Best Office 365 Management Tools

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Office 365 management tools help businesses gain visibility and insights into their Microsoft Office 365 suite, which includes Microsoft Word, Excel, and PowerPoint, as well as other email, file storage, and mobile app solutions. Overall, Office 365 is typically used to improve productivity, communication, and organization.

Office 365 management tools help monitor and resolve a variety of issues within Office 365, such as service outages, and are primarily used by IT professionals. Features such as network monitoring, workload monitoring, and latency tests are typically offered within a management platform. In addition to the many monitoring features, Office 365 management solutions assist with granular administrative tasks such as setting up employee devices, granting user permissions, and setting up alerts for critical tasks.

Businesses often leverage Office 365 management software because it contains tools that are more robust than those included within Office 365. Reporting features in particular offer users deep key insights into the organization and products included in the business’ Office 365 setup. The reports are granular and provisioned with information that assists with operational efficiency.

For businesses that are debating whether Office 365 Management would be useful, hiring a Microsoft Office 365 consulting provider may help provide additional insight.

To qualify for inclusion in the Office 365 Management category, a product must:

Provide Office 365 management capabilities that help manage licensing, user permissions, and other administrative tasks
Offer preconfigured reporting capabilities related to all Office 365-implemented products, such as client usage data, email message sizes, and storage usage information
Provide administrative auditing capabilities and real-time alerting features
Include Office 365 monitoring that includes potential outages, product health monitoring, and granular incident reports

Best Office 365 Management Tools At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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47 Listings in Office 365 Management Available
(188)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Office 365 Management software
View top Consulting Services for Veeam Data Cloud for Microsoft 365
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Veeam Data Cloud for Microsoft 365 – now powered with Microsoft 365 Backup Storage – is a backup service providing comprehensive data protection and data recovery for Microsoft Exchange, SharePoint, O

    Users
    • IT Manager
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Veeam Data Cloud for Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Restore Functionality
    23
    Easy Restore
    22
    Backup Solutions
    21
    Easy Setup
    12
    Cons
    Expensive
    11
    Lack of Backup
    10
    Backup Issues
    8
    Difficult Setup
    8
    Licensing Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Veeam Data Cloud for Microsoft 365 features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Management
    Average: 8.8
    8.4
    Storage Insights
    Average: 8.3
    8.5
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    52,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,902 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Veeam Data Cloud for Microsoft 365 – now powered with Microsoft 365 Backup Storage – is a backup service providing comprehensive data protection and data recovery for Microsoft Exchange, SharePoint, O

Users
  • IT Manager
  • System Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Mid-Market
  • 26% Small-Business
Veeam Data Cloud for Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Restore Functionality
23
Easy Restore
22
Backup Solutions
21
Easy Setup
12
Cons
Expensive
11
Lack of Backup
10
Backup Issues
8
Difficult Setup
8
Licensing Issues
4
Veeam Data Cloud for Microsoft 365 features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Management
Average: 8.8
8.4
Storage Insights
Average: 8.3
8.5
Bulk User Management
Average: 9.0
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
52,418 Twitter followers
LinkedIn® Page
www.linkedin.com
5,902 employees on LinkedIn®
(101)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Office 365 Management software
Save to My Lists
Entry Level Price:Starting at $2.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CoreView offers an end-to-end governance, security, and administration solution that stretches across the whole Microsoft 365 ecosystem--from your tenant level configurations, right up to your most cr

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 54% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CoreView Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Automation
    11
    Customer Support
    9
    Customization
    7
    Time-saving
    7
    Cons
    Navigation Issues
    7
    System Delays
    7
    Steep Learning Curve
    6
    Insufficient Information
    4
    Insufficient Training
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CoreView features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Management
    Average: 8.8
    8.4
    Storage Insights
    Average: 8.3
    9.1
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CoreView
    Company Website
    Year Founded
    2014
    HQ Location
    Washington, DC
    Twitter
    @CoreViewHQ
    839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    157 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CoreView offers an end-to-end governance, security, and administration solution that stretches across the whole Microsoft 365 ecosystem--from your tenant level configurations, right up to your most cr

