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Best Conversational Marketing Software with Sales Conversion Capabilities

Benefits of Conversational Marketing Software with Sales Conversion capabilities include: Success rate of conversations leading to customer purchases.
Below are the top-rated Conversational Marketing Software with Sales Conversion capabilities, as verified by G2’s Research team. Real users have identified Sales Conversion as an important function of Conversational Marketing Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Conversational Marketing Available
(12,345)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Marketing Hub
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20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The job is tough for modern marketers. Either you’re juggling various point solutions, or you’re stuck with tools that are powerful yet impossible to use. This means scattered customer data, lackluste

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot is a comprehensive platform that allows users to manage tasks, send emails, make calls, launch ads, and analyze campaigns all in one place.
    • Reviewers appreciate HubSpot's user-friendly interface, its ability to simplify marketing automation, and its seamless integration with other tools, which allows for efficient work and effective campaign management.
    • Users reported issues with the platform's pricing, stating that it could be steep for small businesses or startups, and also expressed dissatisfaction with the limitations on advanced features and contact limits unless they upgrade their plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Marketing Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,203
    Features
    1,060
    Email Marketing
    892
    Intuitive
    780
    Helpful
    770
    Cons
    Limited Features
    654
    Missing Features
    633
    Learning Curve
    584
    Expensive
    459
    Complexity
    370
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Marketing Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Lead Gathering
    Average: 8.3
    8.2
    Targeting
    Average: 8.5
    8.3
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    804,639 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The job is tough for modern marketers. Either you’re juggling various point solutions, or you’re stuck with tools that are powerful yet impossible to use. This means scattered customer data, lackluste

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot is a comprehensive platform that allows users to manage tasks, send emails, make calls, launch ads, and analyze campaigns all in one place.
  • Reviewers appreciate HubSpot's user-friendly interface, its ability to simplify marketing automation, and its seamless integration with other tools, which allows for efficient work and effective campaign management.
  • Users reported issues with the platform's pricing, stating that it could be steep for small businesses or startups, and also expressed dissatisfaction with the limitations on advanced features and contact limits unless they upgrade their plan.
HubSpot Marketing Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,203
Features
1,060
Email Marketing
892
Intuitive
780
Helpful
770
Cons
Limited Features
654
Missing Features
633
Learning Curve
584
Expensive
459
Complexity
370
HubSpot Marketing Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.4
Lead Gathering
Average: 8.3
8.2
Targeting
Average: 8.5
8.3
Analytics
Average: 8.3
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
804,639 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
(3,324)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Conversational Marketing software
View top Consulting Services for Intercom
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Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to support customer interactions.
    • Users like the platform's ease of use, versatility, and the AI features like Fin that improve efficiency by handling repetitive inquiries and allowing the team to focus on complex issues.
    • Reviewers noted that the platform can be expensive for small teams, occasionally experiences minor lags when processing high volumes of data, and some desired features are locked behind paywalls.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    360
    Helpful
    279
    Features
    245
    Customer Support
    166
    Efficiency
    150
    Cons
    Missing Features
    107
    Limited Features
    95
    Chat Functionality
    71
    Expensive
    62
    Learning Curve
    61
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intercom features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Lead Gathering
    Average: 8.3
    8.8
    Targeting
    Average: 8.5
    8.2
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,194 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,529 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to support customer interactions.
  • Users like the platform's ease of use, versatility, and the AI features like Fin that improve efficiency by handling repetitive inquiries and allowing the team to focus on complex issues.
  • Reviewers noted that the platform can be expensive for small teams, occasionally experiences minor lags when processing high volumes of data, and some desired features are locked behind paywalls.
Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
360
Helpful
279
Features
245
Customer Support
166
Efficiency
150
Cons
Missing Features
107
Limited Features
95
Chat Functionality
71
Expensive
62
Learning Curve
61
Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.4
Lead Gathering
Average: 8.3
8.8
Targeting
Average: 8.5
8.2
Analytics
Average: 8.3
Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,194 Twitter followers
LinkedIn® Page
www.linkedin.com
1,529 employees on LinkedIn®

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(1,114)4.9 out of 5
2nd Easiest To Use in Conversational Marketing software
View top Consulting Services for Qualified
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Entry Level Price:Starting at $3,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the PipelineAI platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR.

