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Best Bot Platforms Software - Page 2

Matthew Miller
MM
Researched and written by Matthew Miller

Bot platforms are tools used to build and deploy interactive chatbots. Companies utilize the tools to create intelligent, conversational bots to interact with customers and help provide information to users. These platforms provide development tools such as frameworks and API toolsets for customizable bot creation. These bots tend to be scalable to serve on multiple communication platforms and across multiple devices simultaneously. Some offer advertising and payment features as well. These tools also provide maintenance features to combat issues that arise after publishing.

Many bot platfoms are built on top of artificial intelligence and machine learning products for advanced performance and analytics. They also utilize natural language processing (NLP) tools to interperet text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Provide bot deployment capabilities
Provide bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updates to published bots.

Best Bot Platforms Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
234 Listings in Bot Platforms Available
(48)4.9 out of 5
12th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rep AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    7
    Sales Improvement
    6
    AI Integration
    5
    Innovation
    5
    Cons
    Expensive
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Data Analytics Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rep AI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rep AI
    Year Founded
    2020
    HQ Location
    United States
    Twitter
    @TeamRepAI
    277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Rep AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
7
Sales Improvement
6
AI Integration
5
Innovation
5
Cons
Expensive
2
Limited Customization
2
Poor Customer Support
2
Data Analytics Issues
1
Learning Curve
1
Rep AI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Rep AI
Year Founded
2020
HQ Location
United States
Twitter
@TeamRepAI
277 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
By Text
(21)4.4 out of 5
6th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:$50 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChatBot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Customizability
    2
    Ease of Use
    2
    Integrations
    2
    API Integration
    1
    Cons
    Expensive
    2
    AI Limitations
    1
    Cost
    1
    Integration Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Text
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

Users
No information available
Industries
No information available
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
ChatBot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Customizability
2
Ease of Use
2
Integrations
2
API Integration
1
Cons
Expensive
2
AI Limitations
1
Cost
1
Integration Issues
1
Learning Curve
1
ChatBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Text
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
Ownership
WSE: TXT

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a software designed to assist in content creation, social media planning, and project management through its AI-powered tools and user-friendly interface.
    • Users like the intuitive design, great templates, and AI-powered tools that make it quick to produce high-quality graphics, videos, and posts, and appreciate the ease of use and the support it provides in writing content.
    • Reviewers noted that some advanced features are locked behind a premium plan, the free version has limited credits, and there have been instances of constant changes in the user interface and system terminology, causing confusion and disruption in workflow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Simplified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,093
    Useful
    1,637
    Helpful
    1,021
    Content Creation
    1,013
    Simple
    956
    Cons
    Limited Credits
    673
    Insufficient Credits
    504
    Not Free
    501
    Expensive
    470
    Usage Limitations
    454
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simplified features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    8,086 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a software designed to assist in content creation, social media planning, and project management through its AI-powered tools and user-friendly interface.
  • Users like the intuitive design, great templates, and AI-powered tools that make it quick to produce high-quality graphics, videos, and posts, and appreciate the ease of use and the support it provides in writing content.
  • Reviewers noted that some advanced features are locked behind a premium plan, the free version has limited credits, and there have been instances of constant changes in the user interface and system terminology, causing confusion and disruption in workflow.
Simplified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,093
Useful
1,637
Helpful
1,021
Content Creation
1,013
Simple
956
Cons
Limited Credits
673
Insufficient Credits
504
Not Free
501
Expensive
470
Usage Limitations
454
Simplified features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
8,086 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
By SAP
(29)4.7 out of 5
View top Consulting Services for SAP Conversational AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Conversational AI features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 28% Mid-Market
SAP Conversational AI features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,846 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
Ownership
NYSE:SAP
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aisera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Helpful
    30
    Customer Support
    24
    Automation
    23
    Efficiency
    21
    Cons
    Learning Curve
    13
    AI Limitations
    9
    Steep Learning Curve
    9
    Improvement Needed
    8
    Inaccuracy
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aisera features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aisera
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, CA
    Twitter
    @aisera_ai
    1,500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    311 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Enterprise
  • 22% Mid-Market
Aisera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Helpful
30
Customer Support
24
Automation
23
Efficiency
21
Cons
Learning Curve
13
AI Limitations
9
Steep Learning Curve
9
Improvement Needed
8
Inaccuracy
8
Aisera features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Aisera
Company Website
Year Founded
2017
HQ Location
Palo Alto, CA
Twitter
@aisera_ai
1,500 Twitter followers
LinkedIn® Page
www.linkedin.com
311 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gupshup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    15
    Features
    9
    Helpful
    9
    Easy Integrations
    8
    Cons
    Dashboard Issues
    3
    Inadequate Reporting
    3
    Poor Interface Design
    3
    Poor Reporting
    3
    Complexity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gupshup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.7
    7.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gupshup
    Year Founded
    2004
    HQ Location
    San Francisco, US
    Twitter
    @gupshup
    3,021 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,331 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 27% Enterprise
Gupshup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
15
Features
9
Helpful
9
Easy Integrations
8
Cons
Dashboard Issues
3
Inadequate Reporting
3
Poor Interface Design
3
Poor Reporting
3
Complexity
2
Gupshup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.5
Quality of Support
Average: 8.7
7.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Gupshup
Year Founded
2004
HQ Location
San Francisco, US
Twitter
@gupshup
3,021 Twitter followers
LinkedIn® Page
www.linkedin.com
1,331 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Automation
    6
    Helpful
    5
    Automation Features
    4
    Easy Setup
    4
    Cons
    Expensive
    5
    Limited Features
    5
    Pricing Issues
    5
    Limited Integration
    3
    Limited Integrations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.8
    8.4
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Automation
6
Helpful
5
Automation Features
4
Easy Setup
4
Cons
Expensive
5
Limited Features
5
Pricing Issues
5
Limited Integration
3
Limited Integrations
3
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.8
8.4
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,481 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®
(229)4.7 out of 5
5th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

