Best Bot Platforms Software - Page 5

Matthew Miller
MM
Researched and written by Matthew Miller

Bot platforms are tools used to build and deploy interactive chatbots. Companies utilize the tools to create intelligent, conversational bots to interact with customers and help provide information to users. These platforms provide development tools such as frameworks and API toolsets for customizable bot creation. These bots tend to be scalable to serve on multiple communication platforms and across multiple devices simultaneously. Some offer advertising and payment features as well. These tools also provide maintenance features to combat issues that arise after publishing.

Many bot platfoms are built on top of artificial intelligence and machine learning products for advanced performance and analytics. They also utilize natural language processing (NLP) tools to interperet text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Provide bot deployment capabilities
Provide bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updates to published bots.

Best Bot Platforms Software At A Glance

Leader:
Kore.AI
Kore.AI
Highest Performer:
Twixor
Twixor
Best Contender:
Amazon Lex
Amazon Lex
Most Niche:
IvyQuantum
IvyQuantum
Most Trending:
Botpress
Botpress
Show LessShow More
Best Contender:
Amazon Lex
Amazon Lex
Most Niche:
IvyQuantum
IvyQuantum
Most Trending:
Botpress
Botpress

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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235 Listings in Bot Platforms Available
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    G2 Score
Manybot
(12)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manybot is platform for businesses and professionals to create messenger apps without coding.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Manybot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Manybot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    5.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Manybot
    HQ Location
    Lisbon, Portugal
    Twitter
    @ManybotIO
    245 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Manybot is platform for businesses and professionals to create messenger apps without coding.

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
Manybot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Poor Customer Support
1
Manybot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.8
5.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Manybot
HQ Location
Lisbon, Portugal
Twitter
@ManybotIO
245 Twitter followers
Read Manybot Reviews
Floatbot
(12)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer enga

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Floatbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Chatbots
    2
    24/7 Support
    1
    AI Integration
    1
    Artificial Intelligence
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Floatbot features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Floatbot
    Year Founded
    2020
    HQ Location
    Milpitas , California
    Twitter
    @floatbot
    1,791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer enga

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 42% Mid-Market
Floatbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Chatbots
2
24/7 Support
1
AI Integration
1
Artificial Intelligence
1
Cons
This product has not yet received any negative sentiments.
Floatbot features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Floatbot
Year Founded
2020
HQ Location
Milpitas , California
Twitter
@floatbot
1,791 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Read Floatbot Reviews

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TextIt
(12)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextIt is a multi-platform messaging and voice bot builder tool, to engage anyone, anywhere.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TextIt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Creation
    3
    Bot Customization
    2
    Chatbot Development
    2
    Communication Efficiency
    1
    Cons
    Expensive
    2
    Poor Customer Support
    1
    Poor Navigation
    1
    Understanding Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TextIt features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TextIt
    Year Founded
    2013
    HQ Location
    Kigali, RW
    Twitter
    @textitin
    476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextIt is a multi-platform messaging and voice bot builder tool, to engage anyone, anywhere.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
TextIt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Creation
3
Bot Customization
2
Chatbot Development
2
Communication Efficiency
1
Cons
Expensive
2
Poor Customer Support
1
Poor Navigation
1
Understanding Issues
1
TextIt features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
TextIt
Year Founded
2013
HQ Location
Kigali, RW
Twitter
@textitin
476 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Read TextIt Reviews
bant.io
(96)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.

    Users
    • CEO
    • Director
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 86% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • bant.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Interface Ease
    1
    Reporting
    1
    User Interface
    1
    Cons
    Complexity
    1
    Complex Workflows
    1
    Data Management
    1
    Email Integration Issues
    1
    Inadequate Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • bant.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bant.io
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @bant_io
    1,207 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.