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a platform that provides real-time engagement with website visitors, generating immediate leads and integrating with CRM and marketing tools for streamlined workflows.
    • Users frequently mention the platform's ease of use, robust features, seamless integration with other tools, and exceptional customer support, highlighting the positive impact on lead conversion rates and overall efficiency.
    • Reviewers mentioned that Qualified can be a significant investment with additional costs for new features, and while robust, the platform can have a lengthy learning curve if users want to leverage many features independently.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    361
    Helpful
    306
    Ease of Use
    297
    Customer Service
    280
    Features
    228
    Cons
    Learning Curve
    85
    Missing Features
    77
    Steep Learning Curve
    43
    Limited Features
    32
    Integration Issues
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Lead Gathering
    Average: 8.3
    9.5
    Targeting
    Average: 8.5
    9.2
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the PipelineAI platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR.

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a platform that provides real-time engagement with website visitors, generating immediate leads and integrating with CRM and marketing tools for streamlined workflows.
  • Users frequently mention the platform's ease of use, robust features, seamless integration with other tools, and exceptional customer support, highlighting the positive impact on lead conversion rates and overall efficiency.
  • Reviewers mentioned that Qualified can be a significant investment with additional costs for new features, and while robust, the platform can have a lengthy learning curve if users want to leverage many features independently.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
361
Helpful
306
Ease of Use
297
Customer Service
280
Features
228
Cons
Learning Curve
85
Missing Features
77
Steep Learning Curve
43
Limited Features
32
Integration Issues
31
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.6
Lead Gathering
Average: 8.3
9.5
Targeting
Average: 8.5
9.2
Analytics
Average: 8.3
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
636 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(1,251)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Conversational Marketing software
View top Consulting Services for Drift
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Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Drift is a tool that allows users to connect with potential clients, track prospects, and integrate with CRM systems for efficient sales processes.
    • Reviewers like the user-friendly interface, the ability to see customer activity, the interactive bot experience, and the seamless integration with CRM systems.
    • Reviewers mentioned issues with the notification system, a lag in connection to sales reps, difficulties with the filtering system, and automatic booking of requests to the calendar.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    249
    Helpful
    207
    Features
    134
    Lead Generation
    114
    Chat Features
    107
    Cons
    Missing Features
    64
    Notification Issues
    44
    Learning Curve
    41
    Chat Management
    37
    Routing Issues
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Lead Gathering
    Average: 8.3
    8.6
    Targeting
    Average: 8.5
    8.1
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,796 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Drift is a tool that allows users to connect with potential clients, track prospects, and integrate with CRM systems for efficient sales processes.
  • Reviewers like the user-friendly interface, the ability to see customer activity, the interactive bot experience, and the seamless integration with CRM systems.
  • Reviewers mentioned issues with the notification system, a lag in connection to sales reps, difficulties with the filtering system, and automatic booking of requests to the calendar.
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
249
Helpful
207
Features
134
Lead Generation
114
Chat Features
107
Cons
Missing Features
64
Notification Issues
44
Learning Curve
41
Chat Management
37
Routing Issues
37
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Lead Gathering
Average: 8.3
8.6
Targeting
Average: 8.5
8.1
Analytics
Average: 8.3
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,796 Twitter followers
LinkedIn® Page
www.linkedin.com
1,253 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, bu

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verse.ai features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Lead Gathering
    Average: 8.3
    10.0
    Targeting
    Average: 8.5
    10.0
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verse.ai
    Year Founded
    2013
    HQ Location
    San Diego, CA
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, bu

