Best Software for 2025 is now live!

Best Enterprise Online Community Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Community Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Community Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Community Management category.

In addition to qualifying for inclusion in the Online Community Management Software category, to qualify for inclusion in the Enterprise Business Online Community Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All

11 Listings in Enterprise Online Community Management Software Available

(225)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Online Community Management software
View top Consulting Services for Gainsight Customer Communities
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Communities is a powerful, centralized community destination that brings your customers, resources, and products together. The all-in-one community empowers you to scale how you eng

    Users
    • Community Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Customer Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    21
    Features
    14
    Integrations
    14
    Easy Setup
    11
    Cons
    Missing Features
    14
    Limited Customization
    6
    Event Management
    5
    Inadequate Analytics
    5
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Customer Communities features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.5
    8.1
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Communities is a powerful, centralized community destination that brings your customers, resources, and products together. The all-in-one community empowers you to scale how you eng

Users
  • Community Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 23% Enterprise
Gainsight Customer Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
21
Features
14
Integrations
14
Easy Setup
11
Cons
Missing Features
14
Limited Customization
6
Event Management
5
Inadequate Analytics
5
Poor Interface Design
4
Gainsight Customer Communities features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.5
8.1
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,419 Twitter followers
LinkedIn® Page
www.linkedin.com
1,115 employees on LinkedIn®
(1,014)4.6 out of 5
11th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

    Users
    • Executive Director
    • Graphics Designer
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Webex Webinars is a platform that allows users to connect with a larger audience beyond geographical limitations, offering features like polls, Q&A sessions, chat, emoji reactions, and screen sharing.
    • Users frequently mention the platform's ease of use, high-quality video and sound, interactive features, and the ability to host both in-person and virtual events, enhancing engagement with participants and maximizing return on marketing efforts.
    • Users experienced issues with the platform's frequency of use, such as audio or video issues, poor connection, platform glitches, and a complex integration process with CRM and marketing automation systems, which can disrupt the flow of the webinar and pose difficulties for non tech-savvy users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Events & Webinars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Webinars
    134
    Event Management
    97
    Attendee Management
    87
    Customer Support
    87
    Cons
    Missing Features
    53
    Limited Customization
    35
    Event Management
    33
    Limited Features
    29
    Poor Connectivity
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Events & Webinars features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.5
    9.0
    All-in-one Dashboard
    Average: 8.5
    9.0
    Customer Engagement
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

Users
  • Executive Director
  • Graphics Designer
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Webex Webinars is a platform that allows users to connect with a larger audience beyond geographical limitations, offering features like polls, Q&A sessions, chat, emoji reactions, and screen sharing.
  • Users frequently mention the platform's ease of use, high-quality video and sound, interactive features, and the ability to host both in-person and virtual events, enhancing engagement with participants and maximizing return on marketing efforts.
  • Users experienced issues with the platform's frequency of use, such as audio or video issues, poor connection, platform glitches, and a complex integration process with CRM and marketing automation systems, which can disrupt the flow of the webinar and pose difficulties for non tech-savvy users.
Webex Events & Webinars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Webinars
134
Event Management
97
Attendee Management
87
Customer Support
87
Cons
Missing Features
53
Limited Customization
35
Event Management
33
Limited Features
29
Poor Connectivity
24
Webex Events & Webinars features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.5
9.0
All-in-one Dashboard
Average: 8.5
9.0
Customer Engagement
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(100)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We

    Users
    • Community Moderator
    Industries
    • Online Media
    • Newspapers
    Market Segment
    • 62% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Viafoura Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    17
    Features
    17
    User Interaction
    15
    Attendee Engagement
    10
    Cons
    Poor Interface Design
    5
    Technical Glitches
    5
    Inadequate Analytics
    4
    Content Management
    3
    Poor Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Viafoura features and usability ratings that predict user satisfaction
    9.0
    Qualitative Solutions
    Average: 8.5
    8.3
    All-in-one Dashboard
    Average: 8.5
    8.9
    Customer Engagement
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Viafoura
    Company Website
    Year Founded
    2012
    HQ Location
    Toronto, Ontario
    Twitter
    @viafoura
    1,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We

