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Best Social Media Analytics Software - Page 2

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Social media analytics software provides functionality for gathering and reporting on data related to social media accounts. Social media analytics products are used by social media, marketing, and communications teams that use social analytics tools to identify successful practices, target demographics, and analyze real-time consumer practices. Data scientists and researchers may also utilize social media analytics tools to gather information about regions, practices, and tendencies. Social media analytics tools allow businesses to gain a greater understanding of customer desires and responsiveness. The products aim to grow businesses by measuring the effectiveness of social media campaigns. With increased awareness of customer sentiment and business practices, teams can strategize to create more effective campaigns while improving customer satisfaction and brand awareness. Social analytics products often provide information that benefits social media monitoring software. Monitoring functionality can also be found within social media management software as a feature or social media suites as either a feature or standalone product.

To qualify for inclusion in the Social Media Analytics category, a product must be able to:

Create business goals that can be measured with data indicators
Provide tracking and sharing data
Evaluate audience size, engagement, and demographics
Aggregate social media statistics
Compare data from individual campaigns, posts, or pages
Show More
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Featured Social Media Analytics Software At A Glance

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
301 Listings in Social Media Analytics Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oktopost is a B2B social media management platform that helps marketing and revenue teams drive engagement, measure success, and link social media to revenue growth. Trusted by thousands of marketing

    Users
    • Social Media Manager
    • Digital Marketing Specialist
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 24% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Oktopost is a social media management tool that allows users to schedule posts, track interactions, manage reviews, and increase employee engagement through an advocacy program.
    • Users like the detailed metrics provided by Oktopost, its intuitive scheduling platform, the ability to track interactions with social media posts, and the advocacy program that helps increase brand visibility and employee engagement.
    • Reviewers mentioned that the user seats are a bit expensive, there are occasional technical issues, some data from dashboards can be inaccurate, and the platform can feel complex for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oktopost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Employee Engagement
    2
    Features
    2
    Reporting
    2
    Affordable
    1
    Cons
    Contact Management
    1
    Content Management Issues
    1
    Improvement Needed
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oktopost features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    Attribution
    Average: 7.9
    8.6
    Scalability
    Average: 8.6
    7.8
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oktopost
    Company Website
    Year Founded
    2013
    HQ Location
    Ramat Gan, Israel
    Twitter
    @Oktopost
    4,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oktopost is a B2B social media management platform that helps marketing and revenue teams drive engagement, measure success, and link social media to revenue growth. Trusted by thousands of marketing

Users
  • Social Media Manager
  • Digital Marketing Specialist
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 24% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Oktopost is a social media management tool that allows users to schedule posts, track interactions, manage reviews, and increase employee engagement through an advocacy program.
  • Users like the detailed metrics provided by Oktopost, its intuitive scheduling platform, the ability to track interactions with social media posts, and the advocacy program that helps increase brand visibility and employee engagement.
  • Reviewers mentioned that the user seats are a bit expensive, there are occasional technical issues, some data from dashboards can be inaccurate, and the platform can feel complex for new users.
Oktopost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Employee Engagement
2
Features
2
Reporting
2
Affordable
1
Cons
Contact Management
1
Content Management Issues
1
Improvement Needed
1
Missing Features
1
Oktopost features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
7.6
Attribution
Average: 7.9
8.6
Scalability
Average: 8.6
7.8
Report Customizability
Average: 8.1
Seller Details
Seller
Oktopost
Company Website
Year Founded
2013
HQ Location
Ramat Gan, Israel
Twitter
@Oktopost
4,092 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

    Users
    • Marketing Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brand24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Ease of Use
    8
    User Interface
    8
    Brand Monitoring
    7
    Efficiency
    7
    Cons
    Filtering Problems
    5
    Data Inaccuracy
    3
    Irrelevant Content
    3
    Lacking Features
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brand24 features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.9
    9.0
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brand24
    Company Website
    Year Founded
    2010
    HQ Location
    Wrocław, Poland
    Twitter
    @brand24
    23,616 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