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
Verse.ai features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
10.0
Lead Gathering
Average: 8.3
10.0
Targeting
Average: 8.5
10.0
Analytics
Average: 8.3
Seller Details
Seller
Verse.ai
Year Founded
2013
HQ Location
San Diego, CA
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
(406)4.8 out of 5
14th Easiest To Use in Conversational Marketing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers.ai is a platform designed to identify website visitors, capture leads, and provide actionable insights for businesses to connect with potential customers through email and ads.
    • Reviewers appreciate the platform's advanced visitor identification system, sophisticated engine for matching visitors with existing email lists, and exceptional customer support that offers personalized consultations and strategic advice.
    • Users experienced some difficulties with the technical setup and understanding how the platform functions, and some found the options for different configurations to be intimidating due to their complexity.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Customers.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    77
    Ease of Use
    65
    Helpful
    64
    Lead Generation
    54
    Customer Support
    44
    Cons
    Learning Curve
    10
    Learning Difficulty
    9
    Poor Customer Support
    9
    Cost
    7
    Expensive
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Lead Gathering
    Average: 8.3
    9.8
    Targeting
    Average: 8.5
    9.7
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers.ai is a platform designed to identify website visitors, capture leads, and provide actionable insights for businesses to connect with potential customers through email and ads.
  • Reviewers appreciate the platform's advanced visitor identification system, sophisticated engine for matching visitors with existing email lists, and exceptional customer support that offers personalized consultations and strategic advice.
  • Users experienced some difficulties with the technical setup and understanding how the platform functions, and some found the options for different configurations to be intimidating due to their complexity.
Customers.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
77
Ease of Use
65
Helpful
64
Lead Generation
54
Customer Support
44
Cons
Learning Curve
10
Learning Difficulty
9
Poor Customer Support
9
Cost
7
Expensive
7
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.8
Lead Gathering
Average: 8.3
9.8
Targeting
Average: 8.5
9.7
Analytics
Average: 8.3
Seller Details
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,178 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 64% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho SalesIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Ease of Use
    3
    Lead Generation
    3
    Automation
    2
    Chat Features
    2
    Cons
    Integration Difficulty
    2
    Integration Issues
    2
    Lack of Integrations
    2
    Missing Features
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Lead Gathering
    Average: 8.3
    8.9
    Targeting
    Average: 8.5
    8.3
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 64% Small-Business
  • 16% Mid-Market
Zoho SalesIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Ease of Use
3
Lead Generation
3
Automation
2
Chat Features
2
Cons
Integration Difficulty
2
Integration Issues
2
Lack of Integrations
2
Missing Features
2
Billing Issues
1
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Lead Gathering
Average: 8.3
8.9
Targeting
Average: 8.5
8.3
Analytics
Average: 8.3
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chatfuel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Automation
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chatfuel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Lead Gathering
    Average: 8.3
    9.7
    Targeting
    Average: 8.5
    7.8
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @chatfuel
    25,598 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Chatfuel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Automation
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Expensive
1
Poor Customer Support
1
Chatfuel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.7
Lead Gathering
Average: 8.3
9.7
Targeting
Average: 8.5
7.8
Analytics
Average: 8.3
Seller Details
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@chatfuel
25,598 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(50)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ViaSay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Insights
