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Best Patient Engagement Software with IPC Systems Integration Capabilities

Benefits of Patient Engagement Software with IPC Systems Integration capabilities include: Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Below are the top-rated Patient Engagement Software with IPC Systems Integration capabilities, as verified by G2’s Research team. Real users have identified IPC Systems Integration as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Patient Engagement Available
(70)4.9 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Communication
    1
    Patient Communication
    1
    Texting Feature
    1
    Cons
    Messaging Issues
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Artera features and usability ratings that predict user satisfaction
    9.8
    Workflow Management
    Average: 8.7
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Artera
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 23% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Communication
1
Patient Communication
1
Texting Feature
1
Cons
Messaging Issues
1
Scheduling Issues
1
Artera features and usability ratings that predict user satisfaction
9.8
Workflow Management
Average: 8.7
9.9
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
Artera
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
812 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
(157)3.7 out of 5
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NextGen Healthcare EHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Efficiency
    5
    Navigation Ease
    4
    Patient Care
    4
    Time-saving
    4
    Cons
    Slow Loading
    7
    Slow Performance
    7
    Complex Interface
    2
    Confusing Features
    2
    Data Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NextGen Healthcare EHR features and usability ratings that predict user satisfaction
    7.8
    Workflow Management
    Average: 8.7
    7.5
    Has the product been a good partner in doing business?
    Average: 8.7
    7.4
    Patient Satisfaction Management
    Average: 8.4
    7.2
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1974
    HQ Location
    Remote
    Twitter
    @NextGen
    21,528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
NextGen Healthcare EHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Efficiency
5
Navigation Ease
4
Patient Care
4
Time-saving
4
Cons
Slow Loading
7
Slow Performance
7
Complex Interface
2
Confusing Features
2
Data Management Issues
2
NextGen Healthcare EHR features and usability ratings that predict user satisfaction
7.8
Workflow Management
Average: 8.7
7.5
Has the product been a good partner in doing business?
Average: 8.7
7.4
Patient Satisfaction Management
Average: 8.4
7.2
Patient Communications
Average: 8.7
Seller Details
Company Website
Year Founded
1974
HQ Location
Remote
Twitter
@NextGen
21,528 Twitter followers
LinkedIn® Page
www.linkedin.com
3,142 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The FollowMyHealth patient portal gives patients a single point of access regardless of an individual provider’s software. Plus, discrete patient-generated data flows directly back to the EHR to auto

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 39% Small-Business
    • 35% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FollowMyHealth features and usability ratings that predict user satisfaction
    9.2
    Workflow Management
    Average: 8.7
    1.7
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veradigm
    Year Founded
    1986
    HQ Location
    Chicago, IL
    Twitter
    @Veradigm
    417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,533 employees on LinkedIn®
    Ownership
    NASDAQ
Product Description
How are these determined?Information
This description is provided by the seller.

The FollowMyHealth patient portal gives patients a single point of access regardless of an individual provider’s software. Plus, discrete patient-generated data flows directly back to the EHR to auto

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 39% Small-Business
  • 35% Enterprise
FollowMyHealth features and usability ratings that predict user satisfaction
9.2
Workflow Management
Average: 8.7
1.7
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
Veradigm
Year Founded
1986
HQ Location
Chicago, IL
Twitter
@Veradigm
417 Twitter followers
LinkedIn® Page
www.linkedin.com
1,533 employees on LinkedIn®
Ownership
NASDAQ
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DrChrono is a patient care platform that offers customization at the point of care and on the go. DrChrono also includes scheduling, billing and patient reminders.

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 75% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DrChrono by EverHealth. Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    App Accessibility
    1
    Charting
    1
    Charting Efficiency
    1
    Comprehensive Features
    1
    Cons
    Software Bugs
    2
    Technical Issues
    2
    Appointment Management
    1
    Billing Issues
    1
    Complex Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DrChrono by EverHealth. features and usability ratings that predict user satisfaction
    9.6
    Workflow Management
    Average: 8.7
    6.1
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,752 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

DrChrono is a patient care platform that offers customization at the point of care and on the go. DrChrono also includes scheduling, billing and patient reminders.