Users
  • CEO
  • Director
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 86% Small-Business
  • 11% Mid-Market
bant.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Interface Ease
1
Reporting
1
User Interface
1
Cons
Complexity
1
Complex Workflows
1
Data Management
1
Email Integration Issues
1
Inadequate Reporting
1
bant.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Bant.io
Year Founded
2015
HQ Location
London
Twitter
@bant_io
1,207 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Read bant.io Reviews
Odus
(16)3.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Odus™ allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Odus features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    6.3
    Ease of Use
    Average: 8.8
    8.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Odus Inc.
    Year Founded
    2018
    HQ Location
    Palo Alto, California
    Twitter
    @OdusAI
    46 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Odus™ allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create f

Users
No information available
Industries
No information available
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
Odus features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
6.3
Ease of Use
Average: 8.8
8.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Odus Inc.
Year Founded
2018
HQ Location
Palo Alto, California
Twitter
@OdusAI
46 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read Odus Reviews
Joonbot Chatbot Builder
(16)4.5 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Joonbot Chatbot Builder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Drag and Drop
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Delayed Response
    1
    Expensive
    1
    Poor Customer Support
    1
    Poor Response
    1
    Subscription Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arnica
    Year Founded
    2021
    HQ Location
    Alpharetta, Georgia
    Twitter
    @arnicaio
    117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Joonbot Chatbot Builder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Drag and Drop
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Delayed Response
1
Expensive
1
Poor Customer Support
1
Poor Response
1
Subscription Issues
1
Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Arnica
Year Founded
2021
HQ Location
Alpharetta, Georgia
Twitter
@arnicaio
117 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Read Joonbot Chatbot Builder Reviews
Botbiz
(9)4.6 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is Botbiz? "Botbiz is a comprehensive platform designed to help businesses communicate effectively with their customers using WhatsApp. With Botbiz, businesses can easily import their contacts an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botbiz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    3
    Ease of Use
    2
    24/7 Support
    1
    Customer Engagement
    1
    Customer Support
    1
    Cons
    Delayed Response
    2
    Expensive
    2
    Integration Issues
    2
    Slow Loading
    2
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botbiz features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    7.4
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Irshad Masoomi
    Year Founded
    2022
    HQ Location
    Pune, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is Botbiz? "Botbiz is a comprehensive platform designed to help businesses communicate effectively with their customers using WhatsApp. With Botbiz, businesses can easily import their contacts an

Users
No information available
Industries
No information available
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Botbiz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
3
Ease of Use
2
24/7 Support
1
Customer Engagement
1
Customer Support
1
Cons
Delayed Response
2
Expensive
2
Integration Issues
2
Slow Loading
2
Difficult Setup
1
Botbiz features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
7.4
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Irshad Masoomi
Year Founded
2022
HQ Location
Pune, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read Botbiz Reviews
Morph.ai
(10)4.2 out of 5
Save to My Lists
Entry Level Price:$47/₹2999 (per month) ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WhatsApp Chatbot & Business Solutions Morph.ai is a platform that on-boards businesses on WhatsApp and lets them create chat-flows for complex use cases. The platform can be leveraged to create

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Morph.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Morph.ai
    Year Founded
    2016
    HQ Location
    Gurgaon, IN
    Twitter
    @morph_ai
    531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

WhatsApp Chatbot & Business Solutions Morph.ai is a platform that on-boards businesses on WhatsApp and lets them create chat-flows for complex use cases. The platform can be leveraged to create

Users
No information available
Industries
No information available
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Morph.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Morph.ai
Year Founded
2016
HQ Location
Gurgaon, IN
Twitter
@morph_ai
531 Twitter followers
LinkedIn® Page
www.linkedin.com
Read Morph.ai Reviews
Walkie
(9)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Walkie is an easy to use software to write and test bot dialogues.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Walkie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Communication Efficiency
    2
    Customer Success
    1
    Efficiency Improvement
    1
    Cons
    Limited Access
    1
    Notification Issues
    1
    Poor Interface Design
    1
    Spam Notifications
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Walkie features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Walkie
    HQ Location
    Frankfurt, Germany
    Twitter
    @walkiebotco
    144 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Walkie is an easy to use software to write and test bot dialogues.

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 33% Mid-Market
Walkie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Communication Efficiency
2
Customer Success
1
Efficiency Improvement
1
Cons
Limited Access
1
Notification Issues
1
Poor Interface Design
1
Spam Notifications
1
Walkie features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Walkie
HQ Location
Frankfurt, Germany
Twitter
@walkiebotco
144 Twitter followers
Read Walkie Reviews
botsplash
(8)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased effici

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • botsplash Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Implementation
    2
    Chatbot Development
    1
    Conversations Management
    1
    Easy Creation
    1
    Cons
    Difficult Learning
    1
    Learning Curve
    1
    Limited Access
    1
    Limited Language Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • botsplash features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    botsplash
    Year Founded
    2017
    HQ Location
    Charlotte, North Carolina
    Twitter
    @botsplash_
    239 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased effici

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
botsplash Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Implementation
2
Chatbot Development
1
Conversations Management
1
Easy Creation
1
Cons
Difficult Learning
1
Learning Curve
1
Limited Access
1
Limited Language Support
1
botsplash features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
botsplash
Year Founded
2017
HQ Location
Charlotte, North Carolina
Twitter
@botsplash_
239 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read botsplash Reviews
Sendbird
(85)4.6 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inqu

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 48% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Customer Support
    32
    Features
    28
    Easy Integrations
    18
    Useful
    18
    Cons
    Expensive
    13
    Cost
    12
    Missing Features
    10
    Learning Curve
    9
    Cost Limitations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sendbird features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.7
    9.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,822 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    286 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inqu

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 48% Mid-Market
  • 31% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Customer Support
32
Features
28
Easy Integrations
18
Useful
18
Cons
Expensive
13
Cost
12
Missing Features
10
Learning Curve
9
Cost Limitations
8
Sendbird features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.7
9.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,822 Twitter followers
LinkedIn® Page
www.linkedin.com
286 employees on LinkedIn®
Sierra
(8)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sierra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    User Interface
    2
    AI Integration
    1
    Bot Customization
    1
    Cons
    Difficult Learning
    2
    Steep Learning Curve
    2
    Bot Functionality
    1
    Bug Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sierra features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    0.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sierra
    Year Founded
    2023
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

Users
No information available
Industries
No information available
Market Segment
  • 38% Mid-Market
  • 38% Small-Business
Sierra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
User Interface
2
AI Integration
1
Bot Customization
1
Cons
Difficult Learning
2
Steep Learning Curve
2
Bot Functionality
1
Bug Issues
1
Expensive
1
Sierra features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
0.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Sierra
Year Founded
2023
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Read Sierra Reviews
Chatbase
(11)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbase analytics helps developers monitor and fix bots.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatbase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Bot Customization
    4
    Easy Setup
    3
    Automation
    2
    Chatbot Development
    2
    Cons
    Limited Customization
    2
    Chatbot Limitations
    1
    Cost
    1
    Dashboard Issues
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbase features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbase
    Year Founded
    2023
    HQ Location
    Toronto, CA
    Twitter
    @chatbase_co
    2,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbase analytics helps developers monitor and fix bots.

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 18% Mid-Market
Chatbase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Bot Customization
4
Easy Setup
3
Automation
2
Chatbot Development
2
Cons
Limited Customization
2
Chatbot Limitations
1
Cost
1
Dashboard Issues
1
Difficult Setup
1
Chatbase features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Chatbase
Year Founded
2023
HQ Location
Toronto, CA
Twitter
@chatbase_co
2,632 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Read Chatbase Reviews
Oracle Digital Assistant Cloud
(10)4.6 out of 5
View top Consulting Services for Oracle Digital Assistant Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural l

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle Digital Assistant Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    NLP Capabilities
    3
    Customer Support
    2
    Easy Implementation
    2
    Automation
    1
    Cons
    Expensive
    2
    Learning Curve
    2
    Difficult Setup
    1
    Poor Documentation
    1
    Steep Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle Digital Assistant Cloud features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,568 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural l

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
Oracle Digital Assistant Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
NLP Capabilities
3
Customer Support
2
Easy Implementation
2
Automation
1
Cons
Expensive
2
Learning Curve
2
Difficult Setup
1
Poor Documentation
1
Steep Learning Curve
1
Oracle Digital Assistant Cloud features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,568 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Read Oracle Digital Assistant Cloud Reviews
Flow XO for Chat
(6)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Flow XO for Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Creation
    2
    24/7 Support
    1
    Chatbot Development
    1
    Data Analytics
    1
    Ease of Use
    1
    Cons
    Delayed Response
    2
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flow XO for Chat features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Flowxo
    Year Founded
    2020
    HQ Location
    New York
    Twitter
    @FlowXO
    2,240 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 33% Small-Business
Flow XO for Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Creation
2
24/7 Support
1
Chatbot Development
1
Data Analytics
1
Ease of Use
1
Cons
Delayed Response
2
Slow Loading
1
Flow XO for Chat features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Flowxo
Year Founded
2020
HQ Location
New York
Twitter
@FlowXO
2,240 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
Read Flow XO for Chat Reviews
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