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Running a shop is the ride of a lifetime, but not an easy one. Opportunities to unlock revenue, customer satisfaction, and growth are missed when shops run on a patchwork of clunky, flimsy tools. Shop
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Get top-reviewed POS SHOP & WAREHOUSE MANAGEMENT SOFTWARE + great customer service starting at $95/mo! Lookup VINs, attach photos with vehicle inspections, scan inventory, text-message, email, a
AutoRepair Cloud is a cloud-based multi-platform software system for running your auto shop business. It gives small and midsize businesses complete control over the auto shop business processes; It h
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Auto repair software is built specifically to help repair shops manage their repair business by providing tools such as point of sale, vehicle history, invoicing, and estimation. An automotive repair business can also benefit from customer service features, purchase orders, accounts payable management, and inventory management, all of which are available features within auto repair software.
Positive team collaboration can be beneficial for your entire workforce, enabling real-time work order updates and more efficient scheduling capabilities. Incorporating an internal live chat function with your auto repair system helps all team members stay on the same page, which can lead to a better employee and customer experience.
Key Benefits of Auto Repair Software
Auto repair shops are not typically known for their advanced technology. However, more and more, repair shops and maintenance shops are turning to software to organize their businesses. While the repairs are still done manually, software can be used to ensure that accurate records are maintained, all the parts needed for repairs are in stock or ordered, and that mechanics have all the information and tools they need to complete repairs. Repair shop management software can ensure that repairs run smoothly and on schedule so clients can return to the road as quickly as possible. By implementing software solutions, mechanics can save valuable time while maintaining accurate records of parts and labor to avoid invoicing mistakes.
Mobile Readiness — Mobile capabilities can assist greatly in providing estimates and vehicle updates to customers. Auto repair software with mobile apps can allow users to access and manage company information any time, provided an internet connection is available. This can cut down on time spent at the office doing invoices, as well as help your business provide excellent customer support.
Vehicle Information Scanning — Maintaining proper documentation of vehicles and parts inventory is essential when running a repair shop, especially if you have a high volume of customers on a daily basis. Many auto repair systems feature vehicle identification number (VIN) scanners, taking the errors associated with manual entry out of the equation. Once a VIN is scanned with a mobile device, the customer information is found and vehicle information populated, reducing your need for additional input. If the customer is not on file, the vehicle information can be decoded and entered into the system. This feature saves an enormous amount of time when dealing with customers and allows for optimal repair efficiency.
Customer Retention — Without customers, you have no business, so it’s important to keep customers both happy and returning. By making work easier for your mechanics and maintaining high service levels for your customers, you can ensure that you will not lose business. A mobile app to help easily perform vehicle inspections can make a customer’s visit much faster than it would be otherwise. Repair shop software can also streamline the sales process and provide a labor guide for mechanics so all work is held to the same standard.
Auto repair software is used by the automotive industry within repair shops and small businesses who perform automotive repair jobs. Managers can use the software to manage their workforce and day-to-day operations. Mechanics and other workers can use the software to organize individual jobs by ensuring that they know what repairs need to be performed, what materials or parts are required, and how long the job took once it is finished.
Shop Managers —
Shop managers can use auto repair software to organize their entire shop from back office tasks such as accounting and employee management to client data and invoicing. Managers can see their current inventory, jobs in progress, and available mechanics all in one place. This helps allocate resources accurately and determine the availability to perform new jobs. Managers can also create purchase orders for parts and track those orders in order to estimate how long repairs will take. Increased organization means more jobs can be performed more quickly, increasing the volume of repairs.
Mechanics —
Mechanics can use auto repair software to see what jobs they need to perform that day, the history of the vehicle they are working on, what parts they need, and what parts are in the shop and which need to be ordered. These tools allow mechanics to work more quickly and efficiently, so they can perform more repairs in less time. Mechanics may also be able to access a database of vehicle parts and repair instructions, removing the guesswork and extra research.
Cloud vs. On-Premises — In the new world of cloud computing, it is important to consider whether your auto repair software is accessible outside of the office. While the majority of inventory management, customer data entry, and appointment scheduling can be done from the shop, many in the auto repair industry may prefer to have around-the-clock accessibility. When it comes to communication with customers and staff, cloud-based products may be a better option for those on the go.
Invoicing — While many shops may already employ invoicing software, invoicing tools in auto shop management software can streamline the entire business. Especially if the tool also integrates with or contains the features of accounting software. Operations become much easier when a customer can provide a credit card and pay for their service on the spot.
Integrations — Integrations are important, as the software platform you choose will likely need to be linked to billing, accounting, POS, and/or inventory management solutions. While some auto shop software offers extended features for billing, accounting, and inventory management, many do not. While integrations may not automatically connect to the software you are already using, some integrations are easy to set up, provided the software solution is primed to connect to that type of software.
General Ledger — While financial software integrations are not guaranteed, a general ledger will help your business stay organized. In the back office, a digital general ledger ensures that all aspects of the business are accounted for and easily accessible.