Enterprise IT management software tools serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management software give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility.
To qualify for inclusion in the Enterprise IT Management Software category, a product must:
Assist in managing applications, business systems, or networks
Monitor or log abnormalities within IT systems
Manage virtual machines and resources
Analyze systems for security and performance optimization