Best Contact Center Quality Assurance Software - Page 2

JL
Researched and written by Jeffrey Lin

Contact center quality assurance software is designed to help businesses evaluate the performance of their customer service operations. For call centers and customer service teams, quality assurance (QA) is an essential process for improving customer satisfaction and employee engagement. Contact center quality assurance software is primarily used by customer service managers to assess agent performance, provide timely feedback to employees, and increase department productivity. Contact center quality assurance software can be integrated with other sales or customer service tools such as CRM software or help desk software, but many also offer the option to be used as a standalone product.

While many companies offer contact center quality assurance solutions as a standalone product, there are a few who offer an all-in-one solution in which quality assurance is provided as an additional feature along with the product’s core offering.

To qualify for inclusion in the Contact Center Quality Assurance category, a product must:

Facilitate the creation and customization of scorecards for evaluating customer interactions
Offer tools for delivering personalized feedback or coaching sessions to agents
Provide analytics that give insight into team and agent performance
Integrate with other customer service or CRM software
Be specifically intended for use within a call center environment

Best Contact Center Quality Assurance Software At A Glance

Leader:
Salesforce Service Cloud
Salesforce Service Cloud
Highest Performer:
Zendesk QA
Zendesk QA
Best Contender:
Genesys Cloud CX
Genesys Cloud CX
Most Niche:
Dixa
Dixa
Most Trending:
Convin.ai
Convin.ai
Show LessShow More
Best Contender:
Genesys Cloud CX
Genesys Cloud CX
Most Niche:
Dixa
Dixa
Most Trending:
Convin.ai
Convin.ai

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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128 Listings in Contact Center Quality Assurance Available
NICE CXone Mpower
(1,715)4.3 out of 5
Optimized for quick response
View top Consulting Services for NICE CXone Mpower
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Entry Level Price:Starting at $71.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native

    Users
    • Customer Service Representative
    • Supervisor
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NICE CXone Mpower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Efficiency
    30
    Features
    28
    Helpful
    28
    User Interface
    17
    Cons
    Call Issues
    14
    Technical Issues
    11
    Delays
    10
    Integration Issues
    10
    Missing Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NICE CXone Mpower features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.3
    9.0
    Evaluation
    Average: 9.1
    9.0
    Calibration
    Average: 8.9
    8.9
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NICE
    Company Website
    Year Founded
    1986
    HQ Location
    Hoboken, New Jersey
    Twitter
    @NICELtd
    14,500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native

Users
  • Customer Service Representative
  • Supervisor
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
NICE CXone Mpower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Efficiency
30
Features
28
Helpful
28
User Interface
17
Cons
Call Issues
14
Technical Issues
11
Delays
10
Integration Issues
10
Missing Features
10
NICE CXone Mpower features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.3
9.0
Evaluation
Average: 9.1
9.0
Calibration
Average: 8.9
8.9
Integrations
Average: 9.0
Seller Details
Seller
NICE
Company Website
Year Founded
1986
HQ Location
Hoboken, New Jersey
Twitter
@NICELtd
14,500 Twitter followers
LinkedIn® Page
www.linkedin.com
12,164 employees on LinkedIn®
Sprinklr Service
(498)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Digital Advisor
    Industries
    • Marketing and Advertising
    • Consumer Services
    Market Segment
    • 41% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr is a unified customer service platform with advanced AI integrations and customization, designed to manage customer interactions, market, advertise, research, and more.
    • Reviewers frequently mention the platform's ease of use, its ability to manage all channels in one interface, the convenience of its multiple features, and its ability to provide real-time reporting and customer interaction management.
    • Users reported issues such as the platform being quite expensive, occasional slow loading times, difficulties in setting up certain features, auto logout after one hour of inactivity, and occasional technical glitches.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Service Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    194
    Features
    138
    Helpful
    101
    Efficiency
    88
    Customer Support
    62
    Cons
    Missing Features
    63
    Limited Features
    49
    Slow Loading
    44
    Software Bugs
    44
    Bugs
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.3
    8.9
    Evaluation
    Average: 9.1
    9.0
    Calibration
    Average: 8.9
    8.9
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,728 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Digital Advisor
Industries
  • Marketing and Advertising
  • Consumer Services
Market Segment
  • 41% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr is a unified customer service platform with advanced AI integrations and customization, designed to manage customer interactions, market, advertise, research, and more.
  • Reviewers frequently mention the platform's ease of use, its ability to manage all channels in one interface, the convenience of its multiple features, and its ability to provide real-time reporting and customer interaction management.
  • Users reported issues such as the platform being quite expensive, occasional slow loading times, difficulties in setting up certain features, auto logout after one hour of inactivity, and occasional technical glitches.
Sprinklr Service Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
194
Features
138
Helpful
101
Efficiency
88
Customer Support
62
Cons
Missing Features
63
Limited Features
49
Slow Loading
44
Software Bugs
44
Bugs
41
Sprinklr Service features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.3
8.9
Evaluation
Average: 9.1
9.0
Calibration
Average: 8.9
8.9
Integrations
Average: 9.0
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,728 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®

