# sterloCare Reviews **Vendor:** sterlo **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About sterloCare sterloCare is a comprehensive healthcare digitization platform designed to enhance patient satisfaction and ensure compliance with regulatory standards such as NABH and JCI. Developed on a no-code platform, it enables hospitals to streamline operations across all departments, improving service quality and operational efficiency. The system seamlessly integrates with existing Hospital Information Systems (HIS) and offers flexible deployment options, including cloud and on-premise solutions. Accessible via desktops, tablets, and mobile devices, sterloCare provides real-time updates and supports role-based workflows with automated escalations to ensure timely task completion. Key Features and Functionality: - Service Request Management: Utilizes QR code-based triggers to efficiently manage service requests, track complaints, and gather patient feedback, facilitating prompt responses and improved patient care. - Digital Token System: Monitors outpatient journeys, reducing wait times and enhancing the overall patient experience. - Porter Management Software: Optimizes porter services, ensuring efficient patient transport within the hospital. - Automated Workflows and Escalations: Implements role-based workflows with built-in escalations, ensuring tasks are completed promptly and efficiently. - Real-Time Notifications: Delivers instant updates via mobile and email, keeping staff informed about task statuses and approvals. - Multilingual Support: Offers a user-friendly interface with support for multiple languages, catering to diverse regional needs. - Seamless Integration: Facilitates integration with existing HIS and other software systems, promoting efficient information flow and harmonious workflows. - Customizable Dashboards and Reports: Provides interactive dashboards and detailed reports, enabling data-driven decision-making and performance monitoring across departments. Primary Value and Solutions Provided: sterloCare addresses critical challenges in healthcare management by digitizing and automating various hospital processes. It enhances operational efficiency, reduces manual workloads, and ensures compliance with accreditation standards like NABH and JCI. By improving patient engagement through efficient service request handling and feedback mechanisms, sterloCare contributes to higher patient satisfaction. Its comprehensive reporting tools and real-time monitoring capabilities empower healthcare administrators to make informed decisions, ultimately leading to better patient outcomes and streamlined hospital operations. ## sterloCare Pros & Cons **What users like:** - Users appreciate the **ease of use** of sterloCare, enabling quick adaptation and seamless operations for all staff. (21 reviews) - Users value the **efficient patient care** provided by sterloCare, enhancing satisfaction and streamlining communication post-discharge. (16 reviews) - Users commend the **excellent customer support** of sterloCare, facilitating smooth transitions and quick issue resolution. (15 reviews) - Users value the **effective communication** of sterloCare, enhancing operations and ensuring quick updates across teams. (12 reviews) - Users appreciate the **efficiency** of sterloCare, enhancing service delivery and patient satisfaction through streamlined operations. (11 reviews) - Efficiency Improvement (11 reviews) - Response Time (11 reviews) - Tracking (11 reviews) - Tracking Efficiency (11 reviews) - Platform Integration (10 reviews) **What users dislike:** - Users experience **notification issues** , including delays and missed alerts, impacting the efficiency of the system. (3 reviews) - Users experience **excessive notifications** and occasional delays, impacting the effectiveness of the sterloCare app. (2 reviews) - Users experience **messaging issues** with delays and status updates, impacting the flow of the system. (2 reviews) - Users experience **notification problems** , such as missed alerts in low coverage areas and delays during multiple escalations. (2 reviews) - Users experience **connectivity issues** in low coverage areas, causing missed notifications and a need for stronger alerts. (1 reviews) - Intrusive Notifications (1 reviews) - Lack of Automation (1 reviews) - Module Issues (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) ## sterloCare Reviews ### 1. Simple and Seamless Housekeeping Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Vera B. | House Keeping Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2025 **What do you like best about sterloCare?** sterloCare has made our housekeeping work much easier. We get quick task updates, real-time alerts, and clear room status, so our team always knows what to do next. The software is very simple to use, even for staff who are not tech-savvy. It was easy to set up in our hospital and worked smoothly with our existing systems. We use it all day, and it really helps us track cleaning time, pending work, and staff performance in one place. Their support team also responds quickly whenever we need help. Overall, it has been a very useful tool for our daily operations. **What do you dislike about sterloCare?** There’s nothing big to dislike. Sometimes, when our hospital network is slow, the app takes a few extra seconds to load, but apart from that it works very well. **What problems is sterloCare solving and how is that benefiting you?