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Best Enterprise Incident Management Software - Page 2

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Incident Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Incident Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Incident Management category.

In addition to qualifying for inclusion in the Incident Management Software category, to qualify for inclusion in the Enterprise Business Incident Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in Enterprise Incident Management Software Available

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    G2 Score
SolarWinds Service Desk
By SolarWinds Worldwide LLC
(742)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 68% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    User Interface
    9
    Asset Management
    8
    Ticketing System
    7
    Ticket Management
    7
    Cons
    Missing Features
    6
    Asset Management
    4
    Insufficient Information
    4
    Ticketing Issues
    4
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds Service Desk features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Lifecycle Visualization
    Average: 8.7
    8.5
    Constant Monitoring
    Average: 8.6
    7.0
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 68% Mid-Market
  • 24% Enterprise
SolarWinds Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
User Interface
9
Asset Management
8
Ticketing System
7
Ticket Management
7
Cons
Missing Features
6
Asset Management
4
Insufficient Information
4
Ticketing Issues
4
Integration Issues
3
SolarWinds Service Desk features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Lifecycle Visualization
Average: 8.7
8.5
Constant Monitoring
Average: 8.6
7.0
AI Text Generation
Average: 7.4
Seller Details
Seller
SolarWinds Worldwide LLC
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Zenduty
By Zenduty
(94)4.6 out of 5
6th Easiest To Use in Incident Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zenduty is an end-to-end incident management platform for real-time alerts, task delegation, and SLA compliance. Seamlessly integrating with over 100+ popular monitoring and ticketing tools, it stand

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zenduty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Alert Management
    28
    User Interface
    28
    Customer Support
    25
    Integrations
    25
    Cons
    Learning Curve
    10
    Missing Features
    9
    Feature Issues
    8
    Notification Issues
    8
    Limited Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zenduty features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Lifecycle Visualization
    Average: 8.7
    9.0
    Constant Monitoring
    Average: 8.6
    7.9
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zenduty
    Company Website
    Year Founded
    2019
    HQ Location
    Bangalore, IN
    Twitter
    @zenduty
    346 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zenduty is an end-to-end incident management platform for real-time alerts, task delegation, and SLA compliance. Seamlessly integrating with over 100+ popular monitoring and ticketing tools, it stand

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 29% Small-Business
Zenduty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Alert Management
28
User Interface
28
Customer Support
25
Integrations
25
Cons
Learning Curve
10
Missing Features
9
Feature Issues
8
Notification Issues
8
Limited Features
7
Zenduty features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Lifecycle Visualization
Average: 8.7
9.0
Constant Monitoring
Average: 8.6
7.9
AI Text Generation
Average: 7.4
Seller Details
Seller
Zenduty
Company Website
Year Founded
2019
HQ Location
Bangalore, IN
Twitter
@zenduty
346 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
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BigPanda
By BigPanda
(118)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigPanda provides Event Correlation and Automation, powered by AIOps, that helps operations teams detect, respond and resolve IT incidents faster and more easily than ever before. As enterprises mod

    Users
    • Developer
    • Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Enterprise
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BigPanda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    1
    Alert Management
    1
    Automation
    1
    Easy Integrations
    1
    Incident Management
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BigPanda features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Lifecycle Visualization
    Average: 8.7
    9.4
    Constant Monitoring
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BigPanda
    Year Founded
    2012
    HQ Location
    Mountain View, California
    Twitter
    @bigpanda
    3,108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    331 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigPanda provides Event Correlation and Automation, powered by AIOps, that helps operations teams detect, respond and resolve IT incidents faster and more easily than ever before. As enterprises mod

Users
  • Developer
  • Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Enterprise
  • 38% Small-Business
BigPanda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
1
Alert Management
1
Automation
1
Easy Integrations
1
Incident Management
1
Cons
This product has not yet received any negative sentiments.
BigPanda features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.3
Lifecycle Visualization
Average: 8.7
9.4
Constant Monitoring
Average: 8.6
0.0
No information available
Seller Details
Seller
BigPanda
Year Founded
2012
HQ Location
Mountain View, California
Twitter
@bigpanda
3,108 Twitter followers
LinkedIn® Page
www.linkedin.com
331 employees on LinkedIn®
Read BigPanda Reviews
Serviceaide ChangeGear
By ServiceAide
(99)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to b