Users
  • Community Moderator
Industries
  • Online Media
  • Newspapers
Market Segment
  • 62% Mid-Market
  • 24% Enterprise
Viafoura Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
17
Features
17
User Interaction
15
Attendee Engagement
10
Cons
Poor Interface Design
5
Technical Glitches
5
Inadequate Analytics
4
Content Management
3
Poor Navigation
3
Viafoura features and usability ratings that predict user satisfaction
9.0
Qualitative Solutions
Average: 8.5
8.3
All-in-one Dashboard
Average: 8.5
8.9
Customer Engagement
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Viafoura
Company Website
Year Founded
2012
HQ Location
Toronto, Ontario
Twitter
@viafoura
1,831 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
(396)4.4 out of 5
View top Consulting Services for Influitive
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more.

    Users
    • Customer Marketing Manager
    • Customer Advocacy Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Influitive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Community Engagement
    6
    Customer Support
    6
    Ease of Use
    6
    Engagement
    6
    Gamification
    6
    Cons
    Missing Features
    4
    Communication Delays
    3
    Limited Customization
    3
    Complexity
    2
    Content Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Influitive features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.5
    8.0
    All-in-one Dashboard
    Average: 8.5
    8.7
    Customer Engagement
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Alpharetta, GA
    Twitter
    @JigsawInteract
    2,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more.

Users
  • Customer Marketing Manager
  • Customer Advocacy Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 42% Enterprise
Influitive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Community Engagement
6
Customer Support
6
Ease of Use
6
Engagement
6
Gamification
6
Cons
Missing Features
4
Communication Delays
3
Limited Customization
3
Complexity
2
Content Management Issues
2
Influitive features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.5
8.0
All-in-one Dashboard
Average: 8.5
8.7
Customer Engagement
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2008
HQ Location
Alpharetta, GA
Twitter
@JigsawInteract
2,065 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Khoros Communities is software to build an enterprise-class online community and scale engagement. Organizations can host a vibrant space where customers can find answers, develop expertise, share exp

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Khoros Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    8
    Features
    6
    Simple
    6
    Intuitive
    5
    Cons
    Expensive
    4
    Bugs
    3
    Performance Issues
    3
    Slow Loading
    3
    Content Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Khoros Communities features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.5
    7.8
    All-in-one Dashboard
    Average: 8.5
    8.5
    Customer Engagement
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Khoros
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    1,200 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Khoros Communities is software to build an enterprise-class online community and scale engagement. Organizations can host a vibrant space where customers can find answers, develop expertise, share exp

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 29% Mid-Market
Khoros Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
8
Features
6
Simple
6
Intuitive
5
Cons
Expensive
4
Bugs
3
Performance Issues
3
Slow Loading
3
Content Management
2
Khoros Communities features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.5
7.8
All-in-one Dashboard
Average: 8.5
8.5
Customer Engagement
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Khoros
Company Website
Year Founded
2019
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
1,200 employees on LinkedIn®
(145)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 62% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hivebrite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    28
    Ease of Use
    17
    Features
    14
    Customizability
    12
    Experience
    11
    Cons
    Limited Customization
    8
    Missing Features
    6
    Bugs
    5
    Integration Issues
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hivebrite features and usability ratings that predict user satisfaction
    7.6
    Qualitative Solutions
    Average: 8.5
    7.9
    All-in-one Dashboard
    Average: 8.5
    7.6
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hivebrite
    Company Website
    Year Founded
    2015
    HQ Location
    Paris, France
    Twitter
    @hivebrite
    1,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

Users
No information available
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 62% Small-Business
  • 24% Mid-Market
Hivebrite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
28
Ease of Use
17
Features
14
Customizability
12
Experience
11
Cons
Limited Customization
8
Missing Features
6
Bugs
5
Integration Issues
4
Expensive
3
Hivebrite features and usability ratings that predict user satisfaction
7.6
Qualitative Solutions
Average: 8.5
7.9
All-in-one Dashboard
Average: 8.5
7.6
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Hivebrite
Company Website
Year Founded
2015
HQ Location
Paris, France
Twitter
@hivebrite
1,117 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