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 54% Enterprise
  • 33% Mid-Market
CoreView Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Automation
11
Customer Support
9
Customization
7
Time-saving
7
Cons
Navigation Issues
7
System Delays
7
Steep Learning Curve
6
Insufficient Information
4
Insufficient Training
4
CoreView features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Management
Average: 8.8
8.4
Storage Insights
Average: 8.3
9.1
Bulk User Management
Average: 9.0
Seller Details
Seller
CoreView
Company Website
Year Founded
2014
HQ Location
Washington, DC
Twitter
@CoreViewHQ
839 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®

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(79)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Office 365 Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash the full potential of your M365 environment with Orchestry! Our platform provides unparalleled predictive insights and automated governance, ensuring a secure, efficient, and AI-ready works

    Users
    • Senior Consultant
    Industries
    • Information Technology and Services
    • Consulting
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Orchestry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Product Quality
    3
    Customer Support
    2
    Functionality
    2
    Reporting
    2
    Cons
    Learning Curve
    2
    Poor Support Services
    2
    Steep Learning Curve
    2
    Complex Usability
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Orchestry features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Management
    Average: 8.8
    9.1
    Storage Insights
    Average: 8.3
    9.3
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Vancouver, British Columbia
    Twitter
    @OrchestrySoft
    438 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash the full potential of your M365 environment with Orchestry! Our platform provides unparalleled predictive insights and automated governance, ensuring a secure, efficient, and AI-ready works

Users
  • Senior Consultant
Industries
  • Information Technology and Services
  • Consulting
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
Orchestry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Product Quality
3
Customer Support
2
Functionality
2
Reporting
2
Cons
Learning Curve
2
Poor Support Services
2
Steep Learning Curve
2
Complex Usability
1
Expensive
1
Orchestry features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Management
Average: 8.8
9.1
Storage Insights
Average: 8.3
9.3
Bulk User Management
Average: 9.0
Seller Details
Company Website
Year Founded
2020
HQ Location
Vancouver, British Columbia
Twitter
@OrchestrySoft
438 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
(106)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Office 365 Management software
Save to My Lists
Entry Level Price:Starting at $1,995.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShareGate is an out-of-the-box Microsoft 365 migration and governance solution that keeps your migration projects on track while preserving data integrity, security, and environment hygiene. With Shar

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 67% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ShareGate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Migration Ease
    20
    Customer Support
    10
    Implementation Ease
    4
    Reporting
    4
    Cons
    Lacking Features
    5
    Information Deficiency
    4
    Poor Customer Support
    4
    Process Delays
    3
    Slow Migration
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShareGate features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Management
    Average: 8.8
    8.4
    Storage Insights
    Average: 8.3
    8.6
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workleap
    Company Website
    Year Founded
    2006
    HQ Location
    Montréal, Québec, Canada
    Twitter
    @WorkleapHQ
    1,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    446 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShareGate is an out-of-the-box Microsoft 365 migration and governance solution that keeps your migration projects on track while preserving data integrity, security, and environment hygiene. With Shar

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 67% Enterprise
  • 23% Mid-Market
ShareGate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Migration Ease
20
Customer Support
10
Implementation Ease
4
Reporting
4
Cons
Lacking Features
5
Information Deficiency
4
Poor Customer Support
4
Process Delays
3
Slow Migration
3
ShareGate features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.9
Management
Average: 8.8
8.4
Storage Insights
Average: 8.3
8.6
Bulk User Management
Average: 9.0
Seller Details
Seller
Workleap
Company Website
Year Founded
2006
HQ Location
Montréal, Québec, Canada
Twitter
@WorkleapHQ
1,150 Twitter followers
LinkedIn® Page
www.linkedin.com
446 employees on LinkedIn®
(37)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Office 365 Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nira is a Data Access Governance platform that helps companies protect their Google Workspace and Microsoft 365 documents from unauthorized access. The platform provides complete visibility into who