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Invoca
(928)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

    Users
    • Digital Marketing Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Invoca Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    20
    Customer Support
    18
    Ease of Use
    17
    Analytics
    16
    Call Tracking
    12
    Cons
    Learning Curve
    5
    Steep Learning Curve
    5
    Difficult Learning
    4
    Lack of Information
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Invoca features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.3
    9.0
    Evaluation
    Average: 9.1
    8.8
    Calibration
    Average: 8.9
    8.9
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Invoca
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @Invoca
    4,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    384 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users
  • Digital Marketing Manager
  • Owner
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
Invoca Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
20
Customer Support
18
Ease of Use
17
Analytics
16
Call Tracking
12
Cons
Learning Curve
5
Steep Learning Curve
5
Difficult Learning
4
Lack of Information
4
Missing Features
4
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.3
9.0
Evaluation
Average: 9.1
8.8
Calibration
Average: 8.9
8.9
Integrations
Average: 9.0
Seller Details
Seller
Invoca
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@Invoca
4,283 Twitter followers
LinkedIn® Page
www.linkedin.com
384 employees on LinkedIn®
Get a quote
CallMiner Eureka
(209)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallMiner is the global leader in conversation intelligence to improve customer experience (CX). By combining deep domain expertise with cutting edge artificial intelligence (AI) technology and machin

    Users
    • Speech Analyst
    • Business Analyst
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CallMiner Eureka Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Improvement
    15
    Helpful
    14
    Ease of Use
    13
    Innovation
    13
    Accuracy
    9
    Cons
    Learning Curve
    9
    Missing Features
    7
    Poor Interface
    5
    Difficult Setup
    4
    Inadequate AI Capabilities
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallMiner Eureka features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
    8.7
    Evaluation
    Average: 9.1
    8.6
    Calibration
    Average: 8.9
    7.9
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CallMiner
    Company Website
    Year Founded
    2002
    HQ Location
    Waltham, MA
    Twitter
    @CallMiner
    3,249 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallMiner is the global leader in conversation intelligence to improve customer experience (CX). By combining deep domain expertise with cutting edge artificial intelligence (AI) technology and machin

Users
  • Speech Analyst
  • Business Analyst
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
CallMiner Eureka Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Improvement
15
Helpful
14
Ease of Use
13
Innovation
13
Accuracy
9
Cons
Learning Curve
9
Missing Features
7
Poor Interface
5
Difficult Setup
4
Inadequate AI Capabilities
4
CallMiner Eureka features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
8.7
Evaluation
Average: 9.1
8.6
Calibration
Average: 8.9
7.9
Integrations
Average: 9.0
Seller Details
Seller
CallMiner
Company Website
Year Founded
2002
HQ Location
Waltham, MA
Twitter
@CallMiner
3,249 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Get a quote
CYF Quality
(94)4.7 out of 5
3rd Easiest To Use in Contact Center Quality Assurance software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYF Quality is a free, user-friendly Call Center Quality Assurance Software. It offers customizable evaluation forms, performance analytics, automated feedback, and seamless integrations. Empower you