Users
  • Marketing Manager
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
Brand24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Ease of Use
8
User Interface
8
Brand Monitoring
7
Efficiency
7
Cons
Filtering Problems
5
Data Inaccuracy
3
Irrelevant Content
3
Lacking Features
3
Limited Features
3
Brand24 features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.9
9.0
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Brand24
Company Website
Year Founded
2010
HQ Location
Wrocław, Poland
Twitter
@brand24
23,616 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
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(968)4.5 out of 5
12th Easiest To Use in Social Media Analytics software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Centralized Management
    13
    Post Scheduling
    13
    Helpful
    12
    Intuitive
    10
    Cons
    Expensive
    6
    High Pricing
    5
    Difficult Reporting
    4
    Limited Customization
    4
    AI Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.9
    8.9
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,072 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Centralized Management
13
Post Scheduling
13
Helpful
12
Intuitive
10
Cons
Expensive
6
High Pricing
5
Difficult Reporting
4
Limited Customization
4
AI Limitations
3
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.9
8.9
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,072 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
(316)4.5 out of 5
10th Easiest To Use in Social Media Analytics software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 76% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a tool that supports businesses in managing their listings across multiple search engines, monitoring reviews, and planning social media content.
    • Reviewers appreciate Synup's ease of use, its ability to run on auto-pilot once set up, the natural and friendly tone of the AI review responder, the easy management of directory listings, the helpful and responsive customer support, and the convenience of having one dashboard for social posting.
    • Users reported inconsistent billing experiences, a cumbersome user interface, difficulties in connecting multiple businesses to the Facebook admin via the Synup dashboard, a need for consistent training due to overwhelming features, occasional server downtime, delays in syncing updates, and complexity in advanced features like social analytics and custom reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Helpful
    67
    Customer Support
    62
    Review Management
    61
    Centralized Management
    51
    Cons
    Learning Curve
    16
    Feature Limitations
    12
    Difficult Learning
    11
    Improvement Needed
    9
    Lack of Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synup features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Attribution
    Average: 7.9
    10.0
    Scalability
    Average: 8.6
    9.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Synup
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 76% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a tool that supports businesses in managing their listings across multiple search engines, monitoring reviews, and planning social media content.
  • Reviewers appreciate Synup's ease of use, its ability to run on auto-pilot once set up, the natural and friendly tone of the AI review responder, the easy management of directory listings, the helpful and responsive customer support, and the convenience of having one dashboard for social posting.
  • Users reported inconsistent billing experiences, a cumbersome user interface, difficulties in connecting multiple businesses to the Facebook admin via the Synup dashboard, a need for consistent training due to overwhelming features, occasional server downtime, delays in syncing updates, and complexity in advanced features like social analytics and custom reporting.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Helpful
67
Customer Support
62
Review Management
61
Centralized Management
51
Cons
Learning Curve
16
Feature Limitations
12
Difficult Learning
11
Improvement Needed
9
Lack of Features
9
Synup features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
10.0
Attribution
Average: 7.9
10.0
Scalability
Average: 8.6
9.9
Report Customizability
Average: 8.1
Seller Details
Seller
Synup
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,088 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 42% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Analytics
    14
    Scheduling
    13
    Data Insights
    10
    Post Scheduling
    10
    Cons
    Missing Features
    5
    Lack of Analytics
    4
    Access Limitations
    3
    Expensive
    3
    Feature Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    6.5
    Attribution
    Average: 7.9
    8.5
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,867 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 42% Small-Business
  • 39% Mid-Market
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Analytics
14
Scheduling
13
Data Insights
10
Post Scheduling
10
Cons
Missing Features
5
Lack of Analytics
4
Access Limitations
3
Expensive
3
Feature Limitations
3
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
6.5
Attribution
Average: 7.9
8.5
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,867 Twitter followers
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Socialinsider helps senior social media leaders instantly analyze competitors and industry performance, so they know what’s working, what’s not, and how to win on social. How Socialinsider is diffe

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Socialinsider Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Analytics
    4
    Audience Analysis
    3
    Easy Setup
    3
    Cons
    Insufficient Insights
    2
    Limited Analytics
    2
    Credit System Confusion
    1
    Expensive
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Socialinsider features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.9
    9.1
    Scalability
    Average: 8.6
    8.6
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Bucharest, Romania
    Twitter
    @socialinsiderio
    1,620 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Socialinsider helps senior social media leaders instantly analyze competitors and industry performance, so they know what’s working, what’s not, and how to win on social. How Socialinsider is diffe

