2026 Best Software Awards are here!See the list

Browse AI Agents for Chatbots.

Automate end-to-end workflows, not just single tasks.

Browse Agents
AI Agents

Best Chatbots Software for Small Business - Page 3

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Chatbots category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Chatbots to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Chatbots category.

In addition to qualifying for inclusion in the Chatbots Software category, to qualify for inclusion in the Small Business Chatbots Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

103 Listings in Small Business Chatbots Available

  • Sort By:
    G2 Score
FreshChat
(493)4.4 out of 5
View top Consulting Services for FreshChat
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshchat is a tool that enables customer engagement through various channels such as iMessage and social media, and integrates with other Freshworks products.
    • Reviewers frequently mention the simplicity and intuitiveness of Freshchat for everyday customer communication, its ability to handle multiple conversations at once, and the efficiency of its AI-powered chat bots.
    • Reviewers mentioned that notifications can sometimes be delayed, especially during high chat volume, and that some advanced capabilities feel limited unless on a higher-tier plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FreshChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Helpful
    19
    Features
    18
    Automation
    12
    Chat Features
    12
    Cons
    Missing Features
    10
    Chatbot Issues
    8
    Learning Curve
    8
    Chat Issues
    7
    Limited Features
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,045 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshchat is a tool that enables customer engagement through various channels such as iMessage and social media, and integrates with other Freshworks products.
  • Reviewers frequently mention the simplicity and intuitiveness of Freshchat for everyday customer communication, its ability to handle multiple conversations at once, and the efficiency of its AI-powered chat bots.
  • Reviewers mentioned that notifications can sometimes be delayed, especially during high chat volume, and that some advanced capabilities feel limited unless on a higher-tier plan.
FreshChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Helpful
19
Features
18
Automation
12
Chat Features
12
Cons
Missing Features
10
Chatbot Issues
8
Learning Curve
8
Chat Issues
7
Limited Features
7
View All Pros and Cons
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,045 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Glassix
(202)4.8 out of 5
DealsSpecial offer!
30% Off: $45.50 per user/month (Growth)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    AI Technology
    16
    AI Assistance
    15
    AI Efficiency
    13
    Channel Management
    11
    Cons
    Insufficient Information
    4
    Limited Features
    4
    Missing Features
    4
    Chat Functionality
    3
    Learning Curve
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.7
    9.5
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
Glassix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
AI Technology
16
AI Assistance
15
AI Efficiency
13
Channel Management
11
Cons
Insufficient Information
4
Limited Features
4
Missing Features
4
Chat Functionality
3
Learning Curve
3
View All Pros and Cons
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.7
9.5
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Chatbot Builder AI
(53)5.0 out of 5
9th Easiest To Use in Chatbots software
View top Consulting Services for Chatbot Builder AI
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatbot Builder AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Ease of Use
    6
    Features
    5
    Implementation Ease
    5
    Integrations
    5
    Cons
    Learning Curve
    3
    AI Limitations
    1
    Cost
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.7
    9.6
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbot Builder AI
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @CBBuilder
    464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
Chatbot Builder AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Ease of Use
6
Features
5
Implementation Ease
5
Integrations
5
Cons
Learning Curve
3
AI Limitations
1
Cost
1
View All Pros and Cons
Chatbot Builder AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.7
9.6
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Seller Details
Seller
Chatbot Builder AI
Year Founded
2023
HQ Location
,
Twitter
@CBBuilder
464 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Getgabs
(29)4.9 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Getgabs is an end-to-end WhatsApp API solution designed for small and medium sized businesses. Revolutionize sales, marketing & support with the Getgabs' WhatsApp Business APIplatform. With Getgab

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Getgabs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    11
    Easy Setup
    7
    Features
    7
    Staff Support
    6
    Cons
    UX Improvement
    2
    Cost
    1
    Layout Issues
    1
    Limited Customization
    1
    Limited Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Getgabs features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.7
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Getgabs llp
    Year Founded
    2023
    HQ Location
    Jaipur, Rajasthan
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Getgabs is an end-to-end WhatsApp API solution designed for small and medium sized businesses. Revolutionize sales, marketing & support with the Getgabs' WhatsApp Business APIplatform. With Getgab