    1
    Cons
    AI Limitations
    1
    Flow Management
    1
    Learning Curve
    1
    Team Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Lead Gathering
    Average: 8.3
    8.3
    Targeting
    Average: 8.5
    8.0
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Helpful
1
Insights
1
Cons
AI Limitations
1
Flow Management
1
Learning Curve
1
Team Dependency
1
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.0
Lead Gathering
Average: 8.3
8.3
Targeting
Average: 8.5
8.0
Analytics
Average: 8.3
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,476 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshchat is a customer service platform that integrates live chat functionality with AI bot support and self-service solutions, providing a unified agent workspace for scalable, omnichannel support.
    • Reviewers like the platform's user-friendly interface, automated responses, robust customization options, and real-time analytics, which provide valuable insights and empower businesses to enhance customer support.
    • Users experienced occasional glitches or technical issues that disrupt the smooth flow of communication, and some found navigating through the more advanced features tricky without proper guidance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FreshChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Features
    43
    Helpful
    38
    Chat Features
    36
    Integrations
    28
    Cons
    Chat Issues
    29
    Chat Management
    21
    Chatbot Issues
    18
    Missing Features
    18
    Slow Loading
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Lead Gathering
    Average: 8.3
    9.0
    Targeting
    Average: 8.5
    8.6
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshchat is a customer service platform that integrates live chat functionality with AI bot support and self-service solutions, providing a unified agent workspace for scalable, omnichannel support.
  • Reviewers like the platform's user-friendly interface, automated responses, robust customization options, and real-time analytics, which provide valuable insights and empower businesses to enhance customer support.
  • Users experienced occasional glitches or technical issues that disrupt the smooth flow of communication, and some found navigating through the more advanced features tricky without proper guidance.
FreshChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Features
43
Helpful
38
Chat Features
36
Integrations
28
Cons
Chat Issues
29
Chat Management
21
Chatbot Issues
18
Missing Features
18
Slow Loading
15
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Lead Gathering
Average: 8.3
9.0
Targeting
Average: 8.5
8.6
Analytics
Average: 8.3
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,862 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Automation
    6
    Helpful
    5
    Automation Features
    4
    Easy Setup
    4
    Cons
    Expensive
    5
    Limited Features
    5
    Pricing Issues
    5
    Limited Integration
    3
    Limited Integrations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Lead Gathering
    Average: 8.3
    8.6
    Targeting
    Average: 8.5
    8.0
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Automation
6
Helpful
5
Automation Features
4
Easy Setup
4
Cons
Expensive
5
Limited Features
5
Pricing Issues
5
Limited Integration
3
Limited Integrations
3
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Lead Gathering
Average: 8.3
8.6
Targeting
Average: 8.5
8.0
Analytics
Average: 8.3
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,481 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®
By TARS
(171)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    5
    Easy Creation
    3
    Intuitive
    3
    Cons
    Limited Features
    3
    Missing Features
    3
    AI Limitations
    2
    Limited Reporting
    2
    Challenging Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Lead Gathering
    Average: 8.3
    9.1
    Targeting
    Average: 8.5
    8.7
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    687 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
5
Easy Creation
3
Intuitive
3
Cons
Limited Features
3
Missing Features
3
AI Limitations
2
Limited Reporting
2
Challenging Reporting
1
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Lead Gathering
Average: 8.3
9.1
Targeting
Average: 8.5
8.7
Analytics
Average: 8.3
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
687 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(186)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

