    Learning Curve
    9
    Limited Customization
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Typeform features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Permissions
    Average: 8.7
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Typeform
    Company Website
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,707 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Typeform is a refreshingly different online form-building solution that helps over 150,000 businesses collect the data they need with forms, surveys, and quizzes in a user-friendly manner that people

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Typeform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Simple
46
Intuitive
44
Ease of Creation
38
Customizability
35
Cons
Expensive
28
Missing Features
18
Integration Issues
10
Learning Curve
9
Limited Customization
9
Typeform features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Permissions
Average: 8.7
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Typeform
Company Website
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,707 Twitter followers
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
Zoho Survey
(902)4.4 out of 5
Save to My Lists
Entry Level Price:0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

    Users
    • Engineer
    • Owner
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Survey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Ease of Creation
    16
    Feedback Management
    15
    Easy Integrations
    12
    Customization
    10
    Cons
    Survey Issues
    11
    Limited Customization
    9
    Expensive
    6
    Limited Features
    4
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Survey features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Permissions
    Average: 8.7
    9.1
    Question Types
    Average: 8.8
    8.9
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,633 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

Users
  • Engineer
  • Owner
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
Zoho Survey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Ease of Creation
16
Feedback Management
15
Easy Integrations
12
Customization
10
Cons
Survey Issues
11
Limited Customization
9
Expensive
6
Limited Features
4
Poor Reporting
4
Zoho Survey features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.9
Permissions
Average: 8.7
9.1
Question Types
Average: 8.8
8.9
Data Exporting
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,633 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho Survey Reviews
User Interviews
(962)4.7 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
100% off: $0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With User Interviews, it’s simple to run high-quality research with your target audience. Segment customers for outreach, or recruit from our panel of 5 million research participants. Target professio

    Users
    • UX Researcher
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • User Interviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Helpful
    52
    Customer Support
    48
    Interviews
    40
    Features
    28
    Cons
    Survey Issues
    22
    Poor User Interface
    20
    Navigation Difficulty
    14
    Time-Consuming
    14
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • User Interviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Permissions
    Average: 8.7
    8.7
    Question Types
    Average: 8.8
    8.7
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    User Interviews
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @userinterviews
    3,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With User Interviews, it’s simple to run high-quality research with your target audience. Segment customers for outreach, or recruit from our panel of 5 million research participants. Target professio

Users
  • UX Researcher
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 23% Mid-Market
User Interviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Helpful
52
Customer Support
48
Interviews
40
Features
28
Cons
Survey Issues
22
Poor User Interface
20
Navigation Difficulty
14
Time-Consuming
14
Complexity
13
User Interviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Permissions
Average: 8.7
8.7
Question Types
Average: 8.8
8.7
Data Exporting
Average: 8.7
Seller Details
Seller
User Interviews
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@userinterviews
3,277 Twitter followers
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
Microsoft 365
(5,227)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Survey software
View top Consulting Services for Microsoft 365
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Student
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 36% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a comprehensive, cloud-based suite of productivity tools including applications like Word, Excel, PowerPoint, Teams, and Outlook, designed to enhance collaboration, security, and efficiency.
    • Reviewers frequently mention the seamless integration between applications, the convenience of accessing files from anywhere, and the efficiency of collaboration capabilities in team projects.
    • Reviewers experienced issues with the subscription-based pricing feeling expensive over time, occasional disruptions due to updates, and intermittent network troubles impeding real-time communication.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    248
    Features
    194
    Integrations
    138
    Helpful
    108
    Easy Integrations
    104
    Cons
    Expensive
    88
    Missing Features
    67
    Cost
    56
    Technical Issues
    53
    Learning Curve
    50
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Permissions
    Average: 8.7
    9.7
    Question Types
    Average: 8.8
    9.7
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Company Website
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,047,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Student
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 36% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a comprehensive, cloud-based suite of productivity tools including applications like Word, Excel, PowerPoint, Teams, and Outlook, designed to enhance collaboration, security, and efficiency.
  • Reviewers frequently mention the seamless integration between applications, the convenience of accessing files from anywhere, and the efficiency of collaboration capabilities in team projects.
  • Reviewers experienced issues with the subscription-based pricing feeling expensive over time, occasional disruptions due to updates, and intermittent network troubles impeding real-time communication.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
248
Features
194
Integrations
138
Helpful
108
Easy Integrations
104
Cons
Expensive
88
Missing Features
67
Cost
56
Technical Issues
53
Learning Curve
50
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.8
Permissions
Average: 8.7
9.7
Question Types
Average: 8.8
9.7
Data Exporting
Average: 8.7
Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,047,075 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Respondent
(478)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

    Users
    • Teacher
    • software developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    42
    Ease of Use
    38
    Income Generation
    29
    Surveys
    27
    Helpful
    22
    Cons
    Limited Opportunities
    20
    Survey Issues
    20
    Geographical Limitations
    13
    Limited Options
    12
    Compensation Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Respondent features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Permissions
    Average: 8.7
    8.8
    Question Types
    Average: 8.8
    8.7
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Respondent Inc.
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