    Users
    No information available
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 86% Mid-Market
    • 8% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    14
    Data Protection
    13
    Google Workspace Integration
    12
    Security
    12
    Cons
    Access Limitations
    8
    Poor Interface Design
    5
    User Difficulty
    5
    Access Control
    4
    Lack of Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nira features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nira
    Company Website
    Year Founded
    2021
    HQ Location
    Redwood City, CA
    Twitter
    @niradotcom
    1,106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nira is a Data Access Governance platform that helps companies protect their Google Workspace and Microsoft 365 documents from unauthorized access. The platform provides complete visibility into who

Users
No information available
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 86% Mid-Market
  • 8% Enterprise
Nira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
14
Data Protection
13
Google Workspace Integration
12
Security
12
Cons
Access Limitations
8
Poor Interface Design
5
User Difficulty
5
Access Control
4
Lack of Features
4
Nira features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Nira
Company Website
Year Founded
2021
HQ Location
Redwood City, CA
Twitter
@niradotcom
1,106 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(189)4.2 out of 5
Optimized for quick response
7th Easiest To Use in Office 365 Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reliable, automated, secure Microsoft 365 and Google Workspace backup from the cloud-to-cloud experts who started it all. Backupify makes it easy to recover emails, files, sites and Teams from all fo

    Users
    • IT Manager
    • Director of IT
    Industries
    • Information Technology and Services
    • Primary/Secondary Education
    Market Segment
    • 61% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Backupify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Easy Setup
    10
    Backup Frequency
    9
    Product Quality
    7
    Reliability
    7
    Cons
    Lack of Backup
    6
    Poor Interface Design
    6
    Backup Issues
    5
    Poor Customer Support
    5
    Restoration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Backupify features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Management
    Average: 8.8
    7.7
    Storage Insights
    Average: 8.3
    7.5
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,684 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reliable, automated, secure Microsoft 365 and Google Workspace backup from the cloud-to-cloud experts who started it all. Backupify makes it easy to recover emails, files, sites and Teams from all fo

Users
  • IT Manager
  • Director of IT
Industries
  • Information Technology and Services
  • Primary/Secondary Education
Market Segment
  • 61% Mid-Market
  • 29% Small-Business
Backupify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Easy Setup
10
Backup Frequency
9
Product Quality
7
Reliability
7
Cons
Lack of Backup
6
Poor Interface Design
6
Backup Issues
5
Poor Customer Support
5
Restoration Issues
5
Backupify features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
7.8
Management
Average: 8.8
7.7
Storage Insights
Average: 8.3
7.5
Bulk User Management
Average: 9.0
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(31)4.5 out of 5
8th Easiest To Use in Office 365 Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reliable, Secure Protection for Cloud Applications Datto SaaS Protection is a cloud-to-cloud backup solution that offers comprehensive backup and recovery for critical cloud data in Microsoft 365 and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datto SaaS Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    2
    Restore Functionality
    2
    Affordable
    1
    Ease of Use
    1
    Easy Recovery
    1
    Cons
    Error Management
    2
    Lack of Backup
    2
    Poor Customer Support
    1
    Slow Backups
    1
    Troubleshooting Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto SaaS Protection features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Management
    Average: 8.8
    7.3
    Storage Insights
    Average: 8.3
    8.7
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,684 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reliable, Secure Protection for Cloud Applications Datto SaaS Protection is a cloud-to-cloud backup solution that offers comprehensive backup and recovery for critical cloud data in Microsoft 365 and

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
Datto SaaS Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
2
Restore Functionality
2
Affordable
1
Ease of Use
1
Easy Recovery
1
Cons
Error Management
2
Lack of Backup
2
Poor Customer Support
1
Slow Backups
1
Troubleshooting Issues
1
Datto SaaS Protection features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.3
Management
Average: 8.8
7.3
Storage Insights
Average: 8.3
8.7
Bulk User Management
Average: 9.0
Seller Details
Seller
Kaseya
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(32)4.7 out of 5
3rd Easiest To Use in Office 365 Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BindTuning is a leading provider of Governance, Provisioning, and Intranet solutions for Microsoft 365. We help businesses create and manage secure, compliant, and efficient digital workplaces that su

