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Best Patient Relationship Management (PRM) Software for Medium-Sized Businesses

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall Patient Relationship Management (PRM) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Patient Relationship Management (PRM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Patient Relationship Management (PRM) category.

In addition to qualifying for inclusion in the Patient Relationship Management (PRM) Software category, to qualify for inclusion in the Medium-Sized Business Patient Relationship Management (PRM) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Patient Relationship Management (PRM) Available
By OhMD
(161)4.8 out of 5
Optimized for quick response
8th Easiest To Use in Patient Relationship Management (PRM) software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OhMD is a patient communication platform that enables simple patient communication between medical practices and their patients. Using HIPAA compliant SMS and RCS texting, patient communication become

    Users
    • Office Manager
    • Medical Assistant
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 55% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OhMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Patient Communication
    19
    Communication
    18
    Customer Support
    16
    Texting Feature
    15
    Cons
    Messaging Issues
    9
    Technical Issues
    6
    Limited Messaging Features
    5
    Inefficient Search Functionality
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OhMD features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Records Management
    Average: 8.7
    9.6
    Patient Case Management
    Average: 8.9
    9.7
    Patient Experience Management
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OhMD
    Company Website
    Year Founded
    2016
    HQ Location
    Burlington, Vermont
    Twitter
    @OhMDapp
    259 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OhMD is a patient communication platform that enables simple patient communication between medical practices and their patients. Using HIPAA compliant SMS and RCS texting, patient communication become

Users
  • Office Manager
  • Medical Assistant
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 55% Small-Business
  • 43% Mid-Market
OhMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Patient Communication
19
Communication
18
Customer Support
16
Texting Feature
15
Cons
Messaging Issues
9
Technical Issues
6
Limited Messaging Features
5
Inefficient Search Functionality
4
Limited Features
4
OhMD features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.4
Records Management
Average: 8.7
9.6
Patient Case Management
Average: 8.9
9.7
Patient Experience Management
Average: 9.1
Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
Twitter
@OhMDapp
259 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
(77)4.2 out of 5
14th Easiest To Use in Patient Relationship Management (PRM) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 43% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Efficiency
    18
    Helpful
    18
    Customer Support
    12
    Customization
    12
    Cons
    System Usability
    13
    Not User-Friendly
    12
    Difficult Navigation
    11
    Poor Usability
    11
    Inefficiency
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raintree Systems features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.4
    6.1
    Records Management
    Average: 8.7
    7.1
    Patient Case Management
    Average: 8.9
    7.1
    Patient Experience Management
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 43% Mid-Market
  • 42% Small-Business
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Efficiency
18
Helpful
18
Customer Support
12
Customization
12
Cons
System Usability
13
Not User-Friendly
12
Difficult Navigation
11
Poor Usability
11
Inefficiency
9
Raintree Systems features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.4
6.1
Records Management
Average: 8.7
7.1
Patient Case Management
Average: 8.9
7.1
Patient Experience Management
Average: 9.1
Seller Details
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®

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(193)4.7 out of 5
6th Easiest To Use in Patient Relationship Management (PRM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaxAssist® is the only onscreen personal assistant for your entire dental practice. With MaxAssist you can keep your dental chairs full, workloads manageable, practice productive, and staff happy. Our

    Users
    • Office Manager
    • Dentist
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MaxAssist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Reminders
    21
    Patient Communication
    16
    Time-saving
    14
    Texting Feature
    13
    Cons
    Messaging Issues
    17
    Limited Features
    9
    Missing Features
    9
    Integration Issues
    6
    Limited Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MaxAssist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.2
    Records Management
    Average: 8.7
    8.4
    Patient Case Management
    Average: 8.9
    8.7
    Patient Experience Management
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MaxAssist
    Company Website
    Year Founded
    2013
    HQ Location
    Calgary, Alberta
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaxAssist® is the only onscreen personal assistant for your entire dental practice. With MaxAssist you can keep your dental chairs full, workloads manageable, practice productive, and staff happy. Our

Users
  • Office Manager
  • Dentist
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
MaxAssist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Reminders
21
Patient Communication
16
Time-saving
14
Texting Feature
13
Cons
Messaging Issues
17
Limited Features
9
Missing Features
9
Integration Issues
6
Limited Customization
5
MaxAssist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.2
Records Management
Average: 8.7
8.4
Patient Case Management
Average: 8.9
8.7
Patient Experience Management
Average: 9.1
Seller Details
Seller
MaxAssist
Company Website
Year Founded
2013
HQ Location
Calgary, Alberta
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®