The Top 20 Online Backup Software

Check out this list of the top Online Backup Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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IDrive Online and SaaS Backup, Object Storage e2

Overall Satisfaction Score

Top Industries of Reviewers:

Photography

30%

Information Technology and Services

29%

Computer Software

26%

Computer & Network Security

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 9.5

9.3

NinjaOne

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer & Network Security

30%

Hospital & Health Care

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.5

9.4

Druva Data Security Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

22%

Manufacturing

19%

Hospital & Health Care

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.5

9.7

CrashPlan Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Real Estate

35%

Automotive

16%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

10.0

Datto SIRIS

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

71%

Computer & Network Security

21%

Consulting

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 9.5

9.5

C2 Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Photography

22%

Computer Software

22%

Computer Hardware

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.8

NAKIVO Backup & Replication

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Computer Software

17%

Computer & Network Security

17%

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.6

Veeam Data Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Government Administration

14%

Hospital & Health Care

13%

Computer & Network Security

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.5

9.2

BackBox

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Computer & Network Security

28%

Financial Services

17%

Telecommunications

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.5

9.5

#10

Pulseway

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer & Network Security

38%

Information Services

13%

Consulting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.5

9.5

#11

Cove Data Protection

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

67%

Computer & Network Security

27%

Computer Networking

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 9.5

9.3

#12

SimpleBackups

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Banking

22%

Higher Education

22%

Marketing and Advertising

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.1

#13

Magnus Box

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer & Network Security

27%

Hospital & Health Care

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.5

9.7

#14

365 Total Backup (formerly Altaro Office 365 Backup for MSPs)

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

54%

Computer & Network Security

29%

Construction

Real Estate

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.5

9.7

#15

CyberSentriq

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

20%

Primary/Secondary Education

13%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.5

9.2

#16

ProBackup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

39%

Non-Profit Organization Management

28%

Information Technology and Services

17%

Consulting

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.5

9.3

#17

Oracle Database Backup Service

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Financial Services

27%

Computer Software

18%

Banking

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

8.6

Ease of Admin

Average: 9.5

9.9

#18

Tresorit

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Non-Profit Organization Management

23%

Hospital & Health Care

16%

Financial Services

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.0

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 9.5

9.4

#19

MSP360 Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer & Network Security

18%

Computer Software

17%

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 9.5

9.1

#20

Bacula Enterprise

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

33%

Military

27%

Telecommunications

27%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

8.6

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.5

9.1