Best CRM Software - Page 10
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a comple
- Insurance
- 52% Small-Business
- 27% Enterprise
94 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Promys CRM/Help Desk/PSA software for IT, MSP, Audio Visual & Physical Security solution providers from 10 to 2000 users. Promys is intuitive & simple to implement. Promys streamlines workflo
- Information Technology and Services
- 58% Small-Business
- 42% Mid-Market
132 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Do you want to be in control of your own business? Are you tired of not having the info when you need it and where you need it? No more lost customers and misunderstandings. Simple CRM Software is her
- Marketing and Advertising
- 81% Small-Business
- 11% Enterprise
1,749 Twitter followers
- Overview
- User Satisfaction
- Seller Details
PlanPlusOnline is a superior productivity CRM suite that offers best in class task management combined with Group Calendaring, Contact Management, Sales Automation, and Customization to rival the best
- 69% Small-Business
- 22% Mid-Market
1,191 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB'
- Founder
- CEO
- Marketing and Advertising
- Information Technology and Services
- 77% Small-Business
- 15% Mid-Market
7,040 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
BluWave CRM Software involves using software to radically streamline all phases of the sales process, minimizing the time that sales staff require to spend on each phase.
- 44% Enterprise
- 39% Mid-Market
298 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Sales Desk is a cost effective and easy to use sales automation software that helps businesses manage their sales team, increase their productivity, generate more leads and build customer relationship
- Marketing and Advertising
- 45% Mid-Market
- 37% Small-Business
3 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Our all-in-one sales and marketing platform combines email marketing, CRM, and marketing automation to turn emails into conversations, website visitors into handshakes, and customers into raving fans.
- Owner
- President
- Marketing and Advertising
- Computer Software
- 80% Small-Business
- 16% Mid-Market
28,545 Twitter followers
- Overview
- User Satisfaction
- Seller Details
WORKetc was created as a tool to help every team across your business communicate and collaborate more efficiently. From sales leads, project management, billing, CRM and more, WORKetc can adjust to
- Information Technology and Services
- Computer Software
- 79% Small-Business
- 8% Mid-Market
20,578 Twitter followers
- Overview
- User Satisfaction
- Seller Details
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more custom
- Owner
- Marketing and Advertising
- Accounting
- 75% Small-Business
- 25% Mid-Market
2 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management to
- 72% Small-Business
- 33% Mid-Market
40 Twitter followers
- Overview
- User Satisfaction
- Seller Details
GleanView is a B2B sales and marketing software platform for small and medium businesses. Our family of products addresses B2B sales and marketing challenges from top to bottom of the funnel by harnes
- Recreational Facilities and Services
- 67% Small-Business
- 24% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Swiss software developer BSI provides a holistic, AI-supported platform for the digitalization of customer relationships. For Banking, Insurance, Retail, and Energy & Utilities, the BSI Custom
- 35% Enterprise
- 35% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Clarity CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizab
- Financial Services
- Information Technology and Services
- 64% Small-Business
- 24% Mid-Market
387 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Propeller is a CRM that sales people actually want to use. We built Propeller CRM to help sales and marketing teams with the day-to-day work of selling inside Gmail and with Google Apps, helping to t
- 76% Small-Business
- 18% Mid-Market
203 Twitter followers
