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ManageEngine Endpoint Central MSP Reviews & Product Details

ManageEngine Endpoint Central MSP Overview

What is ManageEngine Endpoint Central MSP?

Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.

ManageEngine Endpoint Central MSP Details
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Product Description

Endpoint Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point.


Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,676 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Description

ManageEngine offers enterprise IT management software for your service management, operations management, Active Directory and security needs. Download free trial now.


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ManageEngine Endpoint Central MSP Integrations

(2)
Integration information sourced from real user reviews.

Recent ManageEngine Endpoint Central MSP Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Endpoint central for patching all your vulnerabilities"
Effortless deployments to patch your vulnerabilities on server/endpoints
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Used for deployment testing in a multi-user environment by mobile"
Interface very intuitive. Quick to get started. Numerous options.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Simple and efficient Endpoint Management"
The option to manage clients via PowerShell or remotely view the Event viewer without remoting into their machine.

ManageEngine Endpoint Central MSP Media

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24 ManageEngine Endpoint Central MSP Reviews

4.2 out of 5
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ManageEngine Endpoint Central MSP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ManageEngine Endpoint Central MSPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RS
Information Technology Infrastructure Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

End user Seamless integration with active directory and best part of this product is network discovery and install agent through console. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

Some scripting and Shutdown notification is not availble where you can take action in any case if you do DR drill activity with your servers. So hectic with comliance and predefined CIS policy where you can't modify as per your prganisation policy.MDM profile battery draining very fast with MDM profile users.Valunerability also not able to undersatnd becuase in tenable shwing different CVE's and ME showing Different Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Patching on remote users and roaming users. Some users do not to restart their system so we can schedule it in this where patch applied and after Vulenerabilities applied. We can schedule to restart servers also and remote amangement is very good feature. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

The option to manage clients via PowerShell or remotely view the Event viewer without remoting into their machine. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

Options to create Update schedules and configurations for all MSP Customers at the same time. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Central Management of Endpoints through one interface. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

The ease of deployment and the broad feature set make Endpoint Central MSP a powerful tool for managing multiple clients efficiently. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

The cloud versions still lack a few features compared to the on-prem version, but improvements are continuously being made. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Remote administration of clients all over the world is simplified and patch and application rollout is excellent. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about ManageEngine Endpoint Central MSP?

Interface very intuitive.

Quick to get started.

Numerous options. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

The multiuser part is not very clear. A bit limited by the number of possible directories. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Multi-user management of mobiles Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

Effortless deployments to patch your vulnerabilities on server/endpoints Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

Quick support for P1 issues is needed. Support needs to be quicker. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

The security addon feature is really helpful to detect vulnerable servers/Endpoints. Review collected by and hosted on G2.com.

SM
Manager Helpdesk and MIS Support
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

Suitable for managing a large number of devices, whether they are mobile or desktop. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

There are limitations in customizing certain features to fit specific organizational needs. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Simplifies the management process, reducing the need for multiple tools and interfaces. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ManageEngine Endpoint Central MSP?

1.It streamlines the management of endpoints from patching and software deployment to remote troubleshooting, all within a single intuitive interface.

2.The automation capabilities.

3.simplifies tasks like patch management. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

In environments with a large number of endpoints, the platform may experience performance slowdowns. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

1. Centralized Management.

2.Comprehensive Reporting.

3.Automated Patch Management.

4.Remote Troubleshooting Review collected by and hosted on G2.com.

AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ManageEngine Endpoint Central MSP?

Desktop Central makes it easy to monitor workstations and mobile devices on our networks. I can easily see the hardware details of a specific machine and what operating system the machine is running on. Remoting into a workstation is convenient when it works well. Deploying images works flawlessly. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

I experience disconnects frequently, especially when using the remote desktop tool. There is a 50% success rate when using the feature allowing users to remotely install Desktop Central on networked workstations. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

Desktop Central allows me to manage all kinds of devices whether it is a workstation, laptop, tablet or mobile phone. We can use the chat feature to get in touch with our customers and remote into their machines to resolve any issues they may have. We can also update our images easil an deploy them within a few steps. Desktop Central saves us a lot of time that we otherwise would not without the software. Review collected by and hosted on G2.com.

ZK
User Support Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ManageEngine Endpoint Central MSP?

What I Love About ManageEngine Desktop Central MSP:

All-in-One Solution: It covers everything from patch management to mobile device management, streamlining IT tasks.

Effortless Patching: Automated patch management keeps systems secure without the hassle.

Remote Control: Quick troubleshooting and problem-solving, no matter where the devices are located.

Mobile Device Management: Easy enrollment and security for mobile devices.

Inventory Management: Helps me keep track of assets efficiently.

Scalability: It works for small clients and large organizations.

User-Friendly: The intuitive interface doesn't require extensive training. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

Areas for Improvement with ManageEngine Desktop Central MSP:

Complex Initial Setup: The setup can be intricate, especially for newcomers.

Resource Demands: Running it on a server can require significant resources, potentially raising costs.

Learning Curve: Some advanced features may have a steeper learning curve.

Cost Concerns: Pricing for MSPs managing multiple clients/devices can be a factor.

Limited macOS Support: Support for macOS is not as robust as for Windows.

Reporting Customization: More flexibility in report customization is needed.

Support Responsiveness: Some users have reported delays in support response. Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

ManageEngine Desktop Central MSP addresses key IT management challenges for MSPs:

Streamlined Endpoint Management: Simplifies the management of diverse devices in a single interface.

Efficient Patch Management: Automates updates to enhance security and reduce vulnerabilities.

Seamless Software Deployment: Simplifies software distribution and updates.

Remote Troubleshooting: Enables quick issue resolution on remote devices, reducing downtime.

Mobile Device Management (MDM): Enhances mobile device security and management.

Inventory Tracking: Provides comprehensive asset tracking for better planning.

Scalability: Adapts to the needs of both small and large clients.

These solutions save time, enhance security, and improve efficiency for MSPs. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ManageEngine Endpoint Central MSP?

It can be deployed company-wide in a much shorter time than alternatives. SCCM is a nightmare, especially the initial setup process takes up all your time. Desktop central can be ready in a few hours. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Endpoint Central MSP?

Desktop Central is an app I've been using for many years, but there are very few things I don't like about it. One of them is that bitlocker management, which is available on on-prem, is not available in the cloud.

We want all the features in onprem also in cloud :) Review collected by and hosted on G2.com.

What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?

can deploy third-party applications and operating system patches exactly as intended. Providing information and restart options in situations requiring restart on the user side has significantly increased user satisfaction. Review collected by and hosted on G2.com.