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Enterprise
    • 44% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BindTuning is a tool that enhances the functionality of SharePoint, providing customization options and integration with Microsoft products.
    • Reviewers appreciate BindTuning's ease of use, seamless integration with SharePoint, excellent customer service, and the ability to automate and customize web parts for their organization's needs.
    • Users reported occasional compatibility issues with SharePoint on-premise, constraints due to time difference for US-based users, occasional hiccups when syncing with certain third-party tools, and slow installation of themes on tenant sites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BindTuning Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    7
    Helpful
    6
    Product Design
    6
    Customization
    4
    Cons
    Layout Issues
    2
    Limited Functionality
    2
    Poor Interface
    2
    Difficult Setup
    1
    Filtering Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BindTuning features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Management
    Average: 8.8
    0.0
    Storage Insights
    Average: 8.3
    10.0
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Vila do Conde, PT
    Twitter
    @bindskins
    1,014 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BindTuning is a leading provider of Governance, Provisioning, and Intranet solutions for Microsoft 365. We help businesses create and manage secure, compliant, and efficient digital workplaces that su

Users
No information available
Industries
No information available
Market Segment
  • 47% Enterprise
  • 44% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BindTuning is a tool that enhances the functionality of SharePoint, providing customization options and integration with Microsoft products.
  • Reviewers appreciate BindTuning's ease of use, seamless integration with SharePoint, excellent customer service, and the ability to automate and customize web parts for their organization's needs.
  • Users reported occasional compatibility issues with SharePoint on-premise, constraints due to time difference for US-based users, occasional hiccups when syncing with certain third-party tools, and slow installation of themes on tenant sites.
BindTuning Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
7
Helpful
6
Product Design
6
Customization
4
Cons
Layout Issues
2
Limited Functionality
2
Poor Interface
2
Difficult Setup
1
Filtering Issues
1
BindTuning features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.3
Management
Average: 8.8
0.0
Storage Insights
Average: 8.3
10.0
Bulk User Management
Average: 9.0
Seller Details
Company Website
Year Founded
2011
HQ Location
Vila do Conde, PT
Twitter
@bindskins
1,014 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Entry Level Price:€125.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Teams Manager helps IT administrators keep control of Microsoft 365 and stop uncontrolled growth. Governance features: =================== Provisioning of teams and SharePoint sites with customizabl

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 56% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Teams Manager for Microsoft Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Intuitive
    3
    Product Quality
    3
    Ease of Implementation
    2
    Functionality
    2
    Cons
    Missing Features
    3
    Poor UI
    2
    Complex Usability
    1
    Cost
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Teams Manager for Microsoft Teams features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Management
    Average: 8.8
    8.6
    Storage Insights
    Average: 8.3
    8.9
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Fürth (Bavaria), Germany
    Twitter
    @Solutions2Share
    412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Teams Manager helps IT administrators keep control of Microsoft 365 and stop uncontrolled growth. Governance features: =================== Provisioning of teams and SharePoint sites with customizabl

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 56% Mid-Market
  • 23% Enterprise
Teams Manager for Microsoft Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Intuitive
3
Product Quality
3
Ease of Implementation
2
Functionality
2
Cons
Missing Features
3
Poor UI
2
Complex Usability
1
Cost
1
Difficult Setup
1
Teams Manager for Microsoft Teams features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.7
Management
Average: 8.8
8.6
Storage Insights
Average: 8.3
8.9
Bulk User Management
Average: 9.0
Seller Details
Year Founded
2011
HQ Location
Fürth (Bavaria), Germany
Twitter
@Solutions2Share
412 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atlas is an all-in-one Intelligent Knowledge platform that provides employees, clients, and AI instant access to accurate, expert information. By seamlessly integrating knowledge management, intran

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atlas Digital Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Helpful
    3
    Platform Quality
    3
    Easy Collaboration
    2
    Easy Integrations
    2
    Cons
    Internet Dependence
    2
    Software Bugs
    2
    Expensive
    1
    Inaccuracy
    1
    Offline Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlas Digital Workspace features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Management
    Average: 8.8
    8.8
    Storage Insights
    Average: 8.3
    8.3
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    London, GB
    Twitter
    @ClearPeople
    690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atlas is an all-in-one Intelligent Knowledge platform that provides employees, clients, and AI instant access to accurate, expert information. By seamlessly integrating knowledge management, intran

