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Best Patient Engagement Software with Surveys / Feedback Capabilities

Below are the top-rated Patient Engagement Software with Surveys / Feedback capabilities, as verified by G2’s Research team. Real users have identified Surveys / Feedback as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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53 Listings in Patient Engagement Available
(3,141)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Patient Engagement software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
    • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
    • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,096
    Helpful
    1,059
    Review Management
    972
    Customer Support
    690
    Reviews
    606
    Cons
    Missing Features
    201
    Review Management
    183
    Integration Issues
    151
    Learning Curve
    136
    Limitations
    131
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    8.8
    Workflow Management
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Patient Satisfaction Management
    Average: 8.4
    8.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
  • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
  • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,096
Helpful
1,059
Review Management
972
Customer Support
690
Reviews
606
Cons
Missing Features
201
Review Management
183
Integration Issues
151
Learning Curve
136
Limitations
131
Birdeye features and usability ratings that predict user satisfaction
8.8
Workflow Management
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.9
Patient Satisfaction Management
Average: 8.4
8.8
Patient Communications
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,296 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phreesia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    3
    Time-saving
    3
    Customer Support
    2
    Helpful
    2
    Cons
    Integration Issues
    2
    Lack of Automation
    2
    Technical Issues
    2
    Data Management Issues
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phreesia features and usability ratings that predict user satisfaction
    9.6
    Workflow Management
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.7
    Patient Satisfaction Management
    Average: 8.4
    9.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phreesia
    Year Founded
    2005
    HQ Location
    Wilmington, DE
    Twitter
    @phreesia
    1,572 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,905 employees on LinkedIn®
    Ownership
    NYSE: PHR
Product Description
How are these determined?Information
This description is provided by the seller.

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
Phreesia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
3
Time-saving
3
Customer Support
2
Helpful
2
Cons
Integration Issues
2
Lack of Automation
2
Technical Issues
2
Data Management Issues
1
Difficult Navigation
1
Phreesia features and usability ratings that predict user satisfaction
9.6
Workflow Management
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.7
9.7
Patient Satisfaction Management
Average: 8.4
9.4
Patient Communications
Average: 8.7
Seller Details
Seller
Phreesia
Year Founded
2005
HQ Location
Wilmington, DE
Twitter
@phreesia
1,572 Twitter followers
LinkedIn® Page
www.linkedin.com
1,905 employees on LinkedIn®
Ownership
NYSE: PHR

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(175)4.7 out of 5
12th Easiest To Use in Patient Engagement software
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Entry Level Price:Starting at $28.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pabau is an all-in-one practice management software that is revolutionizing how healthcare businesses and med spas operate and grow. With over 2,000 practices worldwide, our system serves as the missi

    Users
    • Director
    • Owner
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Pabau is a comprehensive platform designed to streamline clinic operations, offering features such as scheduling, patient record keeping, treatment notes, and patient journey tracking.
    • Users frequently mention the platform's ease of use, extensive functionality, and exceptional customer support, with many praising the system's ability to adapt to their business needs and improve efficiency.
    • Reviewers noted that the platform can be overwhelming due to the sheer number of features, requires a learning curve to get acquainted with, and some users experienced technical glitches and issues with certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pabau Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customer Support
    40
    Helpful
    34
    Features
    30
    Efficiency
    20
    Cons
    Technical Issues
    14
    Complex Setup
    11
    Learning Curve
    9
    Poor Customer Support
    9
    Software Bugs
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pabau features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Patient Satisfaction Management
    Average: 8.4
    9.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pabau
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @PabauCRM
    695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    200 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pabau is an all-in-one practice management software that is revolutionizing how healthcare businesses and med spas operate and grow. With over 2,000 practices worldwide, our system serves as the missi