** sterloCare has helped us overcome our biggest housekeeping challenges slow communication, manual follow-ups, and not knowing the real-time status of rooms. Now everything is digital. Nurses can raise requests instantly, we get alerts right away, and I can check the status of every room without making calls. This has improved our response time, reduced delays, increased staff accountability, and made the patient experience much better. It also helps us maintain NABH standards by keeping all documentation and workflows properly organized. ### 2. A very effective porter management system that improved our hospital operations **Rating:** 5.0/5.0 stars **Reviewed by:** Hari H. | Housekeeping HR, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about sterloCare?** sterloCare has made our porter operations much more organised. Earlier everything was manual, but now tasks are assigned instantly, porters get notified right away, and we can track the whole process in real time. The transparency, the ease of use, and the detailed reports have helped us manage our staff far better. Even porters who are not very familiar with technology understood the app very quickly and the support is also good. **What do you dislike about sterloCare?** In some areas with low network coverage, porters occasionally miss notifications. A stronger alert or offline mode would make it even better. **What problems is sterloCare solving and how is that benefiting you?** We used to depend on phone calls and manual slips for porter requests, which caused delays and confusion. With sterloCare, everything is digital and trackable. Request to completion time has reduced significantly, and it’s easier to monitor workload and plan shifts. Nurses and ward staff are also happier because the process is smoother and more predictable. ### 3. sterloCare contributed greatly to streamlining and improving our hospital operations **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh S. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about sterloCare?** sterloCare’s Incident and CAPA modules made our daily hospital operations much easier. Reporting an incident is simple, and the system immediately alerts the right team so issues are solved faster. The RCA steps are easy to follow, helping us find the real cause without confusion. CAPA actions are assigned clearly, with deadlines and status updates that keep everyone accountable **What do you dislike about sterloCare?** At present, we do not have any concerns or negative feedback regarding sterloCare **What problems is sterloCare solving and how is that benefiting you?** sterloCare helps us address delays, missed incident reports, and the lack of a proper follow-up system. With the Incident module, every issue is reported quickly, categorized correctly, and escalated to the right team without manual coordination. The CAPA module ensures that corrective actions are assigned, tracked, and completed on time, preventing repeated problems. As a result, we have faster incident closure, better accountability, improved patient safety, and a fully documented audit trail that makes compliance much easier ### 4. Improving Patient Experience and Hospital Service Coordination with sterloCare **Rating:** 5.0/5.0 stars **Reviewed by:** Vinojan S. | Guest Relation Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about sterloCare?** sterloCare, QR-based hospital complaint management system, real-time task tracking, and centralized dashboard. It simplifies patient complaint handling, patient concierge coordination, porter management, and feedback collection, leading to better patient satisfaction and smoother hospital operations. It can easily integrated with any HIS and Other Software and sterloCare Team is active and responsive to all our needs. **What do you dislike about sterloCare?** There is nothing significant to dislike. So far, sterloCare has met all our expectations and supports our hospital workflows effectively. **What problems is sterloCare solving and how is that benefiting you?** sterloCare solves key hospital challenges such as manual complaint tracking, delayed responses, and lack of visibility across departments. It benefits us by enabling faster complaint resolution, better accountability, improved patient experience, and efficient hospital workflow management. ### 5. A Smarter Digital Platform for Hospitals with sterloCare **Rating:** 4.5/5.0 stars **Reviewed by:** Boopathy S. | IT Head, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about sterloCare?** At Revathi Medical Centre, SterloCare has changed the way we manage patient care. The platform is simple for our teams to learn and use, and it smoothly blends into our daily routines without any complications. We can now track every step of the patient journey, respond faster to requests, and solve problems without delays. It has all the tools we need in one place, connects well with our existing processes, and the SterloCare team is always supportive whenever we need help. With this, our operations run smoother and patients feel more supported **What do you dislike about sterloCare?** Overall, the experience has been good. Any small issues are addressed quickly by the team. **What problems is sterloCare solving and how is that benefiting you?** Earlier, collecting patient feedback and acting on it was difficult. With SterloCare, every concern goes to the right team and gets resolved on time. This has helped us build better trust with our patients. ### 6. Efficient Patient Concierge and Service Request Management with sterloCare **Rating:** 5.0/5.0 stars **Reviewed by:** Janakiraman R. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about sterloCare?