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Best Enterprise Outbound Call Tracking Software - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Outbound Call Tracking category.

In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Enterprise Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Enterprise Outbound Call Tracking Software Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
    • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
    • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Features
    71
    Helpful
    55
    Customer Support
    54
    Intuitive
    42
    Cons
    Missing Features
    47
    Learning Curve
    30
    Limited Features
    27
    Limitations
    25
    Poor Customer Support
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    9.0
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
  • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
  • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Features
71
Helpful
55
Customer Support
54
Intuitive
42
Cons
Missing Features
47
Learning Curve
30
Limited Features
27
Limitations
25
Poor Customer Support
21
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
9.0
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.6
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,862 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Helpful
    11
    Customer Support
    7
    Easy Setup
    7
    Features
    7
    Cons
    Call Issues
    4
    Email Issues
    4
    Call Limitations
    3
    Call Management Issues
    3
    Change Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revenue.io features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Personalization
    Average: 8.7
    9.3
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,405 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Helpful
11
Customer Support
7
Easy Setup
7
Features
7
Cons
Call Issues
4
Email Issues
4
Call Limitations
3
Call Management Issues
3
Change Management
3
Revenue.io features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.2
Personalization
Average: 8.7
9.3
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,405 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®

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(331)4.0 out of 5
View top Consulting Services for Marketo Sales Connect (formerly ToutApp)
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ToutApp is the leading provider of sales software that helps sales teams streamline communications to close more deals. ToutApp’s robust email tracking, templates and analytics help sales teams increa

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 56% Mid-Market
    • 30% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marketo Sales Connect (formerly ToutApp) features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Personalization
    Average: 8.7
    7.4
    Record Prospect Data
    Average: 8.8
    6.9
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    973,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42,285 employees on LinkedIn®
    Ownership
    NASDAQ:ADBE
Product Description
How are these determined?Information
This description is provided by the seller.

ToutApp is the leading provider of sales software that helps sales teams streamline communications to close more deals. ToutApp’s robust email tracking, templates and analytics help sales teams increa

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Internet
Market Segment
  • 56% Mid-Market
  • 30% Small-Business
Marketo Sales Connect (formerly ToutApp) features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.1
7.6
Personalization
Average: 8.7
7.4
Record Prospect Data
Average: 8.8
6.9
Information Locater
Average: 8.6
Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,290 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
(369)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is a dialing tool that allows users to call multiple prospects simultaneously, automates dialing, and integrates with existing CRM systems.
    • Users frequently mention the efficiency of Koncert in making high volume calls, its ease of use, and the AI feature that generates call summaries, leading to increased productivity and more booked meetings.
    • Users reported occasional technical glitches such as the tool crashing, difficulty in updating data, and a slight delay in call connection, as well as the inability to link more than one number to a contact.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    86
    Efficiency
    73
    Ease of Use
    66
    Lead Generation
    56
    Automation
    49
    Cons
    Call Issues
    49
    Dialer Issues
    37
    Delays
    25
    Connectivity Issues
    20
    Slow Loading
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is a dialing tool that allows users to call multiple prospects simultaneously, automates dialing, and integrates with existing CRM systems.
  • Users frequently mention the efficiency of Koncert in making high volume calls, its ease of use, and the AI feature that generates call summaries, leading to increased productivity and more booked meetings.
  • Users reported occasional technical glitches such as the tool crashing, difficulty in updating data, and a slight delay in call connection, as well as the inability to link more than one number to a contact.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
86
Efficiency
73
Ease of Use
66
Lead Generation
56
Automation
49
Cons
Call Issues
49
Dialer Issues
37
Delays
25
Connectivity Issues
20
Slow Loading
18
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.6
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
(1,180)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Aircall
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Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to

    Users
    • CEO
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aircall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Features
    94
    Call Recording
    92
    Simple
    68
    Customer Support
    61
    Cons
    Connection Issues
    57
    Missing Features
    50
    Call Issues
    44
    Dialer Issues
    39
    Poor Call Quality
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aircall features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Personalization
    Average: 8.7
    8.9
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,951 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    733 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to

Users
  • CEO
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 40% Mid-Market
Aircall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Features
94
Call Recording
92
Simple
68
Customer Support
61
Cons
Connection Issues
57
Missing Features
50
Call Issues
44
Dialer Issues
39
Poor Call Quality
28
Aircall features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.8
Personalization
Average: 8.7
8.9
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.6
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,951 Twitter followers
LinkedIn® Page
www.linkedin.com
733 employees on LinkedIn®
(1,243)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    291
    Calling Features
    131
    Helpful
    125
    Reliability
    123
    Features
    115
    Cons
    Call Issues
    120
    Connection Issues
    66
    Missing Features
    59
    Call Management
    44
    Dialer Issues
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Personalization
    Average: 8.7
    8.1
    Record Prospect Data
    Average: 8.8
    7.9
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 29% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
291
Calling Features
131
Helpful
125
Reliability
123
Features
115
Cons
Call Issues
120
Connection Issues
66
Missing Features
59
Call Management
44
Dialer Issues
41
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.0
Personalization
Average: 8.7
8.1
Record Prospect Data
Average: 8.8
7.9
Information Locater
Average: 8.6
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(191)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad Ai Sales Center empowers teams with a real-time, Ai-powered platform that automates routine tasks, streamlines coaching, and enables reps to close deals faster. With Dialpad Ai Sales, you can