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Getgabs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
11
Easy Setup
7
Features
7
Staff Support
6
Cons
UX Improvement
2
Cost
1
Layout Issues
1
Limited Customization
1
Limited Features
1
View All Pros and Cons
Getgabs features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.7
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Getgabs llp
Year Founded
2023
HQ Location
Jaipur, Rajasthan
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
MessageMind
(21)5.0 out of 5
4th Easiest To Use in Chatbots software
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox avail

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
    • Reviewers frequently mention the ease of use, versatile chat features, and the ability to control the system down to the smallest detail, which has improved overall productivity.
    • Reviewers noted some inconsistencies between the features available on the mobile and web apps, and the AI system is still in its early stages and not particularly easy to use given specific requirements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MessageMind Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Automation
    8
    Ease of Use
    8
    Easy Setup
    7
    Helpful
    7
    Cons
    Learning Curve
    4
    AI Limitations
    2
    Cost
    2
    Limited Customization
    2
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MessageMind features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.7
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MessageMind
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @messagemind_ai
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox avail

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
  • Reviewers frequently mention the ease of use, versatile chat features, and the ability to control the system down to the smallest detail, which has improved overall productivity.
  • Reviewers noted some inconsistencies between the features available on the mobile and web apps, and the AI system is still in its early stages and not particularly easy to use given specific requirements.
MessageMind Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Automation
8
Ease of Use
8
Easy Setup
7
Helpful
7
Cons
Learning Curve
4
AI Limitations
2
Cost
2
Limited Customization
2
Expensive
1
View All Pros and Cons
MessageMind features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.7
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
MessageMind
Year Founded
2023
HQ Location
,
Twitter
@messagemind_ai
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
SleekFlow
(194)4.6 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 74% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a customer communication platform that consolidates all chat channels, supports automation, and allows efficient management of messages across multiple platforms.
    • Users like the platform's ease of use, stability, collaboration tools, automation features, seamless integration with Shopify, AI features for quick replies and lead scoring, and the unified inbox for organizing messages.
    • Users mentioned issues with the reporting feature, pricing for smaller teams, learning curve for setting up workflows, limited customization of some features, and occasional lag in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SleekFlow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    92
    Customer Support
    70
    Features
    47
    Helpful
    46
    Automation
    44
    Cons
    Missing Features
    27
    Expensive
    23
    Limited Features
    19
    Messaging Issues
    19
    Slow Loading
    19
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.1
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 74% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a customer communication platform that consolidates all chat channels, supports automation, and allows efficient management of messages across multiple platforms.
  • Users like the platform's ease of use, stability, collaboration tools, automation features, seamless integration with Shopify, AI features for quick replies and lead scoring, and the unified inbox for organizing messages.
  • Users mentioned issues with the reporting feature, pricing for smaller teams, learning curve for setting up workflows, limited customization of some features, and occasional lag in the mobile app.
SleekFlow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
92
Customer Support
70
Features
47
Helpful
46
Automation
44
Cons
Missing Features
27
Expensive
23
Limited Features
19
Messaging Issues
19
Slow Loading
19
View All Pros and Cons
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.1
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
SleekFlow
Company Website
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
102 Twitter followers
LinkedIn® Page
www.linkedin.com
196 employees on LinkedIn®
Customers.ai
(429)4.8 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
    • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
    • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Customers.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    102
    Helpful
    90
    Ease of Use
    85
    Lead Generation
    75
    Customer Support
    67
    Cons
    Learning Curve
    13
    Learning Difficulty
    10
    Poor Customer Support
    10
    Steep Learning Curve
    9
    Cost
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.7
    9.8
    Analytics
    Average: 8.5
    9.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customers.ai
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,162 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
  • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
  • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
Customers.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
102
Helpful
90
Ease of Use
85
Lead Generation
75
Customer Support
67
Cons
Learning Curve
13
Learning Difficulty
10
Poor Customer Support
10
Steep Learning Curve
9
Cost
8
View All Pros and Cons
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.7
9.8
Analytics
Average: 8.5
9.9
Collection of information
Average: 8.7
Seller Details
Seller
Customers.ai
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,162 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
BotSpace
(37)4.8 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
    • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
    • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BotSpace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    8
    Automation
    7
    Easy Integrations
    6
    User Interface
    6
    Cons
    Cost
    3
    Expensive
    3
    Delayed Response
    2
    Poor Customer Support
    2
    Time Delays
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
  • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
  • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
BotSpace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
8
Automation
7
Easy Integrations
6
User Interface
6
Cons
Cost
3
Expensive
3
Delayed Response
2
Poor Customer Support
2
Time Delays
2
View All Pros and Cons
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
9.0
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
54 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
AtomChat.io
(103)4.7 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Auto