Users
  • Director
  • Owner
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Pabau is a comprehensive platform designed to streamline clinic operations, offering features such as scheduling, patient record keeping, treatment notes, and patient journey tracking.
  • Users frequently mention the platform's ease of use, extensive functionality, and exceptional customer support, with many praising the system's ability to adapt to their business needs and improve efficiency.
  • Reviewers noted that the platform can be overwhelming due to the sheer number of features, requires a learning curve to get acquainted with, and some users experienced technical glitches and issues with certain features.
Pabau Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customer Support
40
Helpful
34
Features
30
Efficiency
20
Cons
Technical Issues
14
Complex Setup
11
Learning Curve
9
Poor Customer Support
9
Software Bugs
9
Pabau features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.1
Patient Satisfaction Management
Average: 8.4
9.4
Patient Communications
Average: 8.7
Seller Details
Seller
Pabau
Year Founded
2012
HQ Location
London, England
Twitter
@PabauCRM
695 Twitter followers
LinkedIn® Page
www.linkedin.com
200 employees on LinkedIn®
(104)4.9 out of 5
2nd Easiest To Use in Patient Engagement software
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Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    rater8 is the healthcare industry's leading unified patient feedback platform, specializing in online reputation management. In an era where patients thoroughly research providers online before boo

    Users
    • Practice Administrator
    • Marketing Director
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 68% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • rater8 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    17
    Product Satisfaction
    12
    Review Management
    11
    Helpful
    8
    Cons
    Expensive
    2
    Inadequate Reporting
    2
    Not User-Friendly
    2
    Review Management
    2
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • rater8 features and usability ratings that predict user satisfaction
    8.6
    Workflow Management
    Average: 8.7
    9.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Patient Satisfaction Management
    Average: 8.4
    8.6
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    rater8
    Year Founded
    2015
    HQ Location
    Montvale, NJ
    Twitter
    @rater8social
    131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

rater8 is the healthcare industry's leading unified patient feedback platform, specializing in online reputation management. In an era where patients thoroughly research providers online before boo

Users
  • Practice Administrator
  • Marketing Director
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 68% Mid-Market
  • 30% Small-Business
rater8 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
17
Product Satisfaction
12
Review Management
11
Helpful
8
Cons
Expensive
2
Inadequate Reporting
2
Not User-Friendly
2
Review Management
2
Difficult Navigation
1
rater8 features and usability ratings that predict user satisfaction
8.6
Workflow Management
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 8.7
9.5
Patient Satisfaction Management
Average: 8.4
8.6
Patient Communications
Average: 8.7
Seller Details
Seller
rater8
Year Founded
2015
HQ Location
Montvale, NJ
Twitter
@rater8social
131 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
(35)3.8 out of 5
View top Consulting Services for Salesforce Health Cloud
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Health Cloud is the trusted, connected platform to power the business of health and life sciences. By bringing together clinical and non-clinical data into a single source of truth, Health Cloud helps

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Health Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Ease of Use
    1
    Easy Integrations
    1
    Educational Resources
    1
    Features
    1
    Cons
    Expensive
    2
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Health Cloud features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.7
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    8.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
    Ownership
    NYSE:CRM
Product Description
How are these determined?Information
This description is provided by the seller.

Health Cloud is the trusted, connected platform to power the business of health and life sciences. By bringing together clinical and non-clinical data into a single source of truth, Health Cloud helps