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Atlas Digital Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Helpful
3
Platform Quality
3
Easy Collaboration
2
Easy Integrations
2
Cons
Internet Dependence
2
Software Bugs
2
Expensive
1
Inaccuracy
1
Offline Limitations
1
Atlas Digital Workspace features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Management
Average: 8.8
8.8
Storage Insights
Average: 8.3
8.3
Bulk User Management
Average: 9.0
Seller Details
Year Founded
2003
HQ Location
London, GB
Twitter
@ClearPeople
690 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
(10)4.4 out of 5
View top Consulting Services for Microsoft 365 Monitoring and Reporting
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mailscape is a Microsoft Exchange monitoring and reporting tool.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft 365 Monitoring and Reporting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Integration Capabilities
    3
    Reliability
    3
    Comprehensive Monitoring
    2
    Customization Options
    2
    Cons
    Inadequate Reporting
    3
    Alert Issues
    2
    Expensive
    2
    Complex Configuration
    1
    Configuration Difficulties
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft 365 Monitoring and Reporting features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Management
    Average: 8.8
    7.8
    Storage Insights
    Average: 8.3
    9.2
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ENow
    Year Founded
    2000
    HQ Location
    Culver City, US
    Twitter
    @ENowConsulting
    1,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mailscape is a Microsoft Exchange monitoring and reporting tool.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 40% Mid-Market
Microsoft 365 Monitoring and Reporting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Integration Capabilities
3
Reliability
3
Comprehensive Monitoring
2
Customization Options
2
Cons
Inadequate Reporting
3
Alert Issues
2
Expensive
2
Complex Configuration
1
Configuration Difficulties
1
Microsoft 365 Monitoring and Reporting features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.1
Management
Average: 8.8
7.8
Storage Insights
Average: 8.3
9.2
Bulk User Management
Average: 9.0
Seller Details
Seller
ENow
Year Founded
2000
HQ Location
Culver City, US
Twitter
@ENowConsulting
1,277 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It’s the only logical solution for Microsoft 365 tenant administration. sapio365 is a powerful, no-code desktop application that provides IT admins with full visibility and control over their Micr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • sapio365 features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Management
    Average: 8.8
    9.3
    Storage Insights
    Average: 8.3
    9.5
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ytria
    Year Founded
    1999
    HQ Location
    Montreal, CA
    Twitter
    @Ytria
    416 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It’s the only logical solution for Microsoft 365 tenant administration. sapio365 is a powerful, no-code desktop application that provides IT admins with full visibility and control over their Micr

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 25% Enterprise
sapio365 features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.3
Management
Average: 8.8
9.3
Storage Insights
Average: 8.3
9.5
Bulk User Management
Average: 9.0
Seller Details
Seller
Ytria
Year Founded
1999
HQ Location
Montreal, CA
Twitter
@Ytria
416 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS Defense is an advanced threat protection [ATP] and spam filtering solution that detects zero-day threats. This means it identifies and prevents threats that competitive solutions are missing. It

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto SaaS Defense features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.0
    Management
    Average: 8.8
    5.8
    Storage Insights
    Average: 8.3
    9.2
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,684 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS Defense is an advanced threat protection [ATP] and spam filtering solution that detects zero-day threats. This means it identifies and prevents threats that competitive solutions are missing. It

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
Datto SaaS Defense features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
7.0
Management
Average: 8.8
5.8
Storage Insights
Average: 8.3
9.2
Bulk User Management
Average: 9.0
Seller Details
Seller
Kaseya
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adaxes is a server management software that offers fully automated provisioning, role-based delegation model, approval-based workflow, AD web interface, self-password reset, exchange management and au

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adaxes features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Management
    Average: 8.8
    10.0
    Storage Insights
    Average: 8.3
    10.0
    Bulk User Management
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Softerra
    Year Founded
    1999
    HQ Location
    Wilmington, DE
    Twitter
    @SofterraTM
    218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adaxes is a server management software that offers fully automated provisioning, role-based delegation model, approval-based workflow, AD web interface, self-password reset, exchange management and au