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 71% Small-Business
  • 19% Mid-Market
Socialinsider Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Analytics
4
Audience Analysis
3
Easy Setup
3
Cons
Insufficient Insights
2
Limited Analytics
2
Credit System Confusion
1
Expensive
1
Learning Curve
1
Socialinsider features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.9
9.1
Scalability
Average: 8.6
8.6
Report Customizability
Average: 8.1
Seller Details
Year Founded
2017
HQ Location
Bucharest, Romania
Twitter
@socialinsiderio
1,620 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

    Users
    • Digital Marketing Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Statusbrew is a social media management platform that enables users to schedule posts, monitor conversations, and analyze data across various social media channels.
    • Reviewers appreciate the platform's user-friendly interface, strong teamwork capabilities, and its ability to seamlessly incorporate all social channels, making it a single source of truth for all user interactions.
    • Users experienced a slight learning curve with the more advanced features of the reporting and initial configuration of custom tracking, although customer support was helpful in assisting users to get up to speed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Statusbrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    270
    Post Scheduling
    245
    Ease of Use
    242
    Scheduling
    215
    Team Collaboration
    163
    Cons
    Learning Curve
    56
    Improvement Needed
    48
    Learning Complexity
    38
    Limited Features
    34
    Missing Features
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Statusbrew features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Attribution
    Average: 7.9
    9.6
    Scalability
    Average: 8.6
    9.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @statusbrew
    1,908,693 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

Users
  • Digital Marketing Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Statusbrew is a social media management platform that enables users to schedule posts, monitor conversations, and analyze data across various social media channels.
  • Reviewers appreciate the platform's user-friendly interface, strong teamwork capabilities, and its ability to seamlessly incorporate all social channels, making it a single source of truth for all user interactions.
  • Users experienced a slight learning curve with the more advanced features of the reporting and initial configuration of custom tracking, although customer support was helpful in assisting users to get up to speed.
Statusbrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
270
Post Scheduling
245
Ease of Use
242
Scheduling
215
Team Collaboration
163
Cons
Learning Curve
56
Improvement Needed
48
Learning Complexity
38
Limited Features
34
Missing Features
32
Statusbrew features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Attribution
Average: 7.9
9.6
Scalability
Average: 8.6
9.5
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@statusbrew
1,908,693 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Measure and boost your impact on Twitter.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twitter Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Ease of Use
    1
    Feature Quantity
    1
    Cons
    Limited Analytics
    1
    Limited Audience Reach
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twitter Analytics features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Attribution
    Average: 7.9
    7.5
    Scalability
    Average: 8.6
    6.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twitter
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,030 employees on LinkedIn®
    Ownership
    NYSE: TWTR
    Total Revenue (USD mm)
    $3,716
Product Description
How are these determined?Information
This description is provided by the seller.

Measure and boost your impact on Twitter.

Users
No information available
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Twitter Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Ease of Use
1
Feature Quantity
1
Cons
Limited Analytics
1
Limited Audience Reach
1
Twitter Analytics features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.0
7.2
Attribution
Average: 7.9
7.5
Scalability
Average: 8.6
6.5
Report Customizability
Average: 8.1
Seller Details
Seller
Twitter
Year Founded
2006
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,030 employees on LinkedIn®
Ownership
NYSE: TWTR
Total Revenue (USD mm)
$3,716
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 51% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Facelift Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation Benefits
    1
    Content Creation
    1
    Customer Service
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Improvement Needed
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Facelift Cloud features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Attribution
    Average: 7.9
    8.6
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Facelift
    Year Founded
    2011
    HQ Location
    Hamburg, Germany
    Twitter
    @facelift
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 51% Mid-Market
  • 27% Enterprise
Facelift Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation Benefits
1
Content Creation
1
Customer Service
1
Customer Support
1
Ease of Use
1
Cons
Improvement Needed
1
Facelift Cloud features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
7.2
Attribution
Average: 7.9
8.6
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Facelift
Year Founded
2011
HQ Location
Hamburg, Germany
Twitter
@facelift
35 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloud Campaign is the leading platform built specifically for agencies and SaaS businesses looking to scale their social media management offerings. As the highest rated product in its category, Cl

