Best CRM Software - Page 26
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Customer relationship building, loyalty and retention are vital for businesses to succeed. Etiya’s CRM is a highly scalable system with comprehensive tools to manage Campaigns, Leads, Loyalty program
- 50% Mid-Market
- 50% Small-Business
1,241 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Affordable on-premises and cloud based enterprise productivity applications platform. Enables Customers to Capture, Visualize, Analyze and Realize value through real-time customizable dashboards and o
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
eXert CRM software is designed on the basis of the current lifestyle and trending of the target audience and demographics.
- 100% Small-Business
69 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Firmao is a Polish CRM / WMS process automation software available in the cloud. It has been sold in Poland and foreign markets for 13 years. Dedicated to small and medium-sized companies, and thanks
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
FTcrm is a great app to centralize your sales Team, Marketing, and Administration tasks. One of the most important things is your time management and daily work organization. The FTcrm Dashboard helps
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Genero Sales supports the entire sales process – from planning to follow-up. The sales system helps the sales reps plan their days and become more relevant when they are in store. At the same time the
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Fully customisable to support your unique business processes, Gold-Vision is CRM done right! Power lies behind the simplicity, including a unique mail tracking facility that analyses and assigns mai
- 50% Enterprise
- 25% Mid-Market
658 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Gripp software helps agencies to center all their operations into one system. It's our mission to save companies time and to provide valuable insights to grow your business. We have over 1600+ custome
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Grow CRM is a client management application, which comes with a wide set of features, including, project management, time tracking, invoicing, estimates, tasks and many more. The CRM’s features are al
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Inforgen is web-based business management software for the mid market.
- 50% Mid-Market
- 50% Small-Business
36 Twitter followers
- Overview
- User Satisfaction
- Seller Details
IntelliStant is a CRM and business management software designed and developed for SMEs to automate critical and essential part of their customer-centric activities. We understand the challenges and c
- 50% Mid-Market
- 50% Small-Business
4 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Kinabase is a smarter way to manage your business information, processes and more, trusted by high-growth teams. Manage complexity, simply From companies and contacts, to processes, sales orders and
- 50% Mid-Market
- 50% Small-Business
469 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Lawfirm by BTS is a web-based business app which functionality includes simple quote, contact management, inventory, and much more!
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
LeadPrime is an integrated, configurable, web based lead management tool.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Maximize your customer value
- 100% Small-Business