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 25% Small-Business
Adaxes features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Management
Average: 8.8
10.0
Storage Insights
Average: 8.3
10.0
Bulk User Management
Average: 9.0
Seller Details
Seller
Softerra
Year Founded
1999
HQ Location
Wilmington, DE
Twitter
@SofterraTM
218 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MyHub is a convenient one-stop-shop for managing existing Microsoft Office 365 workspaces and creating new ones—all from Microsoft Teams or our handy web app! Organize, understand, and centrally acces

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AvePoint MyHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Easy Integrations
    1
    Features
    1
    Gratitude
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AvePoint MyHub features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AvePoint
    Year Founded
    2001
    HQ Location
    Jersey City, NJ
    Twitter
    @AvePoint
    10,046 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,925 employees on LinkedIn®
    Ownership
    NASDAQ: AVPT
Product Description
How are these determined?Information
This description is provided by the seller.

MyHub is a convenient one-stop-shop for managing existing Microsoft Office 365 workspaces and creating new ones—all from Microsoft Teams or our handy web app! Organize, understand, and centrally acces

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Enterprise
AvePoint MyHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Easy Integrations
1
Features
1
Gratitude
1
Cons
This product has not yet received any negative sentiments.
AvePoint MyHub features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
AvePoint
Year Founded
2001
HQ Location
Jersey City, NJ
Twitter
@AvePoint
10,046 Twitter followers
LinkedIn® Page
www.linkedin.com
1,925 employees on LinkedIn®
Ownership
NASDAQ: AVPT

Learn More About Office 365 Management Tools

What are Office 365 Management Tools?

Office 365 management tools are cloud-based SaaS solutions that assist in monitoring and gaining visibility into Microsoft Office 365 suite. These software packages comprise the same core functionalities as traditional versions of Office, including Word, Excel, PowerPoint, Outlook, OneNote, and based on the plan subscribed to, may also include other applications and services such as Planner, Publisher, Exchange, OneDrive, SharePoint, Access, Yammer, Skype, and Microsoft Teams.

Implementing Office 365 management software enables an organization to govern its IT infrastructure more efficiently by providing security functions, data analyses, and real-time communication, thereby improving overall organizational productivity.

Microsoft 365 management solution assists with administrative tasks at a granular level which typically involves setting up employee devices, granting user permissions, and creating alerts for critical tasks, in addition to the monitoring features it offers.

Hiring a Microsoft Office 365 consulting provider may help provide additional insights to businesses still contemplating whether or not the implementation of an Office 365 management tool will be beneficial.

What are the Common Features of Office 365 Management Tools?

Efficiency is crucial for businesses. Having the capability to create, collaborate and communicate seamlessly and access tools that enable workers to perform their jobs more effectively promotes agility and makes the organization more competitive in their sector.

Office 365 management software boosts the productivity of an organization. Here are the common features it offers: 

Centralized management: Office 365 management tools facilitate centralized management of diverse applications, including everything from email and chat to project and task management to automation and business security configurations via a single dashboard.

Administrative support: With the help of the O365 solution, administrative tasks are delegated at a granular level to assist desk staff and other non-IT users through role-based delegation. It aids with auditing all user activities in SharePoint Online, Azure Active Directory (AD), and Exchange Online through integration with the Microsoft 365 Activity Management API.

Secured search: The software allows IT administrators to search and manage native users or group permissions directly through Microsoft 365 Groups, SharePoint Online, and OneDrive for Business. Additionally, it helps scrutinize emails with automated content search to detect potential personal information hacks and spear-phishing attacks.

Granting permissions: The software allows admin users to assign temporary permissions to individual users or groups within Microsoft 365 and audit all administrative actions. 

High-speed migration: Office 365 management facilitates seamless bulk content movement or replication across Microsoft 365 instances for internal consolidation or tenant-to-tenant migration.

Granular deployment: The software allows users to select SharePoint objects and customizations as required, which includes site collections, sites, lists, folders, items, configurations, design elements, security settings, managed metadata service settings, web parts, workflow, and forms. These customizations can be sent to another location and are deployed at a granular level.

