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C2 Backup Reviews & Product Details

C2 Backup Overview

What is C2 Backup?

C2 Backup is Synology’s cloud-based backup service, designed to keep every piece of your personal data safe and offer you an easy-to-handle backup solution. ‧ All-in-one backup solution for both Mac and Windows devices Back up your Windows PCs, MAC devices, and Microsoft OneDrive data to the cloud and never lose a file again. ‧ Manage backups with ease and flexibility C2 Backup keeps all your data safe by protecting your device entirely, from software to tools you use every day, files, folders, and even external drives when you plug them into your PC. Users are also able to configure backup schedule and retention policies based on individual requirements and restore preferences. ‧ Multiple recovery methods available C2 Backup offers flexible recovery options when restoring your main PC or new devices. You can restore exactly what you need, from entire bare-metal recovery to individual files and folders. ‧ Your data is protected with our military-grade data protection C2 Backup can securely and efficiently back up Windows devices and Microsoft 365 data from a signle console. The solution is equipped with private key protection, client-side AES 256-bit encryption, and high data resiliency (servers with 99.999999999% data durability) to keep your data fully protected.

C2 Backup Details
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Product Description

C2 Backup is Synology’s all-new cloud-based backup service that is designed to keep every piece of your personal data safe, while also streamlining the backup process to boost backup efficiency. C2 Backup keeps all your data safe by protecting your device completely, from software to tools you use every day, files, folders, and even external drives when you plug them into your PC. C2 Backup also offers flexible recovery options when restoring your main PC or new devices. The solution is equipped with private key protection, client-side AES 256-bit encryption, and high data resiliency (servers with 99.999999999% data durability) to keep your data fully protected.


Seller Details
Year Founded
2000
HQ Location
New Taipei City , TW
Twitter
@Synology
69,311 Twitter followers
LinkedIn® Page
www.linkedin.com
967 employees on LinkedIn®
Description

Founded in 2000, Synology has over six million installations, hundreds of channel partners, and six branches across the globe. Synology develops high-performance, reliable, versatile, and environmentally-friendly NAS servers, surveillance solutions, and routers.


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Recent C2 Backup Reviews

PC
Pedro C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great solution for Synology but could be improved"
C2 backup is fast, efficient, easy to install and use but most of all has the outstanding Synology technical support behind it.
Imre B.
IB
Imre B.Small-Business (50 or fewer emp.)
5.0 out of 5
"I can only recommend"
It is easy to use, does its job nicely in the background and is an excellent choice for the price.
LB
Larry B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Capable Cloud Backup for PC and Mac"
The interface is common for both PC and Mac. I am also able to create specific backups and retain those by locking them.
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C2 Backup Media

C2 Backup Demo - Restore what you need by scrolling the version timeline
C2 Backup offers multiple recovery options, adding flexibility to your restoration tasks. You can choose to restore what you need ranging from the entire device, folders, to a single file. You can also restore files that dates back to certain versions by browsing the version list.
C2 Backup Demo - Backup activity portal
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28 C2 Backup Reviews

4.6 out of 5
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28 C2 Backup Reviews
4.6 out of 5
28 C2 Backup Reviews
4.6 out of 5

C2 Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for C2 BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PC
Managing Partner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

C2 backup is fast, efficient, easy to install and use but most of all has the outstanding Synology technical support behind it. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

The "Indiidual" is limited to 5TB (my personal Mac has more than that to backup) and uses Mac OS' snapshot feature that requires a significant amount of free disk space. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

C2 Backup is now my proimary solution for disaster recovery for workstation-based data and also convenient for individual file recovery. Review collected by and hosted on G2.com.

Imre B.
IB
Project Management Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about C2 Backup?

It is easy to use, does its job nicely in the background and is an excellent choice for the price. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

There is no such thing, I am very satisfied with it. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

We use a NAS as a file server and it solves our daily backup. Review collected by and hosted on G2.com.

Paul M.
PM
Head, CTC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

To back up our family NAS in the Cloud, I researched many possible solutions, but I found most too complicated (to set up or understand the financial price plan). With Synology C2 backing up is easy: it's fully integrated with Synology Hyber Backup, so Synolog-easy to set up. Moreover, the price plan is straightforward: a monthly/annual fee, and I never had to worry about TBs being uploaded or stored. That's the most crucial aspect: backing up your data has become so easy that I forget that all my most important data is safe. This brings me to the other advantage of C2: We've been trusting our data for over a decade to Synology NASs. I'm confident that our data is stored reliably in the Synology Cloud. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

The only dislike is that I've been fortunate enough not having to rely on the backup restore functionality from Synology C2. I fear the day that my Synology NAS will be utterly destroyed and that I will have to buy a new one to restore our data from the C2 Cloud. Another feature I didn't like with other Cloud backup solutions is the complicated way to store and keep keys to identify yourself in their Cloud for such disasters. With Synology C2 Cloud, I'm slightly more confident that I will be able to identify myself through my Synology account and restore my data. I worry about that day, but I haven't found a way to simulate that scenario safely. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

My backup strategy consists of backing up daily the most critical personal data from my current Synology NAS to my previous Synology NAS. However, both are still located in the same place. Synology C2 Cloud offers me the possibility of backing up the same data daily to the remote C2 Cloud. With this double backup location, I hope to store my data safely. Review collected by and hosted on G2.com.