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 34% Mid-Market
Salesforce Health Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Ease of Use
1
Easy Integrations
1
Educational Resources
1
Features
1
Cons
Expensive
2
Integration Issues
1
Salesforce Health Cloud features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.7
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
8.3
Patient Communications
Average: 8.7
Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relatient features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Patient Satisfaction Management
    Average: 8.4
    7.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Franklin, TN
    Twitter
    @Relatient
    1,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
Relatient features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.4
Patient Satisfaction Management
Average: 8.4
7.8
Patient Communications
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,137 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
(167)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Solutionreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Ease
    1
    Communication Efficiency
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Billing Issues
    1
    Communication Issues
    1
    Cost Increase
    1
    Customer Service Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Solutionreach features and usability ratings that predict user satisfaction
    8.3
    Workflow Management
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    8.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Lehi, UT
    Twitter
    @solutionreach
    1,863 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    343 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Solutionreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Ease
1
Communication Efficiency
1
Customer Support
1
Ease of Use
1
Cons
Billing Issues
1
Communication Issues
1
Cost Increase
1
Customer Service Issues
1
Expensive
1
Solutionreach features and usability ratings that predict user satisfaction
8.3
Workflow Management
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
8.4
Patient Communications
Average: 8.7
Seller Details
Company Website
Year Founded
2000
HQ Location
Lehi, UT
Twitter
@solutionreach
1,863 Twitter followers
LinkedIn® Page
www.linkedin.com
343 employees on LinkedIn®
(234)4.1 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Efficiency
    17
    Helpful
    16
    Simple
    14
    Scheduling
    12
    Cons
    Missing Features
    23
    Limited Features
    18
    Technical Issues
    17
    Poor Customer Support
    14
    Customer Service Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    7.8
    Workflow Management
    Average: 8.7
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.0
    Patient Satisfaction Management
    Average: 8.4
    8.2
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, California, United States
    Twitter
    @TebraOfficial
    11,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Efficiency
17
Helpful
16
Simple
14
Scheduling
12
Cons
Missing Features
23
Limited Features
18
Technical Issues
17
Poor Customer Support
14
Customer Service Issues
13
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
7.8
Workflow Management
Average: 8.7
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.0
Patient Satisfaction Management
Average: 8.4
8.2
Patient Communications
Average: 8.7
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, California, United States
Twitter
@TebraOfficial
11,190 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
(44)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 70% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InteliChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Patient Communication
    10
    Customer Support
    6
    Efficiency
    6
    Helpful
    5
    Cons
    Limited Features
    4
    Missing Features
    4
    Notification Issues
    3
    Technical Issues
    3
    Difficult Navigation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InteliChart features and usability ratings that predict user satisfaction
    7.7
    Workflow Management
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    7.9
    Patient Satisfaction Management
    Average: 8.4
    8.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Charlotte, North Carolina
    Twitter
    @InteliChart
    959 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient ma

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 70% Mid-Market
  • 23% Small-Business
InteliChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Patient Communication
10
Customer Support
6
Efficiency
6
Helpful
5
Cons
Limited Features
4
Missing Features
4
Notification Issues
3
Technical Issues
3
Difficult Navigation
2
InteliChart features and usability ratings that predict user satisfaction
7.7
Workflow Management
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.7
7.9
Patient Satisfaction Management
Average: 8.4
8.0
Patient Communications
Average: 8.7
Seller Details
Company Website
Year Founded
2006
HQ Location
Charlotte, North Carolina
Twitter
@InteliChart
959 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 43% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Efficiency
    18
    Helpful
    18
    Customer Support
    12
    Customization
    12
    Cons
    System Usability
    13
    Not User-Friendly
    12
    Difficult Navigation
    11
    Poor Usability
    11
    Inefficiency
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raintree Systems features and usability ratings that predict user satisfaction
    8.0
    Workflow Management
    Average: 8.7
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Patient Satisfaction Management
    Average: 8.4
    8.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 43% Mid-Market
  • 42% Small-Business
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Efficiency
18
Helpful
18
Customer Support
12
Customization
12
Cons
System Usability
13
Not User-Friendly
12
Difficult Navigation
11
Poor Usability
11
Inefficiency
9
Raintree Systems features and usability ratings that predict user satisfaction
8.0
Workflow Management
Average: 8.7
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.1
Patient Satisfaction Management
Average: 8.4
8.4
Patient Communications
Average: 8.7
Seller Details
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions t

    Users
    No information available
    Industries
    • Automotive
    • Hospital & Health Care
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DemandHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Communication
    9
    Easy Communication
    8
    Helpful
    8
    Client Interaction
    6
    Cons
    Chat Functionality
    4
    Messaging Issues
    4
    Missing Features
    3
    Difficult Navigation
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DemandHub features and usability ratings that predict user satisfaction
    9.2
    Workflow Management
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 8.7
    5.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DemandHub
    HQ Location
    Mississauga, Ontario
    Twitter
    @DemandHub
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions t

Users
No information available
Industries
  • Automotive
  • Hospital & Health Care
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
DemandHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Communication
9
Easy Communication
8
Helpful
8
Client Interaction
6
Cons
Chat Functionality
4
Messaging Issues
4
Missing Features
3
Difficult Navigation
2
Limited Features
2
DemandHub features and usability ratings that predict user satisfaction
9.2
Workflow Management
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 8.7
5.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
DemandHub
HQ Location
Mississauga, Ontario
Twitter
@DemandHub
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is DoctorConnect.net? Overview: DoctorConnect.net is a healthcare communication and patient engagement platform for medical practices. The platform offers a suite of tools that streamline appoint