    Users
    No information available
    Industries
    • Higher Education
    • Automotive
    Market Segment
    • 55% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AtomChat.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    5
    Easy Setup
    3
    Customer Support
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    Functionality Issues
    1
    Inefficiency
    1
    Integration Issues
    1
    Issue Resolution
    1
    Limited Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AtomChat.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AtomChat.io
    Year Founded
    2019
    HQ Location
    Simpsonville, US
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Auto

Users
No information available
Industries
  • Higher Education
  • Automotive
Market Segment
  • 55% Mid-Market
  • 35% Small-Business
AtomChat.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
5
Easy Setup
3
Customer Support
2
Ease of Use
2
Integrations
2
Cons
Functionality Issues
1
Inefficiency
1
Integration Issues
1
Issue Resolution
1
Limited Customization
1
View All Pros and Cons
AtomChat.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.9
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
AtomChat.io
Year Founded
2019
HQ Location
Simpsonville, US
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Botsonic
(105)4.6 out of 5
Entry Level Price:$40.83
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 74% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botsonic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Setup
    4
    Intuitive
    4
    Integrations
    3
    User Interface
    3
    Cons
    Learning Curve
    2
    AI Limitations
    1
    Communication Issues
    1
    Cost
    1
    Messaging Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botsonic features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Writesonic, Inc.
    Year Founded
    2021
    HQ Location
    San Francisco, US
    Twitter
    @WriteSonic
    17,577 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 74% Small-Business
  • 17% Mid-Market
Botsonic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Setup
4
Intuitive
4
Integrations
3
User Interface
3
Cons
Learning Curve
2
AI Limitations
1
Communication Issues
1
Cost
1
Messaging Issues
1
View All Pros and Cons
Botsonic features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Writesonic, Inc.
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@WriteSonic
17,577 Twitter followers
LinkedIn® Page
www.linkedin.com
126 employees on LinkedIn®
SOCi
(3,973)4.5 out of 5
Optimized for quick response
View top Consulting Services for SOCi
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that allows users to schedule posts, manage multiple accounts, and respond to reviews across various platforms.
    • Users like SOCi's ability to consolidate all social media platforms in one place, its ease of use, the ability to schedule posts in advance, and the AI-generated responses for reviews.
    • Users reported issues with the platform's user-friendliness, the inability to post Instagram stories effectively, the lack of training materials, and the overwhelming amount of information presented on the dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,184
    Post Scheduling
    794
    Scheduling Posts
    643
    Centralized Management
    636
    Scheduling
    608
    Cons
    Missing Features
    291
    Posting Issues
    275
    Limited Features
    239
    Learning Curve
    195
    Improvement Needed
    183
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    8.4
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that allows users to schedule posts, manage multiple accounts, and respond to reviews across various platforms.
  • Users like SOCi's ability to consolidate all social media platforms in one place, its ease of use, the ability to schedule posts in advance, and the AI-generated responses for reviews.
  • Users reported issues with the platform's user-friendliness, the inability to post Instagram stories effectively, the lack of training materials, and the overwhelming amount of information presented on the dashboard.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,184
Post Scheduling
794
Scheduling Posts
643
Centralized Management
636
Scheduling
608
Cons
Missing Features
291
Posting Issues
275
Limited Features
239
Learning Curve
195
Improvement Needed
183
View All Pros and Cons
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
8.4
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
NewOaks AI
(23)5.0 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatG

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NewOaks AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    3
    Integrations
    3
    Artificial Intelligence
    2
    Customer Support
    2
    Customization
    2
    Cons
    Functionality Issues
    1
    Interface Issues
    1
    Layout Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NewOaks AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    8.2
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NewOaks LLC
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatG

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 100% Small-Business
NewOaks AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
3
Integrations
3
Artificial Intelligence
2
Customer Support
2
Customization
2
Cons
Functionality Issues
1
Interface Issues
1
Layout Issues
1
View All Pros and Cons
NewOaks AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
8.2
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
NewOaks LLC
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Outgrow
(329)4.7 out of 5
DealsSpecial offer!
20% Off: $11-480/mo
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage with their audience.
    • Users frequently mention the user-friendliness of Outgrow, its ability to create high-converting quizzes and forms, and the exceptional customer support that goes above and beyond to resolve issues.
    • Users reported issues with the initial setup not being intuitive, limitations in customization options, and the need for additional costs to access advanced features and analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outgrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customer Support
    31
    Helpful
    29
    Features
    27
    Easy Setup
    23
    Cons
    Missing Features
    12
    Learning Curve
    11
    Limited Features
    11
    Expensive
    10
    Limited Customization
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outgrow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outgrow
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage with their audience.
  • Users frequently mention the user-friendliness of Outgrow, its ability to create high-converting quizzes and forms, and the exceptional customer support that goes above and beyond to resolve issues.
  • Users reported issues with the initial setup not being intuitive, limitations in customization options, and the need for additional costs to access advanced features and analytics.
Outgrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customer Support
31
Helpful
29
Features
27
Easy Setup
23
Cons
Missing Features
12
Learning Curve
11
Limited Features
11
Expensive
10
Limited Customization
8
View All Pros and Cons
Outgrow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.9
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Outgrow
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,591 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Amplitude Guides & Surveys
(179)4.8 out of 5
Optimized for quick response
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • Product Manager
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Amplitude Guides & Surveys is a tool that allows users to create and deploy in-product guides and surveys for user engagement and feedback collection.
    • Users like the ease of use, the ability to quickly set up guides and surveys, and the tool's capacity for targeted feedback collection and behavior-based communication.
    • Reviewers experienced difficulties with segmentation, limitations in customization options, and found the advanced features to be hidden behind a paywall.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amplitude Guides & Surveys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Features
    15
    Helpful
    14
    Customer Support
    13
    Efficiency
    9
    Cons
    Learning Curve
    7
    Limited Customization
    6
    Missing Features
    6
    Lack of Guidance
    4
    Limited Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.7
    9.3
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    22,323 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    974 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • Product Manager
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Amplitude Guides & Surveys is a tool that allows users to create and deploy in-product guides and surveys for user engagement and feedback collection.
  • Users like the ease of use, the ability to quickly set up guides and surveys, and the tool's capacity for targeted feedback collection and behavior-based communication.
  • Reviewers experienced difficulties with segmentation, limitations in customization options, and found the advanced features to be hidden behind a paywall.
Amplitude Guides & Surveys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
15
Helpful
14
Customer Support
13
Efficiency
9
Cons
Learning Curve
7
Limited Customization
6
Missing Features
6
Lack of Guidance
4
Limited Features
4
View All Pros and Cons
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.7
9.3
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
22,323 Twitter followers
LinkedIn® Page
www.linkedin.com
974 employees on LinkedIn®
LiveChat
(793)4.4 out of 5
View top Consulting Services for LiveChat
DealsSpecial offer!
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing

    Users
    • Customer Service Representative
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveChat is a customer support tool that enables real-time interaction and improves response time, with features such as automation, analytics, real-time support, and advanced customization.
    • Users frequently mention the ease of use, the ability to turn customer support into a revenue-driving function, the balance of automation with human interaction, and the effectiveness of analytics and real-time support.
    • Reviewers mentioned difficulties with advanced customization and workflow flexibility, issues with notification sounds, challenges with chatbot accuracy, and limitations in integration with other systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Features
    10
    Helpful
    9
    Integrations
    9
    Easy Setup
    8
    Cons
    Expensive
    4
    Learning Curve
    4
    Not Intuitive
    4
    Slow Loading
    4
    Chatbot Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveChat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text
    Company Website
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    382 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing

Users
  • Customer Service Representative
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveChat is a customer support tool that enables real-time interaction and improves response time, with features such as automation, analytics, real-time support, and advanced customization.
  • Users frequently mention the ease of use, the ability to turn customer support into a revenue-driving function, the balance of automation with human interaction, and the effectiveness of analytics and real-time support.
  • Reviewers mentioned difficulties with advanced customization and workflow flexibility, issues with notification sounds, challenges with chatbot accuracy, and limitations in integration with other systems.
LiveChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Features
10
Helpful
9
Integrations
9
Easy Setup
8
Cons
Expensive
4
Learning Curve
4
Not Intuitive
4
Slow Loading
4
Chatbot Issues
3
View All Pros and Cons
LiveChat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Text
Company Website
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
382 employees on LinkedIn®
Ownership
WSE: TXT
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

103 Listings in Small Business Chatbots Available

  • Sort By:
    G2 Score