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Serviceaide ChangeGear Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Efficiency
    7
    Customization
    6
    Customer Support
    4
    Customizability
    4
    Cons
    Poor Customer Support
    4
    Delays
    3
    Expensive
    2
    Limited Functionality
    2
    Not User-Friendly
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Serviceaide ChangeGear features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Lifecycle Visualization
    Average: 8.7
    7.1
    Constant Monitoring
    Average: 8.6
    6.4
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ServiceAide
    Company Website
    Year Founded
    2016
    HQ Location
    San Jose, California
    Twitter
    @ServiceAide
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to b

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 41% Enterprise
Serviceaide ChangeGear Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Efficiency
7
Customization
6
Customer Support
4
Customizability
4
Cons
Poor Customer Support
4
Delays
3
Expensive
2
Limited Functionality
2
Not User-Friendly
2
Serviceaide ChangeGear features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
7.9
Lifecycle Visualization
Average: 8.7
7.1
Constant Monitoring
Average: 8.6
6.4
AI Text Generation
Average: 7.4
Seller Details
Seller
ServiceAide
Company Website
Year Founded
2016
HQ Location
San Jose, California
Twitter
@ServiceAide
11 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Moogsoft
By Moogsoft
(39)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisf

    Users
    • Analyst
    Industries
    • Information Technology and Services
    Market Segment
    • 82% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Moogsoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    2
    Alert Management
    2
    Analytics
    1
    Artificial Intelligence
    1
    Dashboard Usability
    1
    Cons
    Alert Issues
    1
    Performance Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Moogsoft features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Lifecycle Visualization
    Average: 8.7
    8.7
    Constant Monitoring
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Moogsoft
    Year Founded
    2012
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisf

Users
  • Analyst
Industries
  • Information Technology and Services
Market Segment
  • 82% Enterprise
  • 18% Mid-Market
Moogsoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
2
Alert Management
2
Analytics
1
Artificial Intelligence
1
Dashboard Usability
1
Cons
Alert Issues
1
Performance Issues
1
Slow Loading
1
Slow Performance
1
Moogsoft features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Lifecycle Visualization
Average: 8.7
8.7
Constant Monitoring
Average: 8.6
0.0
No information available
Seller Details
Seller
Moogsoft
Year Founded
2012
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Read Moogsoft Reviews
DERDACK Enterprise Alert
By Derdack
(49)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 59% Enterprise
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DERDACK Enterprise Alert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Lifecycle Visualization
    Average: 8.7
    10.0
    Constant Monitoring
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Derdack
    Year Founded
    1999
    HQ Location
    Potsdam, Germany
    Twitter
    @Derdack
    10,516 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 59% Enterprise
  • 27% Mid-Market
DERDACK Enterprise Alert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.6
Lifecycle Visualization
Average: 8.7
10.0
Constant Monitoring
Average: 8.6
0.0
No information available
Seller Details
Seller
Derdack
Year Founded
1999
HQ Location
Potsdam, Germany
Twitter
@Derdack
10,516 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Read DERDACK Enterprise Alert Reviews
Rootly
By Rootly
(50)4.8 out of 5
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rootly is a beautiful and purpose-built on-call and incident management platform designed with industry best practices. Go beyond basic alerting and get more features at half the cost of legacy tools.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rootly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    4
    Slack Integration
    3
    Features
    2
    Flexibility
    2
    Cons
    Feature Issues
    2
    Tool Limitations
    2
    Custom Fields Management
    1
    Integration Issues
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rootly features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Lifecycle Visualization
    Average: 8.7
    9.2
    Constant Monitoring
    Average: 8.6
    7.5
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rootly
    Company Website
    HQ Location
    San Francisco, US
    Twitter
    @rootlyhq
    1,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rootly is a beautiful and purpose-built on-call and incident management platform designed with industry best practices. Go beyond basic alerting and get more features at half the cost of legacy tools.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Mid-Market
  • 24% Enterprise
Rootly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
4
Slack Integration
3
Features
2
Flexibility
2
Cons
Feature Issues
2
Tool Limitations
2
Custom Fields Management
1
Integration Issues
1
Missing Features
1
Rootly features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Lifecycle Visualization
Average: 8.7
9.2
Constant Monitoring
Average: 8.6
7.5
AI Text Generation
Average: 7.4
Seller Details
Seller
Rootly
Company Website
HQ Location
San Francisco, US
Twitter
@rootlyhq
1,501 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
OpenText Operations Bridge (OpsBridge)
By OpenText
(35)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system,