Report generation: Office 365 management suite helps in generating reports on global Microsoft 365 SharePoint Online, OneDrive for Business, and Group team sites settings and security to spot any unauthorized changes and take actions accordingly. It also supports the generation of audit reports for last access time, content type changes, item lifecycle, site access, list access, list deletion, permission changes, and user lifecycle across an entire Microsoft 365 environment. 

What are the Benefits of Office 365 Management Tools?

Backup and recovery: A general fallacy among the masses is that data created and stored in the cloud requires no backup. Microsoft operates on the shared responsibility model, i.e., while they maintain their infrastructure, the organization has to assume the responsibility of recovering its data. When data is deleted or corrupted, companies risk incurring losses due to the loss of sensitive information. Data loss can happen for various reasons, whether it's human error, cyberattacks, or keeping up with new compliance measures, which can cost valuable time and resources. Office 365 management tools aid in backing up and protecting the organization’s data effectively and offloading routine process management. Beyond Microsoft’s native recovery capabilities, these solutions save time and eliminate stress by making it easy to locate and restore the files and folders which are needed quickly. Fast and granular restoration functions assist in recovering lost files and folders directly to a user's account or downloading them directly to the computer or device.

Cloud compliance: Cloud compliance is the principle that cloud-delivered systems must be by the standards their customers need. Office 365 management solutions ensure that data is secure, retrievable, and protected. It provides data controls and monitoring tools, including audit data logs archiving, uptime and availability SLAs, and export capabilities to meet the compliance requirements of enterprise customers.

Analytics and governance: This software provides the organization with deep insight to measure results. It offers total visibility across Microsoft Office 365 software with action-enabled reports and facilitates management through delegated administration and automation. It offers a unified dashboard for users to seamlessly shift between tasks like calculation of chargebacks, prevention of data breaches, onboarding new employees, and more.

Improved efficiency: Office 365 management solutions optimize the tasks and data that employees require to interact with every day. Its user management capabilities allow IT admins to change user permissions easily, provide users with the correct licenses and privileges promptly, and manage mailboxes efficiently.

Who Uses Office 365 Management Tools?

IT industry: IT teams of various enterprises can boost their productivity with tools like Word, Excel, Exchange, Teams, SharePoint, and more. Since Office 365 is cloud-based, it is accessible from location and on any device, as long as there’s a stable internet connection. However, solving visibility and reporting problems can be a recurring challenge. Office 365 management software provides an easy way to completely manage Microsoft 365 tools, tightening security and compliance, thereby assisting end users to get the most out of all Microsoft 365 applications. 

Healthcare industry: Office 365 tools assist the healthcare sector by facilitating effective patient care and lowering operational costs by enhancing collaboration between healthcare staff and independent specialties, health teams, and healthcare professionals in hospitals. However, without implementing Office 365 management software, hospitals may lose millions of dollars in unwanted licensing fees, face security vulnerabilities, and fail to maximize their ROI in office 365 productivity tools.

Financial services industry: Using Office 365 tools helps the banking, finance, and insurance industry optimize their productivity. Implementing the software to manage them assists in addressing various issues relating to governance like visibility, license management, adoption, provisioning and de-provisioning, and more.

Retail industry: Office 365 has helped retail outlets to streamline processes, facilitate effective communication among the staff, deliver excellent customer experience, and secure their business. Deploying an Office 365 management tool provides feature-based governance to gain visibility and monitor Microsoft 365 components. It helps to identify who has access to what environment to tackle security issues arising due to different user accesses on mailboxes, OneDrive, and other tools. 

Challenges with Office 365 Management Tools

Microsoft Office 365 is not a single application but an entire suite, which is why IT teams face various challenges when it comes to managing these tools. For large enterprises, these challenges are amplified since they face complications that smaller organizations don’t have to deal with. Here are a few challenges with Office 365 management software to keep in mind:

User adoption: Office 365 is a powerful tool. It consists of various applications and services with an extensive set of functionalities, hence it is not unusual that there is some crossover in features between different apps. This crossover is one of the factors that make management of Office 365 challenging as it can lead to confusion. Creating buy-in from end users and keeping a track of the adoption of M365 apps can be complex and deplete IT resources, specifically while transitioning from an on-premises solution. If M365 services aren’t fully adopted, it can also create issues when the IT team has to show the ROI of this solution. While the native Microsoft 365 admin tools can give IT some information into adoption, it can still be challenging to comprehend the full picture across the entire Office 365 suite. 

