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The Top 17 Patient Relationship Management (PRM) Software

Check out this list of the top Patient Relationship Management (PRM) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Practice by Numbers

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

39%

Hospital & Health Care

35%

Health, Wellness and Fitness

26%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 8.1

9.7

Ease of Setup

Average: 8.1

9.6

Quality of Support

Average: 9.0

9.8

Ease of Admin

Average: 8.1

9.5

MaxAssist

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

40%

Health, Wellness and Fitness

32%

Medical Practice

25%

Medical Devices

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 8.1

9.6

Quality of Support

Average: 9.0

9.7

Ease of Admin

Average: 8.1

9.2

Weave

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

37%

Hospital & Health Care

33%

Health, Wellness and Fitness

27%

Alternative Medicine

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

8.8

Ease of Doing Business With

Average: 8.1

8.2

Ease of Setup

Average: 8.1

8.9

Quality of Support

Average: 9.0

8.4

Ease of Admin

Average: 8.1

9.0

OhMD

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

49%

Hospital & Health Care

33%

Health, Wellness and Fitness

Individual & Family Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 8.1

9.8

Quality of Support

Average: 9.0

9.9

Ease of Admin

Average: 8.1

9.2

Updox

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

46%

Hospital & Health Care

30%

Health, Wellness and Fitness

16%

Mental Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

9.8

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 8.1

9.9

Quality of Support

Average: 9.0

9.4

Ease of Admin

Average: 8.1

9.4

Tebra (previously Kareo + PatientPop)

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

54%

Hospital & Health Care

25%

Alternative Medicine

14%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.9

Meets Requirements

Average: 9.0

9.9

Ease of Doing Business With

Average: 8.1

9.8

Ease of Setup

Average: 8.1

9.8

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 8.1

9.9

NexHealth

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

45%

Health, Wellness and Fitness

29%

Medical Practice

24%

Medical Devices

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 8.1

9.0

Ease of Setup

Average: 8.1

9.6

Quality of Support

Average: 9.0

9.6

Ease of Admin

Average: 8.1

9.4

Legwork

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

55%

Medical Practice

29%

Health, Wellness and Fitness

13%

Medical Devices

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.5

Ease of Doing Business With

Average: 8.1

9.9

Ease of Setup

Average: 8.1

9.8

Quality of Support

Average: 9.0

9.7

Ease of Admin

Average: 8.1

9.5

Rhinogram

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

39%

Hospital & Health Care

35%

Health, Wellness and Fitness

23%

Mental Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 8.1

9.6

Ease of Setup

Average: 8.1

9.2

Quality of Support

Average: 9.0

9.6

Ease of Admin

Average: 8.1

9.8

#10

RevenueWell

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

39%

Hospital & Health Care

31%

Health, Wellness and Fitness

29%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 8.1

8.0

Ease of Setup

Average: 8.1

9.5

Quality of Support

Average: 9.0

8.7

Ease of Admin

Average: 8.1

9.3

#11

WebPT

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

34%

Hospital & Health Care

32%

Health, Wellness and Fitness

28%

Information Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 8.1

9.8

Ease of Setup

Average: 8.1

9.7

Quality of Support

Average: 9.0

9.5

Ease of Admin

Average: 8.1

9.3

#12

Salesforce Health Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

73%

Health, Wellness and Fitness

12%

Computer Software

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

8.8

Ease of Doing Business With

Average: 8.1

9.9

Ease of Setup

Average: 8.1

9.7

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 8.1

9.7

#13

Dental Intelligence Engagement

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

59%

Medical Practice

27%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 8.1

9.5

Quality of Support

Average: 9.0

9.5

Ease of Admin

Average: 8.1

9.1

#14

Solutionreach

Overall Satisfaction Score

Top Industries of Reviewers:

Medical Practice

45%

Hospital & Health Care

33%

Health, Wellness and Fitness

16%

Medical Devices

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

8.3

Ease of Doing Business With

Average: 8.1

8.1

Ease of Setup

Average: 8.1

7.7

Quality of Support

Average: 9.0

7.9

Ease of Admin

Average: 8.1

8.3

#15

Intiveo

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

36%

Medical Practice

36%

Health, Wellness and Fitness

18%

Medical Devices

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.2

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 8.1

0.0

Quality of Support

Average: 9.0

9.1

Ease of Admin

Average: 8.1

0.0

#16

Lighthouse 360+

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

58%

Hospital & Health Care

25%

Cosmetics

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.1

Meets Requirements

Average: 9.0

8.7

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 8.1

0.0

Quality of Support

Average: 9.0

7.9

Ease of Admin

Average: 8.1

0.0

#17

Raintree Systems

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

39%

Health, Wellness and Fitness

33%

Medical Practice

22%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

6.4

Meets Requirements

Average: 9.0

7.0

Ease of Doing Business With

Average: 8.1

8.1

Ease of Setup

Average: 8.1

5.7

Quality of Support

Average: 9.0

5.8

Ease of Admin

Average: 8.1

6.4