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cloud Campaign is a platform that manages multiple social media pages and groups, offering features such as content scheduling, analytics, and a content approval process.
    • Reviewers frequently mention the user-friendly interface, the efficient content approval and comment process, the helpful customer service, and the ability to manage posts for multiple clients and industries.
    • Users experienced issues with video uploads, communication tracking, tagging, occasional bugs, and discrepancies in reporting integrations, especially with platforms like TikTok.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cloud Campaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Centralized Management
    14
    Time-saving
    14
    Customer Service
    12
    Helpful
    12
    Cons
    Posting Issues
    5
    Linking Issues
    4
    Error Issues
    3
    Software Glitches
    3
    Image Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloud Campaign features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Attribution
    Average: 7.9
    9.6
    Scalability
    Average: 8.6
    8.8
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Boulder, Colorado
    Twitter
    @_cloudcampaign
    415 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloud Campaign is the leading platform built specifically for agencies and SaaS businesses looking to scale their social media management offerings. As the highest rated product in its category, Cl

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cloud Campaign is a platform that manages multiple social media pages and groups, offering features such as content scheduling, analytics, and a content approval process.
  • Reviewers frequently mention the user-friendly interface, the efficient content approval and comment process, the helpful customer service, and the ability to manage posts for multiple clients and industries.
  • Users experienced issues with video uploads, communication tracking, tagging, occasional bugs, and discrepancies in reporting integrations, especially with platforms like TikTok.
Cloud Campaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Centralized Management
14
Time-saving
14
Customer Service
12
Helpful
12
Cons
Posting Issues
5
Linking Issues
4
Error Issues
3
Software Glitches
3
Image Issues
2
Cloud Campaign features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Attribution
Average: 7.9
9.6
Scalability
Average: 8.6
8.8
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2017
HQ Location
Boulder, Colorado
Twitter
@_cloudcampaign
415 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sotrender is an analytics and reporting tool that helps marketers understand and drive their social media performance. Thanks to AI-fuelled solutions and reliable data, analyzing & reporting socia

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sotrender Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    AI Assistant
    1
    Audience Analysis
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    API Limitations
    1
    Learning Curve
    1
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sotrender features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Attribution
    Average: 7.9
    9.5
    Scalability
    Average: 8.6
    9.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sotrender
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @sotrender
    6,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sotrender is an analytics and reporting tool that helps marketers understand and drive their social media performance. Thanks to AI-fuelled solutions and reliable data, analyzing & reporting socia

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
Sotrender Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
AI Assistant
1
Audience Analysis
1
Customer Support
1
Ease of Use
1
Cons
API Limitations
1
Learning Curve
1
Slow Loading
1
Sotrender features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Attribution
Average: 7.9
9.5
Scalability
Average: 8.6
9.5
Report Customizability
Average: 8.1
Seller Details
Seller
Sotrender
Year Founded
2010
HQ Location
London
Twitter
@sotrender
6,550 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(99)4.6 out of 5
15th Easiest To Use in Social Media Analytics software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Echobox is the premier social media solution for publishers. Over 2000 publishers in 100 countries rely on Echobox's AI technology to excel on all major social media channels, including Facebook, I

    Users
    No information available
    Industries
    • Online Media
    • Newspapers
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Echobox Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Social Media Integration
    3
    Ease of Use
    2
    Easy Posting
    2
    Intuitive
    2
    Multi-platform
    2
    Cons
    Complex Usage
    1
    Expensive
    1
    High Pricing
    1
    Inadequate Support
    1
    Instagram Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Echobox Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Attribution
    Average: 7.9
    8.9
    Scalability
    Average: 8.6
    8.8
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Echobox
    Year Founded
    2013
    HQ Location
    London
    Twitter
    @EchoboxHQ
    28,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Echobox is the premier social media solution for publishers. Over 2000 publishers in 100 countries rely on Echobox's AI technology to excel on all major social media channels, including Facebook, I