IT staff utilization: With a variety of applications and corresponding admin consoles, the most productive and systematic method to manage Microsoft 365 can be unclear, especially for small IT teams, often reduced on account of outsourcing to cloud services. An ideal team would involve an expert in each application or subject area, but this can incur huge costs even for large enterprises. Regardless of the size, every IT team faces the additional challenge of managing the organization’s existing MS Office 365 deployment while also trying to stay up to date with new solutions and features released by Microsoft. 

Monitoring performance issues: Simply deploying Microsoft 365 management suite isn’t enough, as the system must be monitored regularly for tracing issues with performance, inconsistencies, and usage. Most of the time, monitoring performance is an issue related to bandwidth for IT.

How to Buy Office 365 Management Tools

Requirements Gathering (RFI/RFP) for Office 365 Management Software

If a company is just starting and looking to purchase its first Office 365 Management tool, or maybe an organization needs to update legacy office management solutions--wherever a business is in its buying process, g2.com can help select the best Office 365 management solution for the business.

Organizations all over the world have adopted Microsoft 365 as a communication and workflow solution for their staff. However, managing a large Microsoft 365 tenant isn’t a cakewalk. With so many O365 management service providers available, it has become more complex for businesses to select a provider that suits their organizational goals and strategy.

Taking a comprehensive overview of the business—which tools are being used to conduct business and identify pain points can help the team to produce an RFI, a one-page list with precise bullet points describing what is needed from the Office 365 management solution.

This checklist serves as a guide that helps in determining both necessary and nice-to-have features including budget features, number of users, integrations, security requirements, and more.

Compare Office 365 Management Software Products

Create a long list

An initial list of potential Office 365 management software providers is created by eliminating the options that are not in line with the organization’s business strategy. Vendor evaluation also depends on the Microsoft Office 365 tools implemented and the kind of management functionality that the organization is looking for. Vendor evaluation helps to prepare a consistent list of questions regarding specific needs and concerns to ask each vendor.

Create a short list

After a long list has been created, it’s realistic to look at each product in more detail to determine if it will meet the needs of the organization to narrow down the list. This should include evaluating additional and more sophisticated features of each product, beyond the ones identified as essential to determine if that additional functionality would make the management of the Microsoft 365 environment effortless.

Conduct demos

Demos provide an opportunity to buyers to see how an Office 365 management solution is effective in monitoring and resolving a host of issues within Office 365 tools. While pre-recorded demonstrations are available on the vendor’s website, it is useful to request the vendor for a live demonstration to see how the software will help in providing insights on the organization’s Office 365 stack and manage the tools.

Selection of Office 365 Management Software

Choose a selection team

When choosing an Office 365 management software, it is important to involve any relevant stakeholders who might be using the product to ensure that the software will meet everyone’s needs. This likely includes the management and the IT team who will be responsible for weighing in on the technical concerns with the products.

Negotiation

After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the licensing fee and pricing model of the software, such as whether the seller charges a flat monthly or annual fee or, more commonly, charges a fee based on how many users would be utilizing the product. Also, the buyer can consider negotiating a discount in exchange for multi-year contracts.

Final decision

The parties involved in decision-making should consider whether the software is easy to implement, improves operational efficiency, and allows for better monitoring of the O365 environment. It is pragmatic to scrutinize the terms and conditions of the product support and licensing agreements or SLAs to achieve organizational goals within the defined budget. It is essential to capture and monitor deployment and operational risks and improvement opportunities early so that it is possible to modify plans when needed. Whenever a new technology is implemented, it is good to devise back-out plans or alternatives when assumptions and outcomes change. It must be ensured that the solution selected will be adaptable to the company’s future requirements.