    Users
    No information available
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 106% Enterprise
    • 3% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OpenText Operations Bridge (OpsBridge) features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Lifecycle Visualization
    Average: 8.7
    10.0
    Constant Monitoring
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22,114 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system,

Users
No information available
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 106% Enterprise
  • 3% Small-Business
OpenText Operations Bridge (OpsBridge) features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Lifecycle Visualization
Average: 8.7
10.0
Constant Monitoring
Average: 8.6
0.0
No information available
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,942 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Read OpenText Operations Bridge (OpsBridge) Reviews
Squadcast
By Squadcast Inc.
(308)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Incident Management software
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Squadcast is a leading unified incident management platform designed to help enterprises automate incident response, minimize downtime, and improve tech team efficiency through our Reliability Automat

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Squadcast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Alert Management
    41
    Integrations
    32
    Notifications
    29
    Easy Setup
    23
    Cons
    Notification Issues
    21
    Alert Overload
    19
    Missing Features
    13
    Limited Features
    11
    Scheduling Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Squadcast features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Lifecycle Visualization
    Average: 8.7
    8.8
    Constant Monitoring
    Average: 8.6
    7.4
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Squadcast Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, US
    Twitter
    @squadcastHQ
    307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Squadcast is a leading unified incident management platform designed to help enterprises automate incident response, minimize downtime, and improve tech team efficiency through our Reliability Automat

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 41% Small-Business
Squadcast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Alert Management
41
Integrations
32
Notifications
29
Easy Setup
23
Cons
Notification Issues
21
Alert Overload
19
Missing Features
13
Limited Features
11
Scheduling Issues
10
Squadcast features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Lifecycle Visualization
Average: 8.7
8.8
Constant Monitoring
Average: 8.6
7.4
AI Text Generation
Average: 7.4
Seller Details
Seller
Squadcast Inc.
Company Website
Year Founded
2017
HQ Location
San Francisco, US
Twitter
@squadcastHQ
307 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
OnPage
By OnPage
(271)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Alert Management
    22
    Notifications
    21
    Intuitive
    12
    Communication Efficiency
    11
    Cons
    Notification Issues
    26
    Sound Issues
    13
    Missing Features
    10
    Delays
    5
    Limited Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Lifecycle Visualization
    Average: 8.7
    8.5
    Constant Monitoring
    Average: 8.6
    8.2
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Alert Management
22
Notifications
21
Intuitive
12
Communication Efficiency
11
Cons
Notification Issues
26
Sound Issues
13
Missing Features
10
Delays
5
Limited Customization
5
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.1
Lifecycle Visualization
Average: 8.7
8.5
Constant Monitoring
Average: 8.6
8.2
AI Text Generation
Average: 7.4
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,090 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
SAS Fraud, Anti-Money Laundering & Security Intelligence
By SAS Institute Inc.
(27)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is SAS Fraud, Anti-Money Laundering & Security Intelligence? Software solutions in the SAS Fraud, Anti-Money Laundering and Security Intelligence suite deliver fast, on-target insights throug

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 56% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAS Fraud, Anti-Money Laundering & Security Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Efficiency
    8
    Data Analytics
    7
    Fraud Prevention
    7
    Decision Making
    6
    Cons
    Expensive
    7
    Difficulty
    6
    Learning Curve
    6
    Learning Difficulty
    6
    Complexity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAS Fraud, Anti-Money Laundering & Security Intelligence features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    Lifecycle Visualization
    Average: 8.7
    0.0
    Constant Monitoring
    Average: 8.6
    0.0
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAS Institute Inc.
    Company Website
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    62,434 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is SAS Fraud, Anti-Money Laundering & Security Intelligence? Software solutions in the SAS Fraud, Anti-Money Laundering and Security Intelligence suite deliver fast, on-target insights throug