    Users
    No information available
    Industries
    • Automotive
    • Computer Software
    Market Segment
    • 63% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Conversica is a tool that uses AI to automate lead follow-up, customer retention, and sales processes, and integrates with platforms like Salesforce.
    • Users like Conversica's ability to handle large volumes of leads, its ease of use and implementation, its customization options, and its ability to free up time for other tasks.
    • Users mentioned issues with Conversica's reporting to internal MarTech platforms, occasional glitches, limitations in customization, and occasional inappropriate responses from the AI.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Conversica Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Generation
    12
    Helpful
    10
    Ease of Use
    9
    Automation
    8
    Business Growth
    6
    Cons
    Inaccuracy
    7
    Inadequate Response System
    7
    AI Limitations
    6
    Poor Understanding
    5
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Conversica features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Lead Gathering
    Average: 8.3
    8.0
    Targeting
    Average: 8.5
    8.4
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Foster City, CA
    Twitter
    @MyConversica
    11,479 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

Users
No information available
Industries
  • Automotive
  • Computer Software
Market Segment
  • 63% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Conversica is a tool that uses AI to automate lead follow-up, customer retention, and sales processes, and integrates with platforms like Salesforce.
  • Users like Conversica's ability to handle large volumes of leads, its ease of use and implementation, its customization options, and its ability to free up time for other tasks.
  • Users mentioned issues with Conversica's reporting to internal MarTech platforms, occasional glitches, limitations in customization, and occasional inappropriate responses from the AI.
Conversica Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Generation
12
Helpful
10
Ease of Use
9
Automation
8
Business Growth
6
Cons
Inaccuracy
7
Inadequate Response System
7
AI Limitations
6
Poor Understanding
5
Integration Issues
4
Conversica features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Lead Gathering
Average: 8.3
8.0
Targeting
Average: 8.5
8.4
Analytics
Average: 8.3
Seller Details
Company Website
Year Founded
2007
HQ Location
Foster City, CA
Twitter
@MyConversica
11,479 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automat is a conversation company. Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale. Ecommerce companies staff their websi

    Users
    No information available
    Industries
    • Cosmetics
    • Consumer Goods
    Market Segment
    • 72% Enterprise
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Lead Gathering
    Average: 8.3
    8.3
    Targeting
    Average: 8.5
    8.3
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Montreal, QC
    Twitter
    @automat_inc
    550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automat is a conversation company. Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale. Ecommerce companies staff their websi

Users
No information available
Industries
  • Cosmetics
  • Consumer Goods
Market Segment
  • 72% Enterprise
  • 17% Small-Business
Automat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
7.3
Lead Gathering
Average: 8.3
8.3
Targeting
Average: 8.5
8.3
Analytics
Average: 8.3
Seller Details
Year Founded
2014
HQ Location
Montreal, QC
Twitter
@automat_inc
550 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instabot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Lead Gathering
    Average: 8.3
    9.2
    Targeting
    Average: 8.5
    8.6
    Analytics
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    New York, US
    Twitter
    @Instabot_io
    474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 23% Mid-Market
Instabot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Lead Gathering
Average: 8.3
9.2
Targeting
Average: 8.5
8.6
Analytics
Average: 8.3
Seller Details
Year Founded
2017
HQ Location
New York, US
Twitter
@Instabot_io
474 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Quick Facts: Conversational Marketing Software with Sales Conversion Capabilities

Content below is current as of June, 2024
Reviews Summary for Conversational Marketing Software with Sales Conversion Features

Reviews Summary: Conversational Marketing Software with Sales Conversion Features

Currently there are 17 Conversational Marketing software products with Sales Conversion features listed on G2, and together they have generated 6,745 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Conversational Marketing software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 17 Conversational Marketing software products that have Sales Conversion features based on those criteria:

  • Quality of Support: 8.9/10 average user rating
  • Ease of Use: 8.8/10 average user rating
  • Ease of Setup: 8.3/10 average user rating

To help you compare and find the best Conversational Marketing software product with the right Sales Conversion functionality for your business, we have gathered some additional details and FAQs below.

What Conversational Marketing products with Sales Conversion features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular Conversational Marketing software products with Sales Conversion capabilities according to G2 users:

What Conversational Marketing software products with Sales Conversion capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Conversational Marketing software products with Sales Conversion capabilities:

  • Qualified is rated 4.9-stars with 661 reviews.
  • Customers.ai is rated 4.8-stars with 278 reviews.
  • Manychat is rated 4.6-stars with 121 reviews.
  • TARS is rated 4.6-stars with 85 reviews.
  • Verse.ai is rated 4.9-stars with 29 reviews.

Which software products with Sales Conversion features are the highest rated on G2?

These are the Conversational Marketing software products offering Sales Conversion capabilities and have the highest ratings:

  • Qualified has received 661 reviews and is rated 4.9-stars.
  • Customers.ai has received 278 reviews and is rated 4.8-stars.
  • Manychat has received 121 reviews and is rated 4.6-stars.
  • TARS has received 85 reviews and is rated 4.6-stars.
  • Intercom has received 972 reviews and is rated 4.5-stars.