** sterloCare digitizes and streamlines patient concierge services, service requests, complaints, and feedback management. The QR-based request system and real-time task updates help our pantry and support teams respond quickly and maintain high service quality. It was easy to implement and the customer support is very good and they ease our job with this software. It was also integrated with our HIS and adds value to our existing system. **What do you dislike about sterloCare?** There are no negative aspects so far. sterloCare supports our daily operations smoothly and meets our service management requirements. **What problems is sterloCare solving and how is that benefiting you?** Coordinating patient concierge requests, service requests, operational complaints, and patient feedback related to pantry and support services. ### 7. Improving Hospital Service Request Handling and Patient Support with sterloCare **Rating:** 5.0/5.0 stars **Reviewed by:** Siva S. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about sterloCare?** sterloCare brings discipline and clarity to patient concierge and service request management. Requests reach the right team instantly, priorities are clear, and follow-ups are tracked properly. This has helped our pantry operations deliver consistent and timely service. sterloCare can be easily integrated with our HIS and the implementation also done smoothly. **What do you dislike about sterloCare?** There are no concerns so far. sterloCare has been stable, reliable, and supportive of our daily workflows. **What problems is sterloCare solving and how is that benefiting you?** sterloCare eliminates verbal instructions, missed requests, and unclear responsibility. It benefits us by providing clear ownership, faster turnaround time, better coordination, and improved patient experience. ### 8. A Reliable System for Smoother Patient Movement **Rating:** 5.0/5.0 stars **Reviewed by:** Rama B. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about sterloCare?** The Patient Journey module gives us very clear visibility of OPD flow. It updates the queue instantly, shows accurate patient status, and helps our doctors and front-desk team stay aligned without confusion. The screens in waiting areas also help reduce patient complaints. Regular usage show a massive change in better patient movements. **What do you dislike about sterloCare?** Sometimes the queue gets held up when the status isn’t updated by the doctor, so an automatic prompt would improve the flow. Other than that, the module works as expected. **What problems is sterloCare solving and how is that benefiting you?** It solves the problem of manual queue management, which earlier caused long waits, confusion, and miscommunication. Now everything is structured, faster, and more transparent for patients and staff. ### 9. Experience Smarter Hospital Workflows with sterloCare **Rating:** 5.0/5.0 stars **Reviewed by:** Rama B. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about sterloCare?** From discharge follow-ups to multi-channel feedback collection, sterloCare gives us complete visibility across the patient journey. Response times are faster, trust has strengthened, and staff effort has reduced. Adopting the platform was straightforward, it fits well with our existing systems, and the team has been very supportive throughout. **What do you dislike about sterloCare?** So far, everything works well with no major complaints. Regular improvements are being made continuously. **What problems is sterloCare solving and how is that benefiting you?** Before sterloCare, handling requests and follow-ups felt scattered and time-consuming. Now, everything is streamlined patients raise requests easily, and our team gets real-time updates so nothing is missed. It has noticeably improved response times, staff coordination, and overall patient satisfaction ### 10. SterloCare helped our hospital with Operational efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Mallika D. | Internal Audit Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about sterloCare?** sterloCare has brought remarkable improvements to GKNM’s operations. With a seamless escalation process connecting patients to management, the platform has elevated overall satisfaction and engagement. Today, over 3,000 staff members collaborate effortlessly within a single system, making daily operations smoother and more efficient. The transition was quick, the platform adapts well to existing processes, and the responsive team behind it ensures continuous value in every interaction. **What do you dislike about sterloCare?** Our experience with sterloCare has been good **What problems is sterloCare solving and how is that benefiting you?** sterloCare has transformed our hospital operations by automating patient requests through QR codes, enabling real-time tracking and reducing wait times. The platform's seamless integration with our existing systems has streamlined workflows, improved staff coordination, and enhanced patient satisfaction. Features like push notifications have helped our service delivery, ensuring timely care ### 11. sterloCare - One stop solution for Hospital **Rating:** 5.0/5.0 stars **Reviewed by:** Poongodi J. | Senior Assistant - Data, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about sterloCare?** sterloCare has streamlined porter coordination across six hospital blocks, ensuring smooth movement and timely response. By replacing manual paperwork with digital processes, the platform has strengthened operational control and empowered management to make quicker, well-informed decisions. The system blended seamlessly into daily routines, required minimal effort to get started, and is now relied upon regularly by teams across departments, with continuous backing from a responsive support network. **What do you dislike about sterloCare?