    Users
    • Account Manager
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad AI is a communication tool that provides live call transcription, integration with CRM platforms, and AI-based analytics for sales and customer service operations.
    • Reviewers like the user-friendly interface, seamless integration with Salesforce, real-time insights, and the ability to streamline and enhance sales processes through AI-powered tools.
    • Reviewers experienced issues with limited reporting and dashboard features, occasional glitches in AI transcription, complex initial setup process, and difficulties with certain integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Sell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Helpful
    29
    Call Recording
    23
    AI Summary
    19
    Features
    17
    Cons
    Call Issues
    15
    Learning Curve
    12
    Missing Features
    12
    Recording Issues
    12
    Call Limitations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Sell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad Ai Sales Center empowers teams with a real-time, Ai-powered platform that automates routine tasks, streamlines coaching, and enables reps to close deals faster. With Dialpad Ai Sales, you can

Users
  • Account Manager
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad AI is a communication tool that provides live call transcription, integration with CRM platforms, and AI-based analytics for sales and customer service operations.
  • Reviewers like the user-friendly interface, seamless integration with Salesforce, real-time insights, and the ability to streamline and enhance sales processes through AI-powered tools.
  • Reviewers experienced issues with limited reporting and dashboard features, occasional glitches in AI transcription, complex initial setup process, and difficulties with certain integrations.
Dialpad Sell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Helpful
29
Call Recording
23
AI Summary
19
Features
17
Cons
Call Issues
15
Learning Curve
12
Missing Features
12
Recording Issues
12
Call Limitations
8
Dialpad Sell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.6
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
By Orum
(363)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Orum
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Orum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    44
    Ease of Use
    40
    Time-saving
    35
    Features
    28
    Customer Support
    24
    Cons
    Call Issues
    17
    Dialer Issues
    8
    Missing Features
    8
    Connection Issues
    6
    Dialer Limitations
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Orum features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Personalization
    Average: 8.7
    9.0
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Orum
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @OrumHQ
    203 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 33% Small-Business
Orum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
44
Ease of Use
40
Time-saving
35
Features
28
Customer Support
24
Cons
Call Issues
17
Dialer Issues
8
Missing Features
8
Connection Issues
6
Dialer Limitations
6
Orum features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Personalization
Average: 8.7
9.0
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.6
Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
203 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
(115)4.4 out of 5
View top Consulting Services for Natterbox
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Entry Level Price:Starting at $60.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 57% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    56
    Helpful
    48
    Ease of Use
    44
    Features
    32
    CRM Integration
    31
    Cons
    Missing Features
    18
    Limited Features
    17
    Call Issues
    15
    Learning Curve
    14
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Personalization
    Average: 8.7
    8.2
    Record Prospect Data
    Average: 8.8
    7.8
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 57% Mid-Market
  • 32% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
56
Helpful
48
Ease of Use
44
Features
32
CRM Integration
31
Cons
Missing Features
18
Limited Features
17
Call Issues
15
Learning Curve
14
Poor Customer Support
14
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Personalization
Average: 8.7
8.2
Record Prospect Data
Average: 8.8
7.8
Information Locater
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,552 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and c

    Users
    • Agent
    • Sales Representative
    Industries
    • Security and Investigations
    • Financial Services
    Market Segment
    • 79% Enterprise
    • 11% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gryphon.ai features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Personalization
    Average: 8.7
    7.9
    Record Prospect Data
    Average: 8.8
    7.4
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @GryphonNetworks
    4,161 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and c

Users
  • Agent
  • Sales Representative
Industries
  • Security and Investigations
  • Financial Services
Market Segment
  • 79% Enterprise
  • 11% Small-Business
Gryphon.ai features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
7.7
Personalization
Average: 8.7
7.9
Record Prospect Data
Average: 8.8
7.4
Information Locater
Average: 8.6
Seller Details
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,161 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 58% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    10
    Customer Support
    8
    Easy Implementation
    7
    Flexibility
    7
    Cons
    Integration Issues
    3
    Learning Curve
    3
    Training Deficiency
    3
    API Integration Issues
    2
    Change Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Personalization
    Average: 8.7
    7.8
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 58% Enterprise
  • 33% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
10
Customer Support
8
Easy Implementation
7
Flexibility
7
Cons
Integration Issues
3
Learning Curve
3
Training Deficiency
3
API Integration Issues
2
Change Management
2
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Personalization
Average: 8.7
7.8
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.6
Seller Details
Company Website
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
490 Twitter followers
LinkedIn® Page
www.linkedin.com
301 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At ConnectAndSell, we prioritize meaningful B2B sales conversations. Our mission is to revive the telephone as the ultimate sales tool. By combining it with our patented sales-acceleration platform, w