Review Snippets for Conversational Marketing Software with Sales Conversion Features

Below are questions we ask of all Conversational Marketing software users on G2. The answers are specific to the most popular software products that offer Sales Conversion capabilities. These user responses provide more insight into the most-reviewed Conversational Marketing software and their Sales Conversion features listed on G2.
Questions Responses
Here is what users liked best about Conversational Marketing software with Sales Conversion features.
HubSpot Marketing Hub: "Hub spot is very easy to create work flows. You can create and remove workflows in a matter of minutes."
- Ben B., Inside Sales Manager at Cherwell Software, Mid-Market (51-1000 emp.)
Intercom: "Very simple to integrate with your platform and website. You dont need to waste any time and energy in trying to figure it out."
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "To start with, Drift's chat widget is customizable, looks great, and is very easy to install on most sites (simple line of code in the header, Wordpress plug-in, etc.). The chat experience is good and it integrates directly with Slack so that you can chat from within Slack or within the application."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
Here is what users liked least about Conversational Marketing software with Sales Conversion features.
HubSpot Marketing Hub: "The layout and having to always start back at email 1 or list 1"
- Jacqlyn S., Marketing Coordinator at MicroBilt Corporation, Mid-Market (51-1000 emp.)
Intercom: "This product is extremely unreliable. as far being able to use effectively."
- Taylor H., Associate Product Manager at Riskalyze, Mid-Market (51-1000 emp.)
Drift: "Basically, there are PHP errors from poorly written code - not something I'd expect from a tool of this price."
- Josh M., Published Author, Growth Hacker and 2x Founder, Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Conversational Marketing software products with Sales Conversion capabilities.
HubSpot Marketing Hub: "get opinions from both admins and users"
- Matt L., ☁ Digital Transformation Catalyst ☁, Mid-Market (51-1000 emp.)
Intercom: "Overall the easiest and best product on the market so far!"
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "Check out the free plan to start and play around with it on a staging/testing site. Make sure to connect with the Drift team before you upgrade to a paid plan as they will hook you up with an (unadvertised) 10-day free trial."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
HubSpot Marketing Hub: "Using as a marketing and lead gen tool."
- Ben B., Inside Sales Manager at Cherwell Software, Mid-Market (51-1000 emp.)
Intercom: "Incoming and outgoing conversations with our clients."
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "Drift has replaced a few pieces of software/services for us, by rolling a great feature set into one package. We have replaced Smooch (online chat linked to Slack), Freshdesk (e-mail customer support), and Mailchimp (e-mail campaigns) with Drift."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
Reviews by Industry

Reviews by Industry: Conversational Marketing Marketing Software with Sales Conversion Features

Sales Conversion features are an important factor when choosing a Conversational Marketing software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Conversational Marketing software with the right features for your company. To help professionals with their Conversational Marketing software research, G2 has gathered data sourced from 6,022 reviews. These reviews come from G2 users working in industries that use Conversational Marketing products on a regular basis and who have the most experience with their Sales Conversion functionality.

Industry-Related FAQs About Conversational Marketing Software with Sales Conversion Features

What industries have generated the most reviews of Conversational Marketing products with Sales Conversion capabilities?

Users from the following industries have written the most Sales Conversion feature reviews about Conversational Marketing software:

  • Computer Software
  • Information Technology and Services
  • Marketing and Advertising
Which Conversational Marketing software with Sales Conversion features do Computer Software professionals think is best?

Computer Software professionals rate HubSpot Marketing Hub (4.4 stars and 3,593 reviews), Intercom (4.5 stars and 972 reviews), and Qualified (4.9 stars and 661 reviews) the highest.

What do Information Technology and Services professionals think is the best Conversational Marketing software with Sales Conversion features?

Information Technology and Services professionals rate HubSpot Marketing Hub (4.4 stars and 3,593 reviews), Intercom (4.5 stars and 972 reviews), and Qualified (4.9 stars and 661 reviews) the highest.

What do Marketing and Advertising professionals think is the best Conversational Marketing software with Sales Conversion features?

Marketing and Advertising professionals rate HubSpot Marketing Hub (4.4 stars and 3,593 reviews), Intercom (4.5 stars and 972 reviews), and Qualified (4.9 stars and 661 reviews) the highest.

Industry Review Snippets: Conversational Marketing Sales Conversion Software

There are 6,022 reviews from users in the Computer Software, Information Technology and Services, and Marketing and Advertising industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Computer Software
HubSpot Marketing Hub: Hub spot is very easy to create work flows. You can create and remove workflows in a matter of minutes.
- Ben B., Inside Sales Manager at Cherwell Software, Mid-Market (51-1000 emp.)
HubSpot Marketing Hub: The system's uptime is not very good. At least once a month they do a roll out for new features, and end up causing errors in my system, to the point that the basic functions do not work.
- Verified User in Computer Software, Mid-Market (51-1000 emp.)
Information Technology and Services
HubSpot Marketing Hub: Sales and Marketing Methodology. Ease of use.
- Alex S., Improve Financial Planning & Analysis for Latam companies., Small-Business (50 or fewer emp.)
HubSpot Marketing Hub: Locations are way off, history of time opened is gone when there had been a log of it.
- Debi L K., Customer Account/Sales Development Rep @ Interface Technical Training (the best IT/Developer training experience ever!), Small-Business (50 or fewer emp.)
Marketing and Advertising
HubSpot Marketing Hub: marketing automation integration, tracking integration, templating system,
- Eli H., Digital Project Manager | IT Manager | Inbound Marketeer, Small-Business (50 or fewer emp.)
HubSpot Marketing Hub: The customer support is extremely lacking
- Molly C., Program Director at Oregon Cannabis Association, Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: Conversational Marketing Software with Sales Conversion Features

G2 Conversational Marketing software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Sales Conversion features of different Conversational Marketing software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Conversational Marketing Sales Conversion software reviews are:

  • 51.6% of reviewers are from small businesses.
  • 40.4% of reviewers are from mid-market companies.
  • 7.9% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Conversational Marketing software products that have Sales Conversion features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Conversational Marketing Software with Sales Conversion Capabilities FAQs

What are the best Conversational Marketing software products with Sales Conversion features according to users from enterprise businesses?

The Conversational Marketing software products enterprise-level professionals rate the highest are HubSpot Marketing Hub (4.4 stars), Intercom (4.5 stars), and Qualified (4.9 stars).

Which Conversational Marketing software products with Sales Conversion features are the best according to mid-market business users?

The Conversational Marketing software products mid-market business users rate the highest are HubSpot Marketing Hub (4.4 stars), Intercom (4.5 stars), and Qualified (4.9 stars).

What do users in small businesses say are the top Conversational Marketing software products with Sales Conversion capabilities?

The Conversational Marketing software products users in small businesses rate the highest are HubSpot Marketing Hub (4.4 stars), Intercom (4.5 stars), and Qualified (4.9 stars).

Market Segment Review Snippets: Conversational Marketing Software with Sales Conversion Features

Business professionals share important information about Conversational Marketing Sales Conversion software usability, features, pricing, and more. Read what these users have to say about the top-rated Conversational Marketing software with Sales Conversion features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
HubSpot Marketing Hub: I like that it acts as a one-stop-shop for all my digital marketing needs.
- Jeffrey L., Graphic and Web Designer at Impulse Creative,
HubSpot Marketing Hub: I don't like the interface. That could change soon if they make an upgrade available for free!
- Cedric H., Owner, Lonell Multimedia, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
HubSpot Marketing Hub: Hub spot is very easy to create work flows. You can create and remove workflows in a matter of minutes.
- Ben B., Inside Sales Manager at Cherwell Software,
HubSpot Marketing Hub: The layout and having to always start back at email 1 or list 1
- Jacqlyn S., Marketing Coordinator at MicroBilt Corporation, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
HubSpot Marketing Hub: marketing automation integration, tracking integration, templating system,
- Eli H., Digital Project Manager | IT Manager | Inbound Marketeer,
HubSpot Marketing Hub: Locations are way off, history of time opened is gone when there had been a log of it.
- Debi L K., Customer Account/Sales Development Rep @ Interface Technical Training (the best IT/Developer training experience ever!), Small-Business (50 or fewer emp.)