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 75% Small-Business
  • 28% Mid-Market
DrChrono by EverHealth. Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
App Accessibility
1
Charting
1
Charting Efficiency
1
Comprehensive Features
1
Cons
Software Bugs
2
Technical Issues
2
Appointment Management
1
Billing Issues
1
Complex Navigation
1
DrChrono by EverHealth. features and usability ratings that predict user satisfaction
9.6
Workflow Management
Average: 8.7
6.1
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,752 employees on LinkedIn®
Ownership
NASDAQ: EVCM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 50% Enterprise
    • 39% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MyChart features and usability ratings that predict user satisfaction
    7.5
    Workflow Management
    Average: 8.7
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Patient Satisfaction Management
    Average: 8.4
    9.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1979
    HQ Location
    Verona, WI
    LinkedIn® Page
    www.linkedin.com
    15,189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 50% Enterprise
  • 39% Small-Business
MyChart features and usability ratings that predict user satisfaction
7.5
Workflow Management
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 8.7
8.9
Patient Satisfaction Management
Average: 8.4
9.4
Patient Communications
Average: 8.7
Seller Details
Year Founded
1979
HQ Location
Verona, WI
LinkedIn® Page
www.linkedin.com
15,189 employees on LinkedIn®

Quick Facts: Patient Engagement Software with IPC Systems Integration Capabilities

Content below is current as of June, 2024
Reviews Summary for Patient Engagement Software with IPC Systems Integration Features

Reviews Summary: Patient Engagement Software with IPC Systems Integration Features

Currently there are 5 Patient Engagement software products with IPC Systems Integration features listed on G2, and together they have generated 232 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Patient Engagement software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 5 Patient Engagement software products that have IPC Systems Integration features based on those criteria:

  • Ease of Use: 8.3/10 average user rating
  • Quality of Support: 7.9/10 average user rating
  • Ease of Setup: 7.6/10 average user rating

To help you compare and find the best Patient Engagement software product with the right IPC Systems Integration functionality for your business, we have gathered some additional details and FAQs below.

What Patient Engagement software products with IPC Systems Integration capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Patient Engagement software products with IPC Systems Integration capabilities:

Which software products with IPC Systems Integration features are the highest rated on G2?

These are the Patient Engagement software products offering IPC Systems Integration capabilities and have the highest ratings:

Review Snippets for Patient Engagement Software with IPC Systems Integration Features

Below are questions we ask of all Patient Engagement software users on G2. The answers are specific to the most popular software products that offer IPC Systems Integration capabilities. These user responses provide more insight into the most-reviewed Patient Engagement software and their IPC Systems Integration features listed on G2.
Questions Responses
Here is what users liked best about Patient Engagement software with IPC Systems Integration features.
NextGen Healthcare EHR: "Nextgen was able to accomplish the necessary tasks before the Patient Portal Go Live in order to deliver the CCD, ADT and Appointment Data files. As well as helping to facilitate Direct."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Artera: "Keep communication lines open to our patients"
- Barbara D., Mid-Market (51-1000 emp.)
DrChrono by EverHealth.: "Extremely easy to learn, very intuitive interface, highly customizable."
- Taylor C., Small-Business (50 or fewer emp.)
Here is what users liked least about Patient Engagement software with IPC Systems Integration features.
NextGen Healthcare EHR: "Nextgen was very slow to respond to our needs. They take forever just to assign a staff member to the issue."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
DrChrono by EverHealth.: "processing time is too much and lot of steps involved"
- Sandhya J., Clinical research data specialist lead at Keck Medicine of USC, Small-Business (50 or fewer emp.)
FollowMyHealth: "Patients say they cant login. They know they are using the right password and its not working."
- Tiffany F., Medical Receptionist at Dr. Karen von Haam, Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Patient Engagement software products with IPC Systems Integration capabilities.
NextGen Healthcare EHR: "The EMR and EPM software seems fine, but I would suggest that you push on Nextgen to greatly improve their Patient Portal, so that you don't have to go to a 3rd party."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Artera: "Easy to Use"
- Barbara D., Mid-Market (51-1000 emp.)
DrChrono by EverHealth.: "I would encourage you to give it a try. My doctor moved from using paper charts and prescription pads to this."
- Taylor C., Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
NextGen Healthcare EHR: "Meaningful Use Stage 2 required us to turn up a Patient Portal. Instead of using the Nextgen Patient Portal product, which we felt was lacking in features and functionality, we opted to integrate with a 3rd Party solution. This was also due to the fact that the Nextgen Patient Portal would not allow for our 3rd paty hospital EMR to interface with it."
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Artera: "Communication issues"
- Barbara D., Mid-Market (51-1000 emp.)
DrChrono by EverHealth.: "Scheduling complications have been solved using this platform, among other things, such as E-Prescribing meds, client management, and even payment. It's a great all-in-one solution."
- Taylor C., Small-Business (50 or fewer emp.)
Reviews by Industry

Reviews by Industry: Patient Engagement Marketing Software with IPC Systems Integration Features

IPC Systems Integration features are an important factor when choosing a Patient Engagement software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Patient Engagement software with the right features for your company. To help professionals with their Patient Engagement software research, G2 has gathered data sourced from 134 reviews. These reviews come from G2 users working in industries that use Patient Engagement products on a regular basis and who have the most experience with their IPC Systems Integration functionality.

Industry-Related FAQs About Patient Engagement Software with IPC Systems Integration Features

What industries have generated the most reviews of Patient Engagement products with IPC Systems Integration capabilities?

Users from the following industries have written the most IPC Systems Integration feature reviews about Patient Engagement software:

  • Hospital & Health Care
  • Medical Practice
  • Health, Wellness and Fitness
Which Patient Engagement software with IPC Systems Integration features do Hospital & Health Care professionals think is best?

Hospital & Health Care professionals rate NextGen Healthcare EHR (3.7 stars and 97 reviews), Artera (4.9 stars and 69 reviews), and MyChart (4.4 stars and 24 reviews) the highest.

What do Medical Practice professionals think is the best Patient Engagement software with IPC Systems Integration features?

Medical Practice professionals rate NextGen Healthcare EHR (3.7 stars and 97 reviews) and Artera (4.9 stars and 69 reviews) the highest.

What do Health, Wellness and Fitness professionals think is the best Patient Engagement software with IPC Systems Integration features?

Health, Wellness and Fitness professionals rate NextGen Healthcare EHR (3.7 stars and 97 reviews), Artera (4.9 stars and 69 reviews), and MyChart (4.4 stars and 24 reviews) the highest.

Industry Review Snippets: Patient Engagement IPC Systems Integration Software

There are 134 reviews from users in the Hospital & Health Care, Medical Practice, and Health, Wellness and Fitness industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Hospital & Health Care
NextGen Healthcare EHR: Nextgen was able to accomplish the necessary tasks before the Patient Portal Go Live in order to deliver the CCD, ADT and Appointment Data files. As well as helping to facilitate Direct.
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
NextGen Healthcare EHR: Nextgen was very slow to respond to our needs. They take forever just to assign a staff member to the issue.
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Medical Practice
NextGen Healthcare EHR: One of the things I like best is the reporting and data collection.
- Esther R., --, Mid-Market (51-1000 emp.)
DrChrono by EverHealth.: We pay a lot of money for Drchrono and yet support is non-existent. There is a phone number but it forwards to a voicemail that obviously does not get checked as it is full and has been full for months.
- David L., Owner @ Giant Technology LLC, Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: Patient Engagement Software with IPC Systems Integration Features

G2 Patient Engagement software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the IPC Systems Integration features of different Patient Engagement software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Patient Engagement IPC Systems Integration software reviews are:

  • 36.7% of reviewers are from small businesses.
  • 43.3% of reviewers are from mid-market companies.
  • 20% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Patient Engagement software products that have IPC Systems Integration features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Patient Engagement Software with IPC Systems Integration Capabilities FAQs

What are the best Patient Engagement software products with IPC Systems Integration features according to users from enterprise businesses?

The Patient Engagement software products enterprise-level professionals rate the highest are NextGen Healthcare EHR (3.7 stars) and Artera (4.9 stars).

Which Patient Engagement software products with IPC Systems Integration features are the best according to mid-market business users?

The Patient Engagement software products mid-market business users rate the highest are NextGen Healthcare EHR (3.7 stars) and Artera (4.9 stars).

What do users in small businesses say are the top Patient Engagement software products with IPC Systems Integration capabilities?

The Patient Engagement software products users in small businesses rate the highest are NextGen Healthcare EHR (3.7 stars) and Artera (4.9 stars).

Market Segment Review Snippets: Patient Engagement Software with IPC Systems Integration Features

Business professionals share important information about Patient Engagement IPC Systems Integration software usability, features, pricing, and more. Read what these users have to say about the top-rated Patient Engagement software with IPC Systems Integration features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
NextGen Healthcare EHR: Nextgen was able to accomplish the necessary tasks before the Patient Portal Go Live in order to deliver the CCD, ADT and Appointment Data files. As well as helping to facilitate Direct.
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems,
NextGen Healthcare EHR: Nextgen was very slow to respond to our needs. They take forever just to assign a staff member to the issue.
- Matthew P., Vice President, Digital & Interactive Strategy at Community Health Systems, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
NextGen Healthcare EHR: Practice management module and scheduling module. I like the new feature about bidirectional connection with state immunizations registry.
- Ajit G., IT Support at Owensboro Medical Practice,
NextGen Healthcare EHR: NextGen can be complicated with hidden tools. It also isn't reliable.
- Crysty G., Healthcare Assistant- Planned Parenthood, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
NextGen Healthcare EHR: NexGen makes my job simple. Not only does it help with improving revenue cycle, it improves outcomes at less cost. I also like the Value-based care model utilized by NextGen Healthcare.
- Angelina M A., Mental Health Therapist at Hancock County Public Schools,
DrChrono by EverHealth.: processing time is too much and lot of steps involved
- Sandhya J., Clinical research data specialist lead at Keck Medicine of USC, Small-Business (50 or fewer emp.)