Users
  • Teacher
  • software developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
42
Ease of Use
38
Income Generation
29
Surveys
27
Helpful
22
Cons
Limited Opportunities
20
Survey Issues
20
Geographical Limitations
13
Limited Options
12
Compensation Issues
11
Respondent features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.7
Permissions
Average: 8.7
8.8
Question Types
Average: 8.8
8.7
Data Exporting
Average: 8.7
Seller Details
Seller
Respondent Inc.
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
711 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Read Respondent Reviews
SOCi
(2,858)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Survey software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 53% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that allows users to schedule posts, respond to reviews, and track engagement across multiple platforms.
    • Reviewers like the ease of scheduling posts across multiple platforms, the ability to respond to reviews with AI-generated responses, and the comprehensive reporting features that provide detailed insights into social media performance.
    • Reviewers noted some difficulties with the platform, including a clunky interface, repetitive AI responses, and a lack of comprehensive reporting emails, as well as issues with the platform's integration with Canva.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,185
    Post Scheduling
    738
    Scheduling Posts
    692
    Scheduling
    626
    Multi-platform
    586
    Cons
    Posting Issues
    312
    Missing Features
    309
    Limited Features
    231
    Improvement Needed
    218
    Learning Curve
    182
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Permissions
    Average: 8.7
    8.5
    Question Types
    Average: 8.8
    8.7
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    709 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 53% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that allows users to schedule posts, respond to reviews, and track engagement across multiple platforms.
  • Reviewers like the ease of scheduling posts across multiple platforms, the ability to respond to reviews with AI-generated responses, and the comprehensive reporting features that provide detailed insights into social media performance.
  • Reviewers noted some difficulties with the platform, including a clunky interface, repetitive AI responses, and a lack of comprehensive reporting emails, as well as issues with the platform's integration with Canva.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,185
Post Scheduling
738
Scheduling Posts
692
Scheduling
626
Multi-platform
586
Cons
Posting Issues
312
Missing Features
309
Limited Features
231
Improvement Needed
218
Learning Curve
182
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.6
Permissions
Average: 8.7
8.5
Question Types
Average: 8.8
8.7
Data Exporting
Average: 8.7
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
709 employees on LinkedIn®
Get a quote
Intuit Mailchimp All-in-One Marketing Platform
(5,283)4.4 out of 5
Optimized for quick response
View top Consulting Services for Intuit Mailchimp All-in-One Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mailchimp is an email marketing tool used for designing, setting up, and managing campaigns and marketing for various types of businesses.
    • Users frequently mention the ease of use, powerful features, and the ability to automate tasks as key benefits of using Mailchimp.
    • Users mentioned issues with the pricing structure, limitations in customization, and occasional bugs when uploading data as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Intuit Mailchimp All-in-One Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    255
    Email Marketing
    177
    Email Management
    157
    Easy Creation
    118
    Templates
    106
    Cons
    Expensive
    67
    Limited Features
    53
    Missing Features
    50
    Learning Curve
    46
    Lack of Features
    43
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intuit Mailchimp All-in-One Marketing Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Permissions
    Average: 8.7
    8.4
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intuit Mailchimp
    Company Website
    Year Founded
    2001
    HQ Location
    Atlanta, GA
    Twitter
    @MailChimp
    247,199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,795 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mailchimp is an email marketing tool used for designing, setting up, and managing campaigns and marketing for various types of businesses.
  • Users frequently mention the ease of use, powerful features, and the ability to automate tasks as key benefits of using Mailchimp.
  • Users mentioned issues with the pricing structure, limitations in customization, and occasional bugs when uploading data as drawbacks of the product.
Intuit Mailchimp All-in-One Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
255
Email Marketing
177
Email Management
157
Easy Creation
118
Templates
106
Cons
Expensive
67
Limited Features
53
Missing Features
50
Learning Curve
46
Lack of Features
43
Intuit Mailchimp All-in-One Marketing Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.6
Permissions
Average: 8.7
8.4
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
Intuit Mailchimp
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
247,199 Twitter followers
LinkedIn® Page
www.linkedin.com
1,795 employees on LinkedIn®
Get a quote
Matter
(831)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Survey software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsof

    Users
    • Customer Service Representative
    • Recruiting Coordinator
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Matter is a tool designed to enhance communication and recognition within a company, integrating with platforms like Slack and Microsoft Teams to facilitate the sending of kudos, rewards, and feedback.
    • Reviewers like the ease of use, the ability to send kudos and rewards, and the positive impact on team morale and communication, with many noting the tool's seamless integration with existing platforms and its role in fostering a positive work culture.
    • Users experienced some minor issues such as a desire for more customization options, more reward choices, and some found the navigation and access buttons to be less intuitive, with a few noting the tool could sometimes feel impersonal or inauthentic.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Matter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Recognition
    432
    Appreciation
    350
    Employee Recognition
    255
    Ease of Use
    242
    Employee Appreciation
    217
    Cons
    Limited Options
    61
    Inadequate Rewards System
    54
    Annoying Distractions
    51
    Missing Features
    50
    Coin Limitations
    49
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Matter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Permissions
    Average: 8.7
    8.8
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Matter
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @matterapp
    943 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsof

Users
  • Customer Service Representative
  • Recruiting Coordinator
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Matter is a tool designed to enhance communication and recognition within a company, integrating with platforms like Slack and Microsoft Teams to facilitate the sending of kudos, rewards, and feedback.
  • Reviewers like the ease of use, the ability to send kudos and rewards, and the positive impact on team morale and communication, with many noting the tool's seamless integration with existing platforms and its role in fostering a positive work culture.
  • Users experienced some minor issues such as a desire for more customization options, more reward choices, and some found the navigation and access buttons to be less intuitive, with a few noting the tool could sometimes feel impersonal or inauthentic.
Matter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Recognition
432
Appreciation
350
Employee Recognition
255
Ease of Use
242
Employee Appreciation
217
Cons
Limited Options
61
Inadequate Rewards System
54
Annoying Distractions
51
Missing Features
50
Coin Limitations
49
Matter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.5
Permissions
Average: 8.7
8.8
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
943 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
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  • Small-Business
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Enterprise
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136 Listings in Small Business Survey Available