    Users
    • Business Development Representative
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConnectAndSell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    17
    Prospecting
    13
    Time-saving
    13
    CRM Integration
    10
    Cons
    Call Issues
    5
    Connection Issues
    5
    Delays
    5
    Slow Loading
    5
    System Delays
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectAndSell features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Personalization
    Average: 8.7
    8.4
    Record Prospect Data
    Average: 8.8
    7.9
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Los Gatos, California
    Twitter
    @ConnectAndSell
    1,666 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At ConnectAndSell, we prioritize meaningful B2B sales conversations. Our mission is to revive the telephone as the ultimate sales tool. By combining it with our patented sales-acceleration platform, w

Users
  • Business Development Representative
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 37% Small-Business
ConnectAndSell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
17
Prospecting
13
Time-saving
13
CRM Integration
10
Cons
Call Issues
5
Connection Issues
5
Delays
5
Slow Loading
5
System Delays
5
ConnectAndSell features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Personalization
Average: 8.7
8.4
Record Prospect Data
Average: 8.8
7.9
Information Locater
Average: 8.6
Seller Details
Company Website
Year Founded
2007
HQ Location
Los Gatos, California
Twitter
@ConnectAndSell
1,666 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
(660)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Outbound Call Tracking software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

    Users
    • Account Executive
    • Sr. BDR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FlashRev is an AI-driven platform designed for account-based prospecting, lead generation, and sales intelligence, providing features for managing campaigns, analytics, and customer relationship management.
    • Reviewers like FlashRev's automated engagement, personalized insights, intent-based features, and the ability to make global calls, with many noting its simplicity, effectiveness, and the positive impact on their revenue.
    • Users mentioned some issues with FlashRev, including the need for more frequent data updates, better integration with certain CRM systems, improvements in intent data accuracy, and more specific and highly targeted data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FlashIntel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    405
    Features
    386
    Helpful
    231
    Lead Generation
    219
    Automation
    181
    Cons
    Outdated Data
    98
    Inaccurate Data
    76
    Expensive
    75
    Outdated Information
    70
    Data Inaccuracy
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FlashIntel features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Personalization
    Average: 8.7
    9.1
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

Users
  • Account Executive
  • Sr. BDR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FlashRev is an AI-driven platform designed for account-based prospecting, lead generation, and sales intelligence, providing features for managing campaigns, analytics, and customer relationship management.
  • Reviewers like FlashRev's automated engagement, personalized insights, intent-based features, and the ability to make global calls, with many noting its simplicity, effectiveness, and the positive impact on their revenue.
  • Users mentioned some issues with FlashRev, including the need for more frequent data updates, better integration with certain CRM systems, improvements in intent data accuracy, and more specific and highly targeted data.
FlashIntel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
405
Features
386
Helpful
231
Lead Generation
219
Automation
181
Cons
Outdated Data
98
Inaccurate Data
76
Expensive
75
Outdated Information
70
Data Inaccuracy
67
FlashIntel features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.4
Personalization
Average: 8.7
9.1
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.6
Seller Details
Company Website
Year Founded
2022
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
(106)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Introducing the first Sales Process Optimization platform for Salesforce, no rep manual data entry required. Unlike sales tools which make it easier for reps to update CRM, Truly eliminates the need

    Users
    • Account Executive
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 57% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Truly features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Personalization
    Average: 8.7
    9.4
    Record Prospect Data
    Average: 8.8
    9.5
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Truly
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @truly_co
    250 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Introducing the first Sales Process Optimization platform for Salesforce, no rep manual data entry required. Unlike sales tools which make it easier for reps to update CRM, Truly eliminates the need

Users
  • Account Executive
Industries
  • Computer Software
  • Internet
Market Segment
  • 57% Mid-Market
  • 25% Small-Business
Truly features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.7
Personalization
Average: 8.7
9.4
Record Prospect Data
Average: 8.8
9.5
Information Locater
Average: 8.6
Seller Details
Seller
Truly
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@truly_co
250 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

    Users
    • Business Development Representative
    • Sales Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsideSales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Automation
    1
    Daily Use
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Missing Features
    2
    Poor Customer Support
    2
    Limited Features
    1
    Limited Functionality
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsideSales features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Personalization
    Average: 8.7
    8.8
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @InsideSales_PB
    20,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    (866) 549-0301
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

Users
  • Business Development Representative
  • Sales Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 36% Mid-Market
InsideSales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Automation
1
Daily Use
1
Ease of Use
1
Helpful
1
Cons
Missing Features
2
Poor Customer Support
2
Limited Features
1
Limited Functionality
1
Scheduling Issues
1
InsideSales features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Personalization
Average: 8.7
8.8
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Austin, TX
Twitter
@InsideSales_PB
20,407 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
(866) 549-0301