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Datto SaaS Protection Reviews & Product Details


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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Datto SaaS Protection Integrations

(2)
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Datto SaaS Protection Reviews (36)

Reviews

Datto SaaS Protection Reviews (36)

4.5
36 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick setup, making it a reliable choice for backing up Microsoft 365 and Google Workspace data. Many appreciate the straightforward recovery process, which allows them to restore lost files effortlessly. However, some users note occasional issues with backup failures that require support intervention.

Pros & Cons

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Kieran P.
KP
Lead Professional Services Engineer
Small-Business (50 or fewer emp.)
"Great UI, Smooth Ticketing Integration, and Easy Client Onboarding"
What do you like best about Datto SaaS Protection?

The user interface is great and it integrates nicely with our ticketing system. It could be faster, but i also appreciate it's handling alot of data.

It's easy to use and easy to onboard new clients. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

It can be slow at times. Especially when you need to restore alot of data. Review collected by and hosted on G2.com.

Patrick B.
PB
IT Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Wide range of integrated tools"
What do you like best about Kaseya 365 User?

Having a single login for multiple tools and utilities makes accessing a wealth of useful information very convenient. It serves as my central work platform each day. I also appreciate the ongoing addition of new tools and integrations with other platforms. The interface is logical and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 User?

Initially, the sheer number of tools can feel overwhelming and demands regular use to become comfortable. Additionally, certain tools have overlapping features, which can add to the complexity of some deployments. Review collected by and hosted on G2.com.

Steven T.
ST
Service Desk Manager
Small-Business (50 or fewer emp.)
"Effortless Setup and Reliable Performance"
What do you like best about Datto SaaS Protection?

Its simple to setup. and just works out of the box. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

sometimes backups fail. for unknown reasons. support is good at investigating. Review collected by and hosted on G2.com.

Nestor D.
ND
Azure Task Force Lead
Small-Business (50 or fewer emp.)
"Solid backup solution with no fuss"
What do you like best about Datto SaaS Protection?

SaaS Protection does one thing and it does it well: it backs up Exchange, Onedrive, SharePoint and Teams data. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Unfortunately, there's currently no support for backing up archive mailboxes or 1 to 1 Teams chats. Review collected by and hosted on G2.com.

Lisa V.
LV
SENIOR CONSULTANT/HELP DESK COORDINATOR
Small-Business (50 or fewer emp.)
"Reliable service - quick setup and restores"
What do you like best about Datto SaaS Protection?

The capabilities of restoring quickly and the setup is easy and quick. 24/7 support is great and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Nothing I can think of. I like everything about Datto SaaS Review collected by and hosted on G2.com.

TL
Eng.
Small-Business (50 or fewer emp.)
"Simple but powerfull cloud backup"
What do you like best about Datto SaaS Protection?

It's a simple but powerfull cloud backup. I use it to backup my work files and files I share with my team. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Nothing negative to add, so far. It works well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great resource provides peace of mind."
What do you like best about Datto SaaS Protection?

Customer support is awesome. Datto SaaS provides ease of mind for clients knowing they can access emails or files if they were accidently deleted. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

honestly there is not much I can comment on in terms of dislike. Things can get expensive but overall it is a great resource. Review collected by and hosted on G2.com.

YD
Systems Engineer
Mid-Market (51-1000 emp.)
"Great tool, lowest price."
What do you like best about Datto SaaS Protection?

Its simplicity and competitive price is something really worth it. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Is not 100% stable, too many non ETA issues Review collected by and hosted on G2.com.

PB
Mid-Market (51-1000 emp.)
"Easy backup for a mostly overlooked part of customerdata"
What do you like best about Datto SaaS Protection?

It is extremely easy to recover anything ranging from mails to onedrives and sharepoint data.

All we needed to do in regards of implementation was login under an admin account to retrieve all the permissions and it was fully done.

Restoring is easy, selecting specific snapshots works fine and the retention is massive (can depend on contract) Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Troublshooting when an error/warning occurs is close to impossible yourself, you do have to rely on Datto support (Though I have had zero issues with the support) Review collected by and hosted on G2.com.

BN
Small-Business (50 or fewer emp.)
"Product does not do what it says it does"
What do you like best about Datto SaaS Protection?

Centralised reporting into Daddo RMM and IT glue is awesome. What's disappointing? Is it inability to actually back up sass products specifically? Microsoft 365 Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Inability to back up Microsoft 365 without sending me lots of errors Review collected by and hosted on G2.com.

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GU
Guest User
Last activity about 4 years ago

What is Datto SaaS Protection?

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

8 months

Average Discount

20%

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Storage Capacity
Remote Backup
Versioning
SaaS Application Variety
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