    Users
    • Monitor de qualidade
    Industries
    • Telecommunications
    • Consumer Services
    Market Segment
    • 49% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CYF Quality Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Agent Management
    1
    Coaching
    1
    Ease of Use
    1
    Evaluation Process
    1
    Cons
    Email Issues
    1
    Loading Issues
    1
    Missing Features
    1
    Notification Issues
    1
    Time Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CYF Quality features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
    9.5
    Evaluation
    Average: 9.1
    9.2
    Calibration
    Average: 8.9
    9.2
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CYF
    Year Founded
    1991
    HQ Location
    São Paulo, SP
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYF Quality is a free, user-friendly Call Center Quality Assurance Software. It offers customizable evaluation forms, performance analytics, automated feedback, and seamless integrations. Empower you

Users
  • Monitor de qualidade
Industries
  • Telecommunications
  • Consumer Services
Market Segment
  • 49% Enterprise
  • 26% Mid-Market
CYF Quality Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Agent Management
1
Coaching
1
Ease of Use
1
Evaluation Process
1
Cons
Email Issues
1
Loading Issues
1
Missing Features
1
Notification Issues
1
Time Delays
1
CYF Quality features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
9.5
Evaluation
Average: 9.1
9.2
Calibration
Average: 8.9
9.2
Integrations
Average: 9.0
Seller Details
Seller
CYF
Year Founded
1991
HQ Location
São Paulo, SP
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
Read CYF Quality Reviews
Centrical
(127)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centrical is a real-time performance management, microlearning, gamification, coaching and voice of the employee platform that inspires and personally guides frontline employee success and growth. Ce

    Users
    • Recruiter
    • Project Manager
    Industries
    • Consumer Services
    • Outsourcing/Offshoring
    Market Segment
    • 50% Enterprise
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Centrical Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    18
    Gamification
    16
    Employee Engagement
    13
    Ease of Use
    12
    Fun
    12
    Cons
    Learning Curve
    4
    Missing Features
    3
    Slow Performance
    3
    User Interface
    3
    Complexity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Centrical features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.3
    9.7
    Evaluation
    Average: 9.1
    9.6
    Calibration
    Average: 8.9
    9.6
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Centrical
    Year Founded
    2013
    HQ Location
    New York
    Twitter
    @centrical
    546 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centrical is a real-time performance management, microlearning, gamification, coaching and voice of the employee platform that inspires and personally guides frontline employee success and growth. Ce

Users
  • Recruiter
  • Project Manager
Industries
  • Consumer Services
  • Outsourcing/Offshoring
Market Segment
  • 50% Enterprise
  • 46% Mid-Market
Centrical Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
18
Gamification
16
Employee Engagement
13
Ease of Use
12
Fun
12
Cons
Learning Curve
4
Missing Features
3
Slow Performance
3
User Interface
3
Complexity
2
Centrical features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
9.7
Evaluation
Average: 9.1
9.6
Calibration
Average: 8.9
9.6
Integrations
Average: 9.0
Seller Details
Seller
Centrical
Year Founded
2013
HQ Location
New York
Twitter
@centrical
546 Twitter followers
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
Read Centrical Reviews
Level AI
(83)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence

    Users
    No information available
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 55% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Level AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Helpful
    30
    Efficiency
    22
    Accuracy
    21
    User Interface
    16
    Cons
    Inaccuracy
    12
    AI Inaccuracy
    11
    Accuracy Issues
    10
    Slow Performance
    10
    Inaccurate Data Analysis
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Level AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.3
    9.2
    Evaluation
    Average: 9.1
    9.0
    Calibration
    Average: 8.9
    8.6
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Level AI
    Company Website
    Year Founded
    2018
    HQ Location
    Mountain View, US
    Twitter
    @TheLevelAI
    197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence

