Best Car Dealer Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Car dealer software, also known as dealership management systems (DMS), includes products that assist in the operations of automobile retailers. These products can assist with both front- and back-office tasks and may provide tools for inventory, cost calculation, financing, and authorization—for both cars and customers (e.g., credit reports, accident history, etc.). Car dealer software tools can also offer features for preparing, tracking, and storing warranty information, sales contracts, auto repairs, appraisals, and recurring e-payments. Car dealer products are typically used by the sales team and office administrators in new or used car dealerships. Car dealer solutions may integrate with or offer features of billing software, inventory management software, website builder software, or CRM software.

To qualify for inclusion in the Car Dealer category, a product must:

Provide tools for managing car dealerships such as vehicle inventory, customer authorization, and sales floor assistance
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Best Car Dealer Software At A Glance

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Learn More About Car Dealer Software

What is Car Dealer Software?

Car dealer software is built to help dealerships manage their day-to-day operations and sales. Commonly known as dealership management software (DMS), car dealer software provides business administration tools, sales tools, and even auto repair tools. Many of these systems are web-based, making them easy to access from a computer or mobile device. Some dealership systems may even include a mobile app for access on the go. The best dealer management systems include a wide range of benefits.

Key Benefits of Car Dealer Software

  • Access to your data at all times
  • Car inventories updated in real-time
  • Business management tools including accounting software and CRM features
  • Loan and financial processing

Why Use Car Dealer Software?

Dealership software can make it much easier to run a dealership by providing business insights and organization in one comprehensive program.

Data Reports — Today’s market requires a huge amount of data management to stay on top of sales trends. Rather than create a spreadsheet or document to track various dealership metrics, a DMS can collect, organize, and analyze a variety of data. Businesses can then easily see where they are succeeding and where they are failing.

Customer Service — Making the car-buying process easy for a customer should be the main priority of any dealership. The easier it is for a customer to make a purchase, the more likely they will be to do so. Car dealer management software can make it easy to stay in touch with customers, attract new customers, and process purchases so the experience is seamless and quick. And with repair shop features, it can be just as easy for a customer to bring in their new car for repairs further down the line.

Inventory Management — Managing a dealership’s inventory is crucial for smooth operations. Knowing which cars are on the lot, which are arriving, and which can be ordered quickly makes it much easier for a customer to purchase. With dealership management software, inventory management is housed in one place, so it’s easy to know exactly which vehicles are available. Even an independent used car dealer can benefit from inventory management features.

Who Uses Car Dealer Software?

Car dealer software solutions are primarily used by businesses that sell vehicles, such as dealership management companies. Those vehicles may be used, new, or intended for commercial use.

New Car Dealers — Dealerships specializing in the sale of new cars or specific brands of cars can benefit from dealership systems. These systems can help track inventory, sales quotas, and accounting data.

Used Car Dealers — Used car dealers can also use a DMS the same way as new car dealers, while also keeping track of the cars they have bought and what condition they are in. Car dealer software can also maintain vehicle histories of used cars so buyers are fully informed.

Dealership Repair Shops — Dealership repair shops can use a DMS to maintain vehicle repair histories and organize maintenance schedules.

Car Dealer Software Features

Mobile Apps — Mobile apps and mobile capabilities make it easy for users to access information from anywhere. Data available on the fly can help make quick sales and quicker decisions.

Inventory Management — Inventory management makes it easy to know exactly what’s available on the lot at any given time. Repair shops can also keep track of available parts and tools.

Business Management — Business management features help run the back-office functions of a business. These tools can include CRM features, accounting features, and employee management features.

Loan Processing — Car sales often involve some kind of financing or loan processing. Car dealer software that contains these features can speed up the process by eliminating third parties, making it quicker and easier to close sales.

Auto Repair — Auto repair features help organize and schedule auto repairs on site. Vehicle histories make it easy to troubleshoot, and inventory management lets mechanics see what is available on hand and what must be ordered.