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DoctorConnect.net Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reminders
    4
    Ease of Use
    3
    Patient Communication
    3
    Product Satisfaction
    3
    Texting Communication
    3
    Cons
    Communication Issues
    2
    Technical Issues
    2
    Appointment Management
    1
    Billing Issues
    1
    EMR Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DoctorConnect.net features and usability ratings that predict user satisfaction
    9.7
    Workflow Management
    Average: 8.7
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.7
    Patient Satisfaction Management
    Average: 8.4
    8.1
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1992
    HQ Location
    N/A
    Twitter
    @DoctorConnect1
    22 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is DoctorConnect.net? Overview: DoctorConnect.net is a healthcare communication and patient engagement platform for medical practices. The platform offers a suite of tools that streamline appoint

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 36% Mid-Market
DoctorConnect.net Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reminders
4
Ease of Use
3
Patient Communication
3
Product Satisfaction
3
Texting Communication
3
Cons
Communication Issues
2
Technical Issues
2
Appointment Management
1
Billing Issues
1
EMR Integration Issues
1
DoctorConnect.net features and usability ratings that predict user satisfaction
9.7
Workflow Management
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.7
Patient Satisfaction Management
Average: 8.4
8.1
Patient Communications
Average: 8.7
Seller Details
Year Founded
1992
HQ Location
N/A
Twitter
@DoctorConnect1
22 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PatientIQ is the largest and fastest-growing healthcare technology partner for deriving actionable insights from patient outcomes data. The PatientIQ platform empowers health systems, specialty practi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PatientIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Access Ease
    1
    Customer Support
    1
    Documentation
    1
    Easy Access
    1
    Cons
    Poor Interface
    2
    Difficult Navigation
    1
    Improvement Needed
    1
    Lack of Automation
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PatientIQ features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.7
    5.0
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    8.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PatientIQ
    Year Founded
    2016
    HQ Location
    Chicago, Illinois
    Twitter
    @PatientIQ
    169 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PatientIQ is the largest and fastest-growing healthcare technology partner for deriving actionable insights from patient outcomes data. The PatientIQ platform empowers health systems, specialty practi

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 33% Mid-Market
PatientIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Access Ease
1
Customer Support
1
Documentation
1
Easy Access
1
Cons
Poor Interface
2
Difficult Navigation
1
Improvement Needed
1
Lack of Automation
1
Limited Customization
1
PatientIQ features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.7
5.0
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
8.3
Patient Communications
Average: 8.7
Seller Details
Seller
PatientIQ
Year Founded
2016
HQ Location
Chicago, Illinois
Twitter
@PatientIQ
169 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HST Pathways is the leading provider of a suite of products that have been thoughtfully and clinically designed for the surgery center industry. Our many software offerings provide ASCs with intuitive

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HST Pathways Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customizability
    4
    Features
    4
    Comprehensive
    3
    Customization
    3
    Cons
    Interface Issues
    3
    Integration Issues
    2
    Complex Navigation
    1
    Data Management Issues
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HST Pathways features and usability ratings that predict user satisfaction
    8.9
    Workflow Management
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    7.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Nashville, US
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HST Pathways is the leading provider of a suite of products that have been thoughtfully and clinically designed for the surgery center industry. Our many software offerings provide ASCs with intuitive

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
HST Pathways Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customizability
4
Features
4
Comprehensive
3
Customization
3
Cons
Interface Issues
3
Integration Issues
2
Complex Navigation
1
Data Management Issues
1
Difficult Navigation
1
HST Pathways features and usability ratings that predict user satisfaction
8.9
Workflow Management
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
7.8
Patient Communications
Average: 8.7
Seller Details
Year Founded
2005
HQ Location
Nashville, US
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    4PatientCare provides comprehensive patient engagement solutions via email, text, voice, web and social media.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 4PatientCare features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

4PatientCare provides comprehensive patient engagement solutions via email, text, voice, web and social media.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
4PatientCare features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®