    Users
    • Director
    • Customer Happiness Champion
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Helpful
    4
    Automation
    3
    Customer Support
    3
    Efficiency
    3
    Cons
    Bug Issues
    3
    Slow Performance
    3
    Chatbot Issues
    2
    Chat Issues
    2
    Chat Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verloop.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verloop
    Year Founded
    2016
    HQ Location
    Bangalore
    Twitter
    @verloopio
    1,502 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

Users
  • Director
  • Customer Happiness Champion
Industries
  • Financial Services
  • Retail
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Verloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Helpful
4
Automation
3
Customer Support
3
Efficiency
3
Cons
Bug Issues
3
Slow Performance
3
Chatbot Issues
2
Chat Issues
2
Chat Management
2
Verloop.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,502 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
(41)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for y

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 76% Enterprise
    • 15% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moveworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Efficiency
    7
    Time-Saving
    6
    AI Integration
    4
    Customer Support
    4
    Cons
    Usage Limitations
    5
    Complexity
    4
    Learning Curve
    3
    Poor Customer Support
    3
    Time-Consuming
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moveworks features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Moveworks
    Company Website
    Year Founded
    2016
    HQ Location
    Mountain View, California
    Twitter
    @moveworks
    5,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    609 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for y

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 76% Enterprise
  • 15% Small-Business
Moveworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Efficiency
7
Time-Saving
6
AI Integration
4
Customer Support
4
Cons
Usage Limitations
5
Complexity
4
Learning Curve
3
Poor Customer Support
3
Time-Consuming
3
Moveworks features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Moveworks
Company Website
Year Founded
2016
HQ Location
Mountain View, California
Twitter
@moveworks
5,677 Twitter followers
LinkedIn® Page
www.linkedin.com
609 employees on LinkedIn®
Entry Level Price:$749.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signals Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Ease of Use
    10
    Features
    10
    Helpful
    10
    Easy Setup
    8
    Cons
    Learning Curve
    5
    Steep Learning Curve
    4
    Complexity
    3
    Learning Difficulty
    3
    Overwhelming
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signals features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.8
    9.9
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signals
    Year Founded
    2018
    HQ Location
    Provo, US
    Twitter
    @chat_funnels
    276 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Signals Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Ease of Use
10
Features
10
Helpful
10
Easy Setup
8
Cons
Learning Curve
5
Steep Learning Curve
4
Complexity
3
Learning Difficulty
3
Overwhelming
2
Signals features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.8
9.9
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Signals
Year Founded
2018
HQ Location
Provo, US
Twitter
@chat_funnels
276 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
By TARS
(171)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    5
    Easy Creation
    3
    Intuitive
    3
    Cons
    Limited Features
    3
    Missing Features
    3
    AI Limitations
    2
    Limited Reporting
    2
    Challenging Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    687 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
5
Easy Creation
3
Intuitive
3
Cons
Limited Features
3
Missing Features
3
AI Limitations
2
Limited Reporting
2
Challenging Reporting
1
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
687 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    6
    Efficiency Improvement
    6
    Efficiency
    5
    Fast Development
    5
    Cons
    Missing Features
    4
    Lack of Knowledge
    3
    Learning Curve
    3
    Poor Support
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,520 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
6
Efficiency Improvement
6
Efficiency
5
Fast Development
5
Cons
Missing Features
4
Lack of Knowledge
3
Learning Curve
3
Poor Support
3
Steep Learning Curve
3
Pega Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,961 Twitter followers
LinkedIn® Page
www.linkedin.com
5,520 employees on LinkedIn®
Ownership
NASDAQ:PEGA
(73)4.9 out of 5
13th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 93% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Features
    1
    Updates
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UChat features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UChat
    Year Founded
    2020
    HQ Location
    Melbourne, AU
    Twitter
    @UChat_Official
    47 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

Users
  • Founder
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 93% Small-Business
  • 3% Mid-Market
UChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Features
1
Updates
1
Cons
This product has not yet received any negative sentiments.
UChat features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
UChat
Year Founded
2020
HQ Location
Melbourne, AU
Twitter
@UChat_Official
47 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Bot Service enables developers to create conversational interfaces on multiple channels while Language Understanding (LUIS) helps developers create customized natural interactions on any platfor

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Bot Service features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    7.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Bot Service enables developers to create conversational interfaces on multiple channels while Language Understanding (LUIS) helps developers create customized natural interactions on any platfor

Users
No information available
Industries
  • Computer Software
Market Segment
  • 50% Enterprise
  • 38% Small-Business
Azure Bot Service features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
7.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace helps businesses grow faster with WhatsApp by providing tools that help automate notifications, deliver first-class support and drive more sales You can broadcast messages and integrate What

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BotSpace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    8
    Easy Integrations
    8
    Integrations
    8
    Automation
    6
    Cons
    Cost
    3
    Delayed Response
    3
    Expensive
    3
    Time Delays
    3
    Chat Functionality Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BotSpace features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    37 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace helps businesses grow faster with WhatsApp by providing tools that help automate notifications, deliver first-class support and drive more sales You can broadcast messages and integrate What

Users
No information available
Industries
  • Computer Software
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
BotSpace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
8
Easy Integrations
8
Integrations
8
Automation
6
Cons
Cost
3
Delayed Response
3
Expensive
3
Time Delays
3
Chat Functionality Issues
2
BotSpace features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.6
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
37 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®