Users
No information available
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 55% Mid-Market
  • 31% Enterprise
Level AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Helpful
30
Efficiency
22
Accuracy
21
User Interface
16
Cons
Inaccuracy
12
AI Inaccuracy
11
Accuracy Issues
10
Slow Performance
10
Inaccurate Data Analysis
9
Level AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.3
9.2
Evaluation
Average: 9.1
9.0
Calibration
Average: 8.9
8.6
Integrations
Average: 9.0
Seller Details
Seller
Level AI
Company Website
Year Founded
2018
HQ Location
Mountain View, US
Twitter
@TheLevelAI
197 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Get a quote
Zendesk QA
(201)4.7 out of 5
10th Easiest To Use in Contact Center Quality Assurance software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX. With Zendesk QA, you can identify gaps in your customer experie

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zendesk QA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Efficiency
    8
    Evaluation Process
    8
    Helpful
    7
    Customer Support
    6
    Cons
    Poor User Experience
    4
    App Functionality
    3
    Steep Learning Curve
    2
    Call Issues
    1
    Chat Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk QA features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.3
    9.7
    Evaluation
    Average: 9.1
    9.2
    Calibration
    Average: 8.9
    9.4
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,637 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,641 employees on LinkedIn®
    Ownership
    NYSE: ZEN
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX. With Zendesk QA, you can identify gaps in your customer experie

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 27% Small-Business
Zendesk QA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Efficiency
8
Evaluation Process
8
Helpful
7
Customer Support
6
Cons
Poor User Experience
4
App Functionality
3
Steep Learning Curve
2
Call Issues
1
Chat Functionality
1
Zendesk QA features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.3
9.7
Evaluation
Average: 9.1
9.2
Calibration
Average: 8.9
9.4
Integrations
Average: 9.0
Seller Details
Seller
Zendesk
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,637 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Ownership
NYSE: ZEN
Read Zendesk QA Reviews
CloudTalk
(1,292)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Contact Center Quality Assurance software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    321
    Helpful
    146
    Reliability
    141
    Calling Features
    134
    Customer Support
    133
    Cons
    Call Issues
    126
    Connection Issues
    64
    Missing Features
    54
    Call Management
    50
    Dialer Issues
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.3
    9.2
    Evaluation
    Average: 9.1
    9.0
    Calibration
    Average: 8.9
    8.9
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
321
Helpful
146
Reliability
141
Calling Features
134
Customer Support
133
Cons
Call Issues
126
Connection Issues
64
Missing Features
54
Call Management
50
Dialer Issues
41
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.3
9.2
Evaluation
Average: 9.1
9.0
Calibration
Average: 8.9
8.9
Integrations
Average: 9.0
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Mihup
(43)4.7 out of 5
11th Easiest To Use in Contact Center Quality Assurance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mihup.ai is an enterprise-ready conversational intelligence platform that empowers and understands conversations like a human, driving successful business outcomes. Mihup Interaction Analytics (MIA

    Users
    • Quality Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 51% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mihup is a platform that provides call analysis, auditing, and reporting capabilities.
    • Users like the product's ability to analyze calls, generate reports automatically, and its user-friendly interface, along with its exceptional transcription capabilities and the fact that it can be easily integrated with existing systems.
    • Users mentioned that the user interface could be improved, the product is time-consuming to use, the reporting structure could be more personalized, and there are issues with accuracy and language support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mihup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    21
    Ease of Use
    15
    Call Recording
    13
    Features
    13
    Auditing Efficiency
    12
    Cons
    User Interface Issues
    9
    Accuracy Issues
    8
    Inaccuracy
    7
    Dashboard Issues
    6
    Poor UI Design
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mihup features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
    9.6
    Evaluation
    Average: 9.1
    9.4
    Calibration
    Average: 8.9
    9.2
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mihup Communications Private Limited.
    Year Founded
    2016
    HQ Location
    Kolkata, West
    Twitter
    @mihup_ai
    53 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mihup.ai is an enterprise-ready conversational intelligence platform that empowers and understands conversations like a human, driving successful business outcomes. Mihup Interaction Analytics (MIA