    Users
    No information available
    Industries
    • Computer Software
    • Entertainment
    Market Segment
    • 42% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discourse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Intuitive
    2
    Knowledge Sharing
    2
    User Interaction
    2
    Customizability
    1
    Cons
    Content Management
    1
    Data Loss
    1
    Expensive
    1
    Irrelevant Content
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discourse features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.5
    8.6
    All-in-one Dashboard
    Average: 8.5
    8.7
    Customer Engagement
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Discourse
    Year Founded
    2012
    HQ Location
    El Cerrito, CA
    Twitter
    @discourse
    12,057 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

Users
No information available
Industries
  • Computer Software
  • Entertainment
Market Segment
  • 42% Small-Business
  • 39% Mid-Market
Discourse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Intuitive
2
Knowledge Sharing
2
User Interaction
2
Customizability
1
Cons
Content Management
1
Data Loss
1
Expensive
1
Irrelevant Content
1
Notification Issues
1
Discourse features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.5
8.6
All-in-one Dashboard
Average: 8.5
8.7
Customer Engagement
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Discourse
Year Founded
2012
HQ Location
El Cerrito, CA
Twitter
@discourse
12,057 Twitter followers
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
(107)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    16
    Easy Setup
    13
    Customer Support
    12
    Customization
    11
    Cons
    Missing Features
    8
    Limited Features
    4
    Expensive
    3
    Mobile Compatibility
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bettermode features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.5
    8.6
    All-in-one Dashboard
    Average: 8.5
    9.0
    Customer Engagement
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,264 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 25% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
16
Easy Setup
13
Customer Support
12
Customization
11
Cons
Missing Features
8
Limited Features
4
Expensive
3
Mobile Compatibility
3
Poor Customer Support
3
Bettermode features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.5
8.6
All-in-one Dashboard
Average: 8.5
9.0
Customer Engagement
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,264 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(419)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Higher Logic Thrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Features
    5
    Customer Engagement
    4
    Engagement Efficiency
    3
    Cons
    Integration Issues
    4
    Learning Curve
    3
    Poor Customer Support
    3
    Limited Customization
    2
    API Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Higher Logic Thrive features and usability ratings that predict user satisfaction
    7.5
    Qualitative Solutions
    Average: 8.5
    7.2
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Arlington, VA
    Twitter
    @HigherLogic
    3,652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    308 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Higher Logic Thrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Features
5
Customer Engagement
4
Engagement Efficiency
3
Cons
Integration Issues
4
Learning Curve
3
Poor Customer Support
3
Limited Customization
2
API Issues
1
Higher Logic Thrive features and usability ratings that predict user satisfaction
7.5
Qualitative Solutions
Average: 8.5
7.2
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2007
HQ Location
Arlington, VA
Twitter
@HigherLogic
3,652 Twitter followers
LinkedIn® Page
www.linkedin.com
308 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

    Users
    No information available
    Industries
    • Financial Services
    • Investment Management
    Market Segment
    • 63% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rungway features and usability ratings that predict user satisfaction
    10.0
    Qualitative Solutions
    Average: 8.5
    9.2
    All-in-one Dashboard
    Average: 8.5
    10.0
    Customer Engagement
    Average: 8.7
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rungway
    Year Founded
    2016
    HQ Location
    London, GB
    Twitter
    @rungway
    687 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

Users
No information available
Industries
  • Financial Services
  • Investment Management
Market Segment
  • 63% Enterprise
  • 32% Mid-Market
Rungway features and usability ratings that predict user satisfaction
10.0
Qualitative Solutions
Average: 8.5
9.2
All-in-one Dashboard
Average: 8.5
10.0
Customer Engagement
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Rungway
Year Founded
2016
HQ Location
London, GB
Twitter
@rungway
687 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
By Forj
(80)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpos

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 55% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forj features and usability ratings that predict user satisfaction
    8.8
    Qualitative Solutions
    Average: 8.5
    7.9
    All-in-one Dashboard
    Average: 8.5
    8.7
    Customer Engagement
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forj
    Year Founded
    2020
    HQ Location
    Milwaukee, WI
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpos

Users
No information available
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 55% Small-Business
  • 30% Mid-Market
Forj features and usability ratings that predict user satisfaction
8.8
Qualitative Solutions
Average: 8.5
7.9
All-in-one Dashboard
Average: 8.5
8.7
Customer Engagement
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Forj
Year Founded
2020
HQ Location
Milwaukee, WI
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®