Users
No information available
Industries
  • Online Media
  • Newspapers
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Echobox Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Social Media Integration
3
Ease of Use
2
Easy Posting
2
Intuitive
2
Multi-platform
2
Cons
Complex Usage
1
Expensive
1
High Pricing
1
Inadequate Support
1
Instagram Limitations
1
Echobox Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
7.1
Attribution
Average: 7.9
8.9
Scalability
Average: 8.6
8.8
Report Customizability
Average: 8.1
Seller Details
Seller
Echobox
Year Founded
2013
HQ Location
London
Twitter
@EchoboxHQ
28,676 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Entry Level Price:$2,800.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a platform used for managing social media marketing activities, including publishing, scheduling, and reviewing engagement dashboards.
    • Reviewers frequently mention the platform's robust automation capabilities, customizable dashboards, and the ability to manage multiple social channels in one place, saving significant time and improving efficiency.
    • Reviewers experienced a steep learning curve with the platform, finding it complex and not always intuitive, with some reporting issues with slow performance when handling large datasets and occasional support or bug issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Centralized Management
    65
    Features
    56
    Social Media Integration
    41
    Multiple Accounts
    37
    Cons
    Complex Usage
    47
    Learning Curve
    37
    Learning Complexity
    32
    Complexity
    31
    Improvement Needed
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprinklr Social features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.0
    Attribution
    Average: 7.9
    8.2
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,206 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a platform used for managing social media marketing activities, including publishing, scheduling, and reviewing engagement dashboards.
  • Reviewers frequently mention the platform's robust automation capabilities, customizable dashboards, and the ability to manage multiple social channels in one place, saving significant time and improving efficiency.
  • Reviewers experienced a steep learning curve with the platform, finding it complex and not always intuitive, with some reporting issues with slow performance when handling large datasets and occasional support or bug issues.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Centralized Management
65
Features
56
Social Media Integration
41
Multiple Accounts
37
Cons
Complex Usage
47
Learning Curve
37
Learning Complexity
32
Complexity
31
Improvement Needed
27
Sprinklr Social features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
7.0
Attribution
Average: 7.9
8.2
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,206 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
(2,023)4.5 out of 5
Optimized for quick response
View top Consulting Services for impact.com
100% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact.com is a platform that allows users to manage affiliate and brand partnerships, track performance, and discover new opportunities.
    • Users frequently mention the ease of use, detailed reporting, and the wide variety of partnerships available on the platform.
    • Users mentioned that the platform can feel complex for new users, there are occasional bugs, and the support quality isn’t great.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    542
    Features
    311
    User Interface
    298
    Affiliate Marketing
    294
    Helpful
    265
    Cons
    Not Intuitive
    162
    Learning Curve
    159
    Complexity
    147
    Poor Usability
    140
    Technical Issues
    134
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • impact.com features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Attribution
    Average: 7.9
    9.0
    Scalability
    Average: 8.6
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,737 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 63% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact.com is a platform that allows users to manage affiliate and brand partnerships, track performance, and discover new opportunities.
  • Users frequently mention the ease of use, detailed reporting, and the wide variety of partnerships available on the platform.
  • Users mentioned that the platform can feel complex for new users, there are occasional bugs, and the support quality isn’t great.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
542
Features
311
User Interface
298
Affiliate Marketing
294
Helpful
265
Cons
Not Intuitive
162
Learning Curve
159
Complexity
147
Poor Usability
140
Technical Issues
134
impact.com features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Attribution
Average: 7.9
9.0
Scalability
Average: 8.6
8.7
Report Customizability
Average: 8.1
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,737 Twitter followers
LinkedIn® Page
www.linkedin.com
3,332 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 40% Mid-Market
    • 33% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch is a social media management tool that provides analytics, audience sentiment analysis, and brand mentions tracking across various platforms.
    • Users like Brandwatch's ability to handle multiple social media accounts, its scheduling feature, and the ease of sharing content with clients, which improves communication and collaboration.
    • Users experienced issues with the platform's complexity, steep learning curve, high pricing, and occasional technical glitches that affect its reliability and functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Social Media Management
    46
    Centralized Management
    45
    Post Scheduling
    45
    Helpful
    42
    Cons
    Improvement Needed
    32
    Publishing Limitations
    26
    Limited Features
    23
    Missing Features
    20
    Complex Usage
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    6.7
    Attribution
    Average: 7.9
    8.1
    Scalability
    Average: 8.6
    7.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    901 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 40% Mid-Market
  • 33% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch is a social media management tool that provides analytics, audience sentiment analysis, and brand mentions tracking across various platforms.
  • Users like Brandwatch's ability to handle multiple social media accounts, its scheduling feature, and the ease of sharing content with clients, which improves communication and collaboration.
  • Users experienced issues with the platform's complexity, steep learning curve, high pricing, and occasional technical glitches that affect its reliability and functionality.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Social Media Management
46
Centralized Management
45
Post Scheduling
45
Helpful
42
Cons
Improvement Needed
32
Publishing Limitations
26
Limited Features
23
Missing Features
20
Complex Usage
17
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
6.7
Attribution
Average: 7.9
8.1
Scalability
Average: 8.6
7.4
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
901 employees on LinkedIn®