VinSolutions Connect CRM Reviews & Product Details

I like the ways that you could customize the reports Review collected by and hosted on G2.com.

I remember the first time of using it, it was confusing, the interface is kind of complicated. I wish they could make it a little bit more simple. Review collected by and hosted on G2.com.

The app works great! Easy to track my sales leads. Review collected by and hosted on G2.com.

I wish my contacted and un-contacted clients were all together sorted from newest to oldest rather than in two separate areas.

It would be easier to see them in the same column regardless if I have contacted them or not. Review collected by and hosted on G2.com.

The best thing I like about VinSolutions is the ability to see more than one thing at a time, allowing fewer tabs to open. Review collected by and hosted on G2.com.

Everything about and in Vin Solutions is helpful, I do not have anything I dislike about it. Review collected by and hosted on G2.com.

VinSolutions CRM has a lot of features that are beneficial. I like that it's cloud based. You can search leads for based on make and model which shows when clients were last contacted. From there your able to set task for the sales person or manager. Review collected by and hosted on G2.com.

If you have a BDC that handles leads, when they flip the leads to sales consultants they don't get notifications or tasks on their to do list. Made it difficult for sales consultants to know they needed to follow up. Review collected by and hosted on G2.com.

Easy to use, helps keep track of new leads, existing customers, service customers, etc. There are lots of templates and you can add your own to the system as well as custom follow up Review collected by and hosted on G2.com.

Sometimes it is slow around the beginning and end of the month, which are the most crucial times in the industry. It does typically get resolved in a timely manner but still annoying at times Review collected by and hosted on G2.com.

Built-in data mining, campaign options, trackable analytics, and the ability to keep track of what the team is doing and how they are interacting with the customer. Review collected by and hosted on G2.com.

While there are safeguards in place to prevent skating - the app doesn't prevent the skating as much as entering the customer into the system from a desktop. Not everything can be logged when done from personal or office equipment. Review collected by and hosted on G2.com.

Connect is user-friendly and makes it easy to manage my customer base for my team and me. The interface is intuitive, and my VinSolutions rep holds monthly meetings to ensure that we're aware of new features and are utilizing the software to its fullest extent. Review collected by and hosted on G2.com.

While some features can be buried deep in menus and some features can be a little dated, new features are constantly being added, and the support is there to make sure we can use the software as needed. Review collected by and hosted on G2.com.

It is great to keep your sales staff organized and follow up with our clients. Review collected by and hosted on G2.com.

There really aren't any major drawbacks, only a few quirks from time to time. Review collected by and hosted on G2.com.

The ability to look through your customer's profiles, to add calls and notes. Review collected by and hosted on G2.com.

Sometimes it can be unclear to locate different things, but the more you use it, the better it gets. Review collected by and hosted on G2.com.

VIN Solutions is one of the most effective and comprehensive Cloud-based customer relationship management I've ever used. It allows you to call, text and email within the program and you can record and listen to previous calls so that it is easy to keep track of where the conversation with any customer is at. Customizable workflows and email templates make follow-up easy and allow you to nurture customer relations, and ensure that no one falls through the cracks.

Aside from making and tracking customer connections, the platform offers a variety of intuitive and customizable reporting options so you can track a variety of key performance indicators and metrics for the whole team. These reports are also very useful in data mining for new opportunities. The reporting and metrics come along with visualizations that make them easier to grasp.

VIN allows you to set follow up tasks based on a schedule, or manually as required. While following up, it allows you to easily set the next contact attempt by selecting the number of days before you'd like to make contact again. You can also reassign tasks to other members of the team.

VIN Solutions allows you to upload your inventory so you can easily track availability. This is especially useful when responding to leads so you do not have to cross check to ensure availability .

I have used many CRMs in the past, and this is definitely one of the better ones that I have seen. You can chose to use it in a very simple way, or expand to provide more functionality and do more. Review collected by and hosted on G2.com.

Vin Solutions is costlier than some of the other available options available; however, it more than makes up for it in usefulness and functionality. Review collected by and hosted on G2.com.