** sterloCare can create more videos for self learning **What problems is sterloCare solving and how is that benefiting you?** We have reduced cost with enterprises wide deployment and helped digitally transform entire hospital instead of a single department. sterloCare has solution for all the segments in the hospital which helps the management to collate and aggregate data better. ### 12. Transforming Hospital Operations Digitally with sterloCare **Rating:** 4.5/5.0 stars **Reviewed by:** Boopathy K. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about sterloCare?** sterloCare has made our work easier at Revathi Medical Centre. Patients can use QR codes to request help, and we get feedback instantly so we can fix issues quickly. Even after discharge, we stay connected with patients and make sure they are doing well. It has improved both our service and patient satisfaction **What do you dislike about sterloCare?** There’s nothing major to dislike at the moment. The platform continues to improve with regular updates **What problems is sterloCare solving and how is that benefiting you?** We struggled with delayed responses and follow-ups on patient issues. SterloCare streamlined everything, ensuring accountability and faster resolution. It has reduced negative feedback and boosted patient confidence ### 13. Easy to learn patient Engagement solution for Hospital **Rating:** 4.5/5.0 stars **Reviewed by:** Preejith M. | Manager - GR and Transportation, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about sterloCare?** The platform’s adaptable design made it simple for users to embrace, leading to higher adoption across teams. Engagement has grown significantly through post-discharge CRM, while the integrated feedback system enables hospitals to act swiftly assigning tasks within departments based on real-time insights. The solution fits smoothly into existing workflows and is consistently relied upon for day-to-day operations, supported by a responsive team ensuring continuous improvement. **What do you dislike about sterloCare?** Good platform - Works good for our team. **What problems is sterloCare solving and how is that benefiting you?** We have a very easy to learn and easy user friendly app available in multiple languages for better adoption. We have a very comfortable team to rely on for customization of each modules in few hours. ### 14. Best operational automation software for hospitals **Rating:** 4.5/5.0 stars **Reviewed by:** Sowmiya A. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about sterloCare?** SterloCare has helped SRM Global hospitals automating its patient journey to track and trace patient movement and better turn around time in effective consulting and care for patients with QR Codes. Security of the platform is a key feature with flexible customisation of reports and dashboards. Whatsapp integration helps us with better communication as well. Support team helps in quicker customisation based on our needs. The training is very minimal to use. **What do you dislike about sterloCare?** There isn't anything to dislike about sterlocare as of now. **What problems is sterloCare solving and how is that benefiting you?** Earlier we had different solutions for various usecases. Consolidation was difficult. We have now automated our patient experience such as care taker concierge, patient diet, patient journey etc in a single platform ### 15. Elevate Hospital Efficiency with sterloCare **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay T. | ER Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about sterloCare?** sterloCare has transformed how we handle service requests QR-based inputs, real-time tracking and automated escalations mean nothing falls through the cracks. Our teams now coordinate faster, and patient complaints are resolved much quicker **What do you dislike about sterloCare?** No major drawbacks so far. Ongoing updates are consistently improving the platform **What problems is sterloCare solving and how is that benefiting you?** sterloCare helps resolve delays in patient request handling, lack of operational visibility, and inefficient follow-ups. By digitizing workflows with QR-based requests, real-time tracking, and automated reminders, our response time has improved, staff productivity has increased, and patients are more satisfied ### 16. sterloCare – Making Patient Care Seamless and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Yasodha S. | Senior consultant dietician, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about sterloCare?** sterloCare has transformed our hospital experience. From smooth check-ins with digital tokens to personalized meal plans and prompt Caretaker support, every step is seamless. QR-based feedback ensures our concerns are heard, making us feel truly cared for throughout our journey **What do you dislike about sterloCare?** Everything about sterloCare has been smooth and satisfactory **What problems is sterloCare solving and how is that benefiting you?** sterloCare has solved many challenges we faced in hospital management. From reducing patient wait times with digital token tracking to ensuring timely meal delivery through the Patient Diet module and quick responses from Caretakers, it has made the entire patient journey smoother. ### 17. Hospital digital transformation software **Rating:** 4.5/5.0 stars **Reviewed by:** Rajeswari J. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about sterloCare?** sterloCare streamlines hospital operations, enabling a 6-member team to manage 3,000+ staff. Its user-friendly design, quick deployment, and smooth integration simplify workflows. With extensive features, dependable support, and daily usability, sterloCare ensures unified processes, QR-based tracking, and ongoing patient engagement through its Discharge CRM. **What do you dislike about sterloCare?** sterloCare team is working on documentation, which will be a big support when shared **What problems is sterloCare solving and how is that benefiting you?** Managing multiple solutions for different hospital processes was always challenging. With sterloCare, we now have a single platform that automates key aspects of the patient experinces in a single unified platform helping us to digitally transform hospital processes ### 18. Operational processes became more effective with sterloCare **Rating:** 4.5/5.0 stars **Reviewed by:** Jaganathan R. | Senior Engineer - Environmental Department, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2025 **What do you like best about sterloCare?** sterloCare’s centralized platform operates seamlessly across all hospital blocks, offering real-time updates accessible through both mobile and desktop. Its flexible design allowed quick alignment with our workflows, and the support team ensured a smooth setup. The patient token and outpatient journey tracking features have noticeably improved patient flow, making the platform an integral part of our daily operations. **What do you dislike about sterloCare?** Notifications may occasionally be delayed when multiple escalations occur at once. **What problems is sterloCare solving and how is that benefiting you?** We had challenges in capturing patient feedback systematically, delayed responses, unclear accountability. With SterloCare, feedback comes in, is assigned to responsible departments, and tracked until closure. That has improved patient trust, reduced negative feedback cycles ### 19. "Healthcare digital transformation platform " **Rating:** 4.5/5.0 stars **Reviewed by:** Rajendran R. | Manager - Engineering Department, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2025 **What do you like best about sterloCare?** sterloCare supports both cloud and on-premise deployments, which allowed us to choose the model that aligned with our hospital’s policies. Also, the multilingual support and seamless integration with our HIS meant less disruption and better alignment across departments **What do you dislike about sterloCare?** Custom features sometimes need some back-and-forth before they’re fully optimized **What problems is sterloCare solving and how is that benefiting you?** Coordination of processes between blocks was previously haphazard; key tasks would get delayed or misassigned. sterloCare unifies the flow of work, ensures that complaints or requests go directly to the right department, cuts down on wait times, and improves patient satisfaction ### 20. Seamless solution enabling better patient interaction and engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Surendiren A. | Deputy Manager - Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about sterloCare?** sterloCare’s feedback and post-discharge CRM modules are useful to engage patients on frequent basis, we get structured patient feedback, and complaints or suggestions are immediately visible. The low-code/no-code pattern in customization means we can request changes without heavy development cycles **What do you dislike about sterloCare?** The customization is strong, no negative points **What problems is sterloCare solving and how is that benefiting you?** Before sterloCare, tracking complaints, service requests, and staff coordination across 650+ beds was scattered and manually with WhatsApp and calling. Now, all that is centralized feedback loops are closed, tasks are allocated quickly, wait times and manual overhead drop, and patient satisfaction has risen. Management can see KPIs in real time, helping with corrective actions ### 21. sterloCare driving our hospital toward digitalization **Rating:** 4.5/5.0 stars **Reviewed by:** Santhosh K. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about sterloCare?** We are handling service requests and complaints effortlessly, along with strong support for customizing the system to our needs. The dashboards and reports provide visibility across departments, making oversight far easier. **What do you dislike about sterloCare?** No concerns as of now. No issues noticed so far **What problems is sterloCare solving and how is that benefiting you?** We had issues with manual paper work, delays in transferring feedback to the right departmental heads, and lack of unified tracking of patient requests. sterloCare digitized all of this enabled faster follow-ups post discharge, allowed complaints to be tracked in real time, which has reduced delays and improved satisfaction - [View sterloCare pricing details and edition comparison](https://www.g2.com/products/sterlo-sterlocare/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+20%3A06%3A07+-0500&secure%5Bsession_id%5D=e32b8c64-6879-428f-8aab-69978fd6866e&secure%5Btoken%5D=bdc4bd3f3e67fd8b11391a92967c8d2dd87ed84741d8d0c4aa1c6d052cf2d387&format=llm_user) ## sterloCare Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Generative AI** - AI Text Summarization **System Management** - Security - System Monitoring ## Top sterloCare Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,942 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews)