Best CRM Software - Page 7
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Connect instantly with leads generated through your marketing efforts with our sales engagement automation platform and CRM. Send a personalized text message, receive a phone call, send an email or ev
- 83% Small-Business
- 17% Mid-Market
72 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why O
- Consultant
- Customer Service Representative
- Information Technology and Services
- Computer Software
- 65% Enterprise
- 25% Mid-Market
824,405 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provi
- CEO
- Managing Director
- Information Technology and Services
- Computer Software
- 69% Small-Business
- 30% Mid-Market
2,730 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Solid Performers CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which includes lead management, Lead Followup Management, Client Management, Client Foll
- Real Estate
- Electrical/Electronic Manufacturing
- 71% Small-Business
- 25% Mid-Market
193 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ConvergeHub is an enterprise-grade CRM, with Sales, Marketing, Support and Billing, for managing all customer related activities from one unified platform. It is a high-horsepower business-growth plat
- Marketing and Advertising
- 97% Small-Business
1,851 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
vtenext is the first and only 100% Italian All-In-One open source CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boo
- Computer Software
- 63% Small-Business
- 29% Mid-Market
29 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Bloom is a business workspace for independent business owners, freelancers, and service professionals. It connects all client touch-points in a professional experience, including digital forms, quotes
- Photography
- Marketing and Advertising
- 100% Small-Business
9,756 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ELMA365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to
- Information Technology and Services
- 83% Mid-Market
- 11% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SalesBabu a user-friendly Online CRM Software to our values customer, without skimping on customization or robustness.
- 46% Mid-Market
- 36% Small-Business
220 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Workbooks is the affordable CRM alternative to Salesforce and HubSpot. For sales teams aiming to better identify opportunities, increase deal closures, and boost revenue growth, Workbooks provides sa
- Managing Director
- Director
- Information Technology and Services
- Computer Software
- 61% Small-Business
- 33% Mid-Market
2,841 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified. We use a test-driven methodology for building every part of the application. This means
- 53% Small-Business
- 29% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Orgzit provides the power of enterprise CRM with the flexibility of Excel. Orgzit is an all-in-one sales system for manufacturer reps and distributors. It helps streamline Sales, Quotation, Service,
- Financial Services
- Logistics and Supply Chain
- 57% Mid-Market
- 32% Small-Business
229 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Feeling like your business is running you instead of the other way around? Daylite is here to help! It’s an all-in-one app built just for small business owners like you—designed to make managing clien
- Director
- Owner
- Marketing and Advertising
- Management Consulting
- 87% Small-Business
- 9% Mid-Market
2,927 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs)
- President
- Network Engineer
- Information Technology and Services
- Computer & Network Security
- 67% Small-Business
- 27% Mid-Market
15,123 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Progress Podio is a flexible, custom collaboration database that enables you to accelerate and simplify your work. An all-in-one solution to accelerate productivity, digitize essential processes, stre
- Owner
- CEO
- Real Estate
- Information Technology and Services
- 61% Small-Business
- 27% Mid-Market
50,183 Twitter followers