ID
Electrical engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about C2 Backup?

The software is very intuitive and doesn't require any handling after installation. It is very convenient to automatically backup other computers in my group. I manage to backup their computers without asking them to do anything; the software does it all in the background.

I can easily see from the dashboard which computer has a backup and on which date.

Also, the backup trigger settings are helpful and contain many options. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

The software requires a very high upload speed to completely backup in a reasonable time. If in some places you do not have high-speed internet, the software will use all the available bandwidth and you will not be able even to surf the web.

Also, the program doesn't have the option to buy 1TB of space, and you can choose only 500GB at a reasonable price or 2TB at a high price. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

This service is helping me backup the entire group computers automatically on a weekly basis, in the background. They do not even know the process is happening and can not mess with it by mistake, so I can be sure everything is working flawlessly. Review collected by and hosted on G2.com.

Brian R.
BR
Senior Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

I've been using C2 Backup on my NAS for a few years now. It was simple to set up, and reasonably priced. I have multiple jobs scheduled to back up specific folders and app data each night.

There are different ways that I can be notified of backup success or failure, and I just have it set to notify me of a failure, which, I can probably count on one hand the number of failed backups since I began using it. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

I think there should be a branded C2 app available in DSM... You actually have to set up C2 through a seemingly unrelated module. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

I love the peace of mind to know that not only is my data backed up via RAID on the NAS itself, but also that my most critical data is also encrypted on C2. Plus, I appreciate the notifications I receive. Review collected by and hosted on G2.com.

JL
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

Intuitive interface, C2 Backup is easy to set and use, bringing information to manage the daily backup deal.

The full backup of 7,3 TB data was done in a week, restoring my sleep nights!

Incremental backup is on its way daily, so I'm very comfortable recommending this solution! Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

Nothing at all at this time...

Maybe a more user-friendly interface to manage backup restore, but nothing serious to change...

I can say I'm fully satisfied at this time! Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

Before buying Synology NAS, we didn't have a complete backup, so C2 Backup was a fast solution to a massive leak of security and business continuity.

Now we have a second Synology NAS to replicate data from the primary one, so we have three instances of the company files. Review collected by and hosted on G2.com.

Carlos H.
CH
CIO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

The best thing of C2 is its ease of use and realiabity. I had an issue and service support worked to fix it in a few hours. Very greateful for all the service and functions of C2. Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

I would like to pay for what I use, not for the spare storage I'm not using. If I erase or optimize my storage I have to change plans. I would be more willing to pay ony for what I use. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

C2 Backup helps me solve the external backup storage in cloud service. Easy to use, reliable and fast for upload and download. We develop tests once every 3 months and storage is as expected with the timing and ease. Great to work with. Review collected by and hosted on G2.com.

AJ
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

C2 Backup is one part of the C2 offerings, but you can pick and choose which components you want without requiring the others:

C2 Password

C2 Backup

C2 Transfer

C2 Identity

C2 Storage

Synology have three regions you can choose from for C2 Backup: Europe – Frankfurt, North America – Seattle, and APAC Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

I don't have any dislikes, I have been using the services for years and will never look back. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

C2 Backup, with many options, I use C@ for O365, protection of mobile, laptops, Hyper-V, Website and more. Security of data is the most, and the support given by Synology is perfect. Review collected by and hosted on G2.com.

SS
Software Engineer and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

I love C2 Backup's baremetal backup. I can just backup my pc in a click, and if I'd wanted to, I also can restore it to any given version at any time. Like my whole PC. It's just awesome! Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

I think it should have an option where I can specify specific folders to back up too, not just volumes/ the whole system. I think that's pretty annoying in it, but other than that I love it! Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

It takes a lot less time to back up a lot of computers with it. I just buy the licenses, apply some backup policies to different computers and that's all! Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about C2 Backup?

The c2 backup service by Synology is simple to set up and easy to understand, unlike other cloud providers with complex pricing structures. Restore and recovery process is simple ans not complex. The only thing is the limit of 1tb for the basic account which in this day and age is quite low for a backup solution! Review collected by and hosted on G2.com.

What do you dislike about C2 Backup?

Limit of 1tb on the basic backup option. Given the most simple NAS devices are likely to hold more than 1tb this seems a bit of an omission! Pricing for 1tb is not as competitive as other options. Review collected by and hosted on G2.com.

What problems is C2 Backup solving and how is that benefiting you?

Provides assurance in backup of important data in a 1,2,3 backup solution. C2 provides the simple remote cloud option in case of total disaster. Whilst never having to had compete a total restore, restoring of selected data has been easy and fast Review collected by and hosted on G2.com.