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 56% Enterprise
  • 26% Mid-Market
SAS Fraud, Anti-Money Laundering & Security Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Efficiency
8
Data Analytics
7
Fraud Prevention
7
Decision Making
6
Cons
Expensive
7
Difficulty
6
Learning Curve
6
Learning Difficulty
6
Complexity
4
SAS Fraud, Anti-Money Laundering & Security Intelligence features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
0.0
Lifecycle Visualization
Average: 8.7
0.0
Constant Monitoring
Average: 8.6
0.0
AI Text Generation
Average: 7.4
Seller Details
Seller
SAS Institute Inc.
Company Website
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
62,434 Twitter followers
LinkedIn® Page
www.linkedin.com
17,268 employees on LinkedIn®
Get a quote
Grafana Labs
By Grafana Labs
(131)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Gra

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Grafana Labs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Visualization
    13
    Ease of Use
    13
    Dashboard Usability
    12
    Dashboard Quality
    9
    Integrations
    9
    Cons
    Learning Curve
    6
    Limited Features
    5
    Complex Setup
    4
    Data Limitations
    4
    Difficult Configuration
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Grafana Labs features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Lifecycle Visualization
    Average: 8.7
    7.9
    Constant Monitoring
    Average: 8.6
    6.7
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Grafana Labs
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @grafana
    62,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,419 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Gra

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 27% Small-Business
Grafana Labs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Visualization
13
Ease of Use
13
Dashboard Usability
12
Dashboard Quality
9
Integrations
9
Cons
Learning Curve
6
Limited Features
5
Complex Setup
4
Data Limitations
4
Difficult Configuration
4
Grafana Labs features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
7.5
Lifecycle Visualization
Average: 8.7
7.9
Constant Monitoring
Average: 8.6
6.7
AI Text Generation
Average: 7.4
Seller Details
Seller
Grafana Labs
Year Founded
2014
HQ Location
New York
Twitter
@grafana
62,445 Twitter followers
LinkedIn® Page
www.linkedin.com
1,419 employees on LinkedIn®
Read Grafana Labs Reviews
LogicManager
By LogicManager
(61)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicManager believes performance is a result of effective risk management. Since 2006, our risk-based approach has empowered organizations to anticipate what's ahead, uphold their reputation, and imp

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 48% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogicManager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Customizability
    5
    Customization
    5
    Ease of Use
    5
    Team Helpfulness
    5
    Cons
    Poor Reporting
    6
    Inadequate Reporting
    5
    Limited Reporting
    4
    Reporting Issues
    4
    Lack of Clarity
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogicManager features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Lifecycle Visualization
    Average: 8.7
    7.9
    Constant Monitoring
    Average: 8.6
    8.3
    AI Text Generation
    Average: 7.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogicManager
    Year Founded
    2005
    HQ Location
    Boston, MA
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicManager believes performance is a result of effective risk management. Since 2006, our risk-based approach has empowered organizations to anticipate what's ahead, uphold their reputation, and imp

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 48% Mid-Market
  • 39% Enterprise
LogicManager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Customizability
5
Customization
5
Ease of Use
5
Team Helpfulness
5
Cons
Poor Reporting
6
Inadequate Reporting
5
Limited Reporting
4
Reporting Issues
4
Lack of Clarity
3
LogicManager features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Lifecycle Visualization
Average: 8.7
7.9
Constant Monitoring
Average: 8.6
8.3
AI Text Generation
Average: 7.4
Seller Details
Seller
LogicManager
Year Founded
2005
HQ Location
Boston, MA
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Read LogicManager Reviews
C2 ITSM
By SherWeb
(40)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$44.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. This platform is

    Users
    No information available
    Industries
    • Government Administration
    Market Segment
    • 57% Mid-Market
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • C2 ITSM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Lifecycle Visualization
    Average: 8.7
    8.7
    Constant Monitoring
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SherWeb
    Company Website
    Year Founded
    1998
    HQ Location
    Sherbrooke, Quebec
    Twitter
    @SherWeb
    2,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,039 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. This platform is

Users
No information available
Industries
  • Government Administration
Market Segment
  • 57% Mid-Market
  • 40% Enterprise
C2 ITSM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Lifecycle Visualization
Average: 8.7
8.7
Constant Monitoring
Average: 8.6
0.0
No information available
Seller Details
Seller
SherWeb
Company Website
Year Founded
1998
HQ Location
Sherbrooke, Quebec
Twitter
@SherWeb
2,445 Twitter followers
LinkedIn® Page
www.linkedin.com
1,039 employees on LinkedIn®
Get a quote
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