Users
  • Quality Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 51% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mihup is a platform that provides call analysis, auditing, and reporting capabilities.
  • Users like the product's ability to analyze calls, generate reports automatically, and its user-friendly interface, along with its exceptional transcription capabilities and the fact that it can be easily integrated with existing systems.
  • Users mentioned that the user interface could be improved, the product is time-consuming to use, the reporting structure could be more personalized, and there are issues with accuracy and language support.
Mihup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
21
Ease of Use
15
Call Recording
13
Features
13
Auditing Efficiency
12
Cons
User Interface Issues
9
Accuracy Issues
8
Inaccuracy
7
Dashboard Issues
6
Poor UI Design
6
Mihup features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
9.6
Evaluation
Average: 9.1
9.4
Calibration
Average: 8.9
9.2
Integrations
Average: 9.0
Seller Details
Seller
Mihup Communications Private Limited.
Year Founded
2016
HQ Location
Kolkata, West
Twitter
@mihup_ai
53 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Read Mihup Reviews
Medallia Agent Connect
(274)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a

    Users
    • Customer Advocate
    • Customer Champion
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 54% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Medallia Agent Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Feedback Management
    3
    Helpful
    3
    Customizability
    2
    Customization
    2
    Cons
    Missing Features
    2
    Connection Issues
    1
    Delay Issues
    1
    Expensive
    1
    Expensive Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Medallia Agent Connect features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.3
    9.0
    Evaluation
    Average: 9.1
    8.9
    Calibration
    Average: 8.9
    9.1
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,103 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Stella Connect by Medallia is the first platform that connects customer feedback, QA, and coaching, giving CX leaders visibility into performance and driving improvement of frontline teams. Create a

Users
  • Customer Advocate
  • Customer Champion
Industries
  • Retail
  • Consumer Services
Market Segment
  • 54% Mid-Market
  • 39% Small-Business
Medallia Agent Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Feedback Management
3
Helpful
3
Customizability
2
Customization
2
Cons
Missing Features
2
Connection Issues
1
Delay Issues
1
Expensive
1
Expensive Features
1
Medallia Agent Connect features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.3
9.0
Evaluation
Average: 9.1
8.9
Calibration
Average: 8.9
9.1
Integrations
Average: 9.0
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,499 Twitter followers
LinkedIn® Page
www.linkedin.com
2,103 employees on LinkedIn®
Phone
650-321-3000
Read Medallia Agent Connect Reviews
JustCall
(2,176)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a communication tool that allows users to make and receive phone calls, send and receive SMS texts, and integrates with various CRM systems.
    • Users like the ease of use, the integration with CRM systems, the ability to manage calls and texts in one place, the reliable call quality, and the responsive support team.
    • Reviewers experienced occasional glitches, issues with call logs and analytics, difficulty connecting microphones, and found some features locked behind a pro plan or found the user interface in need of an update.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,290
    Features
    774
    Call Management
    627
    Helpful
    613
    Calling Features
    587
    Cons
    Call Issues
    708
    Call Functionality
    507
    Connection Issues
    406
    Poor Call Quality
    353
    Call Management
    322
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.3
    7.9
    Evaluation
    Average: 9.1
    7.9
    Calibration
    Average: 8.9
    8.6
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a communication tool that allows users to make and receive phone calls, send and receive SMS texts, and integrates with various CRM systems.
  • Users like the ease of use, the integration with CRM systems, the ability to manage calls and texts in one place, the reliable call quality, and the responsive support team.
  • Reviewers experienced occasional glitches, issues with call logs and analytics, difficulty connecting microphones, and found some features locked behind a pro plan or found the user interface in need of an update.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,290
Features
774
Call Management
627
Helpful
613
Calling Features
587
Cons
Call Issues
708
Call Functionality
507
Connection Issues
406
Poor Call Quality
353
Call Management
322
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.3
7.9
Evaluation
Average: 9.1
7.9
Calibration
Average: 8.9
8.6
Integrations
Average: 9.0
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
298 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
Transmon
(60)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TransMon is a Global CX enhancement tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experi

    Users
    No information available
    Industries
    • Consumer Goods
    • Financial Services
    Market Segment
    • 77% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Transmon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    14
    Reporting Features
    14
    Reporting
    13
    Ease of Use
    7
    Improvement
    7
    Cons
    Inadequate Features
    1
    Integration Issues
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Transmon features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.3
    9.7
    Evaluation
    Average: 9.1
    9.5
    Calibration
    Average: 8.9
    9.8
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Transmon
    Year Founded
    2010
    HQ Location
    Noida , Uttar Pradesh
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TransMon is a Global CX enhancement tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experi

Users
No information available
Industries
  • Consumer Goods
  • Financial Services
Market Segment
  • 77% Enterprise
  • 18% Mid-Market
Transmon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
14
Reporting Features
14
Reporting
13
Ease of Use
7
Improvement
7
Cons
Inadequate Features
1
Integration Issues
1
Missing Features
1
Transmon features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.3
9.7
Evaluation
Average: 9.1
9.5
Calibration
Average: 8.9
9.8
Integrations
Average: 9.0
Seller Details
Seller
Transmon
Year Founded
2010
HQ Location
Noida , Uttar Pradesh
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Read Transmon Reviews
Creovai
(158)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact cente

    Users
    No information available
    Industries
    • Consumer Services
    • Banking
    Market Segment
    • 65% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Creovai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Helpful
    34
    Reporting
    25
    Accuracy
    24
    Dashboard Features
    16
    Cons
    Inaccurate Data Analysis
    21
    Accuracy Issues
    20
    Call Issues
    15
    Learning Curve
    14
    Filtering Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Creovai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.3
    8.3
    Evaluation
    Average: 9.1
    8.1
    Calibration
    Average: 8.9
    7.8
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Creovai
    Company Website
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @Creovai
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact cente

Users
No information available
Industries
  • Consumer Services
  • Banking
Market Segment
  • 65% Mid-Market
  • 19% Enterprise
Creovai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Helpful
34
Reporting
25
Accuracy
24
Dashboard Features
16
Cons
Inaccurate Data Analysis
21
Accuracy Issues
20
Call Issues
15
Learning Curve
14
Filtering Issues
13
Creovai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.3
8.3
Evaluation
Average: 9.1
8.1
Calibration
Average: 8.9
7.8
Integrations
Average: 9.0
Seller Details
Seller
Creovai
Company Website
Year Founded
2012
HQ Location
Austin, TX
Twitter
@Creovai
4 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Prodigal
(54)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments. Our advanced genAI has been trained

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 65% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Prodigal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Helpful
    11
    Time-saving
    10
    Efficiency
    7
    Accuracy
    4
    Cons
    Call Issues
    6
    Accuracy Issues
    5
    Inaccuracy
    5
    Inaccurate Data Analysis
    5
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Prodigal features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.3
    9.4
    Evaluation
    Average: 9.1
    9.3
    Calibration
    Average: 8.9
    8.8
    Integrations
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Prodigal
    Year Founded
    2018
    HQ Location
    Mountain View, US
    Twitter
    @ProdigalTech
    295 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments. Our advanced genAI has been trained

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 65% Mid-Market
  • 20% Small-Business
Prodigal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Helpful
11
Time-saving
10
Efficiency
7
Accuracy
4
Cons
Call Issues
6
Accuracy Issues
5
Inaccuracy
5
Inaccurate Data Analysis
5
Slow Loading
3
Prodigal features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
9.4
Evaluation
Average: 9.1
9.3
Calibration
Average: 8.9
8.8
Integrations
Average: 9.0
Seller Details
Seller
Prodigal
Year Founded
2018
HQ Location
Mountain View, US
Twitter
@ProdigalTech
